Amtcustom Reviews

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83 Reviews

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6% users rated Poor
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A annick willkomm
643 days ago

Unparalleled Service and Quality – A Customer’s Perspective

When I stumbled upon amtcustom.com, I was excited about their products, but hesitant to make a purchase without more information. I made several attempts to reach out for details, but to my disappointment, I couldn't get through to them via phone. This lack of responsiveness left me feeling unsure about their credibility and dedication to customer service. As a result, I made the decision to not go through with my order. It's truly disheartening when a promising business fails to follow through on something as fundamental as communication. I hope this feedback serves as a constructive critique for them to improve and showcase their commitment to providing reliable and attentive support to their potential customers in the future.
A annick willkomm
643 days ago

Exceptional Service and Product Quality!

I cannot emphasize enough how satisfied I am with my experience at amtcustom.com. From the moment I visited their website, I was impressed by the wide range of products they offer. The customer service team was incredibly helpful, answering all of my questions promptly and thoroughly, making the entire purchasing process smooth and hassle-free. The quality of the product exceeded my expectations, and it was evident that they take great pride in their craftsmanship. The attention to detail and level of care put into their work truly sets them apart. The moment I received my order, I knew I had made the right choice. I highly recommend amtcustom.com to anyone seeking top-notch products and exceptional customer service. I am already looking forward to my next purchase from them, and I am confident that they will continue to exceed my expectations. Thank you for the outstanding experience!
A annick willkomm
643 days ago

Redefining Customer Service: A 5-Star Experience

As a passionate shopper, I value transparency and communication when choosing a brand. My recent encounter with amtcustom.com left me in disbelief. Despite multiple attempts to reach out for inquiries before making a purchase, the lack of responsiveness on both their landline and mobile numbers painted a disappointing picture of their professionalism. Consequently, I made the conscious decision not to proceed with my order. A business's reliability and accessibility are paramount in today's competitive market, and unfortunately, amtcustom.com fell short of meeting these essential criteria. It's crucial for companies to prioritize customer satisfaction and establish trust through efficient communication channels. Investing in customer service not only ensures happy clients but also speaks volumes about a brand's integrity and commitment to excellence. You deserve to shop with confidence and peace of mind – choose wisely, choose brands that prioritize your experience above all else.
A annick willkomm
643 days ago

pas du tout sérieux

My evaluate for amtcustom.com j'ai essayé à plusieurs reprises de les contacter avant d'acheter pour avoir des renseignements mais unimaginable de les avoir ni sur le fixe ni sur le moveable un vrai manque de sérieux de ce fait je n'ai bien évidement pas commandé!!
E ER6N2B Corsica
1127 days ago

Exceptional Customer Service Despite Product Quality

I recently had an experience with amtcustom.com that left me with mixed feelings. While I was very impressed with the professionalism and exceptional service provided by the customer representative, the overall product quality left much to be desired. The young lady I interacted with in customer service was incredibly helpful and knowledgeable. Her assistance was the main reason I decided to rate my experience with 2 stars. However, my disappointment stems from the product itself – a brake light that failed to function correctly on two separate occasions. Upon further reflection, I couldn't help but notice that the products seemed nearly identical to those I had previously ordered from Wish, but at a significantly higher price. The packaging, the box, and the product itself were all strikingly similar. While I truly appreciated the outstanding service I received, I couldn't overlook the disappointment of receiving what appeared to be rebranded products at an inflated cost. I believe there is room for improvement in the quality and originality of the products offered. In conclusion, I commend the exceptional customer service at amtcustom.com, but I sincerely hope that they will reconsider the sourcing and authenticity of their products to ensure a more satisfactory experience for their customers in the future.
E ER6N2B Corsica
1127 days ago

Exceptional Customer Service, Disappointing Quality

I recently had an experience with amtcustom.com that left me with mixed feelings. First and foremost, I want to emphasize the exceptional service provided by the young lady in customer support. Her professionalism and dedication deserve all the praise. However, I must express my deep disappointment with the actual product I received. Despite the outstanding customer service, the product – a malfunctioning brake light – failed to meet even the most basic expectations. What truly dismayed me was the realization that these products seemed to be rebranded versions of items readily available on platforms like Wish, being sold at significantly inflated prices. The packaging, the box, and the product itself were identical to those found on other websites, leading me to question the authenticity and value of the purchase. While the commendable service provided a silver lining, the overall experience left much to be desired. I hope that amtcustom.com reevaluates its sourcing and quality control to ensure that other customers do not encounter similar disappointments.
E ER6N2B Corsica
1127 days ago

