Antler Reviews

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72 Reviews

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In the Luggage Store category

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0% users rated Poor
0% users rated Average
17% users rated Very Good
67% users rated Excellent
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J Jennifer Powell
48 days ago

Transforming Generosity into Smiles: A Heartwarming Gift Story

From the moment I stumbled upon antler.com, I knew I had found the perfect gift for a dear friend. The anticipation of her reaction was exhilarating, and let me tell you, it did not disappoint. As she unwrapped her present, a radiant smile spread across her face, illuminating the room with joy and gratitude. The product I selected from Antler's collection not only met but exceeded all expectations. The craftsmanship and attention to detail were evident, making it a truly special and cherished gift. Witnessing my friend's eyes light up with excitement and admiration was a moment I will never forget. Antler.com has undoubtedly won not only my trust but also my heart with their exceptional products and unparalleled customer service. My friend's love for the gift I got her is a testament to the quality and thoughtfulness that Antler puts into each of their creations. Thank you, Antler.com, for helping me bring happiness and warmth to my friend's day. Your products have a way of not just being gifts but creating lasting memories filled with joy and appreciation. I cannot recommend Antler.com enough for anyone looking to make a meaningful impact with their gifts.
H Hickupnorth
49 days ago

Impressively Swift and Impeccable Quality – Antler.com Delivers Beyond Expectations!

Discovering Antler.com was a game-changer for me. Not only did I find the perfect bag I was looking for, but their exceptional service truly blew me away. The delivery was lightning-fast, far exceeding my expectations. Opening the package, I was immediately struck by the quality of the bag. Every stitch and detail spoke of durability and elegance. Though I haven't had the chance to use the bag yet, I am confident that it will accompany me on various adventures, effortlessly combining style and functionality. Antler.com has won me over not just with their swift delivery, but with their uncompromising commitment to quality. I cannot wait to show off my new bag and spread the word about this fantastic find to everyone I know. Thