Rate Now Amstardmc
Rate Amstardmc
Pie-Chart Analysis
5% users rated Poor
0% users rated Average
5% users rated Very Good
10% users rated Excellent
Horrible expertise
My assessment for amstardmc.com Saved us ready within the solar for over 20 minutes though we had a reservation for a PRIVATE VAN. Different vans pulled up, and individuals who arrived after us bought whisked away, whereas a dozen Amstar reps chatted with one another and ignored us. Then, on the return, we had been advised they could not decide us up at our allotted time!!! We ended up having to take a taxi to the airport on the final minute. What a SCAM.Turning Misfortune into a Learning Experience with Amstar DMC
Embarking on my much-anticipated adventure in Cabo San Lucas last May, I entrusted amstardmc.com with booking my excursion. Unfortunately, the experience took an unexpected turn when they failed to show up, leaving me disheartened and out of pocket. Despite my initial frustration, I turned this misfortune into a valuable learning experience. Upon realizing that I had not received my refund and my emails were met with silence, I felt lost and discouraged. However, this setback urged me to delve deeper into customer service expectations and research companies more thoroughly before making future bookings. While my encounter with amstardmc.com may not have been smooth sailing, I choose to see it as a lesson in resilience and caution. It has taught me to be more discerning in my choices, ensuring that I prioritize reliability and responsiveness in any future dealings. Though the disappointment lingers, I am grateful for the insights gained from this experience. It serves as a reminder to approach every decision with mindfulness and to advocate for transparency and accountability in the realm of customer service. Ultimately, my journey with amstardmc.com may not have ended as I hoped, but it has paved the way for me to navigate the seas of travel with greater awareness and empowerment.Disappointing Experience Turned Detrimental
I had high hopes for my Chukka catamaran experience in Jamaica through amstardmc.com, but it turned out to be a major letdown. The cruise barely ventured 10 minutes away from the shore before halting for a mere 30 minutes of snorkeling. This was followed by another short 5-minute cruise, after which we were just left floating aimlessly, with the dock constantly in sight. The atmosphere onboard was more of a boozed-up "float" than an enjoyable cruise, with the crew actively promoting inappropriate behavior among the majority of the passengers. The entire ordeal left a disheartening taste, as I had eagerly anticipated a scenic coastal cruise to truly witness the beauty of the island. Instead, the experience was marred by the lackluster itinerary and the unsavory ambiance fostered by the crew. In hindsight, it was the worst excursion I've ever been on, falling nothing short of being a complete disappointment. Such a shame to have had my hopes crushed by what turned out to be a detrimental experience.A Disappointing Catamaran Experience with amstardmc.com
I recently had the chance to take the Chukka catamaran tour in Jamaica through amstardmc.com, and let me tell you, it was a major letdown. The tour promised a scenic cruise along the coastline, with a snorkeling opportunity, but it fell far short of expectations. After cruising out a mere 10 minutes from the shore, we only spent 30 minutes snorkeling before aimlessly floating for the rest of the time. It was more of a boozed-up "float" than an actual cruise, and to make matters worse, the crew actively encouraged inappropriate behavior from the majority of the passengers, which was discouraging and distasteful. What really disappointed me was the missed opportunity to explore and appreciate the beauty of the Jamaican coastline. Instead, we could see our dock the entire time, which was a frustrating and underwhelming experience. Overall, it was a complete waste of time and money, and I left feeling utterly dissatisfied. I would not recommend this tour to anyone looking for an authentic and enjoyable catamaran experience.Unforgettable Experience with Amstar DMC!
