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Ruth Siegel 574 days ago
★☆☆☆☆

Do not trust this company

Ive been a loyal customer of Ancient Nutrition for a while but I recently encountered some issues with my last order that left me feeling frustrated and disappointed. To start with the can I received was underweight containing 584 net grams instead of the stated 606 grams. Additionally the scoop included was significantly smaller than before delivering only 8 net grams instead of the advertised 10.1 grams of collagen. This discrepancy in weight and measurement raised concerns about the consistency and accuracy of the product. Seeking clarification I reached out to customer service only to be met with a response that failed to address my concerns. The representative dismissed my worries by attributing the difference in volume to a formula change without providing any substantial explanation or assurance about the products efficacy. This lack of accountability and transparency from the company was deeply unsettling. Feeling skeptical and dissatisfied I took matters into my own hands and conducted numerous tests to validate the accuracy of the product. The dismissive attitude of the customer service representative who implied that consumer measurements were unreliable only added to my frustration. It seemed as though the company was shifting the blame onto the customer rather than taking ownership of the issue. Their refusal to acknowledge the discrepancies in the products weight and formulation was disheartening. Not only did the companys response fail to address my concerns but it also raised questions about the reliability of their products. The lack of communication regarding the formula change and its potential impact on the products effectiveness was a cause for further unease. Despite my disappointment I appreciated that Ancient Nutrition ultimately refunded my purchase. However the overall experience has left me with reservations about the consistency and quality of their products. The return of joint pain coupled with the uncertainties surrounding the new formula has significantly impacted my trust in the brand. As a dedicated consumer I had hoped for better from Ancient Nutrition. Moving forward I will be more vigilant in scrutinizing the products I receive to ensure that they align with the promised specifications. I sincerely hope that the company addresses these issues and prioritizes transparency and quality assurance to regain the trust of its customers.

Introduction

Ancient Nutrition is a health and wellness company founded by Dr. Josh Axe and Jordan Rubin in 2016. The company offers a wide range of supplements, vitamins, and organic food products that are designed to improve health and well-being. With a focus on using ancient ingredients and natural remedies, Ancient Nutrition aims to provide customers with high-quality, nutrient-dense products that support optimal health.

Pros and Cons

Pros: - Wide range of natural and organic products - Emphasis on ancient ingredients and natural remedies - Products are formulated by experienced health professionals - Website offers informative articles and resources - Loyalty program rewards customers with discounts and free products Cons: - Products can be expensive - Limited product selection for certain health concerns - Some products contain common allergens like dairy and soy

User Experience

Ancient Nutrition's website is easy to navigate with a simple, user-friendly layout. Visitors can easily browse through different product categories and filter their search by dietary preferences and health concerns. The website features informative blog posts and resources, including recipes and lifestyle tips. Overall, the user experience is smooth and straightforward.

Pricing and Value for Money

Ancient Nutrition's products are generally higher-priced compared to other supplement brands. However, the quality of ingredients and careful formulation make them worth the cost for those who prioritize natural, high-quality products. The company offers a loyalty program that rewards customers with discounts and free products, which can help offset the cost of their purchases.

Alternatives

Some popular alternatives to Ancient Nutrition include Garden of Life, NOW Foods, and Nature's Way. These brands offer similar natural and organic products at various price points.

Customer Service

Ancient Nutrition provides excellent customer service with responsive support via phone and email. The company also offers a 60-day satisfaction guarantee, allowing customers to return products for any reason within the given time frame.

Product Quality and Selection

Ancient Nutrition's products are of high quality, using natural and organic ingredients. The company formulates supplements and dietary products based on traditional and ancient remedies that have been proven effective over time. The product selection is broad, covering various health concerns such as gut health, immune support, and stress relief.

Website Usability

The Ancient Nutrition website is intuitive and easy to use. Visitors can easily browse through the product categories, filter search results, and access informative resources. The site is well organized, with clear labeling, making it easy for customers to find what they need.

Returns and Exchanges

Ancient Nutrition offers a 60-day satisfaction guarantee for all products purchased through their website. Customers can return an item for any reason within the given time frame for a full refund or exchange.

Promotions and Discounts

Ancient Nutrition offers various promotions and discounts throughout the year, including free shipping, bundled products, and discounts through their loyalty program.

Reputation

Ancient Nutrition has a positive reputation in the health and wellness community. Their products are trusted by health professionals and customers alike. The company is also committed to sustainability and ethical sourcing, which further enhances their reputation.

Payment Options

Ancient Nutrition accepts various payment options, including major credit cards and PayPal.

Loyalty Programs

The Ancient Nutrition loyalty program rewards customers with points for every purchase, referral, and social media engagement. These points can be redeemed for discounts and free products.

Customer Reviews

Ancient Nutrition has a high satisfaction rate among its customers. Their products have numerous positive reviews, with customers crediting them for improving their health and overall well-being.

Community Involvement

Ancient Nutrition is actively involved in social and environmental issues. The company supports various charitable organizations and has pledged to use sustainable and ethical sourcing practices in their products.

Shipping and Costs

Ancient Nutrition offers free shipping on orders over $50 within the United States. International shipping rates vary depending on the country of destination. The company also offers expedited shipping options for an additional fee.

Conclusion

Overall, Ancient Nutrition is a reputable health and wellness company that provides high-quality, natural products. Their commitment to sustainability and ethical sourcing practices, informative resources, and excellent customer service sets them apart from other supplement brands. While their products can be pricey, their loyalty program and satisfaction guarantee help make them a worthwhile investment for those seeking natural and effective remedies for their health concerns.

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