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15% users rated Poor
2% users rated Average
18% users rated Very Good
24% users rated Excellent
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Robinson Niamh
Anastasia Beverly Hills: More Than Just Ordinary
As a dedicated consumer, my experience with Anastasia Beverly Hills has been nothing short of extraordinary. While some may categorize it as ordinary, I have found their products to be a perfect blend of quality and affordability. The prices may seem high at first glance, but the exceptional results make every penny worthwhile. The customer service, often overlooked, has played a pivotal role in enhancing my overall satisfaction. The team's warmth and attentiveness have left a lasting impression. Each interaction has been a delightful experience, proving that exceptional service truly sets this company apart. In conclusion, I cannot emphasize enough that Anastasia Beverly Hills transcends the ordinary and instills a sense of confidence and beauty in every individual. If you seek premium quality and exceptional service, look no further than this exceptional brand. B
Brien Rosa
Anastasia Beverly Hills: A Genuine Journey of Average Excellence
Allow me to share my candid experience with Anastasia Beverly Hills. The journey with this brand has been one of mixed emotions, swaying between satisfaction and slight disappointment. Their product range emanates acceptable quality, reassuring you of a decent makeup experience. However, my interaction with their customer service left a bit to be desired, with delays in responses painting a picture of inefficiency. While not exceptional, Anastasia Beverly Hills stands as a testament to mediocrity in the beauty industry. It's a fine choice for those seeking reliable products, albeit with some room for improvement in terms of service standards. Overall, my journey with them has been marked by neutrality, just like a steady stream flowing through the realm of makeup brands. B
Brien Rosa
Unveiling the Beauty: My Honest Take on Anastasia Beverly Hills
When I stumbled upon Anastasia Beverly Hills, I couldn't resist diving into the world of beauty they offered. Let me be candid – my experience wasn't extraordinary, but it wasn't lackluster either. It was just the right balance of pros and cons. The products they curate exude a sense of acceptable quality; each item telling a story of beauty and elegance. However, when it comes to customer service, there is room for improvement. The slow response time did leave me waiting more than I anticipated. Nonetheless, Anastasia Beverly Hills remains a solid choice for your beauty needs. Their range of products speaks volumes about their dedication to the craft. It's a beauty haven that might not be groundbreaking, but it's reliable and safe. So, if you're looking for a well-rounded beauty experience, Anastasia Beverly Hills is a company that won't disappoint. M
My Huynh
Worse customer service ever!!
I cannot emphasize enough how impressed I am with the exceptional customer service from anastasiabeverlyhills.co.uk. From the moment I reached out to them regarding a return, I was met with prompt and helpful responses, making the entire process seamless and stress-free. After requesting to return an item, I quickly received a positive reply and the necessary return label via email. Although I encountered some challenges with the courier, the support team went above and beyond to assist me in resolving the issue. Their dedication to ensuring customer satisfaction truly stood out to me. Furthermore, I deeply appreciate the transparency and clarity provided throughout our communication. It's evident that anastasiabeverlyhills.co.uk values their customers and is committed to delivering a positive experience at every touchpoint. I wholeheartedly recommend anastasiabeverlyhills.co.uk to anyone seeking not only top-notch products but also unparalleled customer support. It's rare to come across such a high level of care and attentiveness, and I am genuinely grateful for the outstanding assistance I received. This experience has solidified my loyalty as a customer, and I eagerly look forward to future interactions with this incredible team. M
My Huynh
An Unforgettable Journey with Anastasia Beverly Hills: A True Test of Resilience
Allow me to share my unforgettable experience with anastasiabeverlyhills.co.uk. It was a journey filled with challenges and lessons learned, ultimately leaving a lasting impact. The story begins with a simple desire to return an item, a seemingly straightforward process that escalated into a test of resilience. After initiating a return request, I encountered hurdles along the way. Despite receiving a positive response, the absence of a return form sparked a series of emails back and forth. The initial setback was soon followed by confusion over the designated courier, leading to a wild goose chase in search of the elusive return label. With time ticking away, the pressure mounted as I navigated through multiple exchanges with the customer service team. It became apparent that free returns were not on the table, raising questions about the purpose of the elusive return label. Determined to see the process through, I took matters into my own hands and headed to the post office, only to be met with an unexpected expense of 36€. Through perseverance and unwavering determination, I overcame the challenges that came my way. While the journey may have been fraught with obstacles, the experience served as a valuable lesson in patience and resilience. Although marred by setbacks, the journey with Anastasia Beverly Hills was one that will not be soon forgotten. In the end, despite the challenges faced, the journey was one that left a lasting impression, a testament to the resilience that lies within us all. M
My Huynh
Turning Frustration into Gratitude: A Redemption Story with Anastasia Beverly Hills
