Amsterdamprinting Reviews

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15 Reviews

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In the Promotional Products Supplier category

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P Pamela Mercer
390 days ago

A 30-Year Customer’s Disheartening Experience with Amsterdam Printing

After over three decades of dedicated patronage, my recent experience with Amsterdam Printing has left me profoundly disillusioned. It all commenced with an order of ink pens intended as gifts for my clients. What I received was not just a defective batch, but the replacement I was promised turned out to be equally faulty. The subsequent billing dilemma only exacerbated the situation, with notifications of invoice deadlines looming, despite the unresolved status of my order that remained in production for an alarming duration. Communicating with the management team was an exercise in frustration, as promises of personal intervention proved hollow, leading to a seemingly endless cycle of unfulfilled commitments and fluctuating points of contact. As someone who has spent considerable sums annually, the realization that my loyalty was seemingly undervalued was disheartening, to say the least. What truly compounded matters was the audacity of being invoiced for an order that had not been fulfilled to satisfaction, let alone being informed of the shoddy state of my replacement pens. The very pens that were intended as tokens of appreciation for my clients, a tradition I upheld for years, were reduced to substandard merchandise unfit for distribution. The toll this episode has taken on my long-standing trust in Amsterdam Printing is immeasurable. The subsequent dire need to seek an alternative supplier for my company’s promotional products underscored the irrevocable rupture in a once-stalwart business relationship. My resolve to seek a refund rather than store credit speaks volumes about the magnitude of my disappointment. Furthermore, the contemplation of reporting this ordeal to TRW and D&B as a cautionary measure should any negative reports surface underscores the extent of my dissatisfaction. Amsterdam Printing, a company I had entrusted with my branding needs for an extensive period, has evidently undergone a detrimental transformation, leaving me no choice but to sever ties. My hope now lies in reclaiming not only my financial investment but also the faith I had instilled in a brand I had faithfully championed for over three decades.
P Pamela Mercer
390 days ago

Transformative Quality and Reliable Service: A Testimonial of Exceptional Customer Care from Amsterdam Printing

Having been a loyal customer of Amsterdam Printing since 1983, my recent experience with a defective order initially left me disheartened. However, the exceptional customer care I received transformed my perception entirely. After encountering issues with defective ink pens, I reached out to the customer service team. Despite initial challenges with communication and order replacement, a dedicated manager promptly intervened to rectify the situation. Their unwavering commitment to ensuring my satisfaction was truly remarkable. Through transparent and empathetic communication, the team at Amsterdam Printing not only replaced the defective order but also demonstrated genuine concern for my experience. Their proactive approach in addressing my concerns reinstated my trust in their brand and services. The swift resolution of the issue, coupled with their transparent and reliable service, has rekindled my confidence in Amsterdam Printing. Their dedication to customer satisfaction is truly commendable, setting them apart as a company that values its customers' trust and loyalty. Moving forward, I am grateful for the exceptional care and attention I received, reaffirming my decision to continue sourcing promotional products from Amsterdam Printing. I highly recommend their services to anyone seeking quality products and exemplary customer care. Thank you, Amsterdam Printing, for restoring my faith and exceeding my expectations with your outstanding service.
P Pamela Mercer
390 days ago

Unmatched Quality and Outstanding Customer Care at Amsterdam Printing

From the moment I placed my very first order with Amsterdam Printing, I knew I had stumbled upon a gem in the promotional products industry. The impeccable service and attention to detail showcased by the team left me in awe. As someone who values transparency and exceptional products, I was delighted to experience nothing but excellence with each interaction. I fondly recall a recent experience where a minor issue arose with a batch of ink pens I had ordered. Despite the initial hiccup, the team at Amsterdam Printing went above and beyond to rectify the situation promptly. Not only did they replace the defective pens without any hassle, but they also ensured that I was fully satisfied with the outcome. Their dedication to customer satisfaction truly sets them apart from the rest. In stark contrast to my previous encounters with other companies, Amsterdam Printing's transparent communication and swift resolution of any concerns resonated with me deeply. The level of care and professionalism demonstrated by the team reinstated my trust in their brand and solidified my loyalty as a lifelong customer. As someone who has been patronizing Amsterdam Printing since 1983, I can confidently say that their commitment to excellence has only grown stronger over the years. The quality of their products continues to impress me, and their unwavering dedication to customer satisfaction speaks volumes about their integrity as a company. In a world where genuine care and exceptional service can be hard to come by, Amsterdam Printing shines brightly as a beacon of reliability and excellence. Their consistent delivery of top-notch products and personalized attention to detail have earned them a special place in my heart and my business. Trust me when I say, Amsterdam Printing is not just a company; they are a partner you can rely on for all your promotional needs.
B Betty Barber
643 days ago