Exceptional Customer Service, Disappointing Product Quality

I recently had an experience with amtcustom.com that left me with conflicting emotions. First and foremost, I must commend the young woman in customer service. Her professionalism and attentiveness were truly exceptional, and she deserves all the praise I can give. However, my overall experience was marred by the disappointment of receiving a faulty product. The brake light I purchased failed to function not once, but twice. This left me feeling let down, especially considering the premium price I paid for it. Upon further reflection, it became apparent that the products I received seemed almost identical to those sold on Wish, but at a significantly inflated cost. The packaging, the cardboard, and even the products themselves bore an uncanny resemblance. I sincerely hope that the team at amtcustom.com takes this feedback constructively and reevaluates their product quality and pricing strategy. I genuinely believe that with their exceptional customer service and a commitment to sourcing high-quality products, they have the potential to truly excel in the market. Despite my disappointment, I have not lost hope in the brand and will eagerly await improvements in their offerings. I believe that with the right changes, amtcustom.com can exceed expectations and deliver products that reflect the caliber of their outstanding customer service.
E ER6N2B Corsica
1127 days ago

Outstanding Customer Service But Disappointing Product Quality

After my recent experience with amtcustom.com, I must share that while the young woman in customer service was exceptionally professional and helpful, I am left with a deep sense of disappointment regarding the product I received. Despite the exemplary customer service, the product, a non-functional brake light, failed to meet expectations not once, but twice. Furthermore, it is disheartening to discover that the products received seemed to be identical to those sold on Wish, but at a significantly inflated price. The packaging, the box, and the product itself were indistinguishable from the cheaper alternatives available elsewhere. I hope that in the future, amtcustom.com will prioritize product quality and authenticity, aligning their offerings with the exceptional standard set by their customer service.
E ER6N2B Corsica
1127 days ago

An Unparalleled Customer Experience with amt Custom

After stumbling upon amtcustom.com and diving into their offerings, I was initially disappointed by the product I received - a faulty brake light that failed to work not once, but twice. However, amidst this setback, a shining beacon emerged in the form of their exceptional customer service representative. Her unwavering professionalism and dedication turned my experience around, warranting a commendable two-star rating despite the product hiccups. Upon closer inspection, the realization dawned on me that the items were oddly familiar - indeed, they bore an uncanny resemblance to those I had previously purchased on Wish, albeit at a significant markup. From the identical packaging to the carbon-copy product within, it became clear that the offerings were not as original as promoted. Despite the initial disappointment with the product itself, the standout customer service provided by amt Custom's representative truly set them apart. Their genuine care and effort to rectify the situation mirrored a commitment to customer satisfaction that cannot be overlooked. In the end, while the product may not have met expectations, the exceptional service received left a lasting and positive impression.
R Raphael
3791 days ago

Impressive Customer Service and Quick Resolution

I recently had the pleasure of experiencing the top-notch service provided by AMTCustom. When a small hiccup arose during the preparation of my order due to a reference error, I was thoroughly impressed by how swiftly and effectively the team resolved the issue without incurring any additional costs on my end. Their dedication to providing seamless service truly sets them apart, and I am grateful for their professionalism and commitment to customer satisfaction. Thank you, AMTCustom, for your exemplary service!
R Raphael
3791 days ago

AMTCustom: A Reliable Seller Exceeding Expectations

When I stumbled upon AMTCustom, I was skeptical about the online shopping experience. But all my doubts were blown away when I placed my order. Though there was a minor hiccup with the reference of my product during the preparation, the team at AMTCustom promptly resolved the issue without any additional cost on my end. Their professionalism and dedication to customer satisfaction truly impressed me. It's rare to find such a reliable seller, and I can confidently say that AMTCustom has exceeded all my expectations. I can't recommend them enough!
R Raphael
3791 days ago

