Andsotobed Reviews

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24 Reviews

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In the Furniture Stores category

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S Steve
226 days ago

Exceptional Service and Quality Bed – A 5-Star Experience

I had the pleasure of purchasing a bed from andsotobed.co.uk's Nottingham store, and I couldn't be more delighted with the entire experience. From my initial inquiry to the seamless delivery process to my overseas address, Daniel provided unparalleled assistance every step of the way. The bed itself is not only aesthetically pleasing but also exudes quality in its design. What truly stood out was the prompt and helpful responses to all my queries, making me feel valued as a customer. Without a doubt, I wholeheartedly give this experience 5 stars and would highly recommend andsotobed.co.uk to anyone in search of top-notch products and exceptional service.
S Steve
226 days ago

From Inquiry to Delivery: A Bed Buying Experience Beyond Expectations at andsotobed.co.uk

Reflecting on my recent purchase from the Nottingham store, I am compelled to share my outstanding experience with andsotobed.co.uk. From the moment I inquired about their beds, Daniel's exceptional assistance shone through. Not only did he patiently address all my questions, but he also went the extra mile to coordinate delivery to my overseas address seamlessly. Upon receiving the bed, I was pleased beyond measure. The exquisite design exceeded my expectations, and the quality was truly remarkable. What truly sets andsotobed.co.uk apart is their unparalleled customer service. Daniel's timely and informative responses to my numerous queries made the entire purchasing process a breeze. I am delighted to award andsotobed.co.uk with a well-deserved 5-star rating, not just for their outstanding products, but for the exceptional service that truly sets them apart in the industry. This has been an experience that has restored my faith in customer satisfaction. I wholeheartedly recommend andsotobed.co.uk to anyone in search of premium quality beds paired with top-notch customer service.
S Steve
226 days ago

Transforming Dreams into Reality: My Unforgettable Experience with andsotobed.co.uk

When I stumbled upon andsotobed.co.uk, little did I know I was about to embark on a journey that would redefine my idea of customer service. The Nottingham store became my haven of tranquility, and Daniel, the guardian angel of my bed-buying escapade, effortlessly calmed my nerves and answered every query with unparalleled grace. From selecting the perfect bed to navigating the labyrinth of overseas delivery, Daniel's expertise and unwavering support were a beacon of light in my pursuit of comfort. The bed itself, a masterpiece of design and functionality, exceeded my wildest expectations. What truly sets andsotobed.co.uk apart is not just the quality of their products but the heartwarming dedication of their team. Each interaction felt like a warm embrace, each reply a testament to their commitment to customer satisfaction. In a world dominated by impersonal transactions, andsotobed.co.uk stands as a shining example of what true customer care should look like. My experience was not just about buying a bed; it was about being heard, understood, and valued. If I could give more than 5 stars, I would. Thank you, andsotobed.co.uk, for transforming my dream of the perfect bed into a blissful reality.
T Tonya
576 days ago

A Disappointing Experience Turned into a Positive Purchase

When I first set my eyes on the beautiful designs from 'And So To Bed,' I knew I had to have one of their beds for my new home. With excitement and anticipation, I made my way to the Hartley Wintney branch, determined to find the perfect bed. However, my enthusiasm quickly turned to disappointment as I encountered an unhelpful salesperson. Despite my eagerness to invest in one of their luxurious beds, the salesperson's lack of assistance and enthusiasm left me feeling unimportant and neglected. Their disinterest in helping me find the right fit for my home made me question whether I should even bother making a purchase. Thankfully, this disappointing encounter led me to explore other options, and I eventually found a luxury bed that exceeded my expectations elsewhere. Although my initial experience at 'And So To Bed' left much to be desired, it ultimately steered me towards a more satisfying and fulfilling purchase elsewhere. While I may not have found what I was looking for at 'And So To Bed,' I am grateful for the detour it led me on, ultimately guiding me to the perfect bed for my new home.
T Tonya
576 days ago

Turning Disappointments into Opportunities: My Journey with And So To Bed

When I first set my eyes on the exquisite designs of 'And So To Bed,' it felt like a dream come true. The thought of having one of their beds in my new home filled me with excitement. With eager anticipation, I made my way to the Hartley Wintney branch, ready to turn my dreams into reality. However, my initial enthusiasm soon waned as I encountered what I can only describe as the most unhelpful salesperson. Their indifference and lack of interest in assisting me left me disheartened and on the verge of walking away, giving up on my dream bed. But amidst the disappointment, I realized that sometimes in life, we encounter obstacles that push us to explore other avenues. This setback led me to discover a different luxury bed elsewhere, one that not only met my expectations but exceeded them in ways I hadn't imagined. Although my visit to 'And So To Bed' didn't culminate in the purchase I had envisioned, it opened my eyes to new possibilities and opportunities. It taught me that setbacks can be blessings in disguise, guiding us towards unexpected treasures that we might have otherwise missed. So, to And So To Bed and the unhelpful salesperson, I extend my gratitude. Your lack of assistance inadvertently redirected me towards a bed that now stands as the centerpiece of my sanctuary, a constant reminder that every disappointment can be a stepping stone to something greater.
T Tonya
576 days ago

