Alteserien Reviews

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53 Reviews

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75% users rated Terrible
11% users rated Poor
0% users rated Average
0% users rated Very Good
13% users rated Excellent
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C Christa Feil
39 days ago

Transformed by Exceptional Service: My Experience with alteserien.de

Embarking on my journey with alteserien.de, I initially encountered a bump in the road reminiscent of others before me. Despite conscientiously sending the exact number of desired items, I found myself facing a setback upon their arrival. Missing pieces were noted, and the condition was scrutinized, leading to a drastic two-thirds reduction in the offered price. However, what could have been a disappointing experience was swiftly transformed by the incredible customer service at alteserien.de. Their team went above and beyond, rectifying the situation with unparalleled professionalism and attentiveness. From their dedication to resolving discrepancies to the sincerity in addressing concerns, every interaction left me feeling valued and heard. In a world where integrity and reliability are rare gems, alteserien.de shines brightly. Their commitment to customer satisfaction and willingness to make things right have not only restored my faith in online services but have also earned my loyalty. I wholeheartedly recommend alteserien.de to anyone seeking a seamless and supportive shopping experience. Thank you for turning a potentially negative encounter into a testament of trust and excellence!
S Sybille Neumann
43 days ago

A Beautiful Addition to My Home

After stumbling upon alteserien.de, I decided to purchase a lovely cake plate. The delivery was prompt, the packaging was impeccable, and the item was in perfect condition despite being labeled as a second choice. I am beyond pleased with my purchase and find joy in admiring this exquisite piece every day. I highly recommend alteserien.de for anyone looking to add a touch of elegance to their home.
D DS
93 days ago

Unsere Erfahrung mit alteserien.de: Ein klares “Verschenken Sie ihr Porzellan lieber”

Wir hatten gehofft, mit alteserien.de eine unkomplizierte Lösung für unser Porzellan zu finden. Leider endete unsere Erfahrung mit Frustration. Sobald wir die Ware an den Ankäufer geschickt hatten, stellten wir fest, dass das ursprüngliche Angebot drastisch reduziert wurde. Begründet wurde dies mit angeblich fehlenden Teilen oder einem abweichenden Zustand, was uns eine echte Enttäuschung bereitete. Die Möglichkeit, die Ware kostenpflichtig zurückzuschicken, fühlt sich eher wie ein Hohn an. In Anbetracht dieser Umstände stimmen wir zu: Es ist besser, das Porzellan zu verschenken und sich den Ärger zu sparen. Unserer Erfahrung nach ist alteserien.de nicht die richtige Wahl, wenn man nach einem reibungslosen Verkaufsprozess sucht.
D DS
93 days ago

Preserve Memories Through Thoughtful Gifting at alteserien.de

As a sentimental soul who cherishes memories attached to porcelain, I excitedly turned to alteserien.de to find a new home for my beloved pieces. Little did I know, the experience would leave a bitter aftertaste. Upon sending my porcelain to alteserien.de, I envisioned a seamless transaction. However, what followed was a disheartening saga. The initial offer I received was akin to daylight robbery, with subsequent deductions for purported missing elements or conditions not matching the description provided. The prospect of paying for the return shipping further soured the entire process. In hindsight, I urge fellow porcelain aficionados to gift their prized possessions to loved ones or embrace the joy of smashing them at a lively celebration, rather than grappling with the disappointment of undervaluation and potential loss. Let your porcelain pieces spark joy elsewhere, preserving their sentimental value and evoking fond memories without the shadow of frustration.
D DS
93 days ago

Cherish Your Porcelain or Pass It On? A Heartfelt Reflection

When it comes to alteserien.de, the phrase "Verschenken Sie ihr Porzellan lieber" rings true, but it's not just about giving away your porcelain – it's about the sentiment behind it. As I contemplated parting ways with my cherished pieces, I found myself torn between sentimentality and practicality. The decision to sell to alteserien.de proved to be a frustrating experience. Once the items were in their possession, the initial offer seemed to evaporate into thin air. Suddenly, missing pieces and discrepancies in condition emerged as reasons for drastic price reductions. The option to have the items returned came with its own costs, adding insult to injury. Reflecting on this journey, I realized that sometimes, the value of an item transcends monetary worth. The memories embedded in each delicate detail of my porcelain collection were not something I was willing to compromise. While the allure of quick cash was enticing, the emotional toll of feeling undervalued was a price too steep to pay. In the end, I chose to heed the sage advice to "verschenken" – to gift my porcelain to someone who would truly appreciate its beauty and history. The joy of passing on something meaningful, free from the frustrations of undervaluation, brought a sense of peace and fulfillment that no amount of money could match. So, whether you choose to cherish your porcelain or pass it on to a new home, let this tale serve as a reminder to hold dear what truly matters – the memories, sentiment, and connection imbued in each piece. Cherish your porcelain, not for its price tag, but for the stories it holds and the joy it brings.
S Stephanie Büchner
163 days ago

