Users Voice for Analuisa

44% users rated Terrible
9% users rated Poor
0% users rated Average
2% users rated Very Good
45% users rated Excellent
Pie Chart Review Representation for Analuisa
Analuisa Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 07 Sep 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.5 4.2 1 4 5
Dec 2022 3 5 5 5 5 2.2
Jan 2023 5 4.1 3.6 1.5 2.6 5
Feb 2023 2.3 5 5 5 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Analuisa Review by

Introduction

Analuisa is an online jewelry store that offers high-quality, affordable, and sustainable jewelry pieces. With the aim of transforming the jewelry industry, Analuisa is committed to offering beautiful and classic designs made of eco-friendly materials.

Pros and Cons

Pros:
  • High-quality jewelry made of eco-friendly materials
  • Affordable prices
  • A wide range of designs to choose from
  • Free shipping on orders above $75
Cons:
  • Limited selection of men's jewelry
  • Some users reported issues with shipping

User Experience

Navigating the Analuisa website is straightforward and easy. The website is well-designed with high-quality photos of each product. The website also offers several helpful features, such as a “Jewelry Care” page, and a chat function for customers to ask any questions they may have.

Pricing and Value for Money

Analuisa’s pieces are priced affordably, with most pieces ranging between $50 and $200. Their pricing is competitive with other sustainable jewelry stores, and given the high-quality of their materials, each piece represents an excellent value.

Alternatives

Some alternative sustainable jewelry stores include Mejuri, Vrai, and Catbird.

Customer Service

Customer service at Analuisa is exceptional. They offer a 30-day return policy, free US shipping on orders over $75, and international shipping to select countries. Customers can also reach out to their support team via their chat function, email, or phone.

Product Quality and Selection

Analuisa offers a wide range of high-quality jewelry pieces, made with sustainable materials such as recycled gold, recycled sterling silver, and ethically sourced gemstones. Their selection includes earrings, necklaces, bracelets, and rings, but is somewhat limited when it comes to men’s jewelry.

Website Usability

The website is well-organized and easy to navigate. Products are categorized by type, making it easy to find what you’re looking for. The website also offers a “Jewelry Care” page, which provides helpful information on how to keep your jewelry in top condition.

Returns and Exchanges

Customers can return or exchange their products up to 30 days after purchasing. A prepaid shipping label will be provided for US customers. Customers are responsible for the cost of return shipping for international orders.

Promotions and Discounts

Analuisa occasionally offers promotions and discounts to their customers. Customers can sign up for their newsletter to receive updates on upcoming sales.

Reputation

Analuisa has a solid reputation for delivering high-quality, sustainable products at an affordable price point. Their commitment to sustainability and ethical sourcing has earned them a loyal customer base.

Payment Options

Analuisa accepts several payment methods, including Visa, Mastercard, American Express, Discover, JCB, Diners Club, and PayPal.

Loyalty Programs

Analuisa doesn’t currently offer a loyalty program for customers.

Customer Reviews

Customers rave about the quality and affordability of Analuisa’s products. The website has an impressive rating of 4.9 stars on Trustpilot, with customers praising their excellent customer service and eco-friendly practices.

Community Involvement

Analuisa is committed to supporting organizations that promote sustainability and the environment. They have partnered with One Tree Planted to plant one tree for every order placed on their website.

Shipping and Costs

Analuisa offers free shipping on all orders over $75. For orders under $75, shipping costs vary based on shipping destination. International shipping is available for select countries, with shipping costs depending on the destination. Customers can track their shipments through their account or by using a tracking number provided by Analuisa.

Analuisa Recent User Reviews

User Rating

5 stars

22

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Reviewer Name: Elizabeth S

Review Submission Date: 2023-02-01

Review Title: Beautiful necklaces
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Review Description: I received a few necklaces and I loved them all. They are unique, delicate and elegant without being showy and flashy. thank you very much

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Reviewer Name: Meghan Hamme

Review Submission Date: 2023-02-01

Review Title: Great site for cute stackable pieces of…
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Review Description: Great site for cute stackable pieces of jewelry that wear well! Also, have bought a bunch of gifts from here and all of my friends love them! Highly recommend

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Reviewer Name: Andre Deguzman

Review Submission Date: 2023-02-01

Review Title: beautiful jewelry
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Review Description: My experience was really good! The checkout experience was really simple and fast, signing up for the rewards program was also simple and fast, and my ear cuffs came very fast.

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Reviewer Name: Cameron Johnson

Review Submission Date: 2023-01-22

Review Title: Great gift for yourself (and others!)
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Review Description: I’ve bought from Ana Luisa I think 5 times now and they never disappoint! Their earrings are one of the few that don’t hurt my sensitive skin and it makes such a great gift for others!

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Reviewer Name: Olivia Fanelli

Review Submission Date: 2023-01-18

Review Title: Love Ana Luisa!
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Review Description: Ana Luisa is amazing! The Elise Huggie earrings are timeless, classy, and elegant. They're great quality.Additionally, Ana Luisa's customer service team is amazing. In particular, Siya helped me quickly and kindly when I had an issue with my earrings. Couldn't recommend Ana Luisa enough!

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Reviewer Name: Jody G

Review Submission Date: 2023-01-06

Review Title: Very happy with orders
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Review Description: I have ordered many items for myself and as gifts and have loved them all. And the shipping is extremely fast.

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Reviewer Name: Noemi Paredes

Review Submission Date: 2023-01-04

Review Title: Poor quality
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Review Description: Purchased some earrings a few months ago and they look tarnished and caused an infection. I contacted the company multiple times and haven't heard from them. Very poor customer service.

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Reviewer Name: Darla Binkley

Review Submission Date: 2023-01-02

Review Title: Great products and fast shipping
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Review Description: Great products and fast shipping. I love my jewelry. I am so excited to get more.

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Reviewer Name: Gosia Rzeszut

Review Submission Date: 2022-12-30

Review Title: Ive bought twice a presents from Ana…
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Review Description: Ive bought twice a presents from Ana Luisa for my wife and won’t do it anymore! Absolutely disappointed. The necklace after a year and earrings after 3 months look like rubbish. Shiny top coat disappeared and there are black and brown spots on it. For the price I have paid for it I expected better quality. They did not give me a refund. Honestly do not buy from them.

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Reviewer Name: Consumer

Review Submission Date: 2022-12-19

Review Title: Wish I had read the reviews
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Review Description: Wish I had read the reviews! I have ordered a few times previously but only non sized goods like earrings and necklaces. Bought a couple of bangles as presents as very pleased in the past with the goods. The bangle is way too small so tried to return it. The bangle cost £27 but the return label will cost me £26.41!!! Do the math as they say! Won’t be buying from this company again.