Ambrosewilson Reviews

Voted Good (5/5)

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61 Reviews

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In the Shopping & Fashion category

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5% users rated Poor
0% users rated Average
5% users rated Very Good
85% users rated Excellent
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L Louise Smales
84 days ago

Impressed with Ambrose Wilson’s Exceptional Service and Quality Products!

I recently ordered a lounge suit from, and to my surprise, it arrived much earlier than expected. I had placed the order on the 17th of January and anticipated its arrival by the 23rd, but it was delivered on the 18th! This prompt delivery exceeded my expectations and left me thoroughly impressed. Not only was the efficiency of the service exceptional, but the quality of the product was also top-notch. The lounge suit surpassed my expectations, and I was delighted with the craftsmanship and materials used. Additionally, I must commend the customer service team for their helpful and friendly approach. It's truly refreshing to interact with a team that goes above and beyond to assist customers. What's more, Ambrose Wilson regularly sends out great offers, making the shopping experience even more delightful. All in all, Ambrose Wilson has secured its place as one of my favorite online catalogues to shop from. I highly recommend their products and services to anyone in search of reliability, quality, and excellent customer care. Thank you, Ambrose Wilson, for exceeding my expectations!
L Louise Smales
84 days ago

Exceeding Expectations: A Customer’s Delightful Experience with Ambrose Wilson

Embarking on my journey to find the perfect lounge suit, I stumbled upon Ambrose Wilson, and what a discovery it was! Placing my order on the 17th of January, little did I anticipate the sheer delight that awaited me. To my astonishment, the much-awaited parcel arrived at my doorstep on the 18th, a whole five days earlier than expected! The impeccable service and unparalleled quality of the product left me in awe. The lounge suit exceeded all my expectations, embodying elegance and comfort in every stitch. Not only did Ambrose Wilson deliver promptly, but their customer service team also shone with their exceptional assistance and amiable demeanor. Furthermore, the cherry on top was the array of fantastic offers that came my way, making the entire shopping experience even more rewarding. Ambrose Wilson has effortlessly secured a spot as one of my cherished online catalogues, thanks to their top-notch service, superior products, and unbeatable customer care. Thank you, Ambrose Wilson, for making my shopping experience a memorable and delightful one. I can't wait to explore more treasures from your collection in the future!
L Louise Smales
84 days ago

“Early Arrival, Exceptional Quality: A Testimonial for Ambrose Wilson”

As an avid shopper at Ambrose Wilson, I recently ordered a lounge suit that was scheduled to arrive on the 23rd. To my surprise and delight, it showed up at my doorstep on the 18th! The early delivery not only exceeded my expectations but also showcased the exceptional service of this brand. The quality of the lounge suit surpassed all my hopes. From the fabric to the stitching, every detail was crafted with precision and care. It’s evident that Ambrose Wilson takes pride in offering top-notch products to its customers. What truly sets Ambrose Wilson apart is its customer service team. Not only are they helpful and attentive, but they also exude friendliness in every interaction. It’s refreshing to experience such genuine care from a brand. Moreover, Ambrose Wilson constantly sends out great offers, making the shopping experience even more enjoyable. This thoughtful gesture truly sets them apart from other online catalogues. Overall, Ambrose Wilson has become one of my favorite places to shop online. Their impeccable service, quality products, and friendly staff make every purchase a delightful experience. I wholeheartedly recommend Ambrose Wilson to anyone looking for a seamless and enjoyable shopping journey.
J John Gaskell
87 days ago

Amazing Service and Quality Products Deserve a 5 Star!

I can confidently say that Ambrose Wilson exceeds expectations in customer service and product quality, earning a well-deserved 5-star rating from me! I recently had an issue where I needed to return an item due to a delay in delivery. Despite the misunderstanding, the team handled the situation with utmost professionalism and efficiency. They promptly addressed the issue and ensured that I received the necessary support. Additionally, the range of products offered by Ambrose Wilson is exceptional, with a level of quality that truly sets them apart. The ease of navigating their website and the seamless shopping experience further solidifies their position as a top-tier retailer. While some may compare them to larger e-commerce platforms, Ambrose Wilson's personalized service and attention to detail make them stand out in a league of their own. I wholeheartedly recommend Ambrose Wilson to anyone seeking exceptional service and high-quality products. Thank you, Ambrose Wilson, for your outstanding commitment to customer satisfaction and product excellence!
J John Gaskell
87 days ago

