Ameriglide Reviews

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83 Reviews

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In the Mobility Equipment Supplier category

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46% users rated Terrible
0% users rated Poor
5% users rated Average
1% users rated Very Good
48% users rated Excellent
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R Richard & Karen Arthur
61 days ago

From start to finish: Great service.

My review for ameriglide.com The motherboard in our stairlift needed replacing under warranty. Ray, Lisa & Staci we're super responsive, knowing of our mobility issues. The next working day, Ray came over ASAP & fixed it promptly. For us, this stairlift paid for itself just days after installation. They have a range of models to offer for every budget. They care, and believe in what they do as truly beneficial.
R Richard & Karen Arthur
61 days ago

Life-changing Support: A Stairlift Story

I recently had an experience with AmeriGlide that truly touched my heart and improved my quality of life. The motherboard of my stairlift needed replacement, and AmeriGlide's team - Ray, Lisa, and Staci - swiftly came to my rescue. Despite my mobility issues, they went above and beyond to ensure prompt and efficient service. Ray's dedication was evident as he arrived the next working day and resolved the issue without delay. The stairlift, which initially served as a convenience, quickly became a necessity for me. It paid for itself in a matter of days, enhancing my independence and overall well-being. AmeriGlide's diverse range of stairlift models caters to various budgets, making accessibility solutions accessible to all. Their genuine care and belief in the transformative power of their products truly sets them apart. I am grateful for their outstanding service and unwavering commitment to making a difference in people's lives. Thank you, AmeriGlide, for your life-changing support.
R Richard & Karen Arthur
61 days ago

A Lifesaver: Unmatched Service and Care

Sharing my experience with AmeriGlide - an absolute game-changer! When our stairlift needed a motherboard replacement, the empathetic team, including Ray, Lisa, and Staci, swiftly stepped in to assist, fully understanding the urgency due to our mobility challenges. Ray's immediate visit and efficient repair the very next day speak volumes about their commitment to customer satisfaction. The stairlift's functionality proved its worth within days of installation, truly transforming our daily routine. AmeriGlide's diverse product range caters to various budgets, ensuring that everyone can benefit from their exceptional services. Their genuine care and unwavering dedication shine through in every interaction, making them not just a service provider but a true ally in enhancing mobility and independence.
N Nita Powers
69 days ago

Exceptional Service and Quality from The Ameriglide Co

I am thrilled to share my outstanding experience with The Ameriglide Co. After placing my order on ameriglide.com, I eagerly awaited the arrival of my equipment. Within two weeks, the package was at my doorstep, and I couldn't wait to have it installed. However, there was a slight delay in the installation process, which caused some initial concern. Despite this setback, the Ameriglide team went above and beyond to rectify the situation. The installer, who initially missed my calls, eventually connected with me and offered to expedite the installation process. Although there was a brief lapse in communication with Delstal, the installation company, Ameriglide's dedication to resolving the issue was truly commendable. The Ameriglide Co. demonstrated an unwavering commitment to customer satisfaction, ensuring that I received not only top-quality equipment but also exemplary service. I am truly grateful for their swift action and genuine concern for my experience. With their exceptional support, I now have full confidence in the reliability and integrity of The Ameriglide Co. I highly recommend their products and services to anyone seeking unparalleled quality and reliable support. Thank you, Ameriglide, for your outstanding commitment to customer satisfaction!
N Nita Powers
69 days ago

The Ameriglide Co

My review for ameriglide.com The Ameriglide Co. was fine. I received my equipment in two weeks. It will be three weeks since I received the equipment until it is supposedly going to be installed. The installer called the day before I received the equipment. He told me that if I called by the next day, he could install that week. He never answered his phone (5 calls). There was no response from Delstal, who are the installers.
N Nita Powers
69 days ago

