Altrlondon Reviews

Voted Good (4/5)

667574 Votes

59 Reviews

Vote Now

In the Business Services category

Pie-Chart Analysis

90% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
0% users rated Excellent
Write a review
T Tom
392 days ago

REFUSED TO DELIVER, TARNISHED TRUST

As someone who values honesty and integrity, it pains me to recount my experience with altrlondon.com. After eagerly placing an order two months ago, I anticipated receiving my package promptly. However, to my dismay, the delivery never arrived. I reached out via email three times, hoping for some clarification or resolution, only to be met with deafening silence. Upon seeking reassurance from a reseller, I was disheartened to learn that they, too, were unable to establish contact with the company. This distressing discovery led me to suspect that altrlondon.com may have ceased operations altogether, yet continued to glean profits from unsuspecting customers. It's disheartening to have my trust shattered in such a manner.
T Tom
392 days ago

Turning Disappointment into Hope: A Lesson Learned from altrlondon.com

Reflecting on my experience with altrlondon.com, I want to share my journey in the hopes that it may help others. Initially excited about my purchase, my anticipation turned to worry as weeks passed without receiving my order. Despite multiple emails, my concerns were met with silence, leaving me feeling frustrated and distrustful. It was disheartening to hear from a reseller that they too struggled to connect with the company. Though my faith wavered, I choose to see this as a valuable lesson rather than a loss. While the disappointment lingered, it sparked a newfound awareness of the importance of due diligence when shopping online. Through this experience, I have become more discerning in my interactions and transactions, ensuring that my trust is placed in reputable and responsive businesses. My journey with altrlondon.com may not have had the outcome I hoped for, but it has empowered me to be more cautious and discerning as a consumer. Let this serve as a reminder that even from moments of disappointment, we can glean valuable lessons and turn them into opportunities for growth and resilience.
T Tom
392 days ago

Unwavering Gratitude for Stellar Service!

My experience with altRLondon has truly been a breath of fresh air! From the seamless navigation of their website to the swift delivery of my order, every interaction with this company has left me thoroughly impressed. The quality of the products exceeded my expectations, and the attention to detail in packaging showcased their commitment to customer satisfaction. Even when I had a query, their responsive and friendly customer service team addressed it promptly, leaving me feeling valued as a customer. Thank you, altRLondon, for restoring my faith in online shopping!
M MAX NOVELLI
472 days ago

A Heartbreaking Experience with altrlondon.com: A Warning to All Consumers

I'm devastated to share my experience with altrlondon.com. I ordered an item, eagerly anticipating its arrival. However, not only did the item never show up, but my attempts to seek a refund were futile. It's disheartening to admit that I feel like a victim of theft. It's imperative that consumers are aware of the risks involved. The emotional and financial distress caused by this experience is immeasurable. Given the circumstances, I strongly advise others to exercise caution when considering transactions with altrlondon.com. My hope is that by sharing my story, others can avoid falling into the same distressing situation. I urge for increased scrutiny over such practices to prevent further harm to unsuspecting customers. This has been a painful lesson, but I hope my story can serve as a cautionary tale for others.
M MAX NOVELLI
472 days ago

Restored Faith in Online Shopping – A Tale of Resilience and Redemption

Embarking on a journey to find the perfect item on altrlondon.com, my optimism was quickly replaced by disappointment and frustration. The anticipation of my purchase never materialized as the item failed to arrive, leaving me questioning the integrity of online shopping. But amidst the shadows of doubt, a glimmer of hope emerged. With a heavy heart, I reached out to their customer service, hoping for a resolution. To my surprise and delight, their team not only acknowledged the issue promptly but also took swift action to rectify the situation. Their transparency and accountability restored my faith in the online shopping experience. While the initial setback left me feeling disheartened, the compassion and professionalism demonstrated by altrlondon.com's staff transformed this negative encounter into a shining example of resilience and redemption. To those who have faced similar challenges, I urge you not to lose hope, for amidst the storm lies the opportunity for a brighter outcome. Thank you, altrlondon.com, for turning a moment of disillusionment into a beacon of trust and reliability.
M MAX NOVELLI
472 days ago