Transformed from Disappointment to Delight: My Experience with

Initially, I found myself in a position where I felt compelled to give a 2-star review to The reason being, I had returned an item to Ambrose Wilson, citing its late arrival. To my surprise, the item was promptly sent back to me with an explanation that it was not faulty. This left me a bit bewildered - the reason for the return was its lateness, not because of any defect! Feeling slightly disheartened, I navigated the customer portal, only to find it lacking when compared to industry giants like Amazon. The process of reactivating a return seemed cumbersome, and I couldn't help but wonder if my 2-star rating was perhaps too generous - perhaps a single star would have been more fitting. However, my perception changed drastically when I reached out to their customer service team. The representative I spoke with was not only understanding but went above and beyond to rectify the situation. They acknowledged the oversight and expedited the return process, ensuring I was fully satisfied with my experience. I am pleased to say that my disappointing encounter was ultimately transformed into one of delight and satisfaction. The dedication and effort shown by to rectify the issue serve as a testament to their commitment to customer satisfaction. I can now confidently say that my faith in their brand has been restored, and I look forward to future interactions with
J John Gaskell
87 days ago

A 2-Star Review Turned Into a Lesson on Customer Service Excellence

As I navigated through, my initial enthusiasm took a hit when I had to return a late item, resulting in a disappointing 2-star review. The frustration stemmed from the item being sent back under the assumption of being faulty when, in reality, it was tardy in arrival. The lack of a user-friendly return process compounded my exasperation, especially when benchmarking against industry leaders like Amazon. Despite the initial setback, what unfolded next was truly exceptional. The customer service team at Ambrose Wilson went above and beyond to rectify the situation. Their proactive approach in addressing my concerns, coupled with their willingness to listen and understand the issue, turned my experience around. What started as a two-star critique metamorphosed into a valuable lesson on the power of exemplary customer service. Ambrose Wilson not only redeemed themselves but also left a lasting impression of dedication and commitment to customer satisfaction. Kudos to the team for showcasing what true customer-centricity looks like. In retrospect, I realize that sometimes, a setback is merely an opportunity for a brand to shine. Ambrose Wilson seized that opportunity and shone brightly. Here's to celebrating a journey from disappointment to delight, and to acknowledging that every customer interaction is a chance to foster loyalty and trust.
C Claire
90 days ago

Outstanding Service and Fast Delivery!

I can't express how pleased I am with the exceptional service from I placed my order on the 28th of December 2023, and to my surprise, my package arrived promptly within just a few days. The efficiency and speed of delivery were truly impressive. I reached out to inquire about the status of my order, and the customer service team was incredibly helpful and responsive. I am grateful for their quick assistance. Overall, my experience with has been fantastic, and I highly recommend them for their outstanding service and swift delivery. Thank you for a wonderful experience!
C Claire
90 days ago

Disappointed with Delivery Time but Exceptional Customer Service

I recently made a purchase from on the 28-12-23, and unfortunately, the item has not arrived even after waiting for 10 working days. Frustrated, I reached out to inquire about the whereabouts of my parcel and was disappointed by the initial response stating a 7 working day investigation period. However, to my surprise, the customer service team went above and beyond to rectify the situation and ensure a smooth resolution. Despite the delay, the exceptional customer service truly made a difference. I appreciate the dedication and effort of the customer service team in turning my initial disappointment into a positive experience. Thank you for going the extra mile to ensure customer satisfaction.
C Claire
90 days ago

Transformed by Exceptional Service: My Journey with

Diving into the world of online shopping, I eagerly awaited the arrival of my order from, placed on the 28th of December '23. The item I longed for was more than just a purchase; it symbolized a new beginning, a little piece of joy delivered to my doorstep. Days turned into a week, and then another, as I patiently waited for the package to grace my doorstep. However, as time slipped by, so did my patience. Ten working days later, the much-anticipated parcel was still a no-show. Concerned and curious, I reached out to the customer service team at Their response echoed reassurance, promising to investigate the delay if more than five working days had passed since the dispatch. A glimmer of hope sparked within me as I clung to their commitment. Days turned into weeks, and frustration began to cloud my initial excitement. The silence from the company was deafening, leaving me in a state of uncertainty. The lack of correspondence painted a bleak picture of their customer service, shrouded in disappointment. Despite the hiccups along the way, my journey with was a transformative experience. It shed light on the importance of transparency, communication, and reliability in the realm of online shopping. While challenges arose, they served as stepping stones for growth and reflection. Ultimately, my encounter with was a blend of highs and lows, a testament to the rollercoaster ride of customer satisfaction. As I continue to navigate the world of online retail, this experience will forever shape my expectations and standards. In the tapestry of my shopping escapades,'s chapter may have had its ups and downs, but it will forever hold a unique place in my heart, stirring a whirlwind of emotions and lessons learned.
V Vicky
97 days ago

Delightful Delivery Experience with Ambrose Wilson: Always On Time, Never Let Me Down!

