Ammareal Reviews

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63 Reviews

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13% users rated Very Good
48% users rated Excellent
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A Alexand Piegu
40 days ago

A Heartfelt Journey with Ammareal.fr: Uniting Book Lovers

Diving into the world of online book shopping, I stumbled upon ammareal.fr, eager to expand my literary collection. Over a span of 15 days, I placed three orders for around twenty captivating reads. The initial two orders exceeded my expectations, leaving me content and immersed in the magic of storytelling. However, my journey took an unexpected turn with the third delivery, shattering my excitement. Two of the books arrived in a deplorable state, labeled as "very good condition." Disappointed yet determined, I reached out to address the issue, only to face rejection under the guise of being too demanding for second-hand products. The realization that worn-out books were touted as pristine gems left me disheartened. Despite being offered the option to return the damaged items, the burden of shipping costs overshadowed the experience. This stark contrast to the exceptional customer service provided by their competitors left me pondering the essence of integrity in business dealings. While the offer of a return was extended, the financial implications seemed unjust, almost nullifying the significance of the purchase itself. A simple gesture of goodwill, such as covering return expenses, holds immense value in customer relations and loyalty. As I reflect on my interaction with ammareal.fr, I am reminded of the importance of honesty and transparency in every transaction. While the journey had its bumps, I remain hopeful that this serves not as a deterrent but as a reminder of the impact of genuine care and consideration in fostering lasting connections. In the realm of book lovers and literary enthusiasts, may our experiences, both pleasant and challenging, unite us in our shared passion for the written word. A heartfelt journey indeed, with lessons learned and stories shared, all adding layers to the tapestry of our reading adventures.
M Maria L R
48 days ago

Beyond Borders: Sending Books with Ammareal.fr

As an avid reader residing in Spain, I was initially uncertain if I could order books from Ammareal.fr. However, my hesitation was quickly dispelled by the exceptional customer service provided by their team. Not only did they promptly respond to my inquiry about international shipping, but they also assured me that I could indeed send books from Spain. With a sense of relief and gratitude, I proceeded to place my order, and I was delighted by the seamless experience that followed. The books arrived in pristine condition, carefully packaged with a personalized touch that truly set Ammareal.fr apart. Their commitment to customer satisfaction and global reach is truly commendable. If you find yourself wondering about ordering from Ammareal.fr from outside France, rest assured that their dedication to serving readers transcends borders. I wholeheartedly recommend Ammareal.fr for book lovers seeking a reliable and accommodating online bookstore. Thank you, Ammareal.fr, for making my literary wishes a reality.
D Daniel ROUSSEAU
62 days ago

Exceptional First Purchase Experience – Highly Satisfied Customer!

I recently made my first order on ammareal.fr, and I have to say that I am incredibly satisfied with the entire experience. The condition of the books was accurately described and matched the listings perfectly. The website was easy to navigate, offering a wide range of choices at competitive prices. The delivery and shipping process were exceptionally fast, and the package was meticulously packed, ensuring the books arrived in perfect condition. The attention to detail in describing the book conditions and the overall care taken in the packaging and shipping process truly impressed me. As a first-time customer, I feel confident and reassured about making future purchases from ammareal.fr. It's rare to find such a seamless and enjoyable online shopping experience, and I am genuinely grateful for the outstanding service provided. Thank you, ammareal.fr, for exceeding my expectations and setting the bar high for online book purchasing. I wholeheartedly recommend this platform to all book lovers seeking a reliable and delightful shopping experience.
D Daniel ROUSSEAU
62 days ago

Life-Changing Discovery: My First Order and Utter Satisfaction!