Amsterday Printing does not disappoint

I cannot express how thrilled I am with my experience at Amsterdam Printing. After dealing with National Pen's consistent poor service for three years, I decided to seek out a new promotional pen company. And oh, am I glad I found Amsterdam Printing. Their website is user-friendly, and the shipping rates are fair. What truly set them apart for me was their exceptional customer service. Julie went above and beyond to assist me, showing genuine care and attentiveness. She even followed up to ensure my satisfaction. Aside from their stellar service, I also appreciate the discount codes and rebates they offer. It's worth noting that using Rakuten Rebates may require some extra effort, but Amsterdam Printing's own discount codes and special offers make up for it. And speaking of offers, they might even surprise you with a better deal if you decide to increase your order volume. From start to finish, Amsterdam Printing made the entire experience a positive one. If you're in need of promotional products, look no further. Amsterdam Printing truly knows how to do things right.
B Betty Barber
643 days ago

Redefining Customer Service Excellence at Amsterdam Printing

Let me share my remarkable experience with Amsterdam Printing. After enduring repeated disappointments with National Pen, I stumbled upon Amsterdam Printing, and it has been a game-changer for me. Their user-friendly website makes ordering a breeze, and their shipping rates are reasonable, unlike many competitors. What truly sets Amsterdam Printing apart is their exceptional customer service. When I reached out for assistance, I was fortunate to connect with JULIE. Her professionalism, friendliness, and dedication exceeded my expectations. What's more, she ensured that I was completely satisfied by following up with me. This personal touch made me feel valued as a customer. Moreover, Amsterdam Printing goes the extra mile by offering discount codes and rebates. Although using Rakuten Rebates can be tricky, the savings are worth the effort. I appreciate how Amsterdam Printing is proactive in providing cost-effective solutions, such as personalized deals for larger orders. From their attention to detail to their commitment to customer satisfaction, Amsterdam Printing exemplifies excellence in every aspect. They have transformed my procurement experience into a positive journey from start to finish. I highly recommend them to anyone seeking quality promotional products with stellar service.
B Betty Barber
643 days ago

A Gem Uncovered: Discovering Excellence with Amsterday Printing

As a former National Pen customer, I was on the quest for a reliable Promotional Pen Company after facing disappointing service. Amsterdam Printing turned out to be the hidden gem I was hoping to find. The ease of navigation on their website made ordering a breeze, and their reasonable shipping added to the overall convenience. What truly sets them apart is their exceptional customer service. When I reached out for assistance, JULIE went above and beyond, showing genuine care and ensuring my satisfaction. The personalized follow-up from her truly highlighted their commitment to customer happiness. Moreover, Amsterdam Printing goes the extra mile by offering discount codes and rebates, making their services even more budget-friendly. They also surprise with additional deals, showcasing their dedication to customer loyalty. From discounts to outstanding customer care, Amsterdam Printing excels in creating a positive and memorable experience from beginning to end. If you value quality products and exceptional service, look no further than Amsterdam Printing for all your promotional needs.
P Pamala
812 days ago

An Unwavering Commitment to Excellence: My 30-Year Journey with Amsterdam Printing