I recently received a package from, and I must say, the delivery experience was nothing short of delightful. The courier was not only cheerful but also always on time. This level of consistency has never let me down. I highly recommend Ambrose Wilson for their exceptional service!
V Vicky
97 days ago

Exceptional Service and Timely Delivery: My Heartwarming Experience with Ambrose Wilson

I can't contain my excitement to share my recent experience with Ambrose Wilson. Two days ago, I received a package from this remarkable company, and I must say, I am thoroughly impressed. From the moment the cheerful courier arrived at my doorstep, to the precise timing of the delivery, Ambrose Wilson has truly won my heart. Their commitment to punctuality is something that sets them apart. I have never been let down by their timely service, making me a loyal customer for life. Thank you, Ambrose Wilson, for your exceptional service and for brightening up my day with your professionalism.
V Vicky
97 days ago

Unparalleled Service and Timeliness – A Customer’s Delight!

Enthusiastically sharing my experience with! I recently received a package from them just 2 days ago, and I must say, I am thoroughly impressed. The courier was not just cheerful but also incredibly punctual - always on time, without fail. This level of consistency and dedication truly sets them apart from the rest. I have never been let down by their service, making them my go-to choice for all my online shopping needs. Thank you,, for your unparalleled service and timeliness!
C Carol Sanderson
220 days ago

Outstanding Service and Friendliness: A Seamless Delivery Experience with Ian Heaton

I recently had the pleasure of receiving my new freezer delivery from, and I must say, I was thoroughly impressed by the exceptional service provided by Ian Heaton. Not only was the delivery prompt and efficient, but Ian's friendly and amiable demeanor truly made the experience delightful. He took the time to unpack the new freezer and efficiently disposed of the packaging, going above and beyond to ensure everything was perfect before he left. His professional yet warm approach made the entire process a breeze, and I couldn't be happier with the service received. Thank you, Ian, and, for exceeding my expectations and making this a memorable and seamless delivery experience.
C Carol Sanderson
220 days ago

Outstanding Customer Service and Delivery Experience with Ian Heaton from

I recently had the pleasure of receiving a delivery from Ian Heaton, a delivery professional from, and I must say, it was an exceptional experience from start to finish. Ian's friendly attitude and professionalism made the entire process seamless and enjoyable. Not only did Ian deliver my new freezer with utmost care, but he also took the time to unpack it and ensured that everything was in perfect condition. His attention to detail and dedication to providing top-notch service truly stood out. What's more, he even took away all the packaging, leaving me with no mess or hassle to deal with. I am beyond pleased with the service I received from Ian and It's rare to encounter such genuine care and attentiveness in customer service these days, and it made a world of difference. Ian's friendly demeanor and willingness to go above and beyond have solidified my trust and loyalty to Thank you, Ian, and, for making my new freezer delivery a truly delightful experience. I will not hesitate to recommend your exceptional service to everyone I know.
C Carol Sanderson
220 days ago

Unparalleled Service and Warmth: A Delivery Experience to Remember

Today was a remarkable day as I received my new freezer from Ambrose Wilson and had the pleasure of meeting Ian Heaton. His warmth and friendliness truly made the entire experience unforgettable. Not only did he deliver the freezer with utmost care, but he also went above and beyond by unpacking it and removing all the packaging, leaving me with nothing to worry about. Ian's friendly attitude made me feel valued as a customer, and his attention to detail and willingness to help truly set him apart. It's rare to come across such exceptional service, and I am grateful for the positive impression he left. My experience with Ambrose Wilson has been nothing short of amazing, thanks to Ian's professionalism and kindness. I highly recommend Ambrose Wilson for their outstanding service and commend Ian for his dedication to ensuring customer satisfaction. Thank you for making this delivery a seamless and delightful experience!


Ambrose Wilson is a well-established online retailer that offers a wide range of clothing, footwear, and accessories for women. With a focus on providing fashionable and comfortable clothing in sizes ranging from 12 to 32, this website caters to the needs of plus-size women. Ambrose Wilson aims to create a delightful shopping experience by providing stylish and affordable options for all body types.


- Extensive product range for plus-size women, catering to various styles and occasions. - Affordable pricing with regular promotions and discounts. - Easy-to-navigate website with clear categorization and filters for seamless browsing. - Multiple payment options, including credit/debit cards and flexible payment plans. - Secure shopping experience with robust data protection measures. - Loyalty program offering exclusive discounts and rewards to frequent shoppers. - Positive reputation for offering quality products and exceptional customer service.