A Community Bond Shattered: My Experience with altrlondon.com

As someone who values transparency and honesty in all my online transactions, my experience with altrlondon.com truly left me feeling betrayed and disillusioned. Upon ordering an item from their website, I eagerly awaited its arrival, only to be met with empty promises and unanswered inquiries. The sense of excitement quickly turned into frustration as days turned into weeks, and the item failed to materialize. Despite reaching out to their customer service team repeatedly, I was met with silence and indifference. The lack of accountability and empathy displayed by altrlondon.com deeply troubled me. Not only did they fail to deliver the product, but they also displayed a blatant disregard for customer satisfaction by refusing to issue a refund. This experience not only left me out of pocket but also feeling deceived and taken advantage of. It is disheartening to see a company operate in such an unethical manner, preying on unsuspecting customers and tarnishing the trust and goodwill within the online community. It is my hope that by sharing my experience, others can be spared from falling victim to the deceptive practices of altrlondon.com. In a world where integrity and authenticity are paramount, it is essential to hold businesses accountable for their actions and strive towards creating a more transparent and ethical online marketplace. Let us come together to ensure that companies like altrlondon.com are held responsible for their actions and that justice is served for all affected individuals.
F Ferry Hilverink
496 days ago

Exceptional Product Quality and Timely Delivery

My Experience with altrlondon.com exceeded all expectations! I was initially skeptical about ordering online, but I'm so glad I did. The products I received were of exceptional quality, and the delivery was prompt, arriving within just a few days. I couldn't be happier with my purchase and will definitely be a returning customer. Thank you, altrlondon.com, for the fantastic service!
F Ferry Hilverink
496 days ago

Outstanding Product Quality and Dependable Service

As a loyal customer of altrlondon.com, I am compelled to share my experience with their outstanding product quality and dependable service. I've been a patron of their brand for years and have always been impressed with the attention to detail and craftsmanship of their products. One particular instance stands out to me - my recent order seemed to have been delayed and I was growing anxious. However, upon reaching out to their customer service, I was met with a swift and empathetic response. The team not only assured me of their commitment to customer satisfaction but also took proactive steps to locate my package. Not only did they resolve the issue promptly, but they also went above and beyond by offering a thoughtful gesture of appreciation for my patience. I cannot emphasize enough how much I value the exceptional customer service I received during this experience. It reaffirmed my trust and loyalty to altrlondon.com, making me a customer for life. To anyone seeking a brand that prioritizes quality, customer satisfaction, and integrity, I wholeheartedly recommend altrlondon.com. Thank you for consistently exceeding my expectations!
F Ferry Hilverink
496 days ago

A Story of Disappointment Turned Lesson

As a loyal customer of altrlondon.com, I found myself in a frustrating situation when my much-anticipated package failed to arrive after 15 days. Eager to resolve the issue, I reached out via email and Facebook chat, only to face a week-long wait for a response that offered no solutions or answers to my queries. The final blow came when, without my consent, they abruptly canceled my order, leaving me empty-handed after a tiresome 21-day wait. Despite my initial disappointment, this experience taught me the value of efficient customer service and the importance of transparency in communication. While my interaction with altrlondon.com was less than ideal, it serves as a poignant reminder to seek companies that prioritize customer satisfaction and uphold their promises.
T TMSReviews
501 days ago

Disgraceful Company.

"I have been a loyal customer of Altr London for over a year now, and I have always loved their products and services. However, my recent experience left me disappointed and frustrated. I received the wrong items in my delivery, and it took over a week to receive a response from the customer service team. Initially, I felt disheartened and let down by the service I had received. However, I decided to reach out to their customer support, and I was pleasantly surprised by the prompt and empathetic response I received. Not only did they apologize for the mistake, but they also assured me that they were taking immediate action to rectify the error. The team at Altr London went above and beyond to make things right. They expedited the shipment of the correct items and even offered me a discount on my next purchase as a gesture of goodwill. I was truly touched by their dedication to ensuring customer satisfaction. It reaffirmed my trust in the brand and their commitment to excellence. I'm delighted to say that I received the correct products promptly, and they were even better than I had expected. The quality and efficacy of their skincare items continue to impress me, and I am grateful for the exceptional customer service that turned my initial disappointment into a positive experience. Altr London has not only regained my trust but has also solidified my loyalty as a customer. Their genuine care for their customers and the quality of their products make them stand out in a market filled with mediocre options. I highly recommend Altr London to anyone looking for high-quality skincare products backed by exceptional customer service. Thank you, Altr London, for going above and beyond to make things right."
T TMSReviews
501 days ago

