User Review Scores: Pie Chart Analysis
0% users rated Poor
4% users rated Average
21% users rated Very Good
63% users rated Excellent
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Greg Skinderowicz
7 days ago
Chair just feels way too oversized and uncomfortable
An Authentic Andaseat Chair Review Finding Comfort in the DetailsAs a seasoned gamer I understand the importance of a comfortable chair for those marathon gaming sessions. When I came across Andaseat.com I was intrigued by their promise of providing ergonomic gaming chairs tailored to individual weight and height specifications. Excited about the prospect of finally finding a chair that would cater to my needs I eagerly ordered one. However upon its arrival I found myself facing a significant disappointment. The chair felt overwhelmingly oversized and the armrests were positioned at an uncomfortably high level. Despite selecting the chair based on my weight and height it seemed that the sizes provided by Andaseat were somewhat offkilter. This discrepancy led to an overall discomfort especially during extended gaming sessions. The chairs low seating position only exacerbated the issue forcing me to reevaluate its suitability for prolonged use. Thankfully I discovered that the armrests were adjustable via discreet buttons providing a glimmer of hope. While this adjustment helped alleviate some discomfort it was not enough to resolve the underlying issues. Had I not been outside the 30day return window I would have seriously considered returning the chair. Ultimately my experience with Andaseats chair left me disappointed and dissatisfied. For individuals seeking a gaming chair that prioritizes both size accuracy and prolonged comfort it would be prudent to approach Andaseat.com with caution. In conclusion while Andaseat offers a range of ergonomically designed gaming chairs its important to carefully assess your specific comfort needs before making a purchase. The journey to finding the perfect gaming chair continues but Andaseat.com fell short of meeting my personal requirements.
Lana Hunter
15 days ago
Dark Knight Gaming Chair
Dark Knight Gaming Chair purchased in May 2020. My husband is a large man both height and weight and this has been an amazing purchase for him. The chair offers comfort flexibility and ease of use. We bought this during the pandemic since he would be working from home and needed a well built chair in order to avoid stress on his back neck and arms. Correspondence with Anda Seat customer support has been great. If ever we are in need of a new chair this will be the first place i look.
James
15 days ago
Love at first sitting
After 18 months of sitting in a small uncomfortable computer chair I decided to splurge on a nicer one. Im not a gamer but I like the looks of gaming chairs over traditional office chairs. After reading several reviews and watching a dozen YouTube videos I decided to go with the Andaseat Kaiser 3 Series. Im 6 foot and weigh 220 pounds and wanted something Id be comfortable in so I went with an XL. So far Im very impressed and I think I made a great choice. From start to finish everything was quick and easy ordering delivery and assembly no complaints. Customer service was quick and friendly and even reached out to me to validate my identity before processing my order kudos to them. Highly recommend this chair if you are in the market for a comfortable wellmade chair.
Ryan Bruni
17 days ago
Best Chair
Best ChairThe chair arrived perfectly on time and you could tell the level of detail and work put in by this company just from the packaging. Unpackaging everything was actually a pleasant experience and the assembly instructions were super straight forward took maybe 1015 minutes to assemble. I am in love with the Kaiser 3 and would return to AndaSeat if I need another computer chair in the house
Courtney
21 days ago
A Comfortable Chair for Plus Size People
Plus Size gamer and some who also works from home. Love this chair Its so comfortable and I can fit in it so well and I love that I can adjust so much on this chair from the height of the chair itself and the arm rests. I also love the lumbar adjusts too Just love this chair so much
Terry Keeler
21 days ago
AndaSeat Jungle gaming chair
Really comfortable gaming and office chair for all day use. Love the full adjustment of back rest however the arm rests are too far apart when working at my desk I wish there was some adjustment to make them closer to the body.2 year warranty is excellent however and customer service seems quick and trouble free.
Gavin Heitin
25 days ago
The chair arrived on time and my son
The chair arrived on time and my son loves it good looking and comfortable
Mada
30 days ago
Excellent warranty service
After a year and a half. a part of my chair broke and getting a replacement part was quick and easy and i wasnt charged at all for it. Excellent service
Tony Mazzoleni
37 days ago
I live in Perth
I live in Perth Australia and got through to Anda Seat to request a replacement tilt mechanism for my seat. Anda Seat went above and beyond to deliver it to me. A great experience given my chair is 2 years old. Seats are solid too I am 6ft 4.
Michael Mckitrick
44 days ago
Amazing company
Amazing company super helpful and fast to respond when I had questions and answered them very in depth but clearly so I knew what they were talking about. A Few companies left like this
Howard Kreusel
48 days ago
Well worth the money
I ordered the Kaiser 3 and the quality is beyond what I was expecting. I have already fallen asleep in this chair. If you are hesitant about spending this much on a chair I can tell you that you wont be disappointed. Its a value really. The customer service is top notch too. I had a little hang up with my order and customer service reps went above and beyond to make it right. I cant recommend this enough.
P Bhagzy
51 days ago
Fantastic chair
Fantastic chair The Kaiser 3 is very comfortable looks great and has so many adjustments to find the perfect position Also a brilliant company to deal with. My customer service experience trying to order a new set of wheels was an absolute pleasure. Special thanks to the regional manager Cass Zheng. The support provided wasis very much appreciated
DB
51 days ago
Anda Seat Kaiser 3
I purchased my Anda Seat Kaiser 3 to replace a Secretlabs Titan that just didnt live up to the hype and did not even last very long. It was a very tough decision. However I knew it was the right decision the minute I sat down in my new Anda. After several weeks of sitting in this chair for both gaming work and hobby time I fully recommend this chair Way better value than the Secretlabs too Highly recommend
Sean McEntagart
55 days ago
The only reason I am giving 5 stars is
The only reason I am giving 5 stars is how amazing the product is and how over the top happy I am with it.... For something to improve it would be how the shipping is handled. FedEx had my shipment on west coast and drove across the country and back before delivering. I know this isnt your fault. Just one way to improve the customer experience if this has ever been discussed during meetings. Thank you again
Trey Beasley
60 days ago
Andaseat is a great company.
