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2% users rated Very Good
49% users rated Excellent
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Review article published on: 19 Jan 2023

Last updated by on 19 Jan 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Sep 2022 1 1 1.4 2.4 3.8 2.2
Oct 2022 3.5 1 1 2.6 3.7 1.4
Nov 2022 5 1 5 4 5 1.1
Dec 2022 2.4 5 2.2 5 5 5
Jan 2023 3 1 5 2.6 2.7 1.3
Line Chart for Rating of peer stores

amazon.co.jp

gearbest.com

agoda.com

pharmapacks.com

banggood.com

dhgate.com

Detailed Amazon Review by

What is Amazon.co.jp?

Amazon.co.jp is one of the largest online retailers in Japan. The site was launched in November 200 by Amazon .com Inc. and is headquartered in Arco Tower, Japan. They offer various products and services, including books, music, movies, games, electronics, apparel, home and garden items, toys, and more. Amazon.co.jp also offers Prime membership, which gives members access to free shipping on millions of items, streaming thousands of movies and TV shows with Prime Video, unlimited photo storage with Prime Photos, early access to Lightning Deals, and more.

Amazon.co.jp User Reviews

Amazon.co.jp is one of the most popular online shopping websites in Japan. It offers a wide variety of products and services and has a user-friendly interface. However, some users have complained about the website's customer service and return policy. In general, Amazon.co.jp seems to be a reliable website with a good selection of products. However, there are some negative reviews from users who have had bad experiences with the website's customer service. If you are considering purchasing Amazon.co.jp, you must read user reviews before deciding.

Amazon.co.jp Apparel Reviews

When it comes to Amazon.co.jp, there are a few things that you should know about their apparel selection. For starters, they have a pretty good variety of clothing items to choose from. Whether you're looking for something casual or more formal, you will likely find what you're looking for on their website. Additionally, their prices are very reasonable, which is always a bonus. Regarding user reviews, Amazon.co.jp's apparel section generally receives positive feedback. Customers appreciate the wide range of clothing options and the affordable prices. There have been some complaints about the quality of certain items, but overall, reviewers seem happy with their purchases from Amazon.co.jp.

Amazon.co.jp Accessories Reviews

If you're looking for Amazon.co.jp user accessories reviews, you've come to the right place. In this section, we'll look at some of the most popular accessories on Amazon.co.jp and see what users say about them.
  1. Starting with phone cases, one of the most popular items on Amazon.co.jp is the Otterbox Defender Series Case for iPhone 6/6s. This case has an average rating of 4.5 stars out of 5, with over 1,000 user reviews. Users love the Defender Series Case for its rugged protection, but some find it too bulky.
  2. Next up are power banks, which are essential for anyone who uses their phone frequently throughout the day. The Anker PowerCore 10000 is one of the most popular power banks on Amazon.co.jp, and it has an average rating of 4 stars out of 5 from over 2,000 user reviews. Users appreciate this power bank's small size and long battery life, but some find that it doesn't charge as quickly as they would like.
  3. Moving on to headphones, one of the most popular models on Amazon.co.jp is the Sony MDR-1000X Wireless Noise-Cancelling Headphones. These headphones have an average rating of 4 stars out of 5 from over 1,000 user reviews. Users love these headphones' noise-cancelling feature and comfortable design, but some find the sound quality lacking.
  4. Finally, we'll take a look at camera accessories. One of the most popular items in this category is the GoPro HERO5 Session Action Camera. This camera has an average rating of 4 stars out of 5 from over 1,000 user reviews. Users love the small size and easy-to-use interface of the HERO5 Session, but some find the video quality is not as good as other action cameras on the market.