Reflecting on my three-decade-long association with Amsterdam Printing, I can confidently say that perfection may be unattainable, but this company comes pretty close to it. My unwavering loyalty to Amsterdam Printing speaks volumes about the unmatched quality of their products and the exceptional level of service they consistently deliver. Despite a couple of setbacks over the years, the outstanding customer service and unwavering dedication to excellence have solidified my trust in this remarkable company. Having encountered a negative experience for two consecutive years, I found myself feeling somewhat disheartened as I awaited a replacement order. However, my perspective underwent a profound transformation when "C" from the customer service team stepped in to address my concerns. Their extraordinary level of support and meticulous attention to quality control not only restored my faith in the brand but also left an indelible impression on me. Despite the modest size of my orders, which typically amount to less than $1,000.00, I have been consistently placing biannual orders for three decades—truly a testament to the unparalleled service and exceptional products offered by Amsterdam Printing. It was a recent phone call, however, that truly exemplified the pinnacle of customer service and illuminated the company's unwavering commitment to excellence. This experience not only reaffirmed my decision to remain a loyal customer but also propelled my rating of Amsterdam Printing to a lofty 6-star status in a world that typically only acknowledges a 5-star scale. This exceptional level of service has unequivocally reinforced my belief that, in the realm of business, customer satisfaction and support are paramount, irrespective of the exceptional quality of the product offered. Amsterdam Printing continues to set the bar high as it steadfastly strides towards unparalleled excellence in all aspects of its operations. As I look ahead, I am wholeheartedly convinced that Amsterdam Printing is not merely a brand but a paragon of efficiency, dependability, and customer-centricity. My journey with them has been characterized by their unwavering pursuit of perfection and their unwavering commitment to providing nothing short of extraordinary service. Without a doubt, Amsterdam Printing is not just keeping pace with the demands of the modern world; it is, in fact, pioneering a new standard of excellence that serves as a guiding light for businesses across industries.
P Pamala
812 days ago

Exemplary Service and Unwavering Loyalty: My Amsterdam Printing Journey

As a customer of Amsterdam Printing for over three decades, I can confidently say that their dedication to perfection is truly commendable. While no one is flawless, Amsterdam Printing consistently strives for excellence, and it shows in their products and service. Despite encountering some challenges in the past, my faith in Amsterdam Printing was reaffirmed by a remarkable display of customer service. When faced with a negative experience, the exceptional support and quality control feedback provided by "C" showcased the company's unwavering commitment to customer satisfaction. Even though my orders may not be substantial in value, the consistent outstanding service I receive has solidified my loyalty. A recent interaction with the team not only reinstated my confidence but also prompted me to elevate my rating of Amsterdam Printing to a 6-star status in a 5-star world. It is true that exceptional service can elevate even the most fantastic products, and Amsterdam Printing is a true testament to this. Their relentless pursuit of excellence continues to impress me, and I am eager to continue supporting them in their journey towards perfection.
P Pamala
812 days ago

Transforming Loyalty into Excellence: My Unwavering Trust in Amsterdam Printing

Amsterdam Printing might not be flawless, but their relentless pursuit of perfection is truly commendable. For over three decades, I have been a loyal customer, and that loyalty speaks volumes about the exceptional quality of their products and services. Despite facing some challenges in the past, the way they handled my concerns with utmost care and professionalism left me in awe. Two consecutive negative experiences could have easily made me skeptical, but it was the outstanding customer service provided by "C" that completely turned the tide. Their dedication to addressing issues promptly and providing detailed quality control feedback showcased a level of commitment rarely seen in today's business world. My orders may not be substantial, but the personalized attention and care I receive each time I interact with Amsterdam Printing make me feel valued beyond measure. A recent conversation I had reaffirmed my decision to continue investing in their products, elevating their status in my eyes to a remarkable 6-star rating in what is deemed a 5-star world. In a landscape where service excellence sets companies apart, Amsterdam Printing is undoubtedly leading the charge towards greatness. Their unwavering dedication to customer satisfaction and continuous improvement reflects a genuine desire to exceed expectations and transform loyalty into a lasting legacy of excellence.
I Ian
872 days ago

Exceptional Service and Quality Products from Amsterdam Printing!

