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33% users rated Poor
0% users rated Average
0% users rated Very Good
67% users rated Excellent
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Doreen Bruton
American Button Machines: Exceptional Customer Service and Swift Delivery
I can't say enough about the exceptional customer service at American Button Machines. Every time I call to place an order, they are always courteous on the phone, which makes the whole purchasing process a breeze. Not only that, but they never fail to send my orders very quickly, ensuring that I receive them well in time for our summer camps. We have been relying on American Button Machines for many years now, and they have never let us down. The quality of their products is top-notch, and the kids absolutely love to see us make their buttons. It's always a hit! Thank you, American Button Machines, for being such an awesome company to work with. Your professionalism and dedication have made a real difference for our summer camps, and we look forward to continuing our partnership for many years to come. D
Doreen Bruton
Exceptional Customer Service and Speedy Delivery!
I can't say enough about my experience with americanbuttonmachines.com. Their team is consistently courteous and helpful every time I call in. Not only that, but they always go above and beyond to ensure my orders are sent out quickly. I've been relying on this awesome company for years to supply our summer camps with the materials needed to create fun and interactive buttons for the kids. And let me tell you, the joy on their faces when they see their custom buttons come to life is priceless! Thank you, americanbuttonmachines.com, for your outstanding service and for always putting a smile on the faces of our campers. D
Doreen Bruton
A Gem of Customer Service: Warmth and Efficiency Combined!
americanbuttonmachines.com has truly set the bar high with their exceptional customer service. Whenever I call, I am greeted with genuine courtesy and professionalism that instantly puts me at ease. The team goes above and beyond to assist me with my orders, ensuring that I receive them promptly and in perfect condition. Our summer camps have benefitted tremendously from their products, and the children are always delighted to witness the magic of button-making unfold before their eyes. It's heartwarming to see their joy, thanks to the quality supplies we receive from this incredible company. I have been a loyal customer for many years, and I can confidently say that americanbuttonmachines.com is not just a supplier but a partner in our success. Their dedication to excellence and customer satisfaction is truly commendable, making them a standout in the industry. If you're looking for a company that blends warmth and efficiency seamlessly, look no further. I highly recommend americanbuttonmachines.com for all your button-making needs! K
Karen Hughes
Transforming My Creations with American Button Machines
I can't contain my excitement as I share my experience with americanbuttonmachines.com. When I decided to elevate my craft, I knew I needed top-notch tools, and that's exactly what I found. The 1.5 inch and 3.5 inch machines I ordered exceeded my expectations. Not only were they delivered promptly, but they have also unlocked a world of creative possibilities for me. Thanks to these machines, I'm now able to bring my visions to life and share them with the world. My journey as a creator has been forever transformed, all thanks to American Button Machines. K
Karen Hughes
Unleashing Creativity with American Button Machines
My journey with American Button Machines has been nothing short of amazing. I recently ordered both the 1.5-inch and 3.5-inch machines, and to my delight, they arrived promptly at my doorstep. As an avid crafter, these machines have become my go-to tools for unleashing my creativity. The precision and quality of these machines are unparalleled, allowing me to effortlessly bring my button-making ideas to life. The process is smooth and seamless, making it a joy to create custom buttons for various occasions. American Button Machines has truly exceeded my expectations, and I find myself constantly inspired by the endless possibilities these machines offer. I am now able to personalize gifts, add flair to my outfits, and even start a small button-making business thanks to the versatility of these machines. Thank you, American Button Machines, for not only delivering top-notch products but also for igniting a newfound passion for crafting within me. I wholeheartedly recommend these machines to anyone looking to add a touch of creativity to their lives. K
Karen Hughes
Unleashing Creativity at Its Finest with American Button Machines
Embarking on my DIY journey, I stumbled upon American Button Machines. Their wide array of products beckoned me, and I couldn't resist ordering the 1.5-inch and 3.5-inch machines. Anticipation ran high as I awaited their arrival, and to my delight, they reached me swiftly. From the moment I unpacked them, I knew I had found my creative companions. The precision and quality of the machines exuded craftsmanship and attention to detail. As I started crafting buttons of various sizes, designs, and personal flair, I found myself immersed in a realm of boundless possibilities. With each click of the machine, I witnessed my ideas materialize into tangible, vibrant creations. The joy and satisfaction I experienced with every finished button were unparalleled. The seamless operation of the machines made the entire process effortless and enjoyable. American Button Machines not only delivered on their promise of fast shipping but also exceeded my expectations in product performance. Their machines have become an integral part of my creative process, allowing me to express myself and share my unique vision with the world. I am endlessly grateful for the seamless experience and top-notch quality provided by American Button Machines. They have truly unlocked a whole new realm of creativity for me, and I cannot recommend them enough to fellow crafters and creators seeking to elevate their projects to new heights. J
JA
Unparalleled Quality and Disappointing Customer Service: A Review of American Button Machines