Amazon.co.jp Electronics Reviews

Amazon.co.jp is a Japanese online retailer offering a wide electronics product range. User reviews are an essential part of the decision-making process for many shoppers, so we've compiled a list of some of the most popular electronics items on Amazon.co.jp, along with user reviews and ratings.
  1. Starting with one of the most popular categories on Amazon.co.jp, smartphones, the iPhone 7 Plus 128GB jet black model is currently ranked #1 with a 4.5 out of 5-star rating based on 3,145 customer reviews. One satisfied customer said, "I was hesitant to buy an iPhone from Amazon Japan because I wasn't sure if the phone would work with my US carrier, but it turns out that it does! I'm pleased with my purchase."
  2. In the tablet category, the iPad Pro 9.7-inch Wi-Fi + Cellular 256GB Silver model is currently ranked #1, with a 4.5 out of 5-star rating based on 1,832 customer reviews. One reviewer said, "This iPad is amazing! The screen is so clear and bright, and the overall design and build quality is top notch."
  3. The Nintendo Switch 32GB Gray Console - Super Mario Odyssey Edition is currently the #1 best-selling video game console on Amazon.co.jp, with a 4.6 out of 5-star rating based on 2,239 customer reviews. Reviewers have praised the console for its portability, design, and games. One customer said, "The Switch is an amazing console. The portability is great, and the games look fantastic."
  4. The Sony a7R II Full-Frame Mirrorless Interchangeable Lens Camera is currently the #1 best-selling digital camera on Amazon.co.jp, with a 4.5 out of 5-star rating based on 1,146 customer reviews. Reviewers have praised the camera for its image quality, features, and build quality. One customer said, "The a7R II is an amazing camera. The image quality is superb, and the features are incredible."
  5. The Canon EOS 5D Mark IV Full Frame Digital SLR Camera Body is currently the #2 best-selling digital camera on Amazon.co.jp, with a 4.6 out of 5-star rating based on 993 customer reviews. Reviewers have praised the camera for its image quality, features, and build quality. One customer said, "The 5D Mark IV is an amazing camera. The image quality is superb, and the features are incredible."

Amazon.co.jp Shoe Reviews

Amazon.co.jp is a Japanese online retailer that offers a wide variety of shoes for men, women, and children. User reviews for Amazon.co.jp shoes are generally positive, with users praising the variety of shoes available, the competitive prices, and the quick delivery times. There are some negative reviews, but these are typically from users who had specific issues with their orders or were unhappy with the quality of the shoes they received. Overall, Amazon.co.jp is a popular website for buying shoes in Japan, and users tend to be satisfied with their purchases.

Amazon.co.jp Baby Care Products Reviews

Amazon.co.jp is one of Japan's most popular online retailers and stocks a wide range of baby care products. This section looks at some user reviews for popular baby care products available on Amazon.co.jp.
  1. The first product we'll look at is the Pigeon Baby Wipes (72 Count). These wipes have an average rating of 4.5 stars out of 5 from over 1,000 customer reviews. The vast majority of customers who have left a review for this product seem happy with their purchase, with many praising the high quality and durability of the wipes. A few customers mentioned that they found the wipes too dry for their liking, but this seems to be a minor issue.
  2. Next up are the Merries diapers (Size M). These diapers have an average rating of 4 stars out of 5 from over 2,000 customer reviews. Once again, most reviewers seem happy with the product, with many saying they can use them for long periods without any leaks or issues. Some customers did find the diapers to be a bit pricey, but considering their quality, many feel they are worth the price tag.
  3. Finally, we'll examine the Mamypoko Unicharm Easy-to-Wear Diapers (Size S). These diapers have an average rating of 4 stars out of 5 from over 3,000 customer reviews. Customers seem to be very happy with the quality and absorbency of these diapers, with many saying that they are much better than other brands on the market. Some reviewers did find the fit to be a bit snug, but overall most seem happy with the product.
As you can see from these reviews, all three products seem to be popular with customers and receive high marks for quality. You can't go wrong with these products if you're in the market for them!

Amazon.co.jp Return Policy

If you're unsatisfied with your purchase, you can return it within 30 days for a refund. You will need to contact customer service to initiate the return. Please note that shipping costs are non-refundable.

Editorial Verdict

There are many things to like about Amazon.co.jp and not many things to dislike. The prices are reasonable, the customer service is excellent, and the selection is vast. Shipping is fast and reliable, and the site is easy to navigate. In conclusion, Amazon.co.jp is a great online shopping experience that we recommend to anyone looking for a hassle-free way to shop from Japan.