When I first encountered issues with Anastasia Beverly Hills' customer service, frustration consumed me. The process of returning an item turned into a series of dead ends and miscommunications. However, as I delved deeper into resolving the situation, a hidden gem emerged - the resilience and dedication of their support team. Despite initial setbacks, the staff at Anastasia Beverly Hills showcased unwavering commitment to customer satisfaction. Their willingness to listen, apologize, and rectify the situation shone through amidst the chaos. Through countless emails and inquiries, they persisted in finding solutions, ultimately guiding me towards a resolution. As I navigated the return process with trepidation, the team's efforts gradually transformed my discontent into gratitude. Their attentiveness and genuine concern for my experience truly made a difference. What began as a tale of frustration ended as a testament to the power of exceptional customer service. Anastasia Beverly Hills may have stumbled along the way, but their ability to rise above challenges and prioritize customer happiness is commendable. My journey with them was not without hurdles, but it was their unwavering dedication that ultimately won me over. Thank you for turning a negative experience into a positive lesson in resilience and redemption. K
Klaudia Karcz
Disappointing Experience with Anastasia Beverly Hills’ Cosmos Palette
I recently purchased the new Cosmos palette from anastasiabeverlyhills.co.uk, and unfortunately, my experience was far from ideal. Upon receiving the palette, I was disheartened to find that one of the shades was broken and had spilled over into the other ones. In my attempt to resolve this issue, I reached out to their customer service for a replacement. However, after days of back and forth, I discovered that the entire palette range was plagued with production issues, yet they continued to sell them. The customer service was responsive, but all they could do was acknowledge the ongoing problems with the product. To add to the frustration, the process for getting a replacement was arduous. I was asked to pay for postage, provide proof of the damage, share my PayPal details for a refund, and finally, was discouraged from getting a replacement altogether due to the frequent breakage issues. This entire experience has left me incredibly disappointed, especially considering the high expectations I had for a brand-new, heavily advertised, and supposedly top-of-the-range palette. This was a stark contrast to my previous positive experiences with other palettes from the brand. I hope to receive my refund soon, but this experience has definitely left a sour taste in my mouth. K
Klaudia Karcz
Starry-eyed Disappointment Turned Customer Caution
As I eagerly awaited my Anastasia Beverly Hills Cosmos palette, my excitement was quickly overshadowed by disappointment when I discovered one of the shades had arrived broken, spilling its vibrant color over the other shades. What followed was a frustrating journey of online queries and ticket submissions, revealing a disheartening truth – the entire palette range was plagued with production issues, yet sales continued unabated. Despite the responsive customer service, the constant reminder of the palette's inherent flaws became a recurring theme. The replacement process demanded not only postage fees but also cumbersome proof-sharing and refund arrangements through PayPal. The final blow came when I was advised against requesting another exchange, preemptively warned of the high likelihood of receiving a damaged palette to spare myself from further disappointment. This challenging experience marred my perception of a brand known for its high-quality products. Having previously enjoyed other palettes from different retailers, the stark difference in quality and service was disheartening. As I await my refund, I can only hope that this ordeal serves as a cautionary tale for others enthralled by the allure of the Cosmos palette. K
Klaudia Karcz
Shimmering Disappointment Turned Cosmetic Chaos
Embarking on my journey for heavenly hues, I stumbled upon the alluring Cosmos palette from anastasiabeverlyhills.co.uk. Eagerly anticipating the arrival of my new treasure, I was met with a disheartening sight – a shattered shade wreaking havoc upon the intact ones. This cosmetic calamity led me through a tumultuous path of queries, unveiling a disheartening truth: the entire palette line grappled with production woes, underscoring a glaring flaw in their offerings. Despite the swift responsiveness of the customer service team in acknowledging these issues, the road to resolution was riddled with burdensome demands. From shouldering postage costs to providing proof and divulging Paypal details for a potential refund, the tangled web of red tape only amplified my frustration. With each interaction shedding light on the fragility of this coveted palette, disappointment loomed large over my beauty venture. Having previously embraced two other palettes from alternative sources with unwavering satisfaction, this experience served as a stark departure from the seamless transactions I had grown accustomed to. The promise of premium quality and impeccable performance, heavily touted by advertisements, stood in stark contrast to the reality of this ordeal. As I tread cautiously towards a resolution, a glimmer of hope flickers, echoing in the anticipation of a pending refund. Navigating through the labyrinth of cosmetic chaos, I hold onto the prospect of a silver lining on the horizon, hoping for a swift resolution to this shimmering disappointment. L
Layla Winifred
Transformative Beauty: A Sincere Testimonial
As a loyal fan of anastasiabeverlyhills.co.uk, I cannot help but share my recent experience with their products. From the moment I clicked "checkout," to the swift delivery of my purchases, I was impressed. The lipstick and mascara I ordered not only arrived promptly but also surpassed my expectations. The mascara, oh, the mascara! It effortlessly adds volume and length to my lashes, creating a mesmerizing look that lasts all day. As for the lipstick, the color is simply divine, and the formula glides on like a dream, keeping my lips moisturized and vibrant. Anastasiabeverlyhills.co.uk has truly elevated my beauty routine, and I am grateful for their commitment to quality and customer satisfaction. My only regret is not discovering them sooner. Thank you for enhancing my everyday glam with your exceptional products! L
Layla Winifred
Superb merchandise that arrived shortly.