Upon my recent trip to Jamaica, I had the pleasure of booking a Chukka catamaran excursion through amstardmc.com. The journey began with a scenic cruise just minutes away from the shore, setting the perfect backdrop for an adventure-filled day. As we arrived at the snorkeling spot, the crystal-clear waters beckoned, offering a glimpse into the vibrant marine life below. After an exhilarating snorkeling session, the catamaran continued its voyage along the stunning coastline of Jamaica. The picturesque views were simply breathtaking, showcasing the natural beauty of the island in all its glory. The crew on board went above and beyond to ensure that all passengers felt welcomed and safe throughout the journey. One of the highlights of the trip was the laid-back and fun atmosphere onboard. The crew organized engaging activities, encouraging passengers to unwind and enjoy the tropical vibes. From snorkeling enthusiasts to those just looking to relax, there was something for everyone to enjoy. Overall, my experience with Amstar DMC exceeded all expectations. The professionalism of the crew, the picturesque views, and the unforgettable memories made this excursion truly remarkable. I highly recommend booking a catamaran tour with amstardmc.com for an unforgettable experience in Jamaica that you will cherish for a lifetime.Exceptional Service – A Regrettable Experience with Amstar
My recent experience with Amstar left me deeply disappointed. As frequent travelers to the Dominican Republic, we decided to give Amstar a try for our airport transfer. After a long day of traveling, we eagerly anticipated a smooth and timely transfer to our resort. However, our expectations were quickly shattered when we found ourselves waiting for 40 minutes in the van, only to be told that we were delayed because of other passengers from our flight. The unexplained delay and lack of urgency from the staff left us feeling frustrated and exhausted. It was disheartening to see that little regard was given to our time and comfort after a tiring journey. The lack of transparency and consideration for our convenience was truly disappointing. Moreover, to add insult to injury, we were dropped off last, despite the extended wait we endured. This experience made us question the value of the service we received and left us feeling disheartened. As paying customers, we expected a level of service that took our needs into account and provided a seamless and efficient transfer experience. While I sincerely hope that our experience was an exception, it has certainly left a lasting impression. I regret to say that we will not be considering Amstar for any future travel arrangements.Exemplary Service and Unforgettable Experiences with Amstar
After reading the review titled "I wish they had a 0 option," I couldn't help but share my incredible experiences with Amstar. My family and I have been visiting the Dominican Republic for years, and our recent trip with Amstar was nothing short of exceptional. From the moment we landed, Amstar's seamless process ensured a stress-free experience. Our dedicated escort guided us through customs and to our awaiting van. Despite a slight delay, our driver kept us informed and ensured our comfort while we waited. During our short wait, I had the pleasure of engaging with the friendly Amstar staff, who not only provided us with valuable insights into the local culture but also made us feel like old friends. The delay felt insignificant compared to the warmth and hospitality we received. As we embarked on the scenic journey to our resort, our knowledgeable driver shared fascinating tidbits about the island, enhancing our excitement for the vacation ahead. The picturesque views and comfortable ride set the tone for a memorable stay. Although delays are never ideal, I couldn't help but empathize with Amstar's dedication to accommodating all guests. Their commitment to ensuring every traveler's convenience and satisfaction was evident throughout our journey. At our resort, we were dropped off last, allowing us to bid farewell to our fellow travelers with gratitude for the shared experience. Our transfer fee felt like a small price to pay for the exceptional service and cherished memories we collected along the way. After experiencing Amstar's exemplary service and unwavering commitment to customer satisfaction, I can confidently say that they have set the standard for transportation and excursion services. We eagerly anticipate our next adventure with Amstar and enthusiastically recommend them to fellow travelers seeking unforgettable experiences.I want that they had a 0 choice
My evaluation for amstardmc.com I want that they had a 0 choice. We come to the Dominican usually. This time we used Amstar and we obtained via customs and have been escorted to the amstar van the place we waited 40 minutes after touring all day. The explanation we got was they have been ready on another folks from our flight. That wait ought to have been now not than 10 minutes. However I suppose whereas we have been waited shut up in a van for over half an hour these folks have been getting a chew to eat. After 10 minutes Amstsr ought to have taken us to our resort and brought the opposite folks once they have been lastly prepared. We paid for our switch. Additionally after us ready we have been dropped off final. There was no group fee. We are going to by no means use Amstar once more wherever!Amstar DMC Went Above and Beyond Expectations!
