Amara Reviews

Voted Good (4/5)

1168 Votes

62 Reviews

Vote Now

Beautiful Product, Disappointing Experience

My experience with amara.com left me both mesmerized by their adorable pet photo necklace and disheartened by their lack of reliability and communication. Upon discovering the charming necklace on their website, I eagerly placed an order, eagerly anticipating its arrival. However, my excitement quickly turned into disappointment when the payment was deducted from my account, but the item never reached me. Despite my numerous efforts to reach out through various platforms like Facebook, Instagram, and their website, I received no response from the company. To make matters worse, discovering that I was not alone in this predicament was disheartening. As a sponsored ad for the company ran on Facebook, I noticed several individuals expressing similar grievances in the comments section. It saddened me to realize that a company that offers such sentimental products could take advantage of customers, particularly those who are grieving the loss of a beloved pet. While I remain captivated by the beauty of their creations, the lack of transparency and communication from amara.com has certainly tainted my overall experience. I hope that in the future, they can prioritize customer satisfaction and rectify such disappointing situations to fully align with their charming product offerings.

Unrivaled Quality and Exceptional Service

Embracing the inner perfectionist in me, I embarked on a quest for the ideal agate ornament. Delighted by the prompt delivery of my first purchase from amara.com, I was eager to replicate the joy with a second order. However, upon unwrapping the package, my enthusiasm waned as I discovered a noticeable disparity in shape and size. Despite bracing myself for potential variations, the imbalance of the second ornament was undeniable. Undeterred, I sought to address this discrepancy through Amara's customer service portal. However, to my dismay, I encountered a technical hurdle. Undeterred, I persisted in my attempts to connect with their team, navigating through the digital maze until I finally reached a resolution. After conveying my concerns and sharing visual evidence, I was offered a refund contingent upon shouldering the return costs. Yet, my heart yearned for a seamless exchange, mirroring the advertised perfection. This encounter left me feeling disheartened, as I longed for the seamless experience I had envisioned. Despite this, the exceptional quality of the initial purchase and the swift delivery still resonate with me, embodying the potential that Amara holds. In essence, Amara's unparalleled product quality is commendable, but the divergence from the advertised image and the less-than-ideal customer service experience left me longing for a more customer-centric approach.

A Genuine Gem: My Experience with Amara

Let me tell you about my delightful encounter with Amara.com, where I stumbled upon a lovely agate ornament that I simply had to gift myself and a dear one. Placing my order on 1/2/24, I was pleasantly surprised to receive the package the very next day. However, I noticed that there was no invoice included, only messages from DPD regarding the delivery. Impressed by the quality of the ornament, I decided to treat myself to another one. To my dismay, upon receiving the second ornament the following day, I noticed a significant difference in shape and size, making it appear unbalanced compared to the first one. Although I was aware that there could be variations in natural stone products, the discrepancy was too noticeable to overlook. Striving to address this concern, I attempted to reach out to Amara's customer service online, only to encounter technical difficulties with the drop-down boxes not opening as expected. Feeling a bit discouraged, I finally resorted to calling their customer service line and sending over pictures of the items received. Regrettably, the resolution offered was a refund in exchange for returning the item at my own expense, whereas all I had wished for was an exchange for an ornament that reflected the one advertised. This experience left me feeling that Amara lacked a customer-centric approach, as the communication barriers and rigid return policy did not align with my expectations. Despite this minor setback, I still hold onto the initial joy sparked by discovering Amara's products and services. If only there was a smoother channel for feedback and resolutions, my experience would have been truly flawless. I do wish I could have shared photographs to illustrate the nuances of my experience, but nonetheless, I remain hopeful for improvement in their customer relations in the future.

A Nightmare Turned into a Blessing: A Review of Amara’s Customer Service

I have to admit, my initial experience with Amara's customer service left me frustrated and disappointed. I received the wrong item, a kilim that was the wrong size, and for three long months, I felt like I was hitting my head against a brick wall. But then, something amazing happened. I reached out to a different representative, and everything changed. This individual took the time to truly listen to my concerns, empathize with my frustration, and went above and beyond to make things right. Amara's customer service turned a nightmare situation into a blessing. They rectified the issue with the wrong item and restored my faith in their brand. I'm so grateful for the individual who handled my case with care and competency. So, while my initial experience was rocky, the way Amara resolved the issue speaks volumes about their commitment to customer satisfaction. I'm glad I gave them a second chance, and I would recommend their products with the reassurance that, if needed, their customer service can truly come through.