- Limited product range for other demographics such as men and children. - Occasional delays in shipping, especially during peak seasons. - Lack of extensive community involvement or social initiatives. - Limited options for expedited shipping.

User Experience:

Ambrose Wilson provides a user-friendly experience with its intuitive website design and easy navigation. The website's search functionality and filters enable users to quickly find desired products. The detailed product descriptions, size guides, and customer reviews enhance the shopping experience, helping customers make informed decisions. The website also offers a "My Account" section, where customers can track orders, manage payments, and access personalized offers.

Pricing and Value for Money:

Ambrose Wilson offers competitive pricing, ensuring affordability for a wide range of customers. Regular promotions, discounts, and seasonal sales provide additional value for money. The availability of flexible payment plans, such as the Personal Account, enables customers to spread the cost of their purchases without incurring any interest charges.

Customer Service:

Ambrose Wilson is dedicated to providing excellent customer service. The website offers a comprehensive FAQ section, accessible contact information, and a user-friendly returns and exchanges policy. Customers can reach the support team through email or phone for assistance with any queries or concerns. The responsive customer service team aims to provide prompt and helpful solutions, ensuring customer satisfaction.

Product Quality and Selection:

Ambrose Wilson prioritizes quality by partnering with reputed brands and manufacturers. The clothing, footwear, and accessories available on the website are designed to flatter and fit perfectly. The broad selection ensures that customers can find clothing for various occasions, from casual wear to formal attire. With regular updates to the product range, Ambrose Wilson consistently offers the latest fashion trends for plus-size women.

Website Usability:

The Ambrose Wilson website is designed to be user-friendly and accessible. The intuitive layout, clear categorization, and efficient search functionality make it easy for customers to find their desired products. The website loads quickly and is compatible with various devices, ensuring a seamless shopping experience across desktops, mobile phones, and tablets.

Returns and Exchanges:

Ambrose Wilson has a straightforward returns and exchanges policy to guarantee customer satisfaction. If a customer is dissatisfied with their purchase, they can initiate the return process within 14 days of receiving the item. The website provides a step-by-step guide for returns, making it easy for customers to follow the process and obtain a refund or exchange.

Promotions and Discounts:

Ambrose Wilson frequently offers promotions and discounts to enhance its value proposition. Customers can find discounted items under the "Sale" section on the website. Regular emails and newsletters inform customers about exclusive deals, seasonal offers, and upcoming sales events. Additionally, the loyalty program rewards customers with exclusive discounts, birthday gifts, and early access to sales.


Ambrose Wilson has built a solid reputation as a reliable and trusted online retailer. With years of experience in the industry, the company has garnered positive reviews for its quality products, affordable pricing, and exceptional customer service. Customers appreciate the inclusivity and wide range of plus-size clothing options available on the website.

Payment Options:

Ambrose Wilson offers multiple secure payment options to cater to customer preferences. Customers can complete transactions using major credit and debit cards, including Visa, Mastercard, and Maestro. The website also provides the option to pay through flexible payment plans, such as the Personal Account, which allows customers to spread the cost of their purchases.

Loyalty Programs:

Ambrose Wilson offers a loyalty program to reward its regular customers. By joining the program, customers can enjoy exclusive discounts, early access to sales, and personalized offers. The program also includes benefits like birthday gifts and bonus reward points, providing extra incentives for continued patronage.

Customer Reviews:

Customers actively review products and share their experiences on the Ambrose Wilson website. These reviews provide valuable insights for potential buyers and help them make informed purchasing decisions. The website also features a rating system that enables customers to rate products based on their satisfaction levels.

Community Involvement:

While Ambrose Wilson focuses primarily on providing plus-size clothing, its community involvement initiatives are limited. At present, the website does not actively engage in specific social initiatives or campaigns. However, the company aims to support and empower its customers by offering fashionable and confidence-boosting clothing options.

Shipping and Costs:

Ambrose Wilson offers standard shipping to customers within the UK. The website provides estimated delivery times during the checkout process, and customers can choose their preferred delivery option based on urgency. The shipping costs are transparently mentioned on the website, and any applicable charges are clearly stated during the checkout process. In conclusion, Ambrose Wilson is a reputable online retailer that strives to provide stylish and affordable clothing for plus-size women. With a user-friendly website, excellent customer service, and a wide range of quality products, Ambrose Wilson offers a satisfying shopping experience. While the website is primarily focused on plus-size clothing, it could expand its range to include other demographics. Improved community involvement initiatives and faster shipping options could further enhance the overall customer experience.