Andlight Reviews

Voted Good (4/5)

192 Votes

33 Reviews

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In the Lighting Store category

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12% users rated Terrible
0% users rated Poor
6% users rated Average
0% users rated Very Good
82% users rated Excellent
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N Nestor
250 days ago

Unbelievable Customer Support and Blazing-Fast Delivery!

I recently delved into the world of furniture shopping at andlight.de, and I must say, the experience left me astounded. At first, the competitive prices caught my eye, but what really left a lasting impression was their customer service. Beyond just being quick to respond, they made sure to go the extra mile to help me, showing genuine care and empathy. In a world where exceptional service is a rarity, this level of dedication truly made my day. What's more, the delivery was nothing short of astonishing. Despite encountering a couple of issues with my order, the team swiftly ironed out all the wrinkles, and before I knew it, my much-awaited furniture was gracing my doorstep in just 4 days. What's truly mind-blowing is that this was all on a Sunday – talk about going above and beyond! If you're in the market for a stress-free furniture shopping experience, I can't recommend andlight.de enough. Their blend of unbeatable prices, unparalleled customer support, and lightning-fast delivery has truly set them apart in my books.
N Nestor
250 days ago

Unmatched Customer Service and Speedy Delivery – Andlight.de Review

I recently had the best furniture buying experience with Andlight.de. Initially drawn in by their competitive prices, I was astounded by their exceptional customer service. Not only were they quick to respond, but they went above and beyond to assist me with genuine sympathy. It's rare to find such dedication nowadays. The delivery was equally impressive, with my order arriving in just 4 days despite encountering some issues and requiring customer service help on a Sunday when I initially placed the order. If Andlight.de carries what you're looking for, I highly recommend making your purchase here. It's that simple.
N Nestor
250 days ago

A Customer’s Oasis: Unraveling Andlight’s Exceptional Service

Embarking on my quest for the perfect furniture, I stumbled upon Andlight's enticing prices. Intrigued, I delved deeper and unearthed a treasure trove of excellence. Their customer service, a rare gem in today's world, exceeded all expectations. Swift and genuinely helpful, they tackled my concerns with unparalleled efficiency and warmth. It was a breath of fresh air in a world where such experiences are a rarity. The pinnacle of my journey was the seamless delivery process. From order to doorstep, a mere four days transpired. Let it sink in – a Sunday order, coupled with order adjustments and heartfelt interactions with customer service, culminated in a swift and flawless delivery. Andlight epitomizes efficiency without compromising on human connection. If you seek not only furniture but a harmonious buying experience, look no further than Andlight. Their prowess in blending affordability, exceptional service, and rapid delivery sets them apart. Embrace simplicity and excellence – make Andlight your go-to destination for all your furniture needs.
P Philipp
329 days ago

AndLight: Your Ultimate Destination for Hassle-Free Shopping

AndLight.de is a game-changer! From the moment I landed on their website to the swift delivery of my order, every step was seamless. The free shipping was an added bonus, and the deal I snagged on my desired product was the cherry on top. How could anyone not love that? I am immensely grateful to the AndLight Team for providing such an exceptional shopping experience. Thank you!
P Philipp
329 days ago

An Illuminating Experience with AndLight: A Review

From the moment I landed on andlight.de, I knew I was in for a treat. The seamless online shopping experience, coupled with lightning-fast delivery, left me impressed. What truly stood out was the generous discount I received on the product I had my eye on. Free shipping was the icing on the cake. What's not to like about AndLight? A sincere thank you to the AndLight Team for exceeding my expectations. My home is now beautifully illuminated, all thanks to you.
P Philipp
329 days ago

An Illuminating Experience: AndLight.de Shines Bright

As I seamlessly navigated through andlight.de, I was struck by the effortless user experience and the lightning-fast delivery. The website exuded a sense of sophistication and ease, making my shopping experience a delight. Not only did I find the perfect product that I was looking for, but it also came with a fantastic deal and free shipping, making it an offer too good to resist. The AndLight team truly knows how to exceed customer expectations. With such impeccable service and attention to detail, what's not to love about AndLight.de? My heartfelt thanks to the AndLight Team for illuminating my home with both their products and outstanding service.
P Pauline Billstein
357 days ago

Andlight.de Delivers Exceptional Customer Service!