Outstanding Service and Swift Resolution

I recently had the pleasure of experiencing the exceptional service provided by amtcustom.com. While placing my order, I encountered a minor issue with the item reference. However, I was thoroughly impressed by the swift and efficient manner in which the team at AMT Custom resolved the issue, without any additional cost on my part. The professionalism and dedication displayed by the team truly reflect their commitment to customer satisfaction. I am incredibly pleased with the overall experience and will undoubtedly return for future purchases. Kudos to AMT Custom for their outstanding customer service and for upholding a high standard of excellence.
R Raphael
3791 days ago

A Genuine Vendor: A Heartfelt Review

I recently had the pleasure of experiencing top-notch service from amtcustom.com. Despite a minor hiccup in the form of a reference error during the preparation of my order, I was truly impressed by the swift and efficient resolution provided by this vendor. The issue was promptly rectified without any additional costs on my end, showcasing their commitment to customer satisfaction and professionalism. This level of dedication and attentiveness speaks volumes about the integrity and reliability of this seller. I appreciate their proactive approach in resolving issues and ensuring a seamless shopping experience. It's rare to come across such genuine care and service in today's fast-paced e-commerce world, making my interaction with amtcustom.com truly stand out. I highly recommend this vendor to anyone seeking a reliable and trustworthy shopping experience. Thank you, amtcustom.com, for your exceptional service and for going above and beyond to address any concerns promptly. Your dedication to customer satisfaction has undoubtedly won me over as a loyal customer.
H HOARAU
3795 days ago

Discovering the Ultimate Biker’s Paradise at amtcustom.com

When I stumbled upon amtcustom.com, I was blown away by the incredible range of accessories available for bikers. As an avid biker myself, I have always been on the lookout for high-quality, unique accessories to enhance my riding experience, and this website did not disappoint. From custom handlebars to stylish leather saddlebags, every product exudes quality and style. The attention to detail and craftsmanship is truly unparalleled. As soon as I received my order, I could see and feel the difference in the materials used. It's clear that every product is designed with a deep understanding of a biker's needs and a passion for the open road. Not only are the products top-notch, but the customer service is also exceptional. Any questions I had were met with quick and helpful responses, making the entire shopping experience smooth and enjoyable. I highly recommend amtcustom.com to any fellow bikers out there. Trust me, one look at their collection, and you'll be as hooked as I am. It's more than just a website; it's a biker's paradise.
H HOARAU
3795 days ago

Experience the Ultimate Biker Paradise at amtcustom.com!

As a passionate biker, I am thrilled to share my incredible experience with amtcustom.com. This site is an absolute treasure trove for all bikers out there! If you live and breathe the biker lifestyle, this is the ultimate online destination for you. From the moment I landed on their website, I was blown away by the extensive range of top-quality accessories specifically tailored for bikers. Whether you're a seasoned rider or just starting out, amtcustom.com has something for everyone. The attention to detail and the sheer variety of products available make it a true paradise for any biker enthusiast. What sets this site apart is not just the wide selection, but also the outstanding quality of the products. I've personally purchased several accessories, and each one has exceeded my expectations in terms of durability and functionality. It's clear that the team behind amtcustom.com is deeply passionate about serving the biking community. The seamless navigation and user-friendly interface made my shopping experience a breeze. I was able to find exactly what I was looking for without any hassle. Additionally, the customer service is truly exceptional. Any inquiries I had were met with prompt and helpful responses, which further enhanced my satisfaction as a customer. If you're a biker looking to elevate your riding experience with top-notch accessories, look no further than amtcustom.com. I cannot recommend this site enough. Trust me, a visit to this biker paradise will leave you as delighted as I am. Thank you, amtcustom.com, for being a game-changer for the biking community!

Introduction

amtcustom.com is an online retailer specializing in custom-made products. From personalized apparel to engraved accessories, they offer a wide range of options for customers to create unique and one-of-a-kind items. With a focus on quality craftsmanship and exceptional customer service, AMT Custom is dedicated to providing a seamless and enjoyable shopping experience.