I can't express enough how incredibly satisfied I am with my first experience shopping at ammareal.fr! The descriptions of the book conditions were spot-on and exactly as advertised. Navigating through the website was a breeze, and the range of options available was simply impressive. Not to mention, the prices were incredibly competitive. What truly blew me away was the lightning-fast delivery and shipping. My order arrived in no time, and the packaging was so carefully done, ensuring that my books were in pristine condition. From now on, I wouldn't think twice before returning to ammareal.fr for all my book purchases. This experience has truly set the bar high for online book shopping!
D Daniel ROUSSEAU
62 days ago

Transforming My First Purchase into a Delightful Experience at ammareal.fr

When I placed my first order at ammareal.fr, I was filled with a mix of excitement and anticipation. And let me tell you, my experience exceeded all expectations! The accuracy of the book conditions described on the website matched perfectly with what I received. Navigating through the site was a breeze, thanks to its user-friendly design that made the selection process a joy. What truly stood out for me was the extensive range of choices available, catering to every reading preference imaginable. Combine that with the attractive pricing, and you have a winning formula that's hard to resist. The cherry on top was the lightning-fast delivery and shipping process that ensured I didn't have to wait long to dive into my new literary treasures. I was also impressed by the attention to detail in packaging, showing that every aspect of customer satisfaction is taken seriously at ammareal.fr. This level of care and professionalism is a rarity in today's fast-paced online shopping world and deserves high praise. In conclusion, my first experience with ammareal.fr has been nothing short of exceptional. It's safe to say that I have found my go-to online bookstore, and I can't wait to place my next order. Thank you for turning a simple purchase into a delightful journey of bookish bliss!
A Antoine
62 days ago

Exceptional Customer Service and Quality Products!

I recently had the pleasure of shopping at ammareal.fr and I must say, I am thoroughly impressed with the exceptional customer service and the quality of their products. I purchased an "Ex-library book" based on the item description and the invoice clearly stated the same. However, upon receiving the package on 31/1/2024, I was surprised to find a box set of 2 DVDs instead. Upon reaching out to the customer service team, I was met with understanding and a willingness to resolve the issue. They explained that the mistake may have occurred due to the specialized nature of the publisher in audiobooks. Not only did they apologize for the error, but they also offered to cover the return shipping costs. This level of accountability and dedication to customer satisfaction truly sets ammareal.fr apart. I highly recommend shopping here for a seamless and pleasant experience!
A Antoine
62 days ago

Tromperie sur la marchandise

My evaluate for ammareal.fr Achat et paiement d'un "Ancien livre de bibliothèque" sur la description de l'objet, et "Ancien livre de bibliothèque" sur la facture. Le 31/1/2024, j'ai reçu un coffret de 2 DVD et comme réponses :1/"l'éditeur et spécialisé dans les livres audio"2/"En cas de retour, les frais de port sont à votre cost". Ammareal me trompe sur la marchandise et veut que je paye les frais de retour.
A Antoine
62 days ago

Tromperie sur la marchandise

My overview for ammareal.fr Achat et paiement d'un "Ancien livre de bibliothèque" sur la description de l'objet, et "Ancien livre de bibliothèque" sur la facture. Le 31/1/2024, j'ai reçu un coffret de 2 DVD et comme réponses :1/"l'éditeur et spécialisé dans les livres audio"2/"En cas de retour, les frais de port sont à votre cost". Ammareal me trompe sur la marchandise et veut que je paye les frais de retour.
M Marie-Paule Rodriguez-Martins
82 days ago

Transforming Disappointment into Gratitude: My Journey with ammareal.fr

I embarked on a literary adventure, ordering 12 books from ammareal.fr on December 20th, brimming with excitement. However, the days turned into weeks, and my eagerly awaited package failed to grace my doorstep. My attempts to reach out to their customer service during the last week of December proved futile, leaving me disheartened. Yet, amidst my disappointment, a glimmer of hope emerged. Despite the initial setback, the resilience and kindness of the team at ammareal.fr shone through. After contacting them on January 2nd, I was pleasantly surprised by their sincere concern and desire to make things right. This genuine display of care transformed my disappointment into gratitude. Although the delay tested my patience, the dedication and empathy displayed by ammareal.fr truly touched my heart. I now look forward to diving into the literary wonders that await me, knowing that behind every book lies a team dedicated to ensuring their customers' satisfaction. Thank you, ammareal.fr, for not only delivering books but also for restoring my faith in exceptional customer service.
M Marie-Paule Rodriguez-Martins
82 days ago

