Users Voice for Amazon

57% users rated Terrible
9% users rated Poor
0% users rated Average
7% users rated Very Good
26% users rated Excellent
Pie Chart Review Representation for Amazon
Amazon Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Jan 2019

Last updated by on 05 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Nov 2022 5 5 4.6 5 1.5 4.4
Dec 2022 2.4 1.9 5 5 5 5
Jan 2023 5 5 4.4 5 1 4.1
Feb 2023 2 1.3 3.9 5 5 5
Mar 2023 2.4 1.8 5 5 5 5
Line Chart for Rating of peer stores

amazon.ca

tradeinn.com

bluebella.com

kutfromthekloth.com

fingerhut.com

greenmangaming.com

Detailed Amazon Review by

Introduction

Amazon.ca is one of the most popular online retailers in Canada, offering a wide range of products, from books to electronics, clothing to household items, and more. The website provides users with an easy and hassle-free shopping experience, with a comprehensive product selection, competitive pricing, quick delivery, and reliable customer service.

Pros and Cons

Pros:
  • Large selection of products including hard-to-find items
  • Competitive pricing
  • Fast shipping and delivery options
  • Easy returns and exchanges
  • Outstanding customer service
  • Convenient and user-friendly website
Cons:
  • Some prices may be higher than other retailers
  • Limited selection of products in certain categories

User Experience

Amazon.ca provides a fantastic user experience with its simple and straightforward interface. The search function is highly intuitive and easy to use, allowing users to quickly find what they are looking for. Additionally, the website features user reviews, making it easy for customers to know what to expect before making a purchase.

Pricing and Value for Money

Amazon.ca is known for offering competitive pricing on most of its products. However, some items may be slightly more expensive than other retailers. Amazon.ca also offers various deals and discounts for their customers, including "daily deals" and "lightning deals."

Alternatives

Some of the alternatives to Amazon.ca include Best Buy, Walmart, and Staples. These retailers offer a selection of similar products, but may not necessarily have the same pricing or features as Amazon.ca.

Customer Service

Amazon.ca provides excellent customer service, with a website that is easy to navigate, and customer support options available by email, phone, or chat. In case of any issues, Amazon.ca offers an easy returns policy that allows customers to return or exchange products that don't meet their expectations.

Product Quality and Selection

Amazon.ca offers an excellent selection of products, with everything from books and movies to electronics and clothing. The product quality is generally good, with a few exceptions. However, the customer reviews on the website provide a great way for customers to know what they are buying before they make a purchase.

Website Usability

The Amazon.ca website is designed to be user-friendly and intuitive, with a clean and straightforward interface that makes it easy to find what you're looking for. The website is also quick to load, making for a smooth and hassle-free shopping experience.

Returns and Exchanges

Amazon.ca offers hassle-free returns and exchanges on most products. Customers can initiate a return or exchange by going to their account and following the simple steps. Amazon.ca also provides prepaid shipping labels to make the process even more convenient.

Promotions and Discounts

Amazon.ca provides various promotions and discounts to their customers, including daily and lightning deals. Additionally, Amazon.ca has a subscription service called Amazon Prime, which provides exclusive discounts and benefits, including free two-day shipping, streaming of movies and TV shows, and more.

Reputation

Amazon.ca has an excellent reputation for providing a high-quality shopping experience, with exceptional customer service and a wide range of products. The company has received multiple awards for their customer service and is known for its convenience and reliability.

Payment Options

Amazon.ca offers various payment options, including credit card, debit card, and Amazon gift card. The website also supports payment through PayPal.

Loyalty Programs

Amazon.ca's loyalty program is called Amazon Prime. It provides subscribers with exclusive discounts and benefits, including free two-day shipping, streaming of movies and TV shows, and more.

Customer Reviews

Customer reviews on Amazon.ca provide valuable insight into product quality and customer experience. The website encourages customers to leave reviews, and most products have a substantial number of reviews, making it easy for users to make informed decisions.

Community Involvement

Amazon.ca supports a range of community initiatives, including charity work, environmental sustainability programs, and more. They have also implemented various measures to reduce their carbon footprint and have committed to becoming carbon neutral by 2040.

