Americanclassicmotors Reviews

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M Maryann
326 days ago

Exceeding Expectations: Compassionate Service and Timely Updates

Allow me to share my exceptional experience with americanclassicmotors.net. The staff went above and beyond to provide support, ensuring that I received the best service possible. Not only did they address my initial concerns promptly, but they also took the extra step to keep me informed about my second shipment, demonstrating their unwavering commitment to customer satisfaction. I am truly grateful for their dedication and personalized attention. Thank you for making my experience memorable and stress-free.
M Maryann
326 days ago

Helpful staff

My review for americanclassicmotors.net Helpful staff, great service. Was informed my second shipment is on its way!
M Maryann
326 days ago

Helpful staff

My review for americanclassicmotors.net Helpful staff, great service. Was informed my second shipment is on its way!
M Marc Butler, Sanford,Florida,USA
2392 days ago

Unbelievably Unethical Business Practices – Beware!

I recently had the most shocking experience with americanclassicmotors.net. I purchased a $35 Kuryakyn Accent Vent for my beloved Harley Davidson, only to discover that it didn't fit. When I requested to return the item, I was asked to provide a picture. To my dismay, the company then made false claims to Ebay, alleging that I had altered the part by using double-sided tape in an attempt to make it work. As a result, they successfully had my case closed and denied me any opportunity for a return or refund. Having been a regular online shopper on platforms like eBay and Amazon for years, I have never encountered such deceitful and unscrupulous conduct. It's disheartening to be taken advantage of in this manner, especially when genuine and honest transactions are the norm. My advice to fellow consumers is to exercise caution and skepticism when dealing with Nick at AMERICAN CLASSIC MOTORS. My experience serves as a sobering reminder to thoroughly research and vet the integrity of businesses before making any purchases. Let's all strive to support and patronize companies with ethical business practices, and not fall victim to the deceptive tactics employed by establishments like americanclassicmotors.net.
M Marc Butler, Sanford,Florida,USA
2392 days ago

Absolute Disappointment Turned Into A Nightmare

I can't express enough how disappointed I am with my experience at americanclassicmotors.net. I recently purchased a $35 Kuryakyn Accent Vent for my beloved Harley Davidson, but my excitement quickly turned into a nightmare. The part didn't fit, so I followed the standard procedure and requested a return. However, instead of receiving assistance, I was met with accusations and dishonesty. First, they requested a picture as proof, which I promptly provided. To my dismay, they then falsely claimed to Ebay that I had altered the part by applying double-sided tape in an attempt to make it work. As a result, my case was unjustly closed, denying me the basic right to a return or refund. Having been a loyal customer with hundreds of successful transactions on platforms like Ebay and Amazon, I understand that returns are sometimes necessary for various reasons. However, my experience with americanclassicmotors.net and the deceitful behavior of individuals like Nick has left me deeply disillusioned. I sincerely advise anyone considering a purchase from americanclassicmotors.net to proceed with caution. My encounter serves as a cautionary tale against trusting their claims and their willingness to uphold the basic principles of honesty and customer service.
M Marc Butler, Sanford,Florida,USA
2392 days ago

WHAT A TOTAL RIP-OFF!!!

My review for americanclassicmotors.net WHAT A TOTAL RIP-OFF!!!. I bought a $35 Kuryakyn Accent Vent for my Harley Davidson... it didn't fit, I asked to send back, they asked for a picture... then they told Ebay I had altered the part because I applied double sided tape in a effort to make it stick... and then got my case closed and therefore denied me any return or refund! I have bought 100's of items on Ebay & Amazon, sometimes you have to return for any reason.. do your self a favor do not believe Nick at AMERICAN CLASSIC MOTORS... he is a liar and will give the run around to avoid any return or refund....

Introduction

American Classic Motors is a renowned online store specializing in classic and vintage motorcycle parts and accessories. With a wide selection of high-quality products and exceptional customer service, it has become a go-to destination for motorcycle enthusiasts across the United States. This editorial review aims to provide a comprehensive overview of the various aspects of American Classic Motors' website and the overall experience it offers to its customers.

Pros and Cons

Pros:
  • Extensive range of classic and vintage motorcycle parts and accessories
  • High-quality products from reputable brands
  • Easy-to-navigate website with intuitive user interface
  • Responsive customer service
  • Fair pricing and value for money
  • Positive customer reviews and reputation
  • Multiple payment options for convenience
  • Promotions and discounts available
  • Efficient shipping process
Cons:
  • Limited selection of modern motorcycle parts
  • Redeeming returns and exchanges can be time-consuming

User Experience

American Classic Motors' website offers a seamless and user-friendly experience. The well-organized categories and search functionality make it easy to find specific parts or browse through their extensive inventory. The website is optimized for mobile devices, providing a convenient shopping experience for users on the go. The overall design is visually appealing, and product pages contain detailed descriptions and clear product images, enabling customers to make informed decisions.

