Americanapparel Reviews

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83 Reviews

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American Apparel is a well-known and beloved fashion brand that offers a wide range of clothing essentials and trendy pieces for men, women, and children. Established in 1989, American Apparel has become synonymous with quality, sustainability, and style. Their online store,, provides customers with a convenient platform to browse and shop for their favorite clothing items from the comfort of their homes. In this editorial review, we will delve into various aspects of to provide you with a comprehensive overview of the website and the overall shopping experience.

Pros and Cons

  • Pros:
  • Extensive product selection for men, women, and children
  • Emphasis on sustainability and ethical manufacturing
  • Simple and user-friendly website design
  • Regular promotions and discounts
  • Detailed product descriptions and size charts
  • Cons:
  • Occasional pricing on the higher end
  • Limited availability of some popular items

User Experience

American Apparel ensures a smooth and enjoyable user experience on their website. The site's layout is intuitive and well-organized, making it easy for users to navigate through different sections. The search function is effective and enables shoppers to find specific products quickly. Additionally, is optimized for various devices, including mobile phones and tablets, ensuring a seamless experience for users on any platform.

Pricing and Value for Money

While American Apparel offers high-quality clothing, some customers may find the pricing to be on the higher side compared to fast-fashion brands. However, the brand's commitment to using sustainable materials and ethical manufacturing practices contributes to the value for money. The durability and longevity of their products make them a worthwhile investment, as they often outlast cheaper alternatives.

Customer Service

American Apparel provides excellent customer service to ensure customer satisfaction. Their dedicated support team promptly addresses inquiries and resolves any issues that may arise. Customers can reach out to the support team through email or phone, and the responses are typically quick and helpful.

Product Quality and Selection

American Apparel is renowned for its commitment to producing high-quality clothing. Their products are made from premium materials that are durable and comfortable. The brand offers a vast selection of clothing items, ranging from basics like t-shirts and jeans to on-trend pieces like dresses and outerwear. Whether you are looking for wardrobe staples or statement pieces, has something for everyone.

Website Usability

American Apparel's website is designed with usability in mind. The layout is clean, and the navigation is straightforward, allowing users to find what they need without any hassle. The product pages provide detailed descriptions, multiple images, and size charts, making it easier for customers to make informed purchasing decisions. The checkout process is streamlined, ensuring a seamless and secure transaction for shoppers.

Returns and Exchanges

American Apparel has a hassle-free and customer-friendly returns and exchanges policy. If customers are unsatisfied with their purchase for any reason, they can initiate a return or exchange within a specified timeframe. The brand provides clear instructions and a prepaid return shipping label, making the process convenient and cost-effective.

Promotions and Discounts

American Apparel regularly offers promotions and discounts to provide additional value to customers. These promotions can include seasonal sales, limited-time offers, or discounted bundles. Subscribing to their newsletter or following them on social media allows customers to stay updated on the latest deals and discounts.


American Apparel's reputation precedes it, as the brand has been a well-respected player in the fashion industry for years. Their commitment to ethical manufacturing, fair labor practices, and sustainability has earned them a loyal customer base. With a focus on quality and style, American Apparel continues to maintain a strong reputation in the market.

Payment Options

American Apparel provides various payment options to cater to customer preferences. These options typically include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, customers may be able to use digital payment methods such as PayPal or Apple Pay for added convenience.

Loyalty Programs

While American Apparel does not currently offer a loyalty program, they do reward their customers through regular promotions and discounts. By subscribing to their newsletter and following them on social media, customers can stay informed about exclusive offers and enjoy the benefits of being a loyal American Apparel shopper.

Customer Reviews

Customer reviews play a vital role in the online shopping experience. American Apparel showcases customer reviews on their website, allowing shoppers to read feedback and opinions from previous buyers. These reviews provide insights into the fit, quality, and overall satisfaction with specific products, assisting customers in making informed decisions.

Community Involvement

American Apparel actively participates in community involvement initiatives. The brand supports various charitable organizations and community projects. They are transparent about their initiatives and often share updates through their website and social media platforms, fostering a sense of social responsibility and creating positive impacts beyond the fashion industry.

Shipping and Costs

American Apparel offers domestic and international shipping options to cater to customers worldwide. The shipping costs may vary depending on the destination, weight of the package, and the chosen shipping method. American Apparel strives to ensure prompt delivery of orders, and customers can track their shipments online for convenience.

In conclusion, provides a comprehensive and enjoyable online shopping experience. With a remarkable selection of high-quality clothing, a user-friendly interface, and a commitment to sustainability, American Apparel remains a trusted brand in the fashion industry. Their attention to detail, excellent customer service, and various payment options contribute to a positive shopping experience. While pricing may be slightly higher for some customers, the value for money is evident in the durability, style, and ethical practices of American Apparel. With a strong reputation and a loyal customer base, American Apparel continues to be a go-to destination for fashion-forward individuals seeking quality and sustainable clothing options.