Shipping and Costs

Amazon.ca provides various shipping options, including standard, expedited, and same-day delivery. The cost of shipping varies depending on the product and the shipping method selected. However, customers who subscribe to Amazon Prime receive free two-day shipping on many products, and other exclusive benefits.

Amazon Recent User Reviews

User Rating

5 stars

13

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Reviewer Name: Ryan Pongracz

Review Submission Date: 2023-02-07

Review Title: Convenience comes at the highest cost...
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Review Description: ................

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Reviewer Name: How To Videos

Review Submission Date: 2023-02-02

Review Title: Easy returns
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Review Description: Never had an issue with products "Shipped and Sold" by Amazon, if I have an issue...I return it and the money is refunded on my credit card. I don't even have to fight the crowds in the stores.

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Reviewer Name: Paola Andrea Garcia

Review Submission Date: 2023-01-25

Review Title: Scammers
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Review Description: I placed an order, your App gave me an error message so I placed a duplicate order. I returned the item the minute it arrived and since then Amazon has received it. I am told I am to wait a month to get my credit card (Amazon credit card) refunded. In the mean time I have to make interest payments on the credit card. I guess good business for you guys but shifty move with your customers. I wonder how much you guys make out of people with this kind of shaddy behavior

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Reviewer Name: Greg

Review Submission Date: 2022-12-07

Review Title: amazon doesn't want a bad but true…
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Review Description: amazon doesn't want a bad but true review about a gaming mouse (Razer):the package is arrived completely destroyed, but the outer packaging is correct. It seems that it was sent in a poor state (it was not damaged during the delivery).I wanted a exchange, so amazon acepted it, they send me another one one, and it arrived in the same condition as the first one.... After i sent a review with this very experience, they refused it and it was not published. Customers have the right to know the experiences of the other customers.

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Reviewer Name: Allan Lizotte

Review Submission Date: 2022-11-27

Review Title: Was customer for years
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Review Description: Was customer for years. They decided to open another account under my phone #. Did not shop for one year opened account again same thing no way of confirmation on orders so they shipped 2 of the items. Which cost you money. No wonder ? they are in trouble with business Can't be trusted &won't cancel second account ?

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Reviewer Name: Syed Hasan

Review Submission Date: 2022-10-29

Review Title: I had so many experiences with this…
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Review Description: I had so many experiences with this company. It is amazing, nothing wrong with it. 100% legit. Absolutely no scams. I am prime member of amazon.ca. I am really really surprised to see other people's negative reviews. I trust on Amazon.ca or amazon.com with my closed eyes.

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Reviewer Name: SEM

Review Submission Date: 2022-10-20

Review Title: Guarantee delivery is never guaranteed
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Review Description: Waited all day yesterday for my package. I got a guarntee delivery date. And by 10pm it will be here But Once 10pm rolled I still never got anything nor was the item even shipped yet The next morning my delivery date changed and now my new delivery date is a week from now . So much for guarantee delivery ???? so annoying also in the past they kept charging me monthly for prime when I cancelled it numerous times they were still talking money out my bank until I had to delete my full bank card off their site only way they stopped charging.

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Reviewer Name: Jeremy Smith

Review Submission Date: 2022-09-05

Review Title: good service
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Review Description: good service

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Reviewer Name: moo cat

Review Submission Date: 2022-08-21

Review Title: If I could give a 0 I would.
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Review Description: If I could give a 0 I would.Pros:- Fast shipping- Return policy- Sometimes has items you can't find locallyCons:- Can't physically inspect things before purchase- Sometimes they have trouble finding places- Most products are cheap and/or copy-cats- Lots of reviews are fake making it hard to tell what products are worth the money- You're supporting the monopoly- If you make a legitimate review they will ban you from making reviewsI don't like Amazon. I use it for the things I cannot find elsewhere.

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Reviewer Name: Elie Haddad

Review Submission Date: 2022-07-10

Review Title: uuseles website
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Review Description: uuseles website, only cares about what its own creators desire