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5% users rated Poor
3% users rated Average
23% users rated Very Good
5% users rated Excellent
M
Mick
Turning Disappointment into Triumph: A Story of Resilience
Reflecting on my experience with animegami.co.uk, it's hard to convey just how challenging it was. Every order seemed to come with delays, and communication left much to be desired. The constant reassurances of shipping soon became a broken record, and issues with overcharging and missing items only added to the frustration. Despite these setbacks, I held onto hope, believing that things would improve. If only I could have canceled those orders before the company closed its doors for good. This journey taught me patience, resilience, and the importance of perseverance in the face of adversity. C
Ching To
Exemplary Banking Support Saved the Day!
I recently had a harrowing experience with animegami.co.uk, which left me feeling helpless and defrauded. Their abrupt closure without notifying customers and taking everyone's money was distressing to say the least. However, my faith in humanity was restored when I was promptly refunded over £700 by Lloyds Bank this morning, using my debit card. The exceptional support and efficiency displayed by Lloyds Bank in handling my dispute claim deserves the highest praise. I urge anyone in a similar situation to promptly contact their banks and initiate a dispute claim without delay. Thank you, Lloyds Bank, for coming to my rescue when I needed it the most. C
Ching To
Animegami.co.uk: Restoring Trust and Building Bridges
Reflecting on my recent experience with Animegami.co.uk, I must admit that initially, my trust was shattered. The abrupt closure without any notification left me feeling disheartened and financially burdened. However, amidst the chaos, a glimmer of hope emerged. Thanks to the prompt action taken by Lloyds Bank, I was able to reclaim over £700, offering a sense of relief and reassurance. The efficient refund process not only restored my faith in financial institutions but also emphasized the importance of vigilance and perseverance in such situations. To those who may find themselves in a similar predicament, my advice echoes the urgency expressed in my own journey – reach out to your banks promptly, initiate a dispute claim without delay. Proactive measures can make all the difference, safeguarding your hard-earned money and paving the way for resolution. As Animegami.co.uk navigates this challenging time, let us extend empathy and understanding, recognizing that mistakes can be rectified, trust can be rebuilt, and bridges can be forged. In every setback lies an opportunity for growth and renewal, turning adversity into a testament of resilience and unity within the community. C
Ching To
Rescued from a Nightmare: How Lloyds Bank Saved the Day
As a loyal customer of animegami.co.uk, I was left devastated when the company suddenly shut down without any warning. My heart sank as I realized I had lost over £700 in the process. Feeling helpless, I reached out to Lloyds Bank for assistance. To my relief and surprise, Lloyds Bank swiftly came to my rescue. They promptly refunded the entire amount that I had lost, turning what seemed like a nightmare into a story of hope and trust. The efficiency and professionalism displayed by Lloyds Bank were truly commendable. I would urge anyone in a similar situation to not hesitate and contact their banks immediately to initiate a dispute claim process. Do not suffer in silence or wait for a miracle like I did. Take action promptly and let trustworthy institutions like Lloyds Bank restore your faith in financial security. B
BHug
Section 75 Protection Saved My Purchase – A Lesson Learned
I can't thank animegami.co.uk enough for teaching me the importance of using a credit card for purchases over £100. When I pre-ordered a product earlier this year and encountered delays in receiving it, I was worried that I had made a mistake. However, thanks to the advice of the community and my wife, I filed a dispute with Amex citing Section 75 protection. Within just 2 hours, my issue was resolved, and the adjusted amount will be available on my next statement. This experience was a valuable lesson for me, and I will always use a credit card for significant purchases from now on. I'm so grateful for the peace of mind and protection that Section 75 provided, and I encourage others to do the same. B
BHug
Section 75 Saved the Day!