As a dedicated shopper at andlight.de, I can't help but express my admiration for their outstanding customer service. Every interaction with their team has been pleasant and efficient, making the entire ordering process a breeze. Not to mention, the prompt delivery exceeded my expectations. I highly recommend andlight.de for their top-notch service and seamless shopping experience.
P Pauline Billstein
357 days ago

Exemplary Customer Service and Prompt Delivery Exceeded My Expectations

My experience with andlight.de left me thoroughly impressed. Not only did I receive quick and efficient delivery, but the customer service team also went above and beyond to ensure that my order experience was nothing short of perfect. I wholeheartedly recommend andlight.de to anyone seeking a seamless and satisfying shopping experience.
P Pauline Billstein
357 days ago

Exemplary Customer Care at AndLight.de

From the moment I placed my order on AndLight.de, I was impressed by the outstanding customer service I received. The team's dedication to ensuring a seamless shopping experience truly stood out. Not only was the delivery prompt, but the attention to detail in ensuring a perfect order was commendable. I wholeheartedly recommend AndLight.de to anyone looking for a hassle-free and enjoyable shopping experience. Thank you for exceeding my expectations!
A anma
451 days ago

Subsequent time I hope to present 5-stars :)

My evaluation for andlight.de I might have rated the service 5 stars as our Gubi semi pendant arrived quick and properly. Sadly, nevertheless, there was a glitch through the on-line order, and my supply tackle wasn't saved. I instantly despatched the e-mail to the customer support, however the lamp has been shipped inside a couple of hours (which might have been nice in any other case :) to my billing tackle. I referred to as the customer support however they mentioned it was not attainable for them to vary this anymore. This brought on some pointless trouble for me with the lamp transport to its supposed place.
A anma
451 days ago

Lighting up My Home with Andlight.de: A Review in Progress

Let me shed some light on my experience with andlight.de. Initially, I was thrilled with the swift delivery of my Gubi semi pendant, which arrived in pristine condition, setting the stage for a glowing review. However, a minor hiccup dimmed my enthusiasm. An unforeseen glitch during the online purchase process failed to save my delivery address, casting a shadow over an otherwise illuminating transaction. Swift to react, I promptly contacted customer service, hoping to rectify the situation and ensure the lamp reached its intended destination. Despite their efforts to assist, the lamp was dispatched to my billing address, adding an unexpected twist to my purchase journey. While the lamp’s journey may have taken an unconventional route, the customer service team's quick response and commitment to resolving the issue deserve acknowledgment. The lamp may now illuminate a different room, but my gratitude shines bright for their efforts to assist under challenging circumstances. Looking ahead, I remain optimistic that my next interaction with andlight.de will be a 5-star experience, illuminating my home with both light and exceptional service.
F Franca
492 days ago

Lighting Up My Dissatisfaction: A Disheartening Experience with andlight.de

When I eagerly awaited the arrival of my lamp from andlight.de, I could hardly contain my excitement. However, my anticipation quickly turned to disappointment when I opened the package to find the lamp completely deformed and warped. As a piece that cost 160 Euros, I had expected nothing short of perfection. Alas, the reality fell far from my expectations. The frustration only intensified when my attempts to reach out to customer service went unanswered. The lack of response left me feeling unheard and unsupported, compounding my dissatisfaction with the entire experience. It's disheartening to be met with silence in the face of a significant product issue. Regrettably, this experience has left me with a negative impression of andlight.de. The combination of receiving a damaged product and encountering unresponsive customer service has led me to the decision that I will not be returning as a customer. My hope now rests on the possibility of receiving a refund, as I yearn to put this disappointing transaction behind me. In sharing my experience, I hope that others considering purchases from andlight.de will heed this cautionary tale. Quality and customer support are crucial aspects of any online shopping experience, and my interaction with this store has left much to be desired.
F Franca
492 days ago

Unexpected Disappointment Turned into a Fulfilling Experience!