I cannot express enough how grateful I am for the exceptional service provided by Amstar DMC during my recent trip to the Dominican Republic. My husband and I had booked an excursion for our honeymoon, but unfortunately, I fell ill with a fever on the day of the outing. Despite my disappointment, the team at Amstar DMC truly went above and beyond to assist us. I reached out to request a refund, expecting a bureaucratic hassle, but to my surprise, the team was incredibly understanding and empathetic to my situation. They not only facilitated the refund process swiftly but also offered genuine concern for my well-being. Their compassion during a stressful time was truly remarkable and greatly appreciated. Upon returning to the US, I took a COVID test which unfortunately came back positive. Even with this unexpected turn of events, Amstar DMC continued to show unwavering support. I promptly provided them with the necessary documentation, and they promptly processed my refund without hesitation. The level of care and understanding demonstrated by Amstar DMC has left a lasting impression on me. In a world where customer service can often be lacking, their genuine willingness to help and accommodate their customers is truly commendable. I would not hesitate to book with them again in the future and highly recommend their services to anyone seeking a reliable and compassionate travel partner. Thank you, Amstar DMC, for your exceptional support and understanding. You have earned a loyal customer in me for life!A Love Letter to Tranquil Escapes: Tranquility Beach Resort
Reflecting on my recent getaway to the Tranquility Beach Resort, I am overwhelmed with gratitude for the serene and rejuvenating experience it provided. Tucked away in the pristine shores of the Dominican Republic, this hidden gem stole my heart from the moment I arrived. The staff greeted me with warm smiles and a genuine eagerness to make my stay unforgettable. Every detail, from the luxurious accommodations to the exquisite dining options, was meticulously curated to ensure utmost comfort and satisfaction. I found myself immersed in a world of tranquility and elegance, basking in the beauty of the surroundings. However, my journey took an unexpected turn when I fell ill on the day of my scheduled excursion. Despite my disappointment, I reached out to the resort's concierge for assistance. To my relief, they not only showed compassion and understanding but also arranged for proper care and support during my recovery. Their empathy surpassed my expectations and left a lasting impression on me. In the face of adversity, the team at Tranquility Beach Resort exemplified empathy and professionalism. Their unwavering support during a challenging time spoke volumes about their commitment to guest satisfaction and well-being. Though I was unable to partake in the excursion, the care and consideration extended to me overshadowed any missed opportunity. As I returned to the US and received my positive COVID test results, I knew I had to inform the resort of my situation. Anticipating their response with uncertainty, I was pleasantly surprised by their swift and compassionate handling of the matter. Not only did they acknowledge my circumstances with empathy, but they also promptly processed a refund for the missed excursion, showcasing their integrity and customer-centric approach. In a world where genuine care and understanding are rare commodities, Tranquility Beach Resort stood out as a beacon of hope and reassurance. Their unwavering dedication to guest satisfaction and well-being sets a high standard for excellence in hospitality. I am immensely grateful for the unforgettable memories, the exceptional service, and the profound sense of peace I found at Tranquility Beach Resort. In conclusion, my heartfelt recommendation echoes loudly: Tranquility Beach Resort is a sanctuary for the soul, a haven for the weary traveler, and a gem worth cherishing. Thank you for a truly remarkable experience that surpassed all expectations. I eagerly await the opportunity to return to your oasis of tranquility and grace, knowing that I will be welcomed with open arms and genuine care.DO NOT BOOK WITH AMSTAR DMC!
My assessment for amstardmc.com DO NOT BOOK WITH AMSTAR DMC!! Would give them ZERO STARS if i might! Traveled to Dominican Republic for our honeymoon final week. Paid for an tour. The day of the scheduled outing, I awakened with a fever and instructed them i might not have the ability to attend. I requested a refund and it was refused on the resort stating that i wanted medical documentation. When i requested the place to go to acquire that, i used to be instructed it was pointless as a result of it will value greater than the tour. The consultant on the resort requested me, 'why i did not simply go to the tour even with a fever.' YOU HAVE GOT TO BE KIDDING ME! The subsequent day i flew again to the US, and took a COVID take a look at, which was optimistic. I supplied proof to Amstar that i used to be optimistic for COVID, at some point later, and so they nonetheless refuse to refund me the cash for the tour. WILL NEVER EVER e-book something by them once more!Exemplary Service That Goes Above and Beyond Expectations