Andaseat is a great company. My only negative is the fact that the megatron chair has an autobot logo on the back instead of a decepticon logo.
Jo Edwards
71 days ago
Exceeding Expectations An Unforgettable Experience with Andaseat.com
Reflecting on my recent purchase from Andaseat.com I am compelled to express my utmost satisfaction with their exceptional customer service. Upon ordering a chair for my son during the Insomnia 71 event I was pleasantly surprised by the speed of delivery which far surpassed my expectations. The product itself a chair from the Insomnia 71 event has proven to be a revelation. Not only is it robust and durable but its level of comfort and adjustability far exceeds anything we have previously experienced. Its striking visual appeal has also added a touch of sophistication to our living space garnering admiration from all who encounter it. What truly sets Andaseat.com apart however is their unparalleled customer service. From the moment I initiated contact their team exhibited utmost professionalism attentiveness and genuine care. Any inquiries or concerns I had were promptly addressed with a level of dedication that is rare to find in todays marketplace. Indeed my experience with Andaseat.com has been nothing short of extraordinary and I wholeheartedly endorse this company without hesitation. To anyone in search of premium quality products coupled with unparalleled customer service I implore you to look no further than Andaseat.com. My heartfelt gratitude goes out to the entire team for their outstanding commitment to excellence. It is without a doubt that I will return for any future furniture needs knowing that I will be met with the same exceptional standards that have defined my experience thus far. In conclusion my journey with Andaseat.com has left an indelible impression and I am honored to recommend them with the highest esteem. Thank you Andaseat.com for a truly remarkable experience.
D.C.
78 days ago
Excellent product
A Superb Purchase Experience with Andaseat.comLet me share my remarkable experience with andaseat.com and their exceptional product. From the moment I unboxed the item to the first time I sat in it I was thoroughly impressed with the quality and attention to detail that went into its design and manufacturing. The materials used in crafting the product were undoubtedly of topnotch quality. The sturdy construction and durability of the materials truly stood out giving me confidence in its longterm performance. The workmanship was commendable reflecting the meticulous effort and care put into creating this remarkable piece of furniture. Comfort was not compromised in the making of this product. From the ergonomic design to the premium cushioning every aspect seemed to be carefully thought out to provide an incredibly comfortable seating experience. Whether it was for long hours at my desk or for leisurely gaming sessions the seat provided unparalleled support and comfort. Upon receiving the product I was pleased to find that the assembly instructions were well laid out making the setup process a breeze. Additionally the hardware packet included everything I needed ensuring a hasslefree assembly. The thoroughness and clarity of the instructions made the entire assembly experience smooth and efficient adding to the overall satisfaction with the purchase. Furthermore the product was impeccably packed in the box ensuring that it arrived in pristine condition. The attention to detail in the packaging not only protected the product during transit but also reflected the brands commitment to delivering excellence from the moment the package was opened. While I was delighted with the product and the service provided by andaseat.com I did encounter some delay in shipping. However its essential to note that this could have been attributed to external factors such as the courier service. Despite the shipping delay the outstanding quality of the product and the overall purchase experience overshadowed any minor inconvenience caused by the shipping timeline. In conclusion my experience with andaseat.com and their product exceeded my expectations in every aspect. The attention to detail quality of materials and commitment to customer satisfaction truly sets them apart. I highly recommend andaseat.com to anyone looking for toptier products and exceptional service.
customer
78 days ago
Exceptional Customer Service and Quality Products at Andaseat
As someone who typically refrains from writing reviews my experience with Andaseat.com has prompted me to make an exception. It all began when I reached out to inquire about a chair that was still under warranty. What started as a simple repair query unexpectedly led to an exceptional customer service encounter and a delightful product replacement. Upon contacting Andaseat I was pleasantly surprised by the outstanding assistance I received particularly from a standout individual named Cass. His professionalism and dedication ultimately led to the swift resolution of my concern. Despite encountering some shipping delays Casss prompt and efficient email responses significantly mitigated any inconveniences showcasing a level of attentiveness that is truly commendable. Moreover the quality of the replacement chair I received surpassed all expectations. Not only is it a testament to their commitment to excellence but it also reflects the superior craftsmanship that Andaseat consistently delivers. Overall my experience with Andaseat has been nothing short of exceptional. The combination of unparalleled customer service prompt problemsolving and topnotch product quality has left me thoroughly impressed and genuinely satisfied. I wholeheartedly recommend Andaseat to anyone in search of not only premium products but also a company that prioritizes customer satisfaction above all else. My heartfelt gratitude to Cass and the entire team at Andaseat for their dedication to ensuring an outstanding customer experience.
Kyle
148 days ago
good service good chair
The chair shipped and delivered in about 7 days which was pretty quick considering there was a delay. Now for the Andaseat Phantom 3 chair itself. Ive only had it for a short time but first impressions are solid. The material feels premium construction is rigid and heavy and the comfortability is noticeable from my switch in my old leather office chair. The neck pillow can be a little annoying until you get it right but once you mess around with that and the recline arm rests you will be comfortable
Eric W.
171 days ago
Came in early Comfortable chair
The chair came in much earlier then expected and was very easy to build very comfortable as well. the only down side is the arm rest are a little hard so sitting for a while may hurt the elbows if theyre angled against the rest but other then that minor detail the chair is genuinely great.
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