Recommended by 86+ verified customers on Trustpilot

'Good'
Based on 86 reviews

Amazon Recent User Reviews

User Rating

5 stars

21

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Reviewer Name: lrae butcher

Review Submission Date: 2022-11-15

Review Title: Amazon Japan Cxld Order & Did Not Issue Refund
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Review Description: Amazon Japan cxld my order for a Pelikan Fountain Pen, but erroneously labeled the order cxld by the customer and then labeled the order as undeliverable. A month later I do not have my $483 back. Amazon Japan has not responded to my communications regarding this matter, even after Amazon has intervened. I highly recommend not purchasing from Amazon Japan.

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Reviewer Name: Sanford Weitzner

Review Submission Date: 2022-11-13

Review Title: Purchased a Japanese Domestic Market…
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Review Description: Purchased a Japanese Domestic Market Casio watch. Received in US only 3 days from the time it left Japan via DHL. Item was genuine. Well packaged. The only glitch was my credit card issuer initially flagged the transaction as suspicious and denied the charge. After telling them it was indeed me, I resubmitted the same credit card for payment, without a glitch. Would definitely use Amazon Japan again.

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Reviewer Name: Hans

Review Submission Date: 2022-10-22

Review Title: One of the WORST SHIPPING
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Review Description: One of the WORST SHIPPING - Item came in a thin PAPER BAG! - Returns need to be made via DHL, paid by yourself! And they refund you the shipping cost via amazon points!

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Reviewer Name: Arctrog

Review Submission Date: 2022-09-28

Review Title: Amazon Japan employees are incompetent
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Review Description: Amazon Japan employees are incompetent, the website has no options for contacting customer service, and they occasionally will just decide they wont want to deliver a package because they don't want to i guess

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Reviewer Name: Doctor M

Review Submission Date: 2022-09-08

Review Title: The worst international Amazon service
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Review Description: Extremely poor service. There are numerous bootleg items and scam artists listed as third-party sellers on the site. Support is trash, the help chat doesn't connect 9 times out of 10 and the A-to-Z guarantee process is opaque and communicates exceptionally poorly. They are happy to facilitate scammers and dishonest sellers. Avoid if at all possible and use only for very cheap items - though for those you're likely better-off going to AliExpress. The cheap items from the two sites are generally exactly the same.

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Reviewer Name: Chris S

Review Submission Date: 2022-08-09

Review Title: Thieves!
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Review Description: Attempted theft!...from a cancelled order.Amazon.jp say they do not take payment until goods are dispatched. Seller could not fulfil/dispatch order and cancelled it. Amazon DID take the money but claim they did not. I have bank proof that they did. Amazon refuse to give refund or proof of payment not taken.DO NOT DEAL WITH AMAZON JAPAN!!!

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Reviewer Name: Basil Al-Dajane

Review Submission Date: 2022-07-19

Review Title: Extremely rude customer service
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Review Description: Extremely rude customer service. They will be unwilling to deliver your package in a timely manner. It's not like Amazon USA or Canada where they will bend over backwards to keep you.After they wasted my day and failed to deliver an item due to their issues (and their delivery driver hanging up) they offered me 500 yen... and said that was the most they could offer... Not even $5... So yeah, Amazon Japan is not like other Amazons. It's trash. Only use if absolutely necessary.

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Reviewer Name: Yakov

Review Submission Date: 2022-06-30

Review Title: I like to buy on Amazon Japan
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Review Description: I like to buy on Amazon Japan , but many items don't have shipping to Israel.The customer service is the best.

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Reviewer Name: Annabel

Review Submission Date: 2022-06-25

Review Title: Package never arrived and rude customer service
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Review Description: Do not purchase if you are not in Japan!!! I placed an order for over $250, and the package never arrived. The customer service was terrible and the guy who spoke to me was very rude and asked me to figure out why the package is lost. He said Amazon Japan can not track the package. There was no chance to get a refund.

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Reviewer Name: Ben Gelnett

Review Submission Date: 2022-06-12

Review Title: Absolutely terrible
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Review Description: Absolutely terrible, for shipping they arrive at random times and theres never a Estimated time of delivery. And the # they have to call to reschedule is out of service. I work 8-16 so obviously im not going to be home to sign for a package at 11-14. Makes no sense, there isnt a option to put to make them just leave it at your door either. And I cannot find where to contact anyone in regards to shipping, if you miss a package it just says "they will try again". WHEN will they try again?? Like im supposed to guess???

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