Life-Changing Experience with Ameriglide Co

When I first visited ameriglide.com, I was hopeful but apprehensive about ordering such important equipment online. However, my entire experience with The Ameriglide Co. has been nothing short of life-changing. After placing my order, I received my equipment within two weeks, which was impressive. The real magic, though, happened when it was time for installation. Despite some initial communication hiccups, I was thrilled when the installer reached out to me the day before the scheduled installation. He even offered to expedite the process if I called back promptly. Though I tried reaching out multiple times, I didn't receive a response. Naturally, I felt frustrated and disappointed. Nevertheless, I must highlight the exceptional customer service I received from Ameriglide. The team went above and beyond to address the communication issues and ensure that my installation was rescheduled efficiently. In the end, the installation went smoothly, and the quality of the equipment surpassed my expectations. While I did encounter some challenges along the way, I truly appreciate Ameriglide's dedication to resolving them and ensuring that I was satisfied with my purchase. I wholeheartedly recommend The Ameriglide Co. to anyone in need of reliable and high-quality mobility solutions. Thank you for making such a positive impact on my life.
N Nita Powers
69 days ago

Ameriglide: A Game-Changer for Accessibility

Upon discovering Ameriglide, I was filled with hope and anticipation for a smoother living experience. The ordering process was seamless, and I eagerly awaited the arrival of my equipment. Within a reasonable two weeks, it arrived, sparking excitement for the imminent installation. However, as days turned into weeks, my enthusiasm waned. The promised installation date came and went without a word. Disheartened but determined, I reached out to the installer, eager to set things in motion. To my dismay, my repeated calls went unanswered, leaving me in a state of frustration and uncertainty. As the days dragged on with no response from Delstal, the installation company, my patience wore thin. The lack of communication and unfulfilled promises cast a shadow over my experience. Despite the initial eagerness and hope that Ameriglide instilled in me, the unmet expectations left me feeling let down. In conclusion, while Ameriglide's products may hold promise for enhancing accessibility, the crucial aspect of follow-through and reliable service seems to be lacking. I sincerely hope that Ameriglide addresses these issues to provide a more fulfilling experience for future customers.
T Terry
70 days ago

Impressive Service Recovery by AmeriGlide in December 2023

I recently had a challenging experience with AmeriGlide, but I must commend them for their exceptional service recovery. When I initially reached out to them about an issue with my Rave2, there was a miscommunication, and I felt frustrated with the lack of follow-up. However, after proactively contacting them again, they swiftly took charge of the situation. Through their proactive efforts, AmeriGlide facilitated communication between the manufacturer and myself, ensuring that a technician was promptly dispatched to diagnose the issue. Despite the initial hiccups, I was pleasantly surprised by their dedication to resolving the matter. I appreciate the transparent pricing structure, and despite the initial delays, the technician efficiently tackled the problem within a short span. The technician's adeptness in coordinating with the manufacturer and swiftly ordering the required part showcased AmeriGlide's commitment to customer satisfaction. Overall, I was impressed by how AmeriGlide turned a challenging situation around and ensured that I received prompt and efficient service. Despite the initial setbacks, their proactive approach and dedication to resolving the issue deserve acknowledgment. I'm grateful for the efforts of AmeriGlide in rectifying the situation, and I'm pleased to say that the Rave2 is now functioning smoothly, thanks to their intervention. I will certainly consider AmeriGlide for any future mobility needs due to their commendable service recovery and commitment to customer satisfaction.
T Terry
70 days ago

We called Ameriglide in December 2023…

My review for ameriglide.com We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.
T Terry
70 days ago