As a devoted reseller of Tecre, I was initially drawn to American Button Machines (ABM) for their top-tier products. However, my experience with their customer service has been a mixed bag. For first-time buyers, the customer service at ABM is exceptional. They are eager, helpful, and accommodating. Unfortunately, as a repeat customer with specific inquiries, I found myself met with aggression and dismissiveness. This stark contrast left me feeling undervalued and disheartened. Moreover, my dismay grew as I realized I was consistently overcharged for shipping on every single order. While I understand the need for businesses to make a profit, the exorbitant shipping overcharges, often double or triple the actual cost, left me feeling deceived and dissatisfied. Coupled with the higher prices compared to purchasing directly from Tecre, this pricing strategy left a bitter taste in my mouth. I must commend the product itself, which is undoubtedly of high quality and deserving of praise. However, the combination of inflated pricing and inconsistent customer service leaves much to be desired. The presence of biases and a lack of transparency in the associated Facebook group further diminished my confidence in ABM. In conclusion, while ABM offers exceptional products, the grievances I have encountered regarding pricing and customer service overshadow the allure of their offerings. For those seeking genuine value and unwavering support, I recommend exploring alternative resellers or purchasing directly from Tecre for a more transparent and rewarding experience. J
JA
Exceptional Tecre Products And Disappointing Customer Service Experience
As a dedicated user of American Button Machines (ABM), I have encountered a mix of exceptional products and disappointing customer service experiences. ABM excels in reselling Tecre products, guaranteeing top-tier quality that satisfies my button-making needs efficiently. However, my interaction with ABM's customer service highlighted a significant disparity based on my customer status. While new customers receive attentive and friendly service, repeat buyers like myself faced aggression when seeking clarifications on products or orders. My disappointment escalated when I noticed consistent overcharges on shipping fees for every order I placed with ABM. The substantial markup on shipping costs, sometimes over triple the actual amount, coupled with higher product prices than directly from Tecre, raised concerns about transparency and fair pricing practices. Despite acknowledging the need for resellers to generate profits, the excessive shipping charges felt unjustified, tarnishing the overall customer experience. These discrepancies, paired with inconsistent customer service, deterred me from continued patronage. Opting to support Tecre directly for cost-effective parts or exploring alternative resellers with transparent pricing and reliable service might be a wiser choice for prospective buyers. While the products from ABM merit praise, the elusive pricing tactics and selective customer service merit reflection, warranting a modest rating of 2 stars. Additionally, the restrictive environment of the ABM-owned Facebook group, focused more on promoting sales rather than providing genuine assistance, further underscores the need for a more supportive and informative community for button-making enthusiasts. For those seeking a more transparent and supportive button-making experience, exploring alternative avenues for sourcing materials and guidance, such as Tecre or other community-driven forums, may offer a more enriching and beneficial journey towards perfecting your craft. J
JA
American Button Machines: A Sincere Review
Let me share my experience as a purchaser at americanbuttonmachines.com, a notable reseller of Tecre products. The quality of their offerings is undeniably top-tier, maintaining Tecre's reputation for excellence. However, my review centers on American Button Machines themselves. Interactions with their customer service team yielded mixed results. For new customers expressing interest, the service was exceptional. Conversely, returning customers seeking detailed product insights encountered unexpected hostility. One notable concern was the consistent overcharging for shipping on every purchase from ABM. As a fellow business owner, I expect transparency in pricing practices. Understandably, markups are standard in reselling, yet excessive shipping fees – often double or triple the actual cost – coupled with higher product prices than those of Tecre, raised significant red flags. While recognizing the need for profit margins, the overt gouging on both product and shipping costs, in addition to erratic customer service, dissuaded me from continued patronage. I believe in fair pricing and honest dealings, values seemingly overlooked in ABM's business approach. Despite my reservations, I acknowledge the quality of the product deserves commendation, hence the 2-star rating. On a cautionary note, the affiliated Facebook group, ostensibly created to aid customers, falls short in providing genuine assistance. Dissent or unbiased advice is swiftly silenced, promoting their interests over transparent support. For those seeking cost-effective solutions and reliable guidance on button-making endeavors, alternative resellers may offer a more conducive environment. Opting for Tecre directly guarantees competitive pricing and genuine assistance, surpassing the limitations inherent in the ABM ecosystem. Embrace communities that prioritize collaboration and knowledge-sharing, steering clear of profit-centric groups that obscure genuine assistance. In closure, my journey with American Button Machines was a lesson in discernment and integrity, urging buyers to prioritize ethical business practices and authentic support in their purchasing decisions.
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Introduction
American Button Machines is an online retailer specializing in button-making machines and supplies. They offer a wide range of high-quality button-making products to both individuals and businesses. With years of experience in the industry, American Button Machines has become a trusted name among button-making enthusiasts.Pros and Cons
- Pros:
- Extensive product selection
- High-quality button-making machines
- Competitive pricing
- Responsive customer service
- Easy website navigation
- Positive customer reviews
- Cons:
- No international shipping options
- Limited loyalty programs