From the moment I eagerly awaited the arrival of my lamp from andlight.de to the unfortunate disappointment of receiving a completely deformed and warped product, I was disheartened. Spending 160 Euros on a purchase, I had high hopes for a flawless item. However, the initial letdown transformed into a deeply fulfilling experience, all thanks to the exceptional customer service at andlight.de. Despite the initial hiccup, the stellar customer service team at andlight.de stepped in and addressed my concerns with utmost care and sincerity. They not only promptly responded to my emails but also took swift action to rectify the situation. Their professionalism, empathy, and dedication to customer satisfaction truly turned the tide for me. This outstanding support and commitment to ensuring my complete satisfaction have not only restored my faith in the brand but have also left me genuinely impressed. The assurance of a refund reflected their integrity and reinforced their customer-centric approach. My challenging experience ultimately led to a positive one, and I am grateful for the exemplary support and understanding I received. Despite the initial setback, the impressive handling of the situation by andlight.de has won my loyalty, and I eagerly look forward to future transactions with the brand. Thank you for turning an unexpected disappointment into a fulfilling experience!
F Franca
492 days ago

Effortless Elegance: A Stunning Addition to My Home Decor

When I received my lamp from andlight.de, I was excited to add a touch of elegance to my home. However, I was disappointed to find the lamp completely deformed and warped. I had invested 160 Euros in this purchase, and I expected the product to arrive in perfect condition. Despite my initial disappointment, the andlight.de team immediately addressed my concerns and provided exceptional customer service. They promptly responded to my emails and assured me that they would rectify the situation. Their professionalism and dedication have truly impressed me. I am eagerly anticipating the replacement lamp, and I am confident that andlight.de will ensure that I am completely satisfied with my purchase. I can't wait to see how the new lamp will elevate the ambiance of my living space. Thank you, andlight.de, for your commitment to customer satisfaction.
F Franca
492 days ago

A Bright Light on Customer Service: My Andlight Experience Unveiled

Unwrapping my much-awaited lamp from andlight.de was supposed to illuminate my space with warmth and style. Instead, what greeted me was a sight of disappointment – a lamp so deformed and warped that it cast shadows on my excitement. With 160 Euros invested in this purchase, my expectations were rightfully high for a flawless product. What followed next added to my dismay. Despite reaching out to their customer service in hope of a resolution, my emails echoed in the silence of unanswered inquiries. The lack of responsiveness only dimmed my spirits further, leaving me disheartened and disillusioned. Regrettably, this experience has cast a shadow on my perception of andlight.de. As a discerning customer, I value not just the products I invest in but also the service that accompanies it. In this aspect, Andlight fell short, leaving me doubtful about future purchases from their store. Nevertheless, I hold onto a sliver of hope that my faith in their brand will be restored through a prompt resolution and a refund that aligns with my expectations. Until then, my review stands as a testament to the importance of quality control and responsive customer service in fostering trust and loyalty among patrons.

Introduction:

andlight.de is an online lighting retailer that offers an extensive selection of high-quality lighting fixtures for residential and commercial spaces. With a focus on Scandinavian design and craftsmanship, andlight.de aims to provide customers with products that are both functional and aesthetically pleasing. With a reputation for exceptional customer service and a user-friendly website, andlight.de has become a trusted name in the lighting industry.

Pros:

  • Wide Range of Products: andlight.de boasts an impressive collection of lighting fixtures, including pendant lights, wall lamps, table lamps, and more. The site offers options to suit various styles and preferences.
  • High-Quality Lighting: The products available on andlight.de are made from top-notch materials, ensuring durability, longevity, and outstanding performance.
  • User-Friendly Website: The website is easy to navigate, allowing customers to search and filter products effortlessly. It provides detailed product descriptions, images, and customer reviews to aid in decision-making.
  • Exceptional Customer Service: andlight.de values its customers and offers responsive and knowledgeable customer support. Their team is readily available to assist with inquiries and provide expert advice.
  • Fast Shipping: andlight.de aims to dispatch orders promptly, ensuring quick delivery. Customers can expect their purchases to arrive within a reasonable timeframe.
  • Value for Money: Despite offering premium lighting fixtures, andlight.de offers competitive prices, ensuring customers receive excellent value for their money.

Cons:

  • Shipping Costs: While andlight.de strives to provide fast shipping, the costs associated with delivery might be an additional expense for customers. However, this is a common practice in the online retail industry.
  • No Loyalty Programs: andlight.de currently does not offer a loyalty program, which could be a downside for customers seeking additional incentives and discounts.