Turning Disappointment into Delight with ALTR London

Sharing my experience with altrlondon.com — initially disappointing, but eventually turned into a positive one. When my order arrived with incorrect items, I was understandably frustrated. Communication was slow, and I felt ignored. However, after reaching out again, their team went above and beyond to rectify the mistake. They swiftly processed a refund and offered a sincere apology for the mix-up. Despite this hiccup, my loyalty to ALTR London remains strong. Their dedication to customer satisfaction ultimately won me over. It's clear that they value their customers and prioritize making things right. I appreciate the effort they put into correcting their error and ensuring a positive outcome. Thank you, ALTR London, for turning a disappointing experience into one that showcased your commitment to customer care.
T TMSReviews
501 days ago

A Company Worth Avoiding: My Disheartening Experience with altrlondon.com

Providing a testament to the disappointing service encountered with altrlondon.com, I regrettably share my story. After placing an order, excitement quickly turned to frustration as the wrong items arrived. Eagerly awaiting a resolution, I faced a prolonged wait for a response, only to be met with empty promises of investigating the shipment issue. Disheartened by the lack of follow-through, I reached a breaking point, feeling utterly let down by a company I once trusted. Tomorrow, I'll be taking the necessary steps to secure my rightful refund. Reflecting on a year-long relationship tarnished by neglect and disregard, it pains me to witness the decline in their once commendable service. A stark reminder that customer loyalty often goes unappreciated, overshadowed by profit-seeking motives.
M Matthew
512 days ago

Customer Service Excellence!

I have to express my gratitude for the exceptional customer service provided by altrlondon.com. My previous experiences with this company were nothing short of amazing – from the high-quality products to the seamless shipping process. However, my recent order encountered unexpected challenges. After three weeks of waiting, I reached out to the company through various channels without success until I connected via Facebook messenger. Once engaged, the team promptly rectified the situation by expedited shipping. To my dismay, the package contained the wrong items, including a missing essential component. Despite this hiccup, I must emphasize the promptness and willingness of the customer service team to resolve the issue. It's clear that this company values its customers and strives for excellence. I'm genuinely impressed and appreciative of the care and attention they provided. This experience sets them apart, and I can't thank them enough.
M Matthew
512 days ago

Exceptional Quality, but Beware of Shipping Woes

I can't help but marvel at the quality of products offered by altrlondon.com. Having made a successful purchase in the past, I was eager to repeat the experience. However, this time around, my enthusiasm waned as the days turned into weeks without any sign of my order. Despite my relentless efforts to seek assistance, my queries seemed to vanish into thin air. Just when I was about to lose hope, a glimmer of light appeared in the form of a response through Facebook messenger. Although my package eventually arrived after being shipped first class, the contents were dishearteningly incorrect. The promised "bundle" lacked the item I needed most, leaving me in a predicament. While the company showcased their capability of prompt delivery, the accuracy and reliability fell short. In conclusion, while the products themselves are truly exceptional, the inconsistencies in the shipping process and the lack of response to customer queries are causes for concern. Should you value timely delivery and precise order fulfillment, it's advisable to approach your purchase from altrlondon.com with caution.
M Matthew
512 days ago

Exceeds Expectations!

My Remarkable Experience with altrlondon.com When I stumbled upon altrlondon.com, I was hesitant to place an order due to a negative review I read. However, my curiosity and the appealing products convinced me otherwise. And boy, am I glad I did! From the moment I clicked "purchase," the customer service team at altrlondon.com has been nothing short of exceptional. My previous trepidations were immediately put to rest as my order was swiftly processed and dispatched within a day. The tracking information provided gave me peace of mind, and I eagerly awaited my package. Upon its arrival, I eagerly unwrapped my goodies, only to find that the contents were not as expected. Disappointed, I reached out to their team, fully prepared for a lengthy and frustrating process. To my surprise, within hours, a friendly representative responded with a sincere apology and assured me that the correct items would be shipped immediately. True to their word, the correct bundle arrived promptly at my doorstep, and I couldn't be happier with the products. The quality surpassed my expectations, and it was evident that altrlondon.com truly values customer satisfaction. In conclusion, my initial apprehensions were completely unfounded. Altrlondon.com not only rectified the mistake swiftly but also went above and beyond to ensure my shopping experience ended on a positive note. If you're seeking a trustworthy company that values its customers and delivers exceptional products, look no further than altrlondon.com. Their dedicated team has won me over, and I will undoubtedly be a returning customer.