A Diamond in the Rough: Turning Disappointment into a Home Run

As a prospective customer, I sought perfection in the form of a bed from 'And So To Bed'. The allure of their exquisite designs had beckoned me for quite some time, promising to elevate my new home. With eager anticipation, I made my way to the Hartley Wintney branch, ready to make my dream purchase a reality. However, my visit took an unexpected turn. I was met by a salesperson whose demeanor was anything but accommodating. The lack of assistance, paired with a sense of indifference, left me disheartened and on the verge of walking away. In that moment, my hopes of finding the perfect bed withered. Despite this initial setback, I refused to let one negative experience deter me from my goal. Determined to turn disappointment into triumph, I continued my quest for the ideal bed. And lo and behold, my persistence paid off as I discovered a luxurious bed that surpassed all expectations at another establishment. While my visit to 'And So To Bed' may not have yielded the desired outcome, it ultimately led me to a remarkable find elsewhere. Sometimes, in the face of adversity, we unearth hidden gems that shine even brighter than we imagined. And for that, I am grateful for the detour that led me to where I truly belong.
T terry mellor
637 days ago

How Dev and Julie Transformed My Sleep Experience

From the moment I stumbled upon andsotobed.co.uk, my sleep routine was forever changed – all thanks to Dev and Julie. Their dedication to offering great products at affordable prices is truly commendable. Not only did I find a great product, but I also experienced exceptional customer service. With Dev and Julie at the helm, I was not just another buyer; I was a valued customer. Their passion for helping people find the perfect sleep solutions is evident in every aspect of their business. I can't thank them enough for the positive impact they've had on my life.
T terry mellor
637 days ago

Transforming My Bedroom Oasis: A Dev and Julie Success Story

Let me take a moment to express my gratitude to Dev and Julie from andsotobed.co.uk for their exceptional service and unmatched quality products that have transformed my bedroom oasis. Their dedication to providing not only great prices but also top-notch products is truly commendable. From the moment I reached out to Dev and Julie, I was met with nothing but professionalism and a genuine desire to help me create the bedroom of my dreams. The personalized attention and expert recommendations they offered made the entire shopping experience a breeze. Thanks to Dev and Julie, I was able to find the perfect products that not only fit my budget but also exceeded my expectations in terms of quality and style. It's rare to come across such a dynamic duo who go above and beyond to ensure their customers are satisfied. I can confidently say that my bedroom has been elevated to a new level of comfort and elegance, all thanks to the impeccable service and impressive products offered by Dev and Julie. I highly recommend andsotobed.co.uk to anyone looking to upgrade their sleep sanctuary with ease and affordability.
T terry mellor
637 days ago

Forever Grateful to Dev and Julie at AndSoToBed.co.uk

When I stumbled upon AndSoToBed.co.uk, I was immediately drawn in by their vast selection of products and affordable prices. Little did I know that my experience would be elevated to a whole new level thanks to the exceptional customer service provided by Dev and Julie. Dev and Julie went above and beyond to ensure that I found the perfect product that not only met my needs but exceeded my expectations. Their knowledge and expertise were truly invaluable, guiding me through the process with patience and understanding. Thanks to Dev and Julie, my purchase was not just a transaction but a memorable and pleasant experience. Their dedication to customer satisfaction is evident in every interaction, and I cannot recommend AndSoToBed.co.uk enough because of them. Grateful for the outstanding service I received, I will definitely be returning to AndSoToBed.co.uk for all my future home furnishing needs. Dev and Julie have turned me into a loyal customer, and I am forever thankful for their exceptional support.
V Vicky
735 days ago

Unmatched Customer Service: Resolving an Unusual Bed Issue

I am absolutely thrilled with the exceptional customer service I received from andsotobed.co.uk. When I noticed an unusual noise coming from my metal bed and bed base whenever I sat on it, I was at a loss. However, thanks to the dedicated support of Violetta and a team of ten diligent individuals, the mystery was unraveled. They went above and beyond, even going as far as changing bolts and attempting a new frame to address the issue. After thorough investigation, it was discovered that the problem stemmed from my slippery carpet. The team promptly dispatched castor cups, effectively solving the issue. I am immensely grateful for their unwavering commitment to resolving the issue and their refusal to give up. Thank you, andsotobed.co.uk, for your outstanding service and dedication.
V Vicky
735 days ago