Pricing and Value for Money

American Classic Motors offers competitive pricing for classic and vintage motorcycle parts and accessories. While some items may have higher price tags due to their scarcity or exclusivity, the overall value for money is excellent, considering the quality and authenticity of the products. Additionally, the store regularly introduces promotions and discounts, allowing customers to make even more affordable purchases.

Customer Service

American Classic Motors prides itself on providing exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns. Whether it's guidance in selecting the right parts or assistance with the ordering process, customers can rely on prompt and helpful responses. There are multiple communication channels, including email and phone, ensuring convenience for customers seeking assistance.

Product Quality and Selection

The quality of the products offered by American Classic Motors is top-notch. The store partners with reputable manufacturers and suppliers, guaranteeing that customers receive genuine and reliable parts and accessories. However, it's essential to note that the selection primarily focuses on classic and vintage motorcycle parts. While this is a great advantage for enthusiasts in search of authentic components, those looking for modern or contemporary parts may find the options limited.

Website Usability

American Classic Motors' website is designed with usability in mind. It features a clean and logical layout, allowing users to navigate effortlessly through various categories and subcategories. The search function is robust, enabling customers to quickly locate specific products or refine their searches. The checkout process is streamlined and straightforward, enhancing the overall user experience.

Returns and Exchanges

While American Classic Motors accepts returns and exchanges, it's important to note that the process can be time-consuming. Customers are advised to carefully review product descriptions, fitment details, and compatibility before making a purchase to minimize the need for returns. In instances where returns or exchanges become necessary, the customer service team diligently assists in resolving any issues and ensuring customer satisfaction.

Promotions and Discounts

American Classic Motors frequently offers promotions and discounts to its customers. These can include seasonal sales, clearance events, or limited-time discounts on specific product categories. By subscribing to their newsletter or following their social media channels, customers can stay informed about ongoing promotions and take advantage of discounted prices.

Reputation

American Classic Motors has built a strong reputation within the motorcycle community. With years of experience and consistent positive feedback from customers, it has become a trusted source for classic and vintage motorcycle parts. The store's commitment to providing high-quality products, exceptional customer service, and prompt shipping has solidified its reputation as a reliable and reputable online retailer.

Payment Options

American Classic Motors offers multiple payment options for customers' convenience. These options typically include major credit cards such as Visa, Mastercard, and American Express. Additionally, the store may accept alternative payment methods like PayPal, providing flexibility to customers when completing their purchases securely.

Loyalty Programs

At present, American Classic Motors does not have a dedicated loyalty program. However, they occasionally offer exclusive discounts to repeat customers or provide special offers through their newsletter. Customers are encouraged to subscribe to their newsletter and follow their social media channels to stay updated on any loyalty-related benefits.

Customer Reviews

American Classic Motors has received overwhelmingly positive reviews from its satisfied customers. The store's commitment to delivering high-quality products, excellent customer service, and reliable shipping has garnered praise and trust within the motorcycle community. Customers appreciate the authenticity and accuracy of the products received, as well as the prompt assistance provided by the knowledgeable support team.

Community Involvement

While American Classic Motors primarily focuses on serving its customers by providing outstanding products and services, it is actively involved in the motorcycle community. The store often collaborates with motorcycle events, sponsors enthusiast gatherings, and supports relevant charities. This engagement showcases their dedication and adds to their credibility as a passionate participant in the motorcycle community.

Shipping and Costs

American Classic Motors ensures efficient shipping and delivery of orders. With reliable shipping partners, packages are carefully handled and dispatched promptly. The shipping costs are determined based on the weight and dimensions of the items in the order, as well as the shipping destination. During the checkout process, customers can view the estimated shipping costs specific to their location before finalizing their purchase. In conclusion, American Classic Motors is a reputable online store dedicated to providing classic and vintage motorcycle enthusiasts with a wide range of high-quality parts and accessories. With competitive pricing, exceptional customer service, and reliable shipping, it has earned the trust and satisfaction of its customers. While primarily catering to classic and vintage motorcycle needs, its dedication to authenticity and customer support sets it apart in the industry. Whether you are a seasoned motorcycle enthusiast or a passionate collector, American Classic Motors is a reliable source for your classic motorcycle needs.