Altitudehobbies Reviews

Voted Average (3/5)

53 Votes

53 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

8% users rated Terrible
0% users rated Poor
28% users rated Average
43% users rated Very Good
21% users rated Excellent
Write a review

Introduction

Altitude Hobbies is an online retailer that specializes in offering a wide range of remote control (RC) products to hobbyists and enthusiasts. With a focus on providing high-quality products and exceptional customer service, Altitude Hobbies has become a go-to destination for hobbyists looking to explore the world of RC vehicles and accessories.

Pros and Cons

  • Pros:
    • Extensive selection of RC products
    • Competitive pricing
    • Responsive and knowledgeable customer service
    • High-quality products
    • User-friendly website
    • Frequent promotions and discounts
    • Positive customer reviews
  • Cons:
    • Shipping costs can be a bit high
    • Limited loyalty program benefits
    • Some products may be out of stock

User Experience

Altitude Hobbies offers a seamless user experience. The website is well-organized and easy to navigate, allowing users to quickly find the products they need. The product descriptions and images are detailed, giving customers a clear understanding of what they are purchasing. The checkout process is also smooth and efficient, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Altitude Hobbies offers competitive pricing on their range of RC products. While some items may be slightly more expensive compared to other retailers, the quality and customer service provided by Altitude Hobbies justify the price. Considering the excellent product quality and the unparalleled shopping experience, customers can confidently expect value for their money.

Customer Service

Altitude Hobbies prides itself on delivering top-notch customer service. Their support team is highly responsive and knowledgeable, ready to assist customers with any inquiries or concerns they may have. Whether through email, phone, or live chat, customers can expect prompt and helpful responses, ensuring a satisfactory shopping experience.

Product Quality and Selection

Altitude Hobbies offers a wide selection of high-quality RC products from leading brands. The company carefully curates its inventory to ensure that customers only receive products that meet their expectations. Whether it's drones, cars, helicopters, or accessories, Altitude Hobbies has something for every RC enthusiast.

Website Usability

The Altitude Hobbies website is designed with user-friendliness in mind. The intuitive interface allows customers to navigate through different categories, filter products based on their preferences, and easily add items to their cart. The website's loading times are fast, enhancing the overall browsing experience.

Returns and Exchanges

Altitude Hobbies has a fair and customer-friendly return policy. If customers receive a defective or damaged item, they can contact the support team within a specified period to initiate a return or exchange process. However, customers are responsible for the return shipping costs unless the product is faulty or the error is on the retailer's part.

Promotions and Discounts

Altitude Hobbies frequently offers promotions and discounts, allowing customers to save money on their RC purchases. These deals are often advertised on the website, and customers can sign up for the newsletter to receive updates on upcoming sales and special offers. This makes it easier for customers to find great deals on their favorite RC products.

Reputation

Altitude Hobbies has an excellent reputation in the RC hobbyist community. Customers consistently praise the company for its reliable products, competitive pricing, and exceptional customer service. The positive word-of-mouth and numerous satisfied customer reviews serve as a testament to Altitude Hobbies' dedication to customer satisfaction and product quality.

Payment Options

Altitude Hobbies accepts a variety of payment methods to provide convenient options for customers. This includes major credit cards such as Visa, Mastercard, and American Express. Additional payment methods, such as PayPal and Amazon Pay, are also available, allowing for seamless and secure transactions.

Loyalty Programs

While Altitude Hobbies does not have an extensive loyalty program, they occasionally offer rewards to repeat customers. These rewards can range from discounts on future purchases to exclusive access to limited-edition items. Although the program is not as robust as some competitors, it offers additional incentives for loyal customers.

Customer Reviews

Customer reviews play an important role in the Altitude Hobbies shopping experience. The website features a section where customers can leave reviews and rate their purchased products. These reviews provide valuable insights for potential customers and help them make informed decisions about their purchases.

Community Involvement

Altitude Hobbies actively engages with the RC hobbyist community by sponsoring events, supporting local RC clubs, and participating in forums and social media discussions. This demonstrates their commitment to fostering a thriving community and supporting the growth of the RC hobbyist industry.

Shipping and Costs

Altitude Hobbies offers reliable shipping services to customers worldwide. Shipping costs may vary depending on the destination, weight, and size of the package. While some customers may find the shipping costs slightly higher compared to other retailers, Altitude Hobbies ensures that orders arrive in a timely manner and are well-packaged to prevent any damage during transit.

In conclusion, Altitude Hobbies is a reputable online retailer that excels in providing RC hobbyists with high-quality products, exceptional customer service, and a seamless shopping experience. Although there are minor drawbacks such as shipping costs and limited loyalty program benefits, the overall value for money, extensive product selection, and positive reputation make Altitude Hobbies a top choice for RC enthusiasts.