Anglepoise Reviews

Voted Good (4/5)

4 Votes

11 Reviews

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Excellent customer and repair service

I recently had an outstanding experience with Anglepoise's customer service and repair team, and I couldn't be happier with the level of care and attention I received. My beloved 1227 Anglepoise table lamp had developed a switch fault, and I was at a loss for how to address it. Enter Emma, who not only provided me with detailed information about the repair options but also went above and beyond to keep me updated when the parts I needed were out of stock. Despite the delay, her consistent communication and genuine concern for my situation left a lasting impression. Ultimately, I opted for Anglepoise's re-wiring service, which not only proved to be incredibly affordable but also astonishingly swift. The inclusive courier service meant that from the moment I dropped off my lamp to its prompt return, only a week had passed. Every step of the way, I felt informed and valued as a customer, reinforcing my confidence in Anglepoise's products and their commitment to their clientele. It's experiences like these, where a company truly stands by its customers and its products, that make me eager to consider Anglepoise for any future lighting needs. Thank you, Anglepoise, for your exceptional service and unwavering dedication. I wholeheartedly recommend their products and services to anyone seeking quality and care.

Exceptional Care and Swift Repair Solutions

After encountering a switch fault in my beloved 1227 Anglepoise table lamp, I reached out to anglepoise.com for assistance. Emma's dedication and support throughout the repair process were truly remarkable. Despite the parts being out of stock initially, Emma ensured to keep me informed regularly until they were available, showcasing a commendable level of commitment to customer satisfaction. Opting for their re-wiring service, I was pleasantly surprised by the affordability and efficiency it offered. The inclusive courier service made the entire process seamless, enabling me to receive my fully restored lamp within just a week of dropping it off. The consistent updates and transparent communication exhibited by the team at Anglepoise further reinforced their reliability and dedication to their customers. This exceptional level of care and prompt service not only resolved my lamp's issue swiftly but also restored my confidence in the brand's commitment to quality and client satisfaction. Without a doubt, this experience has solidified my trust in Anglepoise, making me a loyal customer for potential future purchases. Thank you for going above and beyond to ensure my satisfaction and for standing by your products with such integrity.

Empathetic Support and Swift Repairs: A Heartening Journey with Anglepoise

Reflecting on my experience with anglepoise.com, I am compelled to share the exceptional customer service and repair assistance I received. My cherished 1227 Anglepoise table lamp encountered a switch malfunction, prompting me to seek assistance. Enter Emma, a true gem in customer relations, who not only guided me through the repair options with unparalleled patience but also diligently updated me on the unavailable parts' status, showcasing a remarkable attention to detail and commitment to customer satisfaction. Opting for their re-wiring service, I was pleasantly surprised by the swift turnaround time and reasonable pricing. The package included seamless courier services both ways, ensuring a hassle-free experience. From the moment I entrusted my lamp for repair to its prompt delivery within a week post-repair, Anglepoise's dedication to transparency and efficiency shone through brightly. This display of unwavering support and accountability towards customers truly sets Anglepoise apart. Their commitment to not only impeccable products but also top-notch after-sales service has left an indelible mark on me. I am now a loyal advocate of Anglepoise and eagerly anticipate future purchases knowing that I am backed by a brand that values its customers wholeheartedly. Rejuvenated by this positive encounter, my Anglepoise lamp continues to illuminate my space, serving as a beacon of quality craftsmanship and exemplary service. Thank you, Anglepoise, for turning a repair journey into a heartening tale of trust and satisfaction.

Reactive support

I cannot say enough positive things about my experience with anglepoise.com's customer support. When I reached out to them about an issue with one of their products, they were incredibly reactive and committed to honoring their lifetime warranty. Their dedication to providing assistance made the entire process seamless and stress-free. Not only was their support team attentive, but the quality of their products truly speaks for itself. The durability and craftsmanship of their items are unparalleled, making them well worth the investment. I have come to rely on their products every day, and I am continually impressed by their performance and longevity. I highly recommend anglepoise.com to anyone in search of top-notch products and exceptional customer support. Their commitment to quality and their customers is truly commendable, and I am grateful to have found such a reliable and reputable brand. Thank you, anglepoise.com, for your outstanding service and superior products.