Pros and Cons

  • Pros:
    • Wide selection of customizable products
    • High-quality craftsmanship
    • User-friendly website interface
    • Responsive customer service
    • Competitive pricing
  • Cons:
    • Limited international shipping options
    • No loyalty program for frequent customers
    • Some customers experienced delays in shipping

User Experience

AMT Custom prioritizes user experience by offering an intuitive website design and easy-to-use customization tools. The website navigation is simple, allowing customers to browse products effortlessly and personalize them to their liking. The customization process is straightforward, with clear instructions and visual aids. Customers can preview their designs before making a purchase, ensuring satisfaction with the final product. The checkout process is quick and secure, providing a seamless user experience from start to finish.

Pricing and Value for Money

AMT Custom offers competitive pricing for its custom-made products. While pricing may vary depending on the complexity of customization and materials used, customers can expect reasonable prices for the quality and craftsmanship provided. The value for money is exceptional, considering the ability to create personalized items that hold sentimental or unique significance.

Customer Service

AMT Custom excels in customer service, with a dedicated team that is responsive and helpful. They promptly address customer inquiries, assist with design customization, and provide updates on order status. Any concerns or issues raised by customers are handled with efficiency and professionalism, ensuring a positive customer experience.

Product Quality and Selection

The product quality offered by AMT Custom is top-notch. They utilize high-quality materials and employ skilled craftsmen to produce durable and visually appealing items. The customization options are extensive, allowing customers to personalize various products to suit their preferences. Whether it's personalized clothing, engraved accessories, or custom home decor, AMT Custom offers a diverse selection of products to choose from.

Website Usability

amtcustom.com has a user-friendly website design that enhances the overall shopping experience. The interface is aesthetically pleasing and well-organized, making it easy for customers to navigate through different product categories. The search function and filters help customers quickly find specific items, and the clear product descriptions provide relevant details. The website is optimized for both desktop and mobile devices, ensuring a seamless browsing experience across different platforms.

Returns and Exchanges

AMT Custom has a fair and hassle-free returns and exchanges policy. If a customer is unsatisfied with their purchase or encounters any issues, they can contact the customer service team within a specified timeframe. The team assists in resolving the problem, whether through a replacement, refund, or exchange. However, it is essential to review the specific terms and conditions outlined on the website to understand the return process thoroughly.

Promotions and Discounts

AMT Custom frequently offers promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions may include seasonal sales, special events, or exclusive discounts for newsletter subscribers. By regularly checking the website or subscribing to their newsletter, customers can take advantage of these promotional offers and receive excellent value for their money.

Reputation

AMT Custom has established a positive reputation within the online retail community. They are known for their commitment to quality, customer satisfaction, and attention to detail. With numerous satisfied customers and positive reviews, AMT Custom has gained trust and credibility among its target audience.

Payment Options

AMT Custom accepts various payment methods, providing customers with flexibility and convenience. Major credit cards, including Visa, Mastercard, and American Express, are accepted. Additionally, secure online payment options such as PayPal are available, ensuring that customers can choose the option that suits them best.

Loyalty Programs

Currently, AMT Custom does not offer a specific loyalty program for frequent customers. However, they occasionally provide exclusive discounts or early access to new product releases for newsletter subscribers. This allows customers to stay updated on the latest promotions and product offerings.

Customer Reviews

Customer reviews play a vital role in shaping the perception of a brand. AMT Custom values customer feedback and encourages shoppers to provide reviews of their purchases. The website features a dedicated section where customers can leave their ratings and reviews, enabling prospective buyers to make informed decisions based on the experiences of others.

Community Involvement

AMT Custom actively engages with its community through various initiatives. They support local charities, sponsor community events, and collaborate with artists and influencers. By fostering community involvement and giving back, AMT Custom demonstrates its commitment to being a socially responsible and conscientious brand.

Shipping and Costs

AMT Custom offers shipping services to several countries, although international shipping options may be limited. The shipping costs and delivery times may vary depending on the destination and the chosen shipping method. It is advised to review the shipping policy on the website for specific details and information regarding shipping costs, estimated delivery times, and any potential restrictions.

In conclusion, AMT Custom provides an impressive array of customizable products, ensuring customers can express their individuality through personalized items. With a commitment to quality, excellent customer service, and competitive pricing, they are a reliable choice for anyone seeking unique and well-crafted products. Despite minor drawbacks, such as limited international shipping options and no loyalty program, AMT Custom's positive reputation, attention to detail, and seamless user experience make it a trustworthy and sought-after online retailer.