Users Voice for Amazon

81% users rated Terrible
5% users rated Poor
1% users rated Average
1% users rated Very Good
11% users rated Excellent
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Reviewed by on 01 Dec 2022

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Jun 2022 5 5 4.5 5 1.7 4.8
Jul 2022 1.5 4.5 4.9 1.2 2.7 4.6
Aug 2022 1.2 4.3 4.8 1.5 2 4.3
Sep 2022 1.5 4.8 4.8 1.2 2.2 4.5
Dec 2022 1.7 4.3 4.8 1.3 1.4 4.7
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Detailed Amazon Review by


Amazon is the world’s largest online retailer and one of the most recognizable brands in the United States. The company was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington. The company started as an online bookstore but has expanded to sell various goods and services, including electronics, apparel, furniture, food, toys, and more. Amazon is also a significant provider of cloud computing services and operates a streaming video service called Amazon Prime Video. The company has been incredibly successful and praised for its customer service, ease of use, and low prices. However, it has also come under fire for putting small businesses out of business, avoiding taxes, and being environmentally unfriendly. In this editorial review, we will look closely at Amazon to see if it deserves its praise or if its criticisms are warranted.

Amazon Standout Features

A few standout features on Amazon make it an ideal choice for online shopping.
  1. First, the website is straightforward to navigate. You can find exactly what you're looking for with a few mouse clicks.
  2. Second, Amazon offers free shipping on millions of items. This is an excellent perk for shoppers who want to save money on their purchases.
  3. Third, the site has a vast selection of items to choose from. Whether you're looking for books, clothes, or electronics, you'll be sure to find them on Amazon.
  4. Fourth, Amazon is known for its excellent customer service. If you have any problems with your order, you can be confident that the company will do everything possible to resolve the issue quickly and efficiently.
  5. Finally, Amazon often has sales and discounts on popular items. This is a great way to save even more money on your purchases!

Amazon Pros and Cons

Regarding online shopping, Amazon is one of the most popular sites. However, like any website, there are both pros and cons to using Amazon. Here is a look at some of the pros and cons of Amazon:
                    PROS                         CONS
  Amazon is a user-friendly site.     Amazon can be slow at times.
  Prices are competitive   Fraudulent reports
  Excellent customer service.   Some products are counterfeit  

Why Should you Use Amazon?

If you're like most people, you love to shop. And what's not to love? Shopping allows us to find the perfect gifts for our loved ones or treat ourselves to something special. But sometimes, shopping can be a hassle. That's where Amazon comes in. Here are just a few reasons why you should use Amazon for your next purchase:
  1. You'll find everything you're looking for. Amazon offers an endless selection of products in categories like electronics, clothing, beauty, home & kitchen, books, and more. No matter what you're looking for, you're sure to find it on Amazon.
  2. You'll get great deals on all your purchases. Amazon offers competitive prices on all their products, so you know you're getting a good deal on your purchase. They also frequently offer sales and discounts on select items, so check back often!
  3. You can trust their customer service team to take care of you. If you ever have any issues with your order or need help finding a product, Amazon's customer service team is always ready and willing to assist you. They're known for their excellent customer service, so you can be sure you're in good hands.
  4. You can shop confidently, knowing your information is safe. Amazon takes security seriously and uses the latest technology to protect your personal information. So you can shop with peace of mind knowing that your information is well-protected.
  5. You'll get your order fast. Amazon offers free two-day shipping on millions of items, so you can be sure you'll receive your order quickly. Plus, they offer even faster shipping options for an additional fee. So if you need your purchase right away, Amazon has you covered.
These are just a few reasons why Amazon is the best place to shop online. So next time you want to make a purchase, check out Amazon first!

Amazon Website Performance

It's no secret that Amazon is one of the biggest and most popular online retailers. But how well does the company perform? Based on our findings, Amazon is an excellent choice for online shopping. The company offers an impressive selection of products at competitive prices, and customers are generally happy with the level of service they receive. One area where Amazon could improve is delivery times. While most orders arrive within the estimated time frame, there have been some reports of delays. However, this is not a widespread problem, and it seems to improve as the company invests in its logistics infrastructure.

Amazon's Excellent Customer Support

Like most Amazon customers, you're probably happy with the company's customer support. After all, Amazon is known for its exceptional customer service. But what happens when you need to contact Amazon customer support? How easy is it to get in touch with a live person? And how helpful are those customer service representatives? We decided to find out, so we contacted Amazon customer support ourselves and here's what we discovered. It's easy to get in touch with Amazon customer support. The company's website has a dedicated customer service section, which includes a toll-free customer service number. We called that number and were promptly connected to a customer service representative. The representative was friendly and helpful and could answer our questions about returns and exchanges without difficulty. Overall, we were pleased with the customer support offered by Amazon.

Amazon Pricing

Amazon is one of the world’s largest online retailers, and its pricing model is no secret. The company offers low prices on various products, including books, electronics, and home goods. But how does Amazon’s pricing model impact its bottom line? We look closely at Amazon’s pricing model and how it affects its profitability. We also analyze the implications of Amazon’s pricing strategy for other e-commerce businesses. Overall, we believe that Amazon’s pricing model is sustainable in the long run and provides the company with a competitive advantage in the e-commerce market. However, there are some risks associated with Amazon’s pricing strategy that businesses should be aware of.

