Introduction

Amazon.it is the Italian version of the popular e-commerce website, Amazon. It offers a wide variety of products, including electronics, books, fashion, and home appliances. Amazon.it is known for its excellent customer service, product quality and selection, reliable shipping, and competitive pricing.

Pros and Cons

Pros:
  • A wide selection of products
  • Competitive pricing
  • Reliable and fast shipping
  • Excellent customer service
  • Easy to navigate website
Cons:
  • Some products are not available for shipping to Italy
  • Product prices can fluctuate frequently
  • Customer reviews are not always reliable

User Experience

The user experience on Amazon.it is excellent. The website is well-organized and easy to navigate, and it is available in multiple languages, including Italian and English. The search function is highly effective, and users can easily find what they are looking for using various filters.

Pricing and Value for Money

Amazon.it offers competitive pricing for its products, and it frequently runs promotions and discounts. The value for money is excellent due to the vast selection of products and the quality of the products.

Alternatives

There are several alternatives to Amazon.it, including:
  • eBay
  • Zalando
  • Yoox
  • Euronics

Customer Service

Amazon.it is known for its excellent customer service. The customer service team is highly responsive and can help customers with any issues they may have. The customer service team is available 24/7 via phone, email, and chat.

Product Quality and Selection

Amazon.it offers a vast selection of products, and the product quality is excellent. Amazon.it offers products from reputable brands and ensures that the products meet their quality standards.

Website Usability

The website usability on Amazon.it is excellent. The website is well-designed, and it is easy to navigate. The search function is highly effective, and users can easily find what they are looking for using various filters.

Returns and Exchanges

Amazon.it has a generous return and exchange policy. Customers can return products within 30 days of purchase for a full refund. Amazon.it covers the cost of return shipping for faulty or incorrect products.

Promotions and Discounts

Amazon.it frequently runs promotions and discounts on its products. Customers can find great deals on a wide selection of products, including electronics, books, fashion, and home appliances.

Reputation

Amazon.it has an excellent reputation for its customer service, product quality, and selection. It is a reputable company with a strong track record of delivering high-quality products and providing excellent customer service.

Payment Options

Amazon.it accepts several payment options, including credit cards, debit cards, and PayPal. The payment process is secure and easy to use.

Loyalty Programs

Amazon.it does not have a loyalty program. However, customers can benefit from Amazon Prime membership, which offers free shipping, streaming of movies and music, and other exclusive perks.

Customer Reviews

Customer reviews on Amazon.it can be unreliable, as some reviews may be fake or biased. However, customers can still benefit from reading reviews to gain insight into the quality of the product and the experience of other customers.

Community Involvement

Amazon.it is involved in various community initiatives and offers support to charities and non-profit organizations. The company has a strong commitment to social responsibility and sustainability.

Shipping and Costs

Amazon.it offers fast and reliable shipping, with delivery times ranging from one to five days, depending on the product and the location. Shipping costs vary depending on the product and the location, but Amazon.it offers free shipping on eligible orders over a certain amount.

Akshita Ajitsariya Senior Editor

I'm Akshita Ajitsariya, a Master's in English student from the University of Delhi, and I am skilled in proofreading, editing, writing, and research. My passion for books extends beyond just reading them,...

Amazon Recent User Reviews

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Reviewer Name: Brad

Review Submission Date: 2022-07-20

Review Title: Generous 2 stars for fast initial delivery.
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Review Description: I give 2 stars only because i got my product in just two days. But after needing to return it, it has been 11 days since i dropped it off at UPS on 7/8. UPS online shows a label was printed on July 8th. End of status. Amazon had showed it was shipped on the 12th, then changed it to say shipped on the 8th. Still no update after 11 more days. Even if shipping was actually slow for "COVID reasons", you mean neither shipper has scanned the barcode even once in 11 days even though they claim it has shipped???

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Reviewer Name: Neil Brown

Review Submission Date: 2022-07-19

Review Title: Must have accidentally press a button…
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Review Description: Must have accidentally press a button for paramount tv on Amazon they now charged me for it and it look you got to jump though many loops to cancel it what a joke Amazon will now close my account

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Reviewer Name: Lee R

Review Submission Date: 2022-07-19

Review Title: Treats staff badly, avoids tax, people die, items are destroyed instead of sold cheaply or proccessed for returns. Jeff is an immoral crook.
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Review Description: See above.So many controversies over the last decade, swept under the rug.Learn to not be such lazy shoppers and make accounts elsewhere.

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Reviewer Name: Lisette Motyka

Review Submission Date: 2022-07-19

Review Title: DELIVERY DATES ARE FAKE
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Review Description: I ordered a product because it came before a certain day. I relied on amazon to be able to keep to their promise and i was royally screwed. Amazon customer representatives did nothing to help after their system screwed me over. Ridiculous

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Reviewer Name: Gary Austin

Review Submission Date: 2022-07-19

Review Title: Delivery's are very late or even the…
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Review Description: Delivery's are very late or even the wrong day, the customer service's are unless and This BOT thing you cant call them.

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Reviewer Name: Kaii

Review Submission Date: 2022-07-19

Review Title: Amazon is good but the the carriers are…
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Review Description: Amazon is good but the the carriers are horrible sometimes. I have Amazon prime and I was supposed to get my package Saturday but the carrier kept delaying it by saying that the business on the label was closed, which it wasn’t. Because they close at 9 and an attempted delivery was made twice before 9 so that’s bs. I’m annoyed because if I have Amazon prime why are oblivious people delivering my item

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Reviewer Name: Jerseygirl

Review Submission Date: 2022-07-19

Review Title: I used to love amazonp
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Review Description: I used to love amazon but the only time I get my orders in 2 days is during prime days. They have turned into Wish but more expensive because A LOT of 3rd party vendors but necklaces for 56 cents then sell it on amazon for 19.99. Have gotten used, damaged items that I purchased new. Time to go to walmart+ and give them a whirl.

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Reviewer Name: Antaraxia A

Review Submission Date: 2022-07-17

Review Title: No benefits for prime membership
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Review Description: No benefits for prime membership. More expensive items if you are prime, so they can cover their shipping cost.

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Reviewer Name: Devon Norman

Review Submission Date: 2022-07-17

Review Title: Worst delivery service and customer…
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Review Description: Worst delivery service and customer service I have ever experienced with a company

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Reviewer Name: Pinar D

Review Submission Date: 2022-06-30

Review Title: Customer service assistants are very unprofessional
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Review Description: Customer service assistants are very unprofessional. I had to explain my problem again and again, sent the pictures many times and nothing was solved. I will buy from the other sites. Shopping shouldn’t be that painful !!
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