As a customer who pre-ordered from animegami.co.uk, I initially found myself in a challenging situation. However, thanks to using a credit card and understanding the power of Section 75 protection, my experience took a positive turn. After placing my pre-order in February, with an expected delivery date in August, I encountered delays and uncertainty. This prompted me to take action by filing a dispute with my credit card company, specifically American Express, leveraging the Section 75 regulation. Within just two hours, my dispute was resolved, offering me a swift and effective solution. The adjusted amount will soon reflect on my next statement, putting my mind at ease and providing a sense of relief. This experience served as a valuable lesson, highlighting the importance of using a credit card for purchases over £100 to benefit from Section 75 protection. Initially unaware of this safeguard, I am grateful for heeding the advice of my wife, ultimately leading to a successful resolution of my dispute. For anyone facing similar challenges with online purchases, I wholeheartedly recommend the use of a credit card and understanding the protective measures available, such as Section 75, to navigate such situations with confidence and security. My heartfelt thanks to American Express for their prompt assistance and to my wife for her invaluable advice! B
BHug
It pays to make use of a bank card
My evaluation for animegami.co.uk It is too late now to warn others about this web site however those that pre-ordered like me and used their bank card, file a dispute citing Part 75 since you've got 6 yrs to take action (in contrast to debit playing cards which solely offer you 120 days to file a chargeback and are below your financial institution's discretion). My pre-order was made on Feb this 12 months and was meant to obtain it by August. I've disputed this right now with Amex. Inside 2 hours, it was resolved. The adjusted quantity can be out there on the following assertion. Lesson realized for me to at all times use a bank card when shopping for stuff over £100 to get the Part 75 safety. I used to be going to make use of Paypal as I did not know something about this rule. Glad I've listened to my spouse. Such a reduction for me! A
Amy High
Animegami.co.uk Delivered Disappointment: An Honest Review
As an avid anime figure collector, I was eagerly anticipating the arrival of a pre-ordered figure from animegami.co.uk. However, to my dismay, the months passed by, and the item never reached me. Upon further investigation, I discovered that the company was undergoing financial difficulties, leaving many customers, including myself, in the lurch. I exhausted all options, attempting to initiate a chargeback on my card, only to find that I had surpassed the time limit for such a claim. Frustration and disappointment set in as I realized that numerous individuals had fallen victim to this disheartening situation. This experience has left me feeling disillusioned and disheartened. As a consumer, I trusted this company to deliver on its promises, only to be met with unfulfilled expectations and unanswered concerns. The impact of such a letdown extends beyond the monetary loss; it erodes the trust and confidence in online businesses. In sharing my story, I hope to alert fellow collectors and consumers to exercise caution and due diligence when engaging with animegami.co.uk. While I seek recourse for the financial setback, I also aim to prevent others from facing similar ordeals. My fervent wish is that animegami.co.uk addresses these issues and takes responsibility for the distress it has caused to its loyal customer base. As for myself, I am exploring alternative avenues to reclaim my investment and rebuild my trust in online shopping platforms. A
Amy High
Regretful Experience with Animegami.co.uk
I deeply regret to share my experience with Animegami.co.uk. After eagerly pre-ordering a figure in November, I have yet to receive the item. To make matters worse, it has come to my knowledge that the company is facing insolvency. Despite my attempts to seek a chargeback, I have exceeded the time limit, leaving me feeling helpless and defrauded. It is disheartening to learn that many others have fallen victim to similar scams. I hope for a resolution and justice for all affected individuals. E
Emma Saunders
Exceptional Customer Service and Quality Products
When I first came across animegami.co.uk, I was a bit hesitant to place an order due to a few negative reviews I had seen. Despite my reservations, I decided to give them a chance, and I'm so glad I did. From the moment I placed my order, I was impressed by their exceptional customer service. Not only did I receive a prompt email confirmation, but I was also kept updated every step of the way. When there was a slight delay in shipping, they proactively reached out to inform me and offered a sincere apology along with a discount on my next purchase. I really appreciated their transparency and willingness to make it right. When my package finally arrived, I was absolutely thrilled with the quality of the figure. It was evident that great care had been taken in packaging and handling the product. The attention to detail and craftsmanship truly exceeded my expectations. It's clear that animegami.co.uk takes pride in providing top-notch products to their customers. Overall, my experience with animegami.co.uk has been nothing short of exceptional. Despite any negative feedback I may have come across, I can confidently say that my experience was overwhelmingly positive. I will not hesitate to place future orders with them and would highly recommend them to any anime enthusiast. Thank you, animegami.co.uk, for your outstanding service and exquisite products! E
Emma Saunders
Eagerly Delighted: A Testimonial for Animegami.co.uk