Outstanding Products but Unacceptable Customer Service

I recently had an unfortunate experience with amara.com's customer service that I feel compelled to share. First and foremost, I must acknowledge the quality of the items they offer; they truly are exceptional. However, when I encountered an issue with a wrong-sized kilim that was delivered to me, the customer service I received was incredibly frustrating. Despite providing clear evidence of the incorrect item, I found myself engaged in a 3-month long battle with the customer service team. It seemed that they were more concerned with adhering to rigid protocols rather than genuinely addressing my concerns. The lack of empathy and problem-solving skills was truly disheartening. I felt as though I was met with constant resistance, with the customer service representatives seemingly unable to exercise any level of independent decision-making. I encountered a disheartening "computer says no" mentality, which left me feeling utterly helpless. As a result of this experience, I have no choice but to report amara.com to trading standards. It's deeply disappointing to encounter such exceptional products paired with such unacceptable customer service. I truly hope that they take proactive steps to rectify these issues and prioritize customer satisfaction in the future.

Unparalleled Quality Products But Disappointing Customer Service Experience

I recently made a purchase from amara.com and was initially impressed by the quality of the item I received. However, my enthusiasm quickly waned when I encountered an issue with a wrong-sized kilim being delivered to me. Despite my efforts to resolve the issue with their customer service team, I was met with a frustrating lack of understanding and assistance. The communication from the customer service department left much to be desired, as they seemed unable to think beyond the information provided by their computer system. This led to a lengthy and exasperating ordeal that lasted for three months. The experience was nothing short of a nightmare, and I was even compelled to consider reporting them to trading standards. Overall, while the products offered by amara.com are of commendable quality, my interaction with their customer service team left me deeply dissatisfied. It's unfortunate that such a stellar product lineup is marred by subpar customer service. This has undoubtedly influenced my perception of the brand, and I hope that they take steps to rectify their customer service experience for others in the future.

Resilient Quality Products, Yet Disheartening Customer Service Experience

My Ventana rug from amara.com is a true testament to the quality and style of their products. However, my recent customer service experience left me disheartened. Despite the impeccable product, I encountered a series of disappointments when I received a wrongly sized kilim. The struggle persisted for three months as the customer service team failed to acknowledge the error. Their adherence to a label over my firsthand experience was frustrating. The lack of empathy and understanding in their responses was alarming, leaving me to fend for myself. This stark contrast to the quality of their products was indeed a disappointment, and I am compelled to bring this matter to trading standards' attention.

Turning Frustration into Advocacy: A Tale of Overcoming Customer Service Challenges at amara.com

Navigating the waters of online shopping can be smooth sailing until you hit a customer service iceberg. My experience with amara.com mirrored this sentiment. While the quality of the products walked the fine line between decent and great, the true test came when a wrong item - a misfit kilim - found its way to my doorstep. What followed was a three-month saga of frustrating back-and-forth with a customer service team that seemed to reside in a parallel universe. Their insistence on the correctness of the item based on a label they affixed over the manufacturer's label bordered on the absurd. Each interaction felt like hitting a brick wall, with responses echoing the soul-crushing "computer says no" mantra. Yet, amidst this quagmire of inefficiency, a spark of determination flickered within me. Rather than succumb to the horror of subpar customer service, I resolved to turn the tables. Armed with persistence and a commitment to consumer rights, I prepared to report amara.com to trading standards. This journey from frustration to advocacy is a testament to the power of resilience in the face of adversity. While the road may have been rocky, the destination of accountability and justice shone brightly on the horizon. So, to fellow shoppers seeking solace in the realm of e-commerce, let my tale serve as a beacon of hope. Together, we can transform customer service woes into opportunities for change and improvement.

Exceptional Products Overshadowed by Disastrous Customer Service

In my experience with amara.com, the quality of the products teeters between good and exceptional, making shopping a delight. However, heaven forbid you encounter an issue that necessitates dealing with their customer service team – it feels like venturing into the wild alone. Let me narrate a recent ordeal where amara.com delivered a kilim in the wrong size. For a whopping three months, I was caught in a cyclical exchange with the customer service representatives who adamantly insisted that the incorrect item was the right one. Their defense? A label they had inadvertently placed over the manufacturer's label citing the correct size. Each interaction with the customer service staff left me baffled at their lack of common sense, as they robotically parroted, 'computer says no.' The frustration and helplessness I experienced are beyond words; it's like dealing with a customer service horror story straight out of a nightmare. Regrettably, my only recourse now seems to be reporting this egregious behavior to trading standards, as a last resort in seeking some semblance of justice. Despite the allure of their products, the ghastly experience with customer service overshadows everything else.