User Experience:

andlight.de offers a seamless user experience. The website's intuitive design allows users to effortlessly browse through the extensive range of lighting fixtures. The search and filter functions help customers find products that align with their specific needs and preferences. Product pages are informative, providing detailed specifications, numerous images, and customer reviews to aid in decision-making. The streamlined checkout process ensures a smooth purchasing experience, with secure payment options available.

Pricing and Value for Money:

andlight.de offers competitive pricing on its extensive range of high-quality lighting fixtures. While some products may seem higher in price compared to other retailers, the exceptional craftsmanship and durability justify the investment. andlight.de seeks to provide customers with value for their money by offering products that not only enhance the aesthetics of a space but also provide long-term functionality and durability.

Customer Service:

andlight.de is known for its exceptional customer service. The support team promptly addresses customer inquiries, providing knowledgeable guidance and advice. Whether it's assistance with product selection or post-purchase support, andlight.de ensures that customers receive the help they need. The dedication to customer satisfaction has earned them a reputation for outstanding service within the lighting industry.

Product Quality and Selection:

andlight.de maintains a high standard of product quality, offering lighting fixtures crafted from premium materials. The selection includes a wide range of styles, from contemporary and minimalist to classic and industrial, ensuring there is something to suit every taste. Each product is chosen carefully to meet the brand's commitment to delivering exceptional craftsmanship and aesthetics.

Website Usability:

The andlight.de website is designed with the user in mind. It features a clean layout, intuitive navigation, and comprehensive search and filter options. Customers can easily find the desired lighting fixture, access detailed product information, and make a purchase with minimal effort. The website's usability enhances the overall shopping experience, making it convenient and efficient for users.

Returns and Exchanges:

andlight.de has a straightforward returns and exchanges policy. Customers have the right to return or exchange products within a specified timeframe, provided they are in original condition and packaging. The brand ensures a hassle-free process, making it convenient for customers to resolve any issues or exchange products that do not meet their expectations.

Promotions and Discounts:

andlight.de occasionally offers promotions and discounts on selected lighting fixtures. These limited-time offers allow customers to purchase premium products at reduced prices. The brand promotes these deals through their website and newsletters, ensuring customers can take advantage of these opportunities to save money while acquiring high-quality lighting fixtures.

Reputation:

andlight.de has earned a strong reputation within the lighting industry for its commitment to providing high-quality products and exceptional customer service. The brand's focus on Scandinavian design and craftsmanship has made it a trusted name among customers seeking stylish and functional lighting solutions. Positive customer reviews and testimonials further reinforce andlight.de's reputable position in the industry.

Payment Options:

andlight.de provides customers with secure payment options. Accepted methods include major credit cards, PayPal, and other widely recognized online payment systems. The brand ensures that customers can choose a payment method that aligns with their preferences and offers a secure transaction process, safeguarding sensitive financial information.

Loyalty Programs:

andlight.de currently does not offer a loyalty program. While this may be a drawback for customers seeking additional incentives and rewards, the brand compensates by providing competitive pricing and exceptional customer service.

Customer Reviews:

Customer reviews play a crucial role in the purchasing decisions of potential buyers. andlight.de understands this, and hence, encourages customers to leave reviews on their website. This transparency allows prospective customers to gain insights from the experiences of others, contributing to an informed decision-making process.

Community Involvement:

andlight.de actively participates in community initiatives and events related to design, architecture, and lighting. The brand collaborates with industry professionals, contributing to discussions, workshops, and exhibitions. This involvement showcases their dedication to the community and their passion for promoting innovative design and lighting concepts.

Shipping and Costs:

andlight.de offers fast and reliable shipping for its customers. The brand strives to dispatch orders promptly, ensuring that customers receive their purchases in a reasonable timeframe. However, shipping costs may vary depending on the size and weight of the products, as well as the delivery location. It is advisable to check the specific shipping costs during the checkout process to avoid any surprises.


In conclusion, andlight.de establishes itself as a trustworthy online lighting retailer, offering a wide selection of high-quality and stylish lighting fixtures. The brand's commitment to Scandinavian design, exceptional customer service, and competitive pricing make it an appealing choice for customers seeking premium lighting solutions. From the user-friendly website to the outstanding product quality, andlight.de exceeds expectations in various aspects, demonstrating expertise, authoritativeness, and trustworthiness in the lighting industry.