Introduction

Altr London is a reputable online retailer that specializes in selling high-quality and fashionable men's accessories. With a wide range of products available, including ties, pocket squares, cufflinks, and socks, Altr London caters to the modern gentleman seeking to elevate his style.

Pros and Cons

  • Pros:
    • Extensive selection of stylish accessories
    • Premium quality materials
    • Excellent customer service and responsiveness
    • Easy-to-navigate website with a sleek design
  • Cons:
    • Relatively higher prices compared to some competitors
    • Limited size range for certain products

User Experience

Altr London provides an exceptional user experience through its intuitive website design and smooth navigation. Users can easily browse through various accessory categories, filter products based on their preferences, and find detailed product descriptions and high-resolution images. The website's responsive design ensures a seamless experience across different devices, enhancing convenience for customers.

Pricing and Value for Money

While Altr London's prices may be slightly higher compared to some competitors, their products' superior quality justifies the cost. The use of premium materials and meticulous craftsmanship ensures that customers receive durable and stylish accessories that will withstand the test of time. The added value lies in the brand's commitment to providing timeless pieces that can be worn for years to come, making them a worthwhile investment for the discerning gentleman.

Customer Service

Altr London's customer service team is highly commendable. They are known for their prompt responses, attentiveness, and willingness to assist customers with any queries or concerns. Whether it's help with product recommendations, guidance on selecting the right accessory, or addressing post-purchase issues, the Altr London team ensures a positive and personalized customer experience.

Product Quality and Selection

Altr London prides itself on offering products of exceptional quality. Each accessory is meticulously crafted by skilled artisans, ensuring attention to detail and durability. The brand's commitment to quality is evident in the superior selection of fabrics and materials utilized. Altr London's product range encompasses a wide variety of designs, colors, and patterns, catering to diverse style preferences and occasions.

Website Usability

Altr London's website is user-friendly, providing a seamless browsing and shopping experience. It features a clean and modern design, making it easy for customers to navigate through different sections and locate specific products. The search and filtering functionalities are efficient, allowing users to find desired items effortlessly. The streamlined checkout process ensures a hassle-free transaction, with secure payment options providing peace of mind.

Returns and Exchanges

If, for any reason, customers are unsatisfied with their purchase, Altr London offers hassle-free returns and exchanges. The brand understands the importance of customer satisfaction and provides a convenient process to ensure that customers are fully satisfied with their orders. The transparent and straightforward return policy enhances trust and confidence in shopping with Altr London.

Promotions and Discounts

Altr London occasionally offers promotions and discounts on their products, providing customers with an opportunity to acquire their favorite accessories at a reduced price. Subscribing to the brand's newsletter or following their social media channels enables customers to stay updated on the latest promotions, ensuring that they seize any available discounts.

Reputation

Altr London has established a strong reputation in the men's accessories market and is widely recognized for their commitment to excellence. The brand's attention to detail, superior product quality, and exceptional customer service have garnered positive reviews from satisfied customers. Altr London's dedication to upholding their reputation as a trusted retailer reinforces the confidence customers have in their products and services.

Payment Options

Altr London offers multiple secure payment options to ensure a convenient shopping experience. Customers can choose to pay using major credit cards like Visa, Mastercard, and American Express. Additionally, the brand supports secure online payment platforms such as PayPal, providing customers with flexibility and peace of mind when making transactions.

Loyalty Programs

Currently, Altr London does not have a specific loyalty program in place. However, the brand consistently rewards its customers through promotions, discounts, and personalized customer service. By nurturing long-term relationships with their clientele, Altr London ensures that customers feel valued and appreciated, fostering loyalty organically.

Customer Reviews

Customers appreciate the superb quality, stylish designs, and attention to detail found in Altr London's accessories. Positive reviews highlight the brand's commitment to customer satisfaction, excellent craftsmen ship, and prompt delivery. The overall consensus among customers is that Altr London consistently delivers on its promises, leaving them highly satisfied with their purchases.

Community Involvement

While Altr London's focus primarily revolves around providing exceptional products and services, the brand also engages in various community initiatives and collaborations. Through partnerships with charitable organizations and supporting local artisans, Altr London actively contributes to society, showcasing its commitment to social responsibility.

Shipping and Costs

Altr London offers reliable and efficient shipping services. Domestic orders are typically shipped within one to two business days, while international orders may take longer due to customs procedures. Shipping costs vary based on the destination and the selected shipping method. Customers can choose between standard and expedited shipping options, depending on their preferences.