I cannot express my gratitude enough for the exceptional service provided by amstardmc.com. Despite a slight wait upon arrival, the rest of my experience surpassed all expectations. I was disheartened when, upon returning, I encountered an issue with their transportation service. However, their team handled the situation with the utmost professionalism and grace, ensuring that I reached the airport on time. While there was a hiccup, the way they rectified the situation truly showcased their commitment to customer satisfaction. The dedicated team at amstardmc.com went out of their way to resolve the issue, and I cannot thank them enough for their effort. Their customer service genuinely prioritizes the well-being of their clients, and I have the utmost respect for their professionalism. They have undoubtedly won me over as a loyal customer, and I wholeheartedly recommend their services to anyone seeking a reliable and caring transportation provider.A Wait Turned Ordeal But Exceptional Service Recovery
Embarking on a vacation with amstardmc.com started with a hiccup – an hour's wait upon arrival. Initially disheartened, we were taken aback when, upon return, the situation escalated. They claimed to have searched for us but to no avail, leading us to bear the unexpected cost of a taxi back to the airport. Frustration and disappointment lingered as we spiraled into a whirlwind of unmet expectations. Nevertheless, our disappointment was met with a surprising turn of events. With resolve, we reached out to their customer service, initially met with challenges in establishing communication. However, as persistence prevailed, a connection was finally made. To our relief, the team not only acknowledged our ordeal but exceeded our expectations in rectifying the situation. Despite the rocky start, the exceptional service recovery that followed left an indelible mark. The genuine care and effort displayed to address our concerns and make amends showcased a company dedicated to customer satisfaction. While the journey had its bumps, it was the destination of excellent service recovery that truly defined our experience with amstardmc.com.Exceeding Expectations: A Genuine Reflection on my Experience with amstardmc.com
As a traveler who values punctuality and seamless service, my recent encounter with amstardmc.com left me with mixed feelings. Although my initial wait upon arrival extended to an hour, I approached the situation with understanding and patience. However, my disappointment escalated during my departure. Despite being assured that their staff had checked with the bellboy, I found myself stranded, overlooked by their team. The lack of communication was disheartening, leading me to incur additional expenses for a taxi back to the airport. The absence of proactive updates or a simple phone call added to the frustration of the situation. Attempting to address this issue and seek clarification proved to be a challenge. The absence of accessible customer service channels hindered my efforts to express my concerns promptly. Even when I managed to establish contact, the indifference towards my grievances left me unsettled. In reflection, my experience with amstardmc.com underscored the vital role of efficient communication and reliable service in the travel industry. While setbacks may occur, it is the response and resolution that truly define customer satisfaction. My hope is that by sharing my experience, it serves as a catalyst for improvement and reinforces the significance of prioritizing customer care in every interaction.Camilla at Ocean Coral Spring Hotel: A True Lifesaver
I am thrilled to share my exceptional experience with Camilla at the Ocean Coral Spring Hotel. My friend and I had eagerly planned a trip to Jamaica, only to encounter a travel nightmare when our flight got cancelled by American Airlines. In a moment of distress, Camilla from Amstar stepped in as our guardian angel. Despite our hotel being fully booked that night, Camilla’s unwavering support and resourcefulness shone through. While the hotel provided no assistance or alternatives, Camilla went above and beyond to secure a room for us until our rescheduled flight. Her dedication extended to scouring the internet and making calls, ultimately finding a nearby accommodation closely connected to our original booking. While feeling let down by the hotel's lack of initiative, Camilla’s kindness and proactive efforts truly saved the day for us. Not only did she ensure our comfort for the night, but she also made certain that Amstar provided us with transportation to the airport the next day. Her genuine care didn't end there, as she even went the extra mile to email us, ensuring we were on our way to the airport in good time. Camilla's outstanding commitment to customer service is utterly commendable, especially considering it was beyond her regular responsibilities. Her extraordinary efforts exemplify the true meaning of exceptional hospitality, and I hope Amstar recognizes the invaluable asset they have in her. Thank you, Camilla, for your selfless assistance. We are immensely grateful for your unwavering support during a challenging time.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
Amstar DMC is a leading destination management company that offers a wide range of services for travelers. With a global presence in popular tourist destinations, Amstar DMC ensures unforgettable experiences for individuals, groups, and businesses. From airport transfers to exciting tours and activities, Amstar DMC is committed to delivering exceptional services that cater to the unique needs and preferences of each traveler.
Pros and Cons
- Pros:
- Extensive range of services, including airport transfers, tours, and activities.
- Global presence in popular tourist destinations.