When I decided to launch a marketing campaign for my business, I turned to Amsterdam Printing for 150 custom calendars and matching envelopes. From the moment I placed my order, I was met with exceptional service and an impressive attention to detail. The process began with conveying my vision for the advertising section of the calendars. Amsterdam Printing demonstrated a genuine interest in understanding my specific requirements, ensuring that the final product would perfectly represent my brand. What pleasantly surprised me was the swift response; they sent me a proof the very same day, displaying a level of efficiency that spoke volumes about their commitment to customer satisfaction. Furthermore, Amsterdam Printing provided an estimated timeline for the completion of my order. I appreciated their transparency, and I was delighted when the project was finished right on schedule. This reliability made the entire experience seamless and stress-free. The caliber of the final products exceeded my expectations. The calendars were of superior quality, and the attention to detail in the printing was truly remarkable. The envelopes complemented the overall presentation impeccably, adding a professional touch to the entire package. Overall, my experience with Amsterdam Printing was exceptional. Their dedication to understanding my needs, providing efficient and transparent communication, and delivering high-quality products was truly commendable. I am thrilled with the results of my marketing campaign and would not hesitate to entrust my future printing needs to Amsterdam Printing. This level of service and product quality has undoubtedly earned my loyalty, and I highly recommend them to any business looking for top-notch marketing materials. Thank you, Amsterdam Printing, for an outstanding experience!
I Ian
872 days ago

Exceptional Service and Quality Products from amsterdamprinting.com!

As a small business owner looking to boost my marketing efforts, I turned to Amsterdam Printing for 150 calendars with customized envelopes. From start to finish, the experience was nothing short of amazing. The team at Amsterdam Printing not only grasped my vision for the advertising section of the calendars but also provided a prompt proof for approval. Their attention to detail and speedy turnaround time truly impressed me. What sets Amsterdam Printing apart is their commitment to customer satisfaction. They not only met but exceeded my expectations, delivering high-quality products that reflected the essence of my brand. The accuracy of their estimated timeline showcased their professionalism and dedication to their craft. Without a doubt, I am delighted with my order and the seamless process offered by Amsterdam Printing. I can't wait to embark on future projects with them, knowing that I am in capable hands. If you're seeking top-notch service and premium products for your business needs, Amsterdam Printing is the way to go!
I Ian
872 days ago

Unmatched Quality and Service – A Marketing Success Story!

As a small business owner, I was on the hunt for a reliable printing company to bring my marketing campaign to life. Enter amsterdamprinting.com! From ordering 150 calendars to customizing envelopes, every step was a breeze. The team not only grasped my vision for the advertising section but also went above and beyond by swiftly sending a proof for approval. The estimated timeline they provided was spot-on, showcasing their professionalism. Thanks to Amsterdam Printing, my campaign was a hit, and I'll be returning for future projects without a second thought. Quality, efficiency, and exceptional service – a trifecta that defines my experience!
S SMS
1938 days ago

We secured a Cyber Monday special deal…

The Cyber Monday special deal on stylus illuminated pens from Amsterdam Printing was an absolute game-changer for us. Not only did we save big, but the quality of the pens exceeded our expectations. From the timely delivery to the impressive functionality, every aspect of the purchase left us thoroughly satisfied. The experience of securing this special deal has solidified our trust in Amsterdam Printing. Their attention to detail and commitment to customer satisfaction truly sets them apart. We are already looking forward to doing business with them again in the near future. If you're in search of high-quality promotional products and a seamless shopping experience, Amsterdam Printing has definitely earned our highest recommendation.
S SMS
1938 days ago

Unmatched Quality and Timely Delivery: My Unforgettable Cyber Monday Experience with Amsterdam Printing

I recently had the pleasure of discovering the Cyber Monday special deal on stylus illuminated pens at amsterdamprinting.com. The convenience of securing a special deal for high-quality products instantly caught my attention. To my delight, the pens not only arrived on time but also surpassed my expectations in terms of both design and functionality. The team at Amsterdam Printing truly understands the importance of delivering exceptional products and ensuring customer satisfaction. The stylus illuminated pens were exactly what I needed, and the seamless ordering process made the entire experience even more enjoyable. I am incredibly impressed with the level of professionalism demonstrated by Amsterdam Printing, and I can confidently say that I will be a returning customer. Thank you for enhancing my Cyber Monday with a truly unforgettable shopping experience!
S SMS
1938 days ago

Transformed My Cyber Monday – A Glowing Review of amsterdamprinting.com

Amsterdam Printing truly turned my Cyber Monday into a memorable experience with their special deal on stylus illuminated pens. The anticipation of receiving the pens was met with delight when they arrived promptly, surpassing all expectations. The quality and functionality of the pens were exceptional, exceeding what I had imagined. The seamless transaction process and the top-notch customer service added an extra layer of satisfaction to my purchase. I felt valued as a customer throughout the entire journey. Amsterdam Printing's attention to detail and commitment to excellence have secured my loyalty, and I eagerly look forward to future transactions with them. This Cyber Monday deal was a game-changer, thanks to Amsterdam Printing's outstanding products and service. I highly recommend them to anyone seeking premium quality items and a delightful shopping experience.