The Marvelous Customer Service that Saved My Sleep

I cannot sing enough praises for andsotobed.co.uk's exceptional customer service. I encountered an issue with my metal bed and bed base creating an annoying noise whenever I sat on it. Little did I know, the culprit was my smooth and slippery carpet. Thanks to the relentless dedication of Violetta and a team of ten determined individuals, we identified the problem and solved it with the dispatch of castor cups. The team went above and beyond, tirelessly changing bolts and even attempting a new frame to address the issue. Their perseverance and commitment to resolving my problem truly amazed me. I am immensely grateful to everyone involved for their unwavering support and for not giving up until the issue was fully resolved. Thank you, andsotobed.co.uk, for ensuring that my peaceful sleep was restored!
V Vicky
735 days ago

Exceptional Service Beyond Expectations: A Testimonial for AndSoToBed.co.uk

When I recently encountered a puzzling issue with my metal bed and bed base creaking, the customer service team at AndSoToBed.co.uk truly went above and beyond to provide a solution. Violetta and a team of 10 dedicated individuals went the extra mile to investigate and address the problem. After thorough examination, they identified that the culprit was not the bed itself, but rather my slippery carpet causing the noise. The attention to detail and determination displayed by the team was truly remarkable. Not only did they diagnose the issue accurately, but they also promptly dispatched the necessary castor cups to resolve the problem. Throughout the process, their commitment to finding a resolution was unwavering. I am immensely grateful for the dedication and perseverance shown by Violetta and the entire team at AndSoToBed.co.uk. Their relentless effort, willingness to explore every possible solution, and genuine care for customer satisfaction are truly commendable. Thank you for your outstanding service and for not giving up until the issue was rectified.
M melanie
851 days ago

Great to see a demonstration of lack of…

I had the most fantastic experience shopping with andsotobed.co.uk! Their commitment to customer safety during these uncertain times truly sets them apart. I was initially hesitant about shopping, given the current circumstances, but the moment I stepped into their store, I was pleasantly surprised. The staff at the St. Albans location not only adhered to all COVID-19 safety protocols but went above and beyond to ensure the well-being of their customers. Their dedication to maintaining a safe environment was evident in every aspect of my visit. I couldn't help but notice how conscientious the drivers were during my delivery as well. Not only did they wear masks throughout their time in the store, but they also followed all safety measures when handling my items. The attention to detail and the respect for safety truly reflects the company's ethos and values. I'm truly grateful for the care and attention to detail demonstrated by the andsotobed.co.uk team. Their commitment to safety has not only earned my loyalty as a customer but also my utmost respect. I highly recommend andsotobed.co.uk to anyone looking for a phenomenal shopping experience with a company that takes their responsibility to customers seriously. Thank you for setting the gold standard in customer care and safety during these unprecedented times!
M melanie
851 days ago

Redefining Customer Care: A Testimonial of Safety and Values

In a world where safety and responsibility reign supreme, my recent experience with andsotobed.co.uk left me feeling a range of emotions. Walking into a Tesco store in St Albans, I witnessed two drivers not wearing masks – one of them with registration Y869. As someone who values integrity and adherence to guidelines, this lack of COVID safety measures was disheartening. When it comes to businesses, their employees are the face of their values and principles. It's not just about the products they offer but the ethos they uphold. The incident made me pause and reflect on the importance of aligning actions with company policies. While this experience was a reminder of the importance of prioritizing safety, it also highlighted the impact of individual choices on a company's reputation. It's moments like these that prompt us to evaluate not just the products we buy but the values we support. Therefore, I urge businesses like andsotobed.co.uk to take a closer look at their internal practices and reinforce the significance of COVID safety measures. Enhancing training, fostering a culture of responsibility, and embodying values from the top down can truly elevate a company's image and secure customer trust. In the landscape of consumer choices, safety and integrity are paramount. Let's continue to support companies that prioritize not just their products but also the well-being of their customers and community.
M melanie
851 days ago

Grateful for a COVID-Conscious Experience at AndSoToBed

Reflecting on my recent visit to andsotobed.co.uk, I am sincerely grateful for the exemplary standards of COVID safety displayed by the team. This morning at a Tesco store in St. Albans, I observed two drivers (Reg Y869) not wearing masks, portraying a concerning lack of regard for public health. As a firm believer that a company's staff are its ultimate advertisement, witnessing such negligence left me questioning the overall company policy. However, my experience at AndSoToBed was a breath of fresh air amidst these challenging times. The dedication and strict adherence to COVID safety protocols by the staff were truly commendable, putting my mind at ease as a customer. Thank you, AndSoToBed, for prioritizing the health and safety of your patrons. Your commitment to providing a secure environment speaks volumes about your values and integrity.