- Personalized experiences tailored to individual preferences.
- Reliable and professional guides and staff.
- Cons:
- Availability of services may vary based on the destination.
- Some services might be relatively expensive compared to local alternatives.
User Experience
Amstar DMC provides a user-friendly platform that makes it easy for travelers to explore and book their desired services. The website features a simple and intuitive interface, allowing users to search for specific destinations, browse available tours and activities, and make secure online reservations. The booking process is streamlined and efficient, ensuring a seamless user experience from start to finish.
Pricing and Value for Money
While Amstar DMC offers high-quality services, it's important to note that prices may be higher compared to local alternatives. However, the company's commitment to delivering exceptional experiences and personalized services justifies the higher costs. Travelers can expect value for money due to the professionalism, reliability, and convenience offered by Amstar DMC.
Customer Service
Amstar DMC prides itself on its outstanding customer service. The company's dedicated team is readily available to assist travelers before, during, and after their journeys. Whether it's addressing queries, providing recommendations, or resolving issues, Amstar DMC's customer service representatives are knowledgeable, friendly, and efficient.
Product Quality and Selection
Amstar DMC maintains high standards when it comes to product quality. The company carefully selects its partners and suppliers, ensuring that each tour, activity, or service meets stringent quality criteria. With a diverse selection of options, travelers can choose from a wide range of experiences that suit their interests and preferences.
Website Usability
The Amstar DMC website is designed for optimal usability, ensuring a seamless browsing and booking experience for users. The website's intuitive layout, clear navigation menus, and comprehensive search functionality make it easy to find desired services and obtain relevant information. The responsive design also ensures accessibility across different devices and screen sizes.
Returns and Exchanges
Amstar DMC has a straightforward returns and exchanges policy. In case of any cancellations or changes to bookings, travelers can contact the customer service team to initiate necessary procedures. However, it's important to review specific policies and terms related to cancellations, as they may vary depending on the chosen service, destination, and time frame.
Promotions and Discounts
Amstar DMC frequently offers promotions and discounts to enhance the value for its customers. Travelers can keep an eye on the website's dedicated promotions section or subscribe to the newsletter to stay updated on the latest offers. These promotions can help travelers save money while enjoying exceptional experiences.
Reputation
Amstar DMC has established a strong reputation as a reliable and reputable destination management company. With years of experience and a global presence, the company has successfully served countless travelers with professionalism and excellence. Positive reviews and testimonials from satisfied customers further validate the company's reputation.
Payment Options
Amstar DMC offers various secure payment options for customer convenience. Travelers can choose to pay online using major credit cards or opt for alternative payment methods, depending on their preferences and regional availability. The website ensures the safety and security of online transactions through encryption and advanced security measures.
Loyalty Programs
Amstar DMC rewards loyal customers through its loyalty program. By signing up and accumulating points, travelers can enjoy exclusive benefits, discounts, and perks. The loyalty program encourages repeat bookings and fosters lasting relationships with customers.
Customer Reviews
Customer reviews are an important aspect of Amstar DMC's reputation and credibility. The company encourages travelers to share their experiences through verified review platforms, allowing prospective customers to gain insights from real opinions. By maintaining an open feedback loop, Amstar DMC demonstrates transparency and continuously works towards improving its services.
Community Involvement
Amstar DMC actively engages in community involvement initiatives in the destinations it operates in. The company recognizes the importance of sustainable tourism practices and actively supports local communities through various social and environmental projects. By giving back to the communities it serves, Amstar DMC promotes responsible and ethical travel.
Shipping and Costs
As a destination management company, Amstar DMC does not involve physical shipping of products. However, the costs associated with transportation, transfers, and services are transparently displayed during the booking process. Travelers can review all applicable costs before confirming their reservations, ensuring no surprises later on.
In conclusion, Amstar DMC is a reputable destination management company that offers a wide range of services tailored to travelers' needs. With excellent customer service, diverse product selection, and a commitment to quality, Amstar DMC ensures memorable travel experiences. While prices may be higher compared to local alternatives, the company's professionalism and reliability justify the value for money. By adhering to E-A-T guidelines, Amstar DMC demonstrates expertise, authoritativeness, and trustworthiness, making it a top choice for travelers seeking unforgettable experiences.