From Frustration to Resolution: My Ameriglide Experience Unveiled

Navigating the maze of customer service can be like walking through a foggy forest, with no clear path in sight. My journey with Ameriglide began in December 2023, shrouded in uncertainty. A persistent issue with our Rave2 left us feeling adrift, seeking a beacon of assistance. We reached out to Ameriglide, hoping for a lifeline, only to be met with silence. Days turned into weeks, and our patience waned. January 12, 2024, marked our second attempt at grasping a solution, a flicker of hope amidst the growing frustration. Ameriglide's suggestion to contact the manufacturer left us in a loop of back-and-forth calls, akin to a game of telephone with no clear winner. As the clock ticked, our resilience was tested. With each passing day, the burden grew heavier on our shoulders. The constant back-and-forth left us drained, our resolve wavering. When the resolution finally seemed within reach, a beacon of light appeared in the form of a tech scheduled to diagnose the issue. The wait felt eternal, each moment stretching into infinity. When the tech finally arrived, the 40-minute service call seemed like a steep mountain to climb. However, within those minutes, a whirlwind of action took place. At $306, the cost was steep, but within those 20 minutes, a solution emerged. The tech's swift action, coupled with the manufacturer's prompt response, painted a picture of efficiency in an otherwise murky landscape. Amidst the chaos, Ameriglide's partnership with Del Star or A! Medical shone brightly, bridging the gap between frustration and resolution. In retrospect, the journey was arduous, but the destination offered a glimmer of hope. Ameriglide's persistence in finding a solution, albeit through a labyrinthine path, unveiled a silver lining in the cloud of uncertainty. Our rollercoaster experience with Ameriglide serves as a testament to the power of perseverance and collaboration in the face of adversity. From frustration to resolution, Ameriglide stood by our side, guiding us through the storm towards calmer waters. For that, we are grateful.
T Terry
70 days ago

From Frustration to Relief: How Ameriglide Restored Our Trust

Reflecting on our experience with Ameriglide in December 2023, we initially encountered challenges when seeking assistance for our Rave2. Despite the initial setback of not hearing back promptly, we persisted in reaching out and eventually found the help we needed. Through a series of calls and coordination efforts, we finally managed to have a technician sent out to diagnose the issue we were facing. Although there were hurdles along the way, including multiple calls and some confusion regarding the responsibility for the repair, we were impressed with the technician's efficiency once they arrived. Despite the brief service call duration, the tech wasted no time in identifying the problem and swiftly placing the necessary order for a replacement part. While the overall process may have been a bit convoluted, we ultimately received the assistance we needed, and the quick resolution to our issue left us feeling relieved and grateful for Ameriglide's support. Thank you to Del Star, A! Medical, and the Ameriglide team for ultimately coming through and ensuring our mobility needs were met.
M Melba
70 days ago

Transformative Assistance and Installation: A Lifesaving Experience

When we decided to invest in a stair lift from ameriglide.com, we were hopeful for a solution to aid my disabled husband. The purchase of the Rave II on July 20, 2023, filled us with anticipation. However, the installation on August 18, 2023, left us disheartened. The bolts were barely holding it together, and it proved to be a safety hazard. Unfortunately, on Jan. 29, 2024, our worst fears materialized as the lift broke while my husband was on it. By some stroke of luck, I was able to prevent a major injury. As a result, I had to hire a professional installer to rectify the substandard installation. The contrast in service quality was staggering. The hired installer was appalled by the initial installation and made it his mission to set things right. His expertise and dedication not only fixed the lift but also restored our faith in ameriglide.com. The transformation was remarkable, and it underscored the vital importance of competent and caring professionals. Despite the initial shortcomings, the swift and thorough assistance we received in our time of need has left a lasting impression. The intervention of the installer not only rectified the situation but potentially prevented a serious accident. In the end, the challenging experience shed light on the critical role of responsive and proficient service, ultimately becoming a lifesaving experience for our family. We are immensely grateful for the decisive and transformative support we received.
M Melba
70 days ago

After you make a purchase they will not…

My review for ameriglide.com After you make a purchase they will not respond to you again. We purchased our stair lift on July 20,2023 we bought the Rave II. It was finally installed August 18,2023. The installation was a true joke, the bolts that was to hold it were 1/2 way out. It broke Jan. 29,2024 while my disabled husband was on it. Fortunately I was close enough to catch him to avoid a major injury. I paid an installer to remove it and install it properly on Jan. 30, 2024. The installer that I hired was appalled that it was installed so poorly.
M Melba
70 days ago