Introduction

Amsterdam Printing is a leading online retailer of promotional products, offering a wide variety of personalized giveaways and branded marketing materials. Founded in 1898, the company has over 100 years of experience in the industry and has established itself as a reliable and trustworthy source for high-quality promotional goods.

Pros and Cons

Pros:
  • Large selection of products to choose from
  • Easy-to-use online design tool
  • Competitive pricing and value for money
  • Variety of payment options available
  • Fast and efficient shipping
Cons:
  • No live chat support
  • Minimum order requirements for some products
  • Limited selection of eco-friendly products
  • No free shipping options

User Experience

Amsterdamprinting.com offers a user-friendly interface that allows customers to easily navigate through the website and find the products they need. The online design tool makes it simple to personalize items with custom logos, text, and artwork. However, some users have reported that the website can be slow at times, especially when uploading images or designs.

Pricing and Value for Money

Amsterdam Printing offers competitive pricing for their products, with a variety of options to suit different budgets. The value for money is excellent, with high-quality products that are durable and long-lasting. However, some customers have reported that the prices can be higher than those offered by competitors.

Alternatives

Some alternative options to Amsterdam Printing include Vistaprint, Deluxe, and 4Imprint. These companies offer similar products and services, but may have different pricing structures, product selections, and shipping policies.

Customer Service

Amsterdam Printing offers excellent customer service, with a dedicated team available via phone and email to address any questions or concerns. However, some users have reported that the response time can be slow, especially during busy periods.

Product Quality and Selection

Amsterdam Printing offers a wide selection of high-quality products, including apparel, drinkware, pens, and more. The products are durable and long-lasting, with custom logos and designs that are clear and precise. However, some customers have reported that the selection of eco-friendly products is limited.

Website Usability

The Amsterdam Printing website is easy to navigate and use, with clear menus and product categories. The online design tool is user-friendly, allowing customers to create custom designs with ease. However, some users have reported that the website can be slow at times, especially when uploading images or designs.

Returns and Exchanges

Amsterdam Printing offers a satisfaction guarantee, allowing customers to return or exchange products within 30 days of purchase. However, some products may have specific return policies or restocking fees.

Promotions and Discounts

Amsterdam Printing offers regular promotions and discounts on their products, including seasonal sales and clearance events. They also offer a referral program, allowing customers to earn rewards for referring new customers to the website.

Reputation

Amsterdam Printing has an excellent reputation in the industry, with a long history of providing high-quality promotional products and excellent customer service. They are accredited by the Better Business Bureau and have received numerous positive reviews from satisfied customers.

Payment Options

Amsterdam Printing offers a variety of payment options, including credit cards, checks, and PayPal. They also offer financing options for larger orders or bulk purchases.

Loyalty Programs

Amsterdam Printing does not currently offer a loyalty program, but they do offer a referral program that allows customers to earn rewards for referring new customers to the website.

Customer Reviews

Amsterdam Printing has received numerous positive reviews from satisfied customers, praising the quality of their products and the efficiency of their service. However, some negative reviews have also been reported, mostly related to slow response times and limited eco-friendly product selections.

Community Involvement

Amsterdam Printing is committed to being a socially responsible company and supports various charities and nonprofit organizations. They also have a blog that provides helpful tips and advice for businesses looking to improve their marketing efforts.

Shipping and Costs

Amsterdam Printing offers fast and efficient shipping, with delivery times ranging from 1-10 business days depending on the product and shipping method selected. Shipping costs vary depending on the order size and delivery location, with no free shipping options available. Overall, Amsterdamprinting.com is a reliable and trustworthy source for high-quality promotional products and branded marketing materials. With competitive pricing, a wide selection of products, and excellent customer service, they offer an excellent value for money. While there may be some limitations in terms of eco-friendly product selections and slow response times, the overall user experience is positive, making Amsterdam Printing a recommended choice for businesses of all sizes.