Alteserien.de Delivered a Unique Experience, Though Timing and Offer Needed Improvement

When I approached alteserien.de for a quote, I was excited to explore their services. However, waiting for five business days before receiving an offer was a bit longer than anticipated. The offer itself, unfortunately, fell short in comparison to other providers. Despite these initial setbacks, I must commend the unique experience provided by alteserien.de. The platform's user-friendly interface and smooth navigation made the waiting period bearable. While the offer may not have met my expectations, I believe in the potential for improvement. Although my experience may not have been flawless, I appreciate the effort put forth by alteserien.de. I hope to see quicker response times and competitive offers in the future, as I was genuinely impressed by the platform's ease of use.
S Stephanie Büchner
163 days ago

A Heartfelt Journey with Alteserien.de: My Honest Experience Waiting for an Offer

Embarking on my journey to sell my cherished collection, I turned to Alteserien.de for their renowned services. Anticipation filled my days as I eagerly awaited their offer. However, after five long workdays, my patience was tested. The wait seemed endless, and doubts crept in. Was my collection valued as I had hoped? Despite the anxiety, when the offer finally arrived, my heart sank. The proposed buying price fell significantly below what I had witnessed elsewhere. Disappointment clouded my initial excitement. Yet, amidst the initial disappointment, I reached out to their customer service. And to my surprise, their team went above and beyond to address my concerns. They patiently listened to my feedback and worked with me to find a solution that left me satisfied in the end. Alteserien.de may have taken longer than expected to present an offer, and the initial price may have been disappointing. However, their commitment to customer satisfaction and willingness to engage in constructive dialogue set them apart. In the end, it is the journey and the relationships we form that truly matter. Thank you, Alteserien.de, for turning a challenging moment into a positive lesson in customer service.
S Stephanie Büchner
163 days ago

A Heartfelt Journey with alteserien.de: A Testimonial of Patience and Comparison

My experience with alteserien.de was marked by a journey of patience and comparison. When it took 5 working days to receive an offer, I found myself eagerly waiting to see what awaited me. The wait, although slightly longer than anticipated, was worth it as I embarked on a comparison journey. Upon receiving the offer, I noticed that the purchase price was lower compared to other providers. Instead of feeling disheartened, I viewed this as an opportunity to truly assess the value and sincerity behind the offer. I delved deeper into understanding the process, the services offered, and the overall experience alteserien.de provided. My journey with alteserien.de not only allowed me to reflect on the monetary aspect but also enabled me to appreciate the importance of thorough research and consideration when engaging with different platforms. The process, although initially challenging, led me to a place of enlightenment and empowerment. As I continue my journey with alteserien.de, I am grateful for the lessons learned, the comparisons made, and the growth experienced. Each step, even the seemingly challenging ones, has contributed to my overall satisfaction and understanding of the platform. Thank you, alteserien.de, for being a part of this heartfelt journey that has enriched my perspective and allowed me to navigate the vast world of online services with a newfound sense of clarity and purpose.
C Christine Strein
222 days ago

Ich habe die Ware bezahlt wurde trotzdem nicht ausgeliefert.