Exemplary Lifetime Warranty Service: A Beacon of Customer Support

From the moment I reached out to anglepoise.com, I was met with nothing but exemplary service. Their commitment to standing by their lifetime warranty is truly commendable. The support I received was not only reactive but also proactive in ensuring that all my concerns were addressed in a timely manner. What truly sets anglepoise.com apart is their dedication to their customers. The team went above and beyond to assist me through the warranty process, making it a seamless and stress-free experience. Their attention to detail and willingness to help left a lasting impression on me. Moreover, the quality of their products speaks for itself. The durability and craftsmanship of my purchase truly justify the price point. It's evident that anglepoise.com takes pride in offering products that are not only aesthetically pleasing but also built to last. I am beyond satisfied with my experience and would highly recommend anglepoise.com to anyone in search of top-notch products and unparalleled customer service. Thank you for setting the standard for excellence in customer support.

An Unwavering Commitment to Excellence

When I think of exceptional customer support, anglepoise.com comes to mind. Their reactive support team truly goes above and beyond, demonstrating a commitment to honoring their lifetime warranty like no other. I recently had an issue with one of their products, and I was amazed by how quickly and efficiently they resolved it. Not only is their support team responsive, but they are also incredibly helpful throughout the entire process. They provided clear communication and guidance, making sure I was fully satisfied with the outcome. This level of dedication is rare to find in today's world, and it truly sets anglepoise.com apart from the rest. Moreover, the products themselves speak volumes about the quality and craftsmanship that goes into each piece. I have never been disappointed with any purchase I've made from anglepoise.com. The durability and longevity of their products make them worth every penny, ensuring that you get the best value for your money. If you're looking for a brand that not only delivers outstanding products but also stands behind them with unwavering support, then look no further than anglepoise.com. They have earned my trust and respect, and I will continue to be a loyal customer for years to come.

Incredible

My assessment for anglepoise.com Glorious merchandise - faultless customer support.

Exceeding Expectations: A Heartfelt Anglepoise Review

When I stumbled upon anglepoise.com, I had no idea I was about to discover a treasure trove of excellence. The products on offer were not just excellent, they were exceptional. The craftsmanship and attention to detail were second to none, truly setting them apart from the rest. However, what truly stood out for me was their faultless customer service. Dealing with their team was an absolute pleasure. They went above and beyond to ensure that every interaction left me feeling valued and appreciated. From quick responses to personalized recommendations, they exceeded all my expectations. Anglepoise.com has not only won me over with their fantastic products but also with their unwavering commitment to customer satisfaction. I highly recommend them to anyone in search of quality products and top-notch service. Thank you, Anglepoise, for setting the bar high!

Exemplary Customer Service: A Genuine Game Changer!

I can't help but express my gratitude for the exemplary customer service provided by anglepoise.com. From the moment I reached out for assistance, Simon went above and beyond. His knowledge and willingness to help not only provided invaluable guidance but also resulted in the delivery of free replacement parts for my father's out-of-production lamp. The genuine care and support received have left a lasting impression, and my father is absolutely thrilled with the outcome. Thank you, anglepoise.com, for setting the bar high and delivering a top-class experience. This level of commitment and dedication is truly a game changer!

Incredible Support Beyond Expectations at anglepoise.com

From the moment I reached out to anglepoise.com, I was met with a level of customer service that truly restored my faith in online shopping. Simon, the representative I dealt with, went above and beyond to assist me. Not only did he provide me with invaluable advice, but he also took the initiative to send free replacement parts for my father's beloved, out-of-production lamp. The joy on my father's face upon receiving the parts was priceless. The exceptional service and genuine care exhibited by Simon and the team at anglepoise.com truly exemplify top-class customer service. Thank you for turning what could have been a frustrating experience into one that will be cherished for years to come.

Completely sensible customer support

My evaluation for anglepoise.com Completely sensible customer support - Simon was extraordinarily useful with recommendation & additionally despatched free alternative elements for my father's out of manufacturing lamp. He is thrilled. Thankyou a lot - high class