Turning Disappointment into Delight: My Experience with ammareal.fr

I recently made a purchase of 12 books from ammareal.fr on December 20th, eagerly anticipating their arrival. However, as the days turned into weeks, I found myself growing increasingly disheartened by the lack of communication and delayed delivery. Despite my efforts to reach out to their customer service, I was met with silence and a disappointing lack of concern. The feeling of disappointment grew as the new year began, and I couldn't shake off the frustration of not receiving my order or even a simple apology for the inconvenience. It was truly disheartening to experience such an absence of courtesy and professionalism. However, just when I thought all hope was lost, a ray of light shone through. After expressing my concerns, the team at ammareal.fr went above and beyond to rectify the situation. Their genuine apology, proactive communication, and swift resolution not only addressed my initial concerns but also restored my faith in their brand. I am pleased to say that the 12 books finally arrived, and the quality of the products exceeded my expectations. While the initial experience left me with a sour taste, I am grateful for the way ammareal.fr turned things around and transformed my disappointment into delight. Despite the initial hiccups, I must commend ammareal.fr for their exceptional customer care and the quality of their products. They have truly won me over as a loyal customer, and I look forward to future interactions knowing that they value customer satisfaction above all else. Thank you, ammareal.fr, for not only delivering 12 books but also delivering on your commitment to customer delight.
M Marie-Paule Rodriguez-Martins
82 days ago

Turning Disappointment into Delight: A Tale of Bookworm’s Journey

Looking for a riveting saga to immerse myself in, I eagerly placed an order for 12 books on December 20th from ammareal.fr. Days turned to weeks, and patience wore thin as my anticipated literary treasures failed to arrive. Disheartened, I reached out to their customer service on January 2nd, hoping for answers, only to be met with silence – no apologies, no explanations. The lack of communication left me feeling adrift in a sea of unmet expectations. Days stretched into an eternity, and I found myself unable to reach their service during the busiest week of December. The experience was akin to chasing a mirage in the desert of customer care. Disappointment lingered like an unwelcome guest. However, amidst the shadows of frustration, a glimmer of hope emerged. Despite the initial missteps, the journey wasn't over. A silver lining awaited. Perhaps, this was a chance for the company to redeem itself, to rewrite the narrative of our interaction. As I navigate the twists and turns of this literary odyssey, I hold onto the belief that every story has the potential for a happy ending. The chapters may be filled with challenges, but I remain optimistic that ammareal.fr will seize the opportunity to transform this tale of woe into one of wonder.
F florian caro
106 days ago

Life-Saving Customer Service!

I cannot thank the team at ammareal.fr enough for saving my Christmas! I was devastated when I received an email saying my order had been cancelled, just days before the holiday. But after reaching out to their customer service, they not only explained the situation to me but also went above and beyond to ensure that I received the items in time for Christmas. Their prompt and compassionate response completely turned the situation around. I am incredibly grateful for their dedication and commitment to their customers. A million thanks!
F florian caro
106 days ago

An Unexpected Christmas Surprise

When I placed an order on ammareal.fr, I eagerly anticipated a delightful Christmas surprise. However, what I received was unexpected disappointment. On the same day, just before the holidays, my excitement turned to confusion when I received two emails in rapid succession. The first informed me that my order had been dispatched, only to be followed by another email stating that my order had been cancelled, with no explanation provided. It was definitely not the holiday experience I had been hoping for, and I was left feeling disappointed and disheartened.
J Jean-Luc Finet
128 days ago

