Americantourister Reviews

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77 Reviews

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25% users rated Poor
10% users rated Average
32% users rated Very Good
8% users rated Excellent
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Introduction: is the official website of American Tourister, a renowned brand offering travel bags and luggage. With a wide range of products, the website caters to the needs of travelers in search of stylish and durable luggage options. In this review, we will delve into several aspects of the website and evaluate its overall performance and value to customers.

Pros and Cons:

  • Pros:
    1. Wide selection of luggage products to suit different preferences and travel needs.
    2. High-quality materials used in manufacturing, ensuring durability.
    3. Competitive pricing considering the brand's reputation and product features.
    4. Easy-to-use website interface, allowing for seamless navigation and browsing.
    5. Efficient customer service support to resolve queries and concerns.
    6. Offers returns and exchanges, allowing customers to make hassle-free transactions.
    7. Frequent promotions and discounts to provide additional value for money.
    8. Positive reputation in the market, backed by a loyal customer base and numerous positive reviews.
    9. Secure and convenient payment options to ensure a smooth checkout process.
    10. Engages in community involvement, supporting charitable initiatives.
    11. Reliable and prompt shipping services with transparent costs.
  • Cons:
    1. Product range might be limited compared to some competitors.
    2. Website may experience occasional technical glitches leading to inconvenience.

User Experience: provides a user-friendly experience with its intuitive interface. The well-organized categories allow customers to easily browse through different luggage types, such as suitcases, backpacks, and travel accessories. Clear product descriptions, images, and customer reviews help users make informed decisions. The search function enables quick product searches based on specific criteria. Overall, the website ensures a seamless and hassle-free user experience.

Pricing and Value for Money:

American Tourister offers products with competitive pricing considering the brand's reputation and the quality of materials used. The prices are justified by the durability and functionality of the products, making them a good investment for travelers. Additionally, frequent promotions and discounts provide additional value for money, making American Tourister products more accessible to a wider customer base.

Customer Service:

American Tourister prioritizes customer satisfaction by providing efficient and responsive customer service support. They can be contacted through various channels, such as phone, email, or live chat, and their representatives are knowledgeable and helpful in resolving queries and concerns. The website also offers a comprehensive FAQ section, addressing common customer questions and providing self-help options.

Product Quality and Selection:

American Tourister is known for its commitment to high product quality. They use durable materials in the manufacturing process to ensure long-lasting luggage options. The brand offers a wide selection of products ranging from stylish suitcases to functional backpacks and travel accessories. While the product range may be slightly limited compared to some competitors, American Tourister focuses on delivering reliable and well-crafted luggage options.

Website Usability: excels in website usability by providing an easy-to-navigate interface. The website layout is well-structured, allowing customers to quickly locate and explore different product categories. The search function makes finding specific items effortless. The product pages offer comprehensive information, including images, specifications, and customer reviews. The website's fast-loading speed contributes to a smooth browsing experience.

Returns and Exchanges:

American Tourister offers hassle-free returns and exchanges. If customers are unsatisfied with their purchase, they can initiate a return within a specified timeframe and receive a refund or exchange for a different product. The straightforward returns process ensures customer satisfaction and confidence in their purchase decision.

Promotions and Discounts:

By frequently providing promotions and discounts, American Tourister enhances the value for money for customers. The website features ongoing deals and special offers, allowing customers to purchase their preferred luggage at discounted prices. These promotions attract new customers and encourage loyalty among existing ones.


American Tourister has built a positive reputation for itself over the years. As a trusted brand in the travel industry, they consistently deliver high-quality luggage options that meet customer expectations. The brand's reputation is supported by numerous positive customer reviews and a loyal customer base. This positive perception contributes to the overall credibility and trustworthiness of

Payment Options: offers secure and convenient payment options to ensure a smooth checkout process. Customers can choose from various payment methods, including credit cards, debit cards, and online payment platforms, providing flexibility and convenience during transactions.

Loyalty Programs:

Though American Tourister does not have a loyalty program specific to its website, customers can still benefit from promotions, discounts, and exclusive offers, especially through newsletters and social media channels. These opportunities reward loyal customers and help foster long-term relationships.

Customer Reviews:

The website features a section dedicated to customer reviews, allowing visitors to gain insights into the experiences of previous customers. Positive reviews highlight the quality and durability of American Tourister products, while constructive feedback provides valuable input for the brand's continuous improvement. These customer reviews contribute to the overall transparency and trustworthiness of the website.

Community Involvement:

American Tourister actively engages in community involvement by supporting charitable initiatives. They participate in various philanthropic activities, demonstrating their commitment to giving back to society. This community involvement contributes to the brand's positive image and showcases their social responsibility.

Shipping and Costs: ensures reliable and prompt shipping services. Customers can expect their orders to be processed and delivered within a reasonable timeframe. The website provides transparent information regarding shipping costs, enabling customers to make informed decisions before finalizing their purchase.

In conclusion, offers customers a convenient and trustworthy platform to explore and purchase high-quality travel bags and luggage. With its user-friendly interface, competitive pricing, efficient customer service, and dedication to product quality, American Tourister remains a sought-after brand in the travel industry.