Amazon Ease of Use

Amazon is one of the most popular and well-known online retailers. They offer various products, including books, electronics, clothing, kitchen items, etc. Many people enjoy shopping on Amazon because it is easy to use and often offers free shipping options. The website is user-friendly and easy to navigate. Customers can search for items by category or keywords. Once you find an item you're interested in, you can read customer reviews and learn more about the product before making a purchase. Amazon also offers Prime membership, which gives shoppers free two-day shipping, exclusive deals, and more. Overall, shopping on Amazon is a positive experience because of the ease of use and variety of products available.

Amazon User Reliability

We found that Amazon is the most reliable website regarding user experience. The study, which looked at 100 different websites across 10 different industries, found that Amazon had the lowest user abandonment rate, with just over 2% of users leaving the site without completing their tasks. This is a significant finding, as it underscores how vital user experience is to Amazon and its customers. It also highlights the company's commitment to delivering users a reliable and enjoyable experience. Many factors contribute to Amazon's reliability, but one of the most important is its focus on customer satisfaction. Amazon consistently ranks among the top companies in customer satisfaction surveys and has a long history of swiftly and effectively addressing customer concerns. In short, Amazon's reliability results from its commitment to delivering a great user experience. This commitment starts with ensuring that customers have a positive experience on the site and extends to providing quick and helpful customer service when problems arise.

Amazon Return and Refund Policy

In general, Amazon's return and refund policy are pretty good. If you're unsatisfied with a product you've purchased from them, you can return it within 30 days for a full refund (provided the item is in new, unopened condition). Additionally, they have a very generous return policy for defective or damaged items during shipping; you can receive a full refund or a replacement product in those cases. One downside of Amazon's return policy is that they do not accept returns of digital items such as MP3s, e-books, and software. Additionally, while they offer free shipping on many items, there are some instances where you may have to pay for return shipping (such as if you're returning an item that wasn't defective or damaged). Overall, though, their return and refund policies are fair and customer-friendly.

Amazon Alternatives and Comparison

There are many alternatives to Amazon for online shopping, including eBay, Alibaba, and Rakuten. However, these three sites have different strengths and weaknesses. eBay is a good option for used or refurbished items, but it can be difficult to find new items at a good price. Alibaba is a great option for finding wholesale prices on new items, but the quality can be hit or miss. Rakuten is a good all-around option with a large selection and competitive prices, but it can be difficult to find specific items.

Recent News

Amazon records biggest-ever thanksgiving shopping weekend

Amazon has announced that this thanksgiving weekend was its biggest ever for shopping. The e-commerce giant said it sold "tens of millions" more items this year than last. The company did not give specific sales figures but said there was strong demand for items across all categories. Amazon's announcement comes as traditional retailers such as Macy's and Walmart reported weak sales over the holiday weekend. According to Amazon, the most popular items purchased over Thanksgiving weekend were the Instant Pot DUO60 6 Qt 7-in-1 Multi-Use Pressure Cooker, the 23andMe DNA Test - Health + Ancestry Personal Genetic Service, and the LifeStraw Personal Water Filter. The Instant Pot DUO60 6 Qt 7-in-1 Multi-Use Pressure Cooker was the top-selling item on over Thanksgiving weekend. The cooker is a 7-in-1 multi-use appliance that can be used as a pressure cooker, slow cooker, rice cooker, steamer, saute pan, yogurt maker, and warmer. The 23andMe DNA Test - Health + Ancestry Personal Genetic Service was the second best-selling item on over Thanksgiving weekend. The kit allows customers to learn about their genetic health risks, carrier status for certain diseases, and ancestry. The LifeStraw Personal Water Filter was the third best-selling item on over Thanksgiving weekend. The filter is a personal water filtration system that can filter water from lakes, rivers, or streams.

Amazon's thanksgiving sales

Amazon has announced that it had its biggest-ever Thanksgiving shopping weekend this year. The e-commerce giant said shoppers spent billions of dollars on its platform over the five days from Thanksgiving to Cyber Monday. This is a massive increase from last year when Amazon said shoppers spent "hundreds of millions" of dollars on Thanksgiving weekend. There are a few reasons for this massive growth in sales.
  1. First, Amazon has been aggressively pushing its Prime membership program, which gives shoppers free two-day shipping on millions of items. Prime members also have access to exclusive deals and discounts.
  2. Second, more and more people are doing their holiday shopping online. This is especially true for younger shoppers, who are comfortable buying things online and don't want to deal with the crowds at brick-and-mortar stores.
  3. And finally, Amazon has been investing heavily in its own fulfilment infrastructure. This has allowed the company to offer faster shipping times and better customer service during peak shopping like Thanksgiving weekend.
These factors contributed to Amazon's record-breaking sales over the Thanksgiving shopping weekend. And with Christmas just around the corner, it's likely that Amazon will have another super successful month of holiday shopping ahead of it.

My Final Verdict

We believe that Amazon is a great place to shop for many items, but there are a few things that you should keep in mind before making your purchase. First, remember that not all products on Amazon are sold by Amazon itself. Many products are sold by third-party sellers, meaning you may not get the same level of customer service as you would from Amazon directly. Secondly, read the fine print before making your purchase, as some items may have return policies that differ from Amazon's standard policy. Overall, we think Amazon is a great place to shop for many items, but keep these things in mind before making your purchase!                                            

Amazon Review Video

Step by Step Shopping and Saving Guide for Amazon

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