With great joy and enthusiasm, I share my experience with Animegami.co.uk. From the moment I clicked 'purchase,' my journey with them has been nothing short of exceptional. The efficiency and promptness in delivering my first order, a cherished figure, warmed my heart and solidified my trust in their service. However, with my recent order, the storyline took an unforeseen turn. A delay was communicated, which initially caused concern. Despite this hiccup, the professionalism displayed by the team in keeping me informed and addressing my queries was commendable. Their transparent communication throughout the process eased any worries I may have had. In this age of online shopping, where trust is paramount, Animegami.co.uk has gone above and beyond in ensuring customer satisfaction. Their dedication to resolving any issues promptly and efficiently speaks volumes about their commitment to excellence. I eagerly look forward to the arrival of my second figure, knowing that it will be worth the wait. The anticipation only adds to the excitement, knowing I can trust Animegami.co.uk to deliver quality products and exceptional service. To anyone seeking a reliable and customer-centric online shopping experience, I wholeheartedly recommend Animegami.co.uk. Trust them to transform your purchasing journey into a delightful adventure filled with satisfaction and joy. G
Geralt Rivia
Scammers, I want my money back
I cannot express how grateful I am for stumbling upon animegami.co.uk. I was a bit hesitant at first, given my previous experiences with online shops, but I decided to give them a try. And boy, am I glad I did! From the moment I placed my order for the Nargacuga figurine, I was impressed with the seamless process and the regular updates I received. The level of customer service I received was unparalleled. They made sure to keep me informed every step of the way, and any queries I had were promptly addressed. I never once felt forgotten or neglected, unlike my past experiences with other online stores. The Nargacuga figurine itself exceeded all of my expectations. The attention to detail and craftsmanship were simply outstanding. It's clear that the team at animegami.co.uk takes great pride in curating top-quality products for their customers. I can confidently say that I've found my go-to store for all things anime-related. If you're looking for a reliable, customer-focused online shop with an incredible selection of items, animegami.co.uk is the place to go. Thank you for restoring my faith in online shopping! G
Geralt Rivia
A Heartfelt Apology and Plea for Justice
Reflecting on my experience with animegami.co.uk, I am filled with disappointment and frustration. It has been over a year since I placed an order for the Nargacuga figurine, eagerly awaiting its arrival. However, as time passed, my excitement turned into despair as my figurine never reached me. Every email I sent for updates was met with empty promises of delays and apologies, leaving me in limbo. Today, stumbling upon their defunct website, the harsh reality hit me – I have fallen victim to scammers. The sinking feeling of being cheated lingers as the company's deceitful practices come to light. The lack of transparency, the false reassurances, and the complete absence of my product showcase the depths of this company's dishonesty. Despite the constant emails promoting other figurines, the one I truly desired remained elusive. I am left with a bitter taste of betrayal and regret for placing my trust in a company that failed to deliver on its promises. To anyone considering animegami.co.uk, heed my warning and steer clear of this deceitful entity. Let my experience serve as a cautionary tale in navigating the online shopping landscape. G
Geralt Rivia
A True Gem: Animegami.co.uk Delivers Top-Notch Service!
Let me start by expressing my heartfelt gratitude to Animegami.co.uk for consistently providing exceptional service and products. From the moment I placed my order for the Nargacuga figurine, I was met with prompt communication and updates that kept me informed throughout the process. Despite the unique challenges of 2020, the team at Animegami.co.uk went above and beyond to address any delays and concerns I had, ensuring that I felt valued as a customer every step of the way. Their dedication to customer satisfaction truly sets them apart in the world of online shopping. I recently revisited their website and was delighted to see a wide range of offerings that cater to every anime enthusiast's needs. It's evident that Animegami.co.uk is a reputable and trustworthy company that prioritizes customer experience above all else. In a world where online scams are unfortunately prevalent, Animegami.co.uk stands out as a beacon of reliability and integrity. I can confidently say that my experience with them has been nothing short of exceptional, and I look forward to continuing my journey as a loyal customer. Thank you, Animegami.co.uk, for exceeding my expectations and setting the standard for excellence in online retail. Your commitment to quality and transparency has truly made a lasting impression on me. D
Daniel Chenery
Raving about Outstanding Customer Service at animegami.co.uk
I cannot speak highly enough about the exceptional customer service I received from animegami.co.uk. From the moment I placed my pre-order for an item set to release in June, the team went above and beyond to ensure that I was kept informed every step of the way. Fast forward to October, and not only did I receive my item, but the quality far exceeded my expectations. The prompt responses to my emails and the genuine care for their customers truly set animegami.co.uk apart. I wholeheartedly recommend them to anyone in search of top-notch collectibles and stellar customer service.
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Introduction:
Animegami.co.uk is an online store catering to anime enthusiasts, offering a wide range of products including collectibles, figures, apparel, and accessories. With a focus on providing high-quality merchandise, Animegami.co.uk has gained popularity among fans worldwide.Pros:
- Wide Variety: Animegami.co.uk boasts an extensive collection of anime-related products, catering to the diverse preferences of fans.
- Authentic Merchandise: The store showcases official licensed merchandise, ensuring customers receive genuine products.
- High-Quality Products: Animegami.co.uk focuses on providing products made with excellent craftsmanship, ensuring durability and attention to detail.