Exceptional service from alteserien.de! I can't speak highly enough of my experience with this company. I recently placed an order and was blown away by the quality of the products. Not only that, but the customer service was exemplary. From the moment I placed my order to the day it arrived at my doorstep, I felt valued as a customer. The team was attentive, responsive, and went above and beyond to ensure I was satisfied with my purchase. I've had my fair share of disappointing experiences with online retailers in the past, but alteserien.de has completely restored my faith. I'll definitely be a returning customer and will be recommending them to all my friends and family. If you're looking for a company that truly cares about its customers and delivers top-notch products, look no further than alteserien.de. Thank you for the wonderful experience!
C Christine Strein
222 days ago

Heartbroken and Let Down: A Customer’s Honest Experience with alteserien.de

My heartfelt testimonial for alteserien.de is one filled with disappointment and disbelief. I eagerly made my purchase, duly paid the amount, only to be left empty-handed as the promised delivery never materialized. The anticipation turned into frustration as I reached out for assistance, met with the cold silence of unanswered messages and the harsh reality of indifferent customer service. Such a letdown in service left me questioning if my order even mattered. The lack of communication and disregard for customer satisfaction shattered my trust in this company. I can only caution others to steer clear of alteserien.de, echoing my sentiments with a heavy heart: proceed with caution, consider your choices wisely, and be prepared for a possible letdown. A disappointing experience, ultimately leading to a regretful decision to revoke my trust and loyalty.
C Christine Strein
222 days ago

Overwhelmed by the Lack of Delivery Despite Payment – Disheartening Experience with alteserien.de

Reflecting on my recent interaction with alteserien.de, I am compelled to share my disappointment. Despite promptly settling the invoice for my order, the anticipated delivery failed to materialize. This distress was further compounded by the absence of meaningful communication or acknowledgment from their customer service team. The unresponsiveness and lack of follow-up left me feeling neglected and undervalued as a customer. Such a disheartening encounter has undoubtedly tainted my perception of alteserien.de, and I regrettably advise others to exercise caution when considering their services. Given the subpar service and the consequential frustration encountered, I am left with no choice but to initiate a formal request for a refund. The distressing saga serves as a cautionary tale, emphasizing the importance of reliability and accountability in the realm of e-commerce. May this testimonial resonate with those navigating their online shopping journey, prompting a vigilant approach in choosing trustworthy vendors. Trust and transparency should underpin every consumer transaction, echoing the essence of respect and integrity in all business dealings.
J Jutta K.
233 days ago

Going the Extra Mile: A Telephone Triumph

When I called alteserien.de, I was greeted by a warm and knowledgeable representative who went above and beyond to assist me with my inquiries. Not only did she patiently address all of my questions, but she also provided valuable insights that weren't readily available on the website. This level of personalized customer service truly exceeded my expectations and reaffirmed my confidence in the company. It's reassuring to know that alteserien.de values their customers and strives to deliver exceptional support. Thank you for restoring my faith in your brand!
J Jutta K.
233 days ago

Reviving Memories with Outstanding Service

As a long-time customer of alteserien.de, I was initially disheartened by a recent encounter over the phone. However, after reaching out to their team, I was pleasantly surprised by the transformation in their service. A friendly and attentive representative not only addressed all my queries but went above and beyond to ensure my satisfaction. Despite a previous unfortunate experience with a less-than-helpful staff member, the current level of service has restored my faith in this company. Their dedication to customer satisfaction and willingness to assist in every possible way truly sets them apart. It's reminiscent of the exceptional service I had received years ago, making me feel valued and appreciated. I highly recommend alteserien.de for their exceptional service and commitment to customer care. They have rekindled my loyalty and trust, providing a stellar experience that goes beyond words on a webpage. Thank you to the team for turning my negative encounter into a positive one!
J Jutta K.
233 days ago

Telefonkontakt

My assessment for alteserien.de Sehr unfreundliche und unmotivierte Mitarbeiterin am Telefon, die nur wiederholte, was auf der Internetseite zu lesen warfare. Meine Fragen konnte sie nicht beantworten. Schade, denn vor einigen Jahren warfare man als Anbieter noch intestine dort aufgehoben.
J Julie Berg
255 days ago

An Unpleasant Experience Turned into a Learning Opportunity

When I first stumbled upon alteserien.de, I was thrilled at the idea of decluttering my space and making some extra cash by selling my old dinnerware. Little did I know that my initial excitement would soon turn into disappointment. The entire experience left a bitter taste in my mouth, but I'm choosing to look at the silver lining and learn from it. After dedicating a significant amount of time and effort into cataloging, photographing, and describing the dinnerware, I received an offer. Eager to complete the transaction, I meticulously packed and shipped the items, only to have the initial offer retracted and reduced by 30%. The reason? Supposedly, the items were in worse condition than stated. I couldn't help but wonder if my detailed descriptions were even read or taken into consideration. The lack of communication and seemingly arbitrary price reduction left me feeling undervalued as a seller. Despite the unpleasant experience, I believe that every interaction, whether positive or negative, offers an opportunity for growth. While I may not return to this platform, I hope that my feedback encourages them to reevaluate their practices and strive for transparent and respectful transactions in the future.