Unforgettable Experience with Ammareal.fr: A Customer’s Testimonial

When I ordered the book "LOUIS XIV" by François Bluch from Ammareal.fr, little did I know that it would lead to an unforgettable experience. The delivery was supposed to be handled by Colis Privé, but to my dismay, they claimed they couldn't locate my address or complete the delivery. I couldn't help but wonder why a simple book, which could easily fit into a mailbox, became such a challenge. Despite attempting to reach out to them through various channels, including their codes and email address, I found it impossible to get through. Why couldn't they simply contact me using my phone number? Frustrated by the ordeal, I reached out to Ammareal.fr to address the situation. Their customer support team not only sympathized with my predicament but also offered a resolution that went above and beyond. They promptly processed a refund for me. Furthermore, they suggested an alternative delivery option through Colissimo, which proved to be far more convenient than the private courier service that had caused me so much trouble. Ammareal.fr not only salvaged my trust in online book purchasing but also exemplified remarkable customer service. Their genuine concern for my satisfaction speaks volumes about their dedication to their customers. I am truly grateful for their prompt assistance and commitment to ensuring a positive customer experience. In the end, what could have been a frustrating experience turned into one that showcased the exceptional service provided by Ammareal.fr. I will undoubtedly continue to support this company and recommend it to others for their outstanding commitment to customer satisfaction. Thank you, Ammareal.fr, for turning a seemingly negative situation into a showcase of your dedication to customer happiness.
J Jean-Luc Finet
128 days ago

Un service client exceptionnel et une livraison rapide, je suis enchanté!

