Users Voice for Annoushka

63% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
38% users rated Excellent
Pie Chart Review Representation for Annoushka
Annoushka Overall rating
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Quality

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Review article published on: 19 Apr 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 2.5 4.7 4.6 4.7 4
Nov 2022 5 3 4.5 4.2 4.2 4.2
Dec 2022 5 5 5 5 5 5
Jan 2023 1 5 4.1 3.6 3.3 5
Mar 2023 1 1.8 5 5 5 4.1
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Detailed Annoushka Review by

Introduction

Annoushka is a luxury jewelry brand that was founded by Annoushka Ducas in 2009. Known for its iconic designs and exquisite craftsmanship, Annoushka offers unique pieces of jewelry that exude elegance and sophistication. The brand focuses on crafting jewelry that reflects individuality and tells a story.

Pros and Cons

Pros:
  • Exquisite craftsmanship with attention to detail
  • Unique and iconic designs
  • A wide range of jewelry options to choose from
  • High-quality materials used in making jewelry
Cons:
  • Pricing may be high for some customers
  • Not all designs are available in all sizes
  • Limited payment options

User Experience

The Annoushka website offers a seamless user experience with a clean and sophisticated interface. The website is easy to navigate and offers a wide range of jewelry options that can be filtered by category, price, and material. The website also features informative product descriptions and images that give customers an idea of what they are buying.

Pricing and Value for Money

Annoushka jewelry is known for its high quality and intricate designs, which reflect in its pricing. However, customers can be assured that they are getting their money's worth with the exceptional craftsmanship and high-quality materials used in making the jewelry.

Alternatives

Some alternatives to Annoushka include Tiffany & Co, Cartier, and Van Cleef & Arpels, which also offer high-quality luxury jewelry that exude elegance and sophistication.

Customer Service

Annoushka offers excellent customer service with a team of knowledgeable experts who can assist with any queries or concerns. Customers can reach out to the brand via email or phone and can expect a response within 24 hours.

Product Quality and Selection

Annoushka jewelry is made from high-quality materials such as gold, diamonds, and pearls, which are masterfully crafted to create exquisite designs that are both unique and timeless. The brand offers a wide selection of jewelry pieces ranging from rings, necklaces, bracelets, and earrings, all of which are designed to tell a story and reflect individuality.

Website Usability

The Annoushka website is easy to navigate with a clean and sophisticated interface that allows customers to find what they are looking for quickly. The website is also optimized for mobile devices, making it convenient for customers to browse and shop on the go.

Returns and Exchanges

Annoushka offers a hassle-free returns and exchange policy, allowing customers to return or exchange any items within 14 days of receiving them, provided they are in their original condition.

Promotions and Discounts

Annoushka occasionally offers promotions and discounts on its website, which can be accessed through its newsletter or social media pages. Customers can also take advantage of free shipping on orders over a certain amount.

Reputation

Annoushka has a solid reputation for producing high-quality luxury jewelry that reflects individuality and storytelling. The brand has won numerous awards for its exceptional craftsmanship and unique designs and is recognized as a leader in the industry.

Payment Options

Annoushka accepts payment through major credit cards such as Mastercard, Visa, and American Express. Customers can also pay through PayPal and Apple Pay.

Loyalty Programs

Annoushka does not currently offer a loyalty program, but customers can sign up for its newsletter to receive exclusive offers and promotions.

Customer Reviews

Customer reviews on the Annoushka website are overwhelmingly positive, with customers praising the quality and craftsmanship of the jewelry, as well as the excellent customer service.

Community Involvement

Annoushka is actively involved in various charitable causes such as supporting children's education and funding art therapy programs. The brand also collaborates with artists and designers to create unique pieces of jewelry that support charitable organizations.

Shipping and Costs

Annoushka offers free standard shipping on all orders within the UK and Europe. International shipping is also available, but customers should expect to pay additional fees for shipping and customs.

Annoushka Recent User Reviews

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Reviewer Name: Mrs Marsh

Review Submission Date: 2022-12-28

Review Title: I would give them a 0 if this was…
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Review Description: I would give them a 0 if this was possible. I have had a few items over the years - in one a bracelet broke constantly. The most recent disappointment is a charm (costing more than £5000) which just comes loose ie the clasp is not fit for purpose. Absolutely terrible products

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Reviewer Name: Abby

Review Submission Date: 2022-11-26

Review Title: Bicester village staff were rude to me…
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Review Description: Bicester village staff were rude to me and my friend whilst in the store

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Reviewer Name: Blackmonk

Review Submission Date: 2021-04-21

Review Title: In November
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Review Description: In November I bought a bracelet from Annushka, which was made absolutely not thoughtfully; it constantly clung to clothes, and as a result, after 2 months, the clasp of the bracelet opened itself and the bracelet was lost. I threw out the money, I was very disappointed.

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Reviewer Name: Vicky

Review Submission Date: 2020-10-30

Review Title: I just love the 7 charms concept
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Review Description: I just love the 7 charms concept. So special and of course chic!

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Reviewer Name: salma

Review Submission Date: 2020-07-22

Review Title: Excellent customer service and beyond…
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Review Description: Excellent customer service and beyond expectationsAnnoushka not only provide beautiful jewelleries but has excellent customer service. I had an issue with a faulty earring that i lost and they were very understanding and quick to reply to offer replacement.The staff at the liberty (george) was very kind and patient.during lockdown they were responding. I was vey happy and happily surprised by their quick and efficient response.

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