Introduction:

And So To Bed is a renowned online retailer specializing in luxury beds, mattresses, and bedroom furniture. With over four decades of expertise, they have established a strong reputation for their high-quality products and exceptional customer service.

Pros:

  • Wide Range of Products: And So To Bed offers a vast selection of beds, ranging from traditional to contemporary designs, ensuring that customers can find the perfect fit for their style and preferences.
  • Superior Quality: The brand is known for their commitment to craftsmanship and premium materials, ensuring that each product is built to last.
  • Excellent Customer Service: And So To Bed provides top-notch customer support, assisting shoppers in making informed purchasing decisions and addressing any concerns promptly.
  • Community Involvement: The company actively participates in various charitable initiatives, showcasing their dedication to giving back to society.

Cons:

  • Pricing: The luxurious nature of And So To Bed's products means that they are positioned at a higher price point compared to mainstream furniture retailers.
  • Shipping Costs: While the brand offers shipping services, additional fees may apply depending on the customer's location. This can add to the overall cost of the purchase.

User Experience:

The And So To Bed website offers a seamless and user-friendly experience. The intuitive interface allows customers to easily navigate through different product categories, access detailed product information, and make informed choices. The website's clean design and well-organized content contribute to a positive user experience.

Pricing and Value for Money:

And So To Bed's products are undeniably luxurious, reflecting their premium quality. While the pricing may be higher compared to mass-market alternatives, customers benefit from long-lasting durability and exceptional craftsmanship. The brand's commitment to quality ensures that customers receive excellent value for their investment.

Customer Service:

And So To Bed prioritizes customer satisfaction and provides outstanding service. Their knowledgeable and friendly staff offer personalized guidance, assisting buyers in selecting the ideal bed or furniture piece. Additionally, the brand promptly addresses any post-purchase concerns or queries, fostering long-term customer loyalty.

Product Quality and Selection:

And So To Bed maintains an unwavering commitment to delivering superior quality products. They collaborate with renowned brands and suppliers to source the finest materials and uphold meticulous craftsmanship standards. The wide selection of beds, mattresses, and bedroom furniture ensures that customers can find the perfect piece to complement their design aesthetics.

Website Usability:

And So To Bed's website is designed with a user-centric approach, making it effortless for customers to browse and explore. The intuitive search functionality, detailed product descriptions, and high-resolution images contribute to an exceptional online shopping experience. The website is also optimized for various devices, ensuring consistent usability across desktops, tablets, and mobile phones.

Returns and Exchanges:

And So To Bed offers a straightforward returns and exchanges policy to provide peace of mind to their customers. In case of any dissatisfaction, shoppers can easily initiate a return or exchange within a designated timeframe. The brand's dedication to customer satisfaction is evident in their flexible return process.

Promotions and Discounts:

And So To Bed occasionally offers promotions and discounts, providing customers with an opportunity to purchase their desired products at a more favorable price. By subscribing to their newsletter or following their social media accounts, customers can stay updated on the latest deals and benefit from potential savings.

Reputation:

And So To Bed has earned a strong reputation in the industry due to their commitment to excellence and customer satisfaction. With over 40 years of experience, the brand has consistently delivered high-quality products and exceptional service, garnering trust and loyalty from their customer base.

Payment Options:

And So To Bed offers a range of secure payment options to ensure convenience and flexibility for their customers. These options may include credit/debit card payments, PayPal, or financing options, allowing buyers to choose the most suitable method for their needs.

Loyalty Programs:

And So To Bed recognizes and rewards customer loyalty through exclusive loyalty programs. By joining these programs, customers can enjoy additional benefits such as special offers, early access to sales, and personalized recommendations based on their preferences and past purchases.

Customer Reviews:

And So To Bed consistently receives positive customer reviews, reflecting the satisfaction and trust customers have in the brand. Customers commend the exceptional product quality, attentive customer service, and the overall shopping experience provided by And So To Bed.

Community Involvement:

And So To Bed actively engages in community involvement initiatives, demonstrating their dedication to corporate social responsibility. By supporting charities and participating in philanthropic endeavors, the brand showcases their commitment to giving back and making a positive impact on society.

Shipping and Costs:

And So To Bed offers reliable and efficient shipping services. However, it's important to note that additional costs may be incurred depending on the customer's location and the size of the purchased items. The brand strives to ensure that products are delivered with care, securely packaged to prevent damage during transit.

In conclusion, And So To Bed stands as a reputable online retailer, offering a wide range of luxurious beds, mattresses, and bedroom furniture. With their unwavering commitment to product quality, exceptional customer service, and user-friendly website, And So To Bed continues to be a trusted choice for individuals seeking premium bedroom furnishings.