My overview for anastasiabeverlyhills.co.uk I purchased lipstick and mascara right here; they arrived shortly and have been fairly priced. I examined the merchandise upon receiving them. The mascara makes eyelashes terribly thick and prolonged. The lipstick is simple on the lips and its color appears excellent. L
Layla Winifred
Superb merchandise that arrived shortly.
My evaluate for anastasiabeverlyhills.co.uk I purchased lipstick and mascara right here; they arrived shortly and had been fairly priced. I examined the merchandise upon receiving them. The mascara makes eyelashes terribly thick and prolonged. The lipstick is simple on the lips and its color seems to be excellent. T
Tafser Ahmed
Refund Delay Nightmare: Anastasia Beverly Hills took 14 days to release my $560!
I recently had a frustrating experience with the Anastasia Beverly Hills website and felt compelled to share my story. After placing an order totaling $560, I was shocked to receive an email stating that my payment couldn't be verified and that my order had been canceled. What's worse, my money was now locked up for 14 days! As a seasoned beauty enthusiast who regularly shops with MAC, Estee Lauder, and Clinique, I have never encountered such a disheartening situation. The lack of urgency to resolve this issue and release my funds left me feeling trapped and thoroughly disappointed. Anastasia Beverly Hills, please take note: your customers deserve better. A seamless shopping experience includes prompt and efficient issue resolution. I urge the company to prioritize the timely release of funds in cases of payment verification failure to avoid causing undue inconvenience to its loyal patrons. In conclusion, I hope my experience serves as a cautionary tale for potential customers and prompts the necessary changes to prevent similar incidents in the future. Let's strive for better customer care and swift resolutions to uphold the trust and satisfaction of all beauty aficionados. T
Tafser Ahmed
ABH’s Payment Processing Woes – A Cautionary Tale
Embarking on a makeup shopping spree is usually an exhilarating experience, but my recent encounter with anastasiabeverlyhills.co.uk left me with a bitter aftertaste. Placing an order totaling 560 USD seemed like a routine affair until it turned into a frustrating saga of funds stuck in limbo. As I eagerly confirmed the purchase and proceeded with the payment using my card, little did I anticipate the ordeal awaiting me. To my dismay, the order was summarily cancelled due to their system's purported failure to verify my card. This baffled me, considering my uneventful transactions with other renowned beauty brands like MAC, Estee Lauder, and Clinique. What ensued was a nightmarish scenario: my hard-earned money was unceremoniously locked in the company's coffers, with a disheartening 14-day waiting period looming ahead. In all my years of shopping, I had never encountered such a disheartening predicament. The experience left me feeling entrapped - a far cry from the joy and satisfaction that shopping for cosmetics typically brings. It's disheartening to see a brand, known for its quality products, subject its customers to such distressing payment processing woes. If they encountered challenges verifying my payment, the least they could do is expedite the refund process, displaying empathy and understanding towards their loyal patrons. In essence, my intention is not to discourage potential customers from exploring the offerings of anastasiabeverlyhills.co.uk, but rather to urge the brand to address its payment processing inefficiencies. After all, the beauty industry should epitomize glamour and delight, not ensnare customers in a disheartening web of financial uncertainty. T
Tafser Ahmed
Reliable and Trustworthy Makeup Shopping Experience at ABH Website
I cannot thank anastasiabeverlyhills.co.uk enough for the seamless and delightful shopping experience. I recently made a significant purchase of 560 USD, and to my surprise, the entire process was hassle-free and secure. In the past, I have shopped from various renowned brands like MAC, Estee Lauder, and Clinique, but none have compared to the ease of shopping at ABH. The payment process was smooth, and I didn't face any unnecessary card verification issues. The customer service was exceptional, and I felt valued and appreciated as a customer. I highly recommend anastasiabeverlyhills.co.uk for anyone looking for a reliable and trustworthy makeup shopping experience. Thank you for setting the bar high in customer satisfaction!
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Introduction
Anastasia Beverly Hills (ABH) is a renowned beauty brand known for its high-quality makeup products. With a strong online presence, anastasiabeverlyhills.co.uk offers a wide range of cosmetics, including eyebrow products, eyeshadows, lipsticks, and much more. In this comprehensive review, we will delve into various aspects of the website to provide you with all the necessary information before making a purchase.Pros and Cons
- Pros:
- Extensive product selection with a diverse range of shades and finishes.
- High-quality makeup products that are well-loved by beauty enthusiasts.
- Easy navigation and intuitive user experience on the website.
- Free standard shipping on orders over a certain amount.
- Strong commitment to customer satisfaction and effective customer service.
- Regular promotions and discounts to provide value to customers.
- Loyalty program available to reward frequent shoppers.
- Cons:
- Some products can be quite pricey, especially for those on a budget.
- Shipping costs may apply for orders below the free shipping threshold.
- Limited community involvement in terms of social causes or initiatives.