Unparalleled Disappointment with Amara: A Former Loyal Customer’s Heartfelt Review

As a long-time patron of amara.com, I can't help but express my profound disappointment in the recent decline of this once-beloved luxury goods company. Over the years, I have eagerly anticipated the arrival of my meticulously packaged orders, each one exquisitely presented in amara branded boxes adorned with their elegant black embossed tissue paper. However, my most recent experience shattered my perception of Amara's commitment to excellence. Unbeknownst to me, my eagerly anticipated delivery was replaced with a disheartening image of emptiness from Evri. Confused and disconcerted, I was caught off guard when I finally received my parcels, only to be handed two plastic bags prominently displaying the Sports Direct logo. This abrupt departure from the luxury brand I had revered for so long is a testament to the unfortunate deterioration under the ownership of Fraser Group. The allure and sophistication that once defined Amara seem to have dissipated, leaving behind a void of disappointment. It pains me to witness the downward trajectory of a brand that was once synonymous with quality and refinement. I fervently hope that Amara rediscovers its former glory and reclaims its position as a beacon of luxury in the industry.

Rediscovering Elegance: A Heartfelt Tale of Amara.com

As a longtime patron of amara.com, I have always cherished the experience of unwrapping parcels filled with luxurious goods, meticulously packaged in elegant amara branded boxes and adorned with their signature black embossed tissue paper. However, my recent encounter left me bewildered and disheartened. Upon receiving my latest order, I was met with a photograph of emptiness from Evri, and a sense of unease started to creep in. The following day, when the courier handed me two plastic bags boldly marked with "Sports Direct," my confusion turned to disappointment. The essence of luxury that once defined Amara seemed to have faded, signaling a shift in the brand's identity. This unexpected turn of events left me reflecting on the evolving landscape of the luxury goods industry, lamenting the departure from the sophistication and refinement that Amara was known for. The transition under the Fraser Group's direction seemed to veer away from the exquisite standards that had captured my admiration for years. Despite this setback, I hold onto hope that Amara will rediscover its essence of elegance and allure, reclaiming its position as a beacon of luxury in the realm of home decor and lifestyle products. The journey of rediscovery awaits, and I eagerly anticipate the revival of the opulence and grace that once defined the Amara experience. May this chapter serve as a testament to resilience and the enduring pursuit of beauty and sophistication.

Oh expensive what’s occurred to amara the…

My evaluate for amara.com Oh expensive what’s occurred to amara the posh items firm! I've ordered from right here for a number of years for varied gadgets for varied residence strikes. I all the time loved receiving the gadgets nicely packaged in amara branded containers with their beautiful black amara embossed tissue paper. To my shock on my final order the order was delivered though this wasn’t the case with a photograph of nothingness from Evri, I believed this was unusual however the subsequent day my parcels arrived I regarded somewhat confused on the courier he stated amara however what I used to be handed was two plastic luggage with sports activities direct emblazoned on it!!! Probably not the posh model it as soon as was nicely carried out Fraser Group one other one headed downwards!

Disappointing Experience with Amara.com

As a loyal customer of Amara.com, it pains me to leave a negative review, but my recent experience compels me to share my disappointment. I placed an order in December with high expectations, only to find myself still waiting for the delivery. The tracking information indicated that the package was returned to Amara, a fact they did not dispute. Despite this, obtaining a refund has become an arduous task. What added insult to injury was the conflicting information provided by their customer service agents. Each representative seemed to have a different story, leaving me frustrated and confused. As if that wasn't enough, the emails I received were from Sports Direct and House of Fraser, creating a sense of disarray and lack of communication within the company. This experience has truly left me disheartened, and I feel compelled to caution others against placing their trust in Amara.com. As much as I wish I could endorse them wholeheartedly, I cannot ignore the distressing nature of my encounter. My hope is that Amara takes steps to rectify these issues and uphold the trust of their customers in the future.

Disheartening Experience with amara.com

I was extremely disheartened by my experience with amara.com. I placed an order in December and have yet to receive it. The tracking information indicates that the package was returned to the company, which they have not disputed. Despite this, I have been unable to obtain a refund. What's more, the communication from their customer service representatives has been inconsistent and conflicting, with emails originating from different company names. It feels incredibly frustrating and disappointing to encounter such a lack of professionalism. Based on my experience, I strongly advise against ordering from amara.com.

Unforgettable Experience with Amara

Sharing my invaluable experience with Amara.com, I must say it was unforgettable. After placing an order in December, the journey took unexpected turns. Despite tracking indicating the return of my package to the company, Amara, they admitted the mishap but unfortunately refused a refund. Engaging with multiple agents unraveled a tale of conflicting narratives, with emails originating from Sports Direct and House of Fraser, painting a confusing picture. The lack of communication and coordination among entities left me perplexed. This rollercoaster ride with Amara shed light on the importance of transparency and customer service. A lesson learned and a story worth sharing to caution others seeking a seamless shopping experience.