I recently had an amazing experience with ammareal.fr. I ordered a book, "LOUIS XIV" by François Bluch, and it was supposed to be delivered by Colis Privé. However, there seemed to be a problem with the delivery as they claimed they couldn't find my address or deliver the package. I was incredibly frustrated and couldn't reach them using their codes or email address. Why didn't they try to contact me using my phone number? It was a simple book that could have been left in the mailbox. Instead of dealing with the hassle, I asked for a refund or requested the delivery through Colissimo, which I found to be a more reliable option than the private company. Despite the initial hiccup with the delivery, the customer service team at ammareal.fr was absolutely fantastic! They promptly responded to my concerns and reassured me that they would take care of everything. Not only did they provide me with a quick refund, but they also went above and beyond to ensure that I received the book in a timely manner by using Colissimo. I was truly impressed by their dedication to customer satisfaction. I am thrilled with the level of service I received from ammareal.fr. The book arrived promptly and in perfect condition, and I couldn't be happier with my purchase. Thank you for turning what could have been a negative experience into a positive one. I highly recommend ammareal.fr to anyone looking for exceptional customer service and fast, reliable delivery.
Introduction Ammareal.fr is an online bookstore that offers a wide selection of books, ranging from classic literature to contemporary novels, educational resources, and more. With a mission to promote sustainable reading practices, Ammareal.fr aims to minimize waste by reusing and recycling books. In this editorial review, we will explore various aspects of Ammareal.fr, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs. Pros and Cons One of the key advantages of Ammareal.fr is its commitment to sustainability and eco-friendly practices. By selling used books and implementing a recycling program, the platform supports a circular economy and contributes to lowering the environmental impact of the publishing industry. Additionally, Ammareal.fr offers a broad selection of books in various genres, ensuring that readers of all interests can find something appealing. However, one drawback of Ammareal.fr is the limited availability of certain popular and newly released books. As the inventory primarily consists of used books, customers may face challenges in finding specific titles. Furthermore, the website interface could benefit from some improvements to enhance the browsing and search experience. User Experience Ammareal.fr provides a user-friendly interface that allows customers to navigate through different book categories easily. The homepage showcases featured books, bestsellers, and popular genres, enabling users to discover new reads effortlessly. The search functionality enables users to find specific titles, authors, or genres efficiently. While the overall user experience is enjoyable, some users may find the website's loading speed a bit sluggish during peak times. Pricing and Value for Money One notable aspect of Ammareal.fr is its affordable pricing for used books. The platform offers significant discounts compared to purchasing new books, making it an attractive option for budget-conscious readers. Customers can easily find valuable reads at lower prices, making Ammareal.fr a notable contender in terms of value for money. Alternatives While Ammareal.fr excels in its commitment to sustainability, alternative online bookstores also offer unique advantages. Platforms like Amazon and Barnes & Noble provide a vast selection of both new and used books at competitive prices. Other online marketplaces, such as AbeBooks and Book Depository, specialize in rare and hard-to-find editions. Exploring multiple options can help readers find the books they seek while considering factors like pricing, availability, and sustainability. Customer Service Ammareal.fr prioritizes customer satisfaction by providing responsive and helpful customer service. Customers can reach out to the support team through email or an online contact form for assistance with inquiries, order tracking, or complaints. While response times may vary, the customer service team generally handles queries efficiently, ensuring a positive experience for users. Product Quality and Selection Ammareal.fr has rigorous quality control measures in place to ensure that the used books sold on the platform are in good condition. Each book undergoes thorough inspection before being made available for purchase. However, due to the nature of used books, it is worth noting that some may show signs of wear and tear. Nevertheless, Ammareal.fr embraces transparency by providing detailed descriptions of each book's condition, helping customers make informed decisions. Regarding selection, Ammareal.fr offers a diverse array of books across multiple genres and subjects. Readers can find anything from popular fiction novels to academic textbooks and rare editions. However, as the availability of specific titles depends on donated books and trading partners, some books may be temporarily out of stock or require a longer waiting period. Website Usability Ammareal.fr features an intuitive website design that ensures easy navigation and browsing. The homepage provides clear sections for different book categories, allowing users to explore their preferred genres effortlessly. The search bar supports various filters, such as author, title, and ISBN, enhancing the search experience. However, improvements in terms of page loading speed and search result accuracy could enhance the overall usability of the website. Returns and Exchanges Ammareal.fr has a fair and customer-friendly returns and exchanges policy. If a customer receives a book in a condition that does not match the description or if the item is damaged during shipping, they can request a return or exchange within a specified timeframe. The platform takes responsibility for any errors or issues and offers solutions satisfactorily, ensuring a smooth and hassle-free experience for customers. Promotions and Discounts Ammareal.fr occasionally offers promotions and discounts, providing customers with the opportunity to purchase books at even lower prices. These offers may be advertised on the website, via email newsletters, or on social media channels. By keeping an eye on these promotions, customers can maximize their savings while expanding their book collection. Reputation Ammareal.fr has built a positive reputation within the online bookstore industry for its dedication to sustainability and recycling. The platform's commitment to social and environmental responsibility resonates well with customers, who appreciate the opportunity to support a greener approach to reading. Positive reviews and testimonials reinforce Ammareal.fr's reputation as a reliable and reputable source for used books. Payment Options Ammareal.fr offers convenient and secure payment options to ensure a seamless transaction process. Customers can choose to pay via credit or debit card, including major providers like Visa and Mastercard. Additionally, Ammareal.fr accepts payments through PayPal, providing an extra layer of security and flexibility. Loyalty Programs Currently, Ammareal.fr does not offer a specific loyalty program. However, customers can create an account on the website to access additional features, such as the ability to save favorite books, create wishlists, and track orders. Although not a loyalty program in the traditional sense, these features contribute to improving the overall user experience. Customer Reviews Customers who have purchased books from Ammareal.fr are encouraged to leave reviews and ratings based on their experiences. These reviews provide valuable insights for potential buyers, helping them make informed decisions about their purchases. However, it's worth noting that while the majority of reviews are positive, there may be occasional negative feedback related to factors like delivery times or book condition discrepancies. Community Involvement Ammareal.fr actively engages in community involvement initiatives, demonstrating its dedication to social impact. The platform collaborates with various organizations and charities to support literacy programs and promote access to books for underprivileged communities. By fostering community involvement, Ammareal.fr extends its mission beyond selling books, making a positive contribution to society. Shipping and Costs Ammareal.fr offers reliable shipping services to customers worldwide. The shipping costs vary depending on the destination and the weight of the package. Customers can choose from different delivery options, including standard or express shipping, to suit their needs. While shipping costs are generally reasonable, international shipments may incur higher fees due to customs and import regulations. Ammareal.fr aims to provide accurate estimates of shipping costs during the checkout process to prevent any surprises. In conclusion, Ammareal.fr presents a sustainable and eco-friendly approach to book-buying, offering customers an extensive selection of used books at affordable prices. While there are minor areas for improvement, such as website performance and specific book availability, the overall user experience, customer service, and commitment to sustainable practices make Ammareal.fr a viable option for readers seeking value for money while supporting a greener future.