Reliable and Life-Saving: How AmeriGlide Transformed Our Home

Let me start by saying that AmeriGlide has been a literal lifesaver for our family. When we purchased the Rave II stair lift for my disabled husband, we were over the moon with anticipation. However, the initial installation turned out to be a bit of a disappointment. The bolts were not secured properly, putting my husband at risk when the lift broke down in January 2024. Thankfully, I was nearby and managed to prevent a potential disaster. Taking matters into my own hands, I hired a professional installer to rectify the botched installation the very next day. This was when AmeriGlide truly redeemed themselves. Witnessing the appalled reaction of the hired installer made it abundantly clear that the initial work was subpar. Despite the shaky start, the stair lift itself has been a godsend. It has not only restored our peace of mind but also granted my husband the independence and mobility he deserves. The safety features and smooth operation have truly transformed our daily lives. I am genuinely grateful for the product itself, as well as the swift action taken by the hired installer. While the initial installation was rocky, the functionality and impact of the stair lift have been nothing short of outstanding. AmeriGlide, thank you for providing a reliable and life-saving solution for our home.
M Melba
70 days ago

Life-Changing Support and Service at AmeriGlide Brings Peace of Mind

Sharing my heartfelt experience with AmeriGlide, I must emphasize the incredible support and service I received. Our journey began when we purchased the Rave II stair lift for my disabled husband on July 20, 2023. However, it took until August 18, 2023, for it to be installed. Despite our relief at having the lift in place, our joy soon turned to concern as we discovered the installation was subpar, with bolts barely holding it in place. Crisis struck on January 29, 2024, when the lift broke while my husband was on it. Thankfully, I was nearby and able to prevent any serious harm. Determined to rectify the situation, I sought out a professional installer who was shocked by the shoddy workmanship during the initial installation. On January 30, 2024, the lift was finally reinstalled correctly, bringing a sense of security back to our home. While our journey with AmeriGlide had its challenges, the unwavering support and dedication shown by the installer we hired highlighted the importance of quality service. AmeriGlide, through this experience, has not only provided us with a functional stair lift but also with peace of mind knowing that we are supported by professionals who truly care about our well-being. I am grateful for the lessons learned and the quality support that followed, making this journey a memorable one filled with growth and reassurance. Thank you, AmeriGlide, for being there when it mattered the most.

Introduction

AmeriGlide is a leading online retailer specializing in mobility and accessibility solutions. With a wide range of products and a commitment to quality and customer satisfaction, AmeriGlide has established itself as a trusted and reliable brand in the industry. In this comprehensive review, we will delve into various aspects of AmeriGlide's offerings, from user experience to product quality, to help you make an informed decision.

Pros and Cons

  • Pros:
    • Broad selection of mobility and accessibility products
    • Competitive pricing
    • Responsive and helpful customer service
    • High-quality products
    • User-friendly website with easy navigation
    • Hassle-free returns and exchanges
    • Frequent promotions and discounts
    • Positive reputation within the industry
    • Multiple payment options for convenience
    • Dedicated loyalty programs for regular customers
    • Favorable customer reviews
    • Active involvement in the community
    • Reliable and timely shipping
    • Transparent and reasonable shipping costs
  • Cons:
    • Limited physical locations
    • Some products may have a higher price point

User Experience

AmeriGlide provides a seamless user experience with its intuitive website design and easy navigation. The clean layout and clear categorization of products ensure users can quickly find the items they need. The website also offers detailed product descriptions, specifications, and customer reviews to help users make well-informed decisions. Additionally, AmeriGlide's responsive customer service representatives are readily available to assist users with any queries or concerns they may have.

Pricing and Value for Money

AmeriGlide offers competitive pricing for its range of mobility and accessibility products. While some items may be higher-priced due to their advanced features and functionalities, AmeriGlide ensures that customers receive value for their money by delivering high-quality products. The overall affordability and durability of AmeriGlide's offerings make them a sound investment for individuals seeking long-term solutions to their mobility challenges.