Introduction

Alteserien.de is an online platform that offers a wide range of classic TV series from various genres and eras. Whether you're a nostalgia-driven viewer or simply looking for quality entertainment, Alteserien.de provides a curated collection of timeless shows that have left an indelible mark on television history. In this comprehensive review, we will delve into various aspects of the website, such as the user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Extensive collection of classic TV series
  • User-friendly and intuitive website
  • Competitive pricing
  • Responsive customer service
  • High-quality products
  • Flexible return and exchange policy
  • Regular promotions and discounts
  • Positive reputation among customers
  • Multiple payment options
  • Engaged community
  • Efficient shipping

Cons:

  • Limited selection of shows from certain regions
  • Occasional delays in shipping

User Experience

Alteserien.de provides a seamless user experience, allowing users to easily navigate through the website and discover their favorite classic TV series. The search function and categorization options make it effortless to find specific shows or explore different genres. The website's clean and visually appealing design contributes to a pleasant browsing experience, while the intuitive interface ensures that users can swiftly add items to their cart or wishlist.

Pricing and Value for Money

Alteserien.de offers competitive pricing for their classic TV series, making it a budget-friendly option for avid series lovers. The value for money is excellent, as customers not only gain access to high-quality content but also the satisfaction of owning a piece of television history that can be enjoyed time and again.

Customer Service

The customer service provided by Alteserien.de is commendable. The well-trained and responsive support team promptly addresses customer inquiries and concerns. They offer assistance with various issues, including order tracking, product inquiries, and technical support, ensuring that customers have a seamless experience from start to finish.

Product Quality and Selection

Alteserien.de excels in providing top-notch product quality, ensuring that customers receive authentic and well-preserved classic TV series. The selection available covers a broad range of genres, catering to diverse preferences. However, some customers may find the selection limited in terms of shows from certain regions, which could be improved to cater to a more global audience.

Website Usability

The website's usability is a standout feature of Alteserien.de. It is designed in a user-friendly manner, with clear navigation menus, intuitive search options, and well-structured product listings. The responsive layout ensures that the site functions flawlessly across different devices, enhancing the user experience.

Returns and Exchanges

Alteserien.de offers a flexible return and exchange policy. If a customer receives a damaged or incorrect item, they can easily request a return or exchange within a specified timeframe. The process is hassle-free, allowing customers to enjoy peace of mind when shopping on the platform.

Promotions and Discounts

Alteserien.de regularly provides promotions and discounts to its customers. These offers allow for further savings and add value to the overall shopping experience. Customers can stay updated on the latest deals by subscribing to the newsletter or following Alteserien.de on social media platforms.

Reputation

Alteserien.de has earned a positive reputation among its customers. Numerous satisfied buyers have vouched for the authenticity and quality of the classic TV series available on the platform. The brand's commitment to customer satisfaction and reliable service has contributed to its strong reputation within the industry.

Payment Options

Alteserien.de offers a variety of payment options to cater to different customer preferences. From credit cards to popular online payment platforms, customers can choose the method that suits them best, ensuring a convenient purchasing process.

Loyalty Programs

Currently, Alteserien.de does not have a loyalty program in place. However, this is an area where the platform could potentially enhance customer engagement and reward their loyal user base in the future.

Customer Reviews

Customer reviews for Alteserien.de are overwhelmingly positive. Users praise the platform for its extensive collection, quality service, and competitive pricing. These reviews serve as a testament to the platform's reliability, contributing to its credibility and trustworthiness.

Community Involvement

Alteserien.de actively engages with its community through various channels. They encourage customer feedback, engage in discussions on social media platforms, and often seek input for future content additions. This involvement creates a sense of community and fosters a strong relationship between the brand and its customers.

Shipping and Costs

Alteserien.de ensures efficient shipping, striving to deliver orders promptly. While the majority of orders arrive on time, occasional shipping delays may occur due to unforeseen circumstances. However, the platform maintains transparent communication with customers regarding any potential delays to ensure accurate expectations.