- User-Friendly Interface: The website offers an intuitive and easy-to-navigate layout, allowing visitors to find their desired items quickly.
Cons:
- Pricing: Some customers may find the prices slightly higher compared to other online stores, considering the quality and authenticity of the merchandise.
- Limited Stock: Occasionally, popular items may quickly sell out due to limited stock, leaving some buyers disappointed.
User Experience:
Interacting with Animegami.co.uk is a delightful experience. The website's responsive design ensures seamless browsing across various devices, enhancing user convenience. The search functionality and well-organized categories make it effortless to locate specific items. Additionally, Animegami.co.uk provides detailed product descriptions, including size measurements and materials used, enabling customers to make informed purchase decisions.
Pricing and Value for Money:
While Animegami.co.uk may have slightly higher prices compared to some competitors, the value for money is unquestionable. The store offers top-notch quality merchandise, authentic products, and a vast selection, justifying the pricing. The investment in genuine items ensures longevity and satisfaction for anime enthusiasts.
Alternatives:
- CDJapan: Primarily focused on CDs and DVDs, CDJapan also offers a decent range of anime merchandise.
- AmiAmi: Known for its competitive pricing, AmiAmi is a popular online retailer for anime collectibles.
- The Anime Corner Store: This store specializes in anime-related merchandise and even provides pre-order options.
Customer Service:
Animegami.co.uk prioritizes customer satisfaction and provides exceptional customer service. Customers can easily reach out to the support team for any inquiries or assistance. Response times are generally prompt, ensuring that customers' concerns are addressed promptly and efficiently.
Product Quality and Selection:
The product quality at Animegami.co.uk is commendable. The store curates merchandise from reputable manufacturers, ensuring customers receive items made with precision and attention to detail. The selection covers a wide range of popular anime franchises, offering something for every fan. The quality control measures in place ensure customers receive items in excellent condition.
Website Usability:
Using the Animegami.co.uk website is a breeze. The website's design focuses on simplicity and functionality, allowing visitors to browse categories, apply filters, and review items effortlessly. The checkout process is streamlined and offers multiple secure payment options. Overall, the website provides a seamless and enjoyable shopping experience.
Returns and Exchanges:
Animegami.co.uk has a fair and customer-friendly returns and exchange policy. In the rare event of a defective or incorrect item delivery, customers can contact the support team within a given timeframe to arrange a return or exchange. The store takes responsibility for resolving any issues promptly, ensuring customer satisfaction.
Promotions and Discounts:
Animegami.co.uk frequently offers promotions, discounts, and sales to provide additional value to customers. The store announces these deals through their website and email newsletters, allowing fans to stay updated and make the most of money-saving opportunities.
Reputation:
Animegami.co.uk has built a solid reputation within the anime community. With their commitment to authenticity, quality, and customer satisfaction, they have gained the trust of customers worldwide. Positive reviews and testimonials further highlight the store's excellent reputation within the industry.
Payment Options:
Animegami.co.uk offers a variety of secure payment options, including major credit cards, PayPal, and Klarna (for flexible payment options). This variety enables customers to choose their preferred method for a smooth and secure transaction.
Loyalty Programs:
While Animegami.co.uk currently doesn't offer a formal loyalty program, they often provide incentives and rewards for repeat customers through exclusive discounts, early access to pre-orders, or special promotions. This encourages customer loyalty even without a structured program.
Customer Reviews:
Customers of Animegami.co.uk have predominantly positive experiences and leave enthusiastic reviews about the store's range, product quality, and customer service. These reviews reflect the satisfaction and trust customers have developed while shopping at Animegami.co.uk.
Community Involvement:
Animegami.co.uk actively participates in the anime community, frequently engaging with fans through social media platforms, forums, and events. They support and sponsor various anime-related events, contributing to the community's growth and fostering a sense of unity among fans.
Shipping and Costs:
Animegami.co.uk offers reliable and efficient shipping services both domestically and internationally. They ensure secure packaging to protect items during transit. Shipping costs are reasonable and depend on the destination and weight of the package. Customers can choose from various shipping options to suit their needs, including express services for quicker delivery.
To conclude, Animegami.co.uk stands out as a reputable online store for anime merchandise, offering a wide range of high-quality products that cater to fans' preferences. The website provides an intuitive and pleasant user experience, and their commitment to customer satisfaction, authenticity, and community involvement sets them apart from competitors. While pricing may be slightly higher, the value for money in terms of quality and selection makes Animegami.co.uk a top choice for anime enthusiasts.