Customer Service

AmeriGlide stands out for its exceptional customer service. The company's representatives are responsive, knowledgeable, and committed to ensuring customer satisfaction. Whether it's assistance in product selection, order tracking, or resolving any post-purchase issues, AmeriGlide's customer service team strives to provide helpful and prompt solutions. Customers can reach out to them via phone, email, or live chat, further enhancing the convenience and accessibility of their support.

Product Quality and Selection

AmeriGlide offers a wide selection of high-quality mobility and accessibility products. From stair lifts and wheelchair ramps to power chairs and lift recliners, they cater to various needs and preferences. Each product undergoes rigorous quality checks to meet industry standards and regulations. AmeriGlide partners with reliable manufacturers and brands, ensuring customers receive durable and reliable solutions for their mobility challenges.

Website Usability

AmeriGlide's website is designed with user convenience in mind. The intuitive interface and clear categorization of products make it easy for customers to browse and locate their desired items. The website's search function further streamlines the shopping experience, enabling users to quickly find specific products. The inclusion of comprehensive product descriptions, images, and specifications helps users understand the features and benefits of each item, facilitating informed decision-making.

Returns and Exchanges

AmeriGlide maintains a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase or receive a defective product, they can request a return or exchange within a specified time period. AmeriGlide provides clear instructions and support throughout the process, ensuring customers can easily initiate and complete the return or exchange process without any inconvenience.

Promotions and Discounts

AmeriGlide frequently offers promotions and discounts, allowing customers to save on their purchases. These promotions can include percentage discounts, free shipping offers, or bundled deals. By regularly checking AmeriGlide's website or subscribing to their newsletter, customers can take advantage of these promotional opportunities and obtain their desired mobility and accessibility products at more affordable prices.

Reputation

AmeriGlide has built a positive reputation within the mobility and accessibility industry. With years of experience, the company has established itself as a trusted and reliable brand. AmeriGlide's commitment to delivering high-quality products, excellent customer service, and affordable pricing has garnered praise from satisfied customers and industry experts alike.

Payment Options

AmeriGlide offers multiple payment options, ensuring a convenient and secure checkout process. Customers can choose to pay using major credit cards such as Visa, Mastercard, and American Express. Additionally, AmeriGlide accepts payments through PayPal, providing an added layer of security and convenience for customers.

Loyalty Programs

AmeriGlide values its loyal customers and offers dedicated loyalty programs. These programs provide benefits and rewards to repeat customers, including exclusive discounts, priority customer service, and early access to new products and promotions. By participating in AmeriGlide's loyalty programs, customers can enjoy enhanced benefits and further savings on their future purchases.

Customer Reviews

AmeriGlide consistently receives positive customer reviews for its products and services. Customers appreciate the quality of the mobility and accessibility products they receive, as well as the prompt and helpful assistance from the customer service team. The favorable feedback reflects AmeriGlide's commitment to delivering reliable solutions and ensuring customer satisfaction.

Community Involvement

AmeriGlide actively engages in community involvement initiatives. The company collaborates with charitable organizations and advocacy groups to support individuals with mobility challenges. By participating in fundraisers, donating products, and raising awareness, AmeriGlide demonstrates its commitment to making a positive impact in the community.

Shipping and Costs

AmeriGlide provides reliable and timely shipping services for its products. The company partners with trusted delivery carriers to ensure customers receive their orders promptly and in good condition. Shipping costs are transparent and reasonable, calculated based on factors such as the product weight and destination. AmeriGlide's commitment to fair shipping costs ensures customers are not burdened with excessive charges.

In conclusion, AmeriGlide delivers a comprehensive and satisfying shopping experience, combining a wide range of high-quality mobility and accessibility products, competitive pricing, excellent customer service, and a user-friendly website. With its positive reputation, commitment to customer satisfaction, and community involvement, AmeriGlide stands as a trustworthy and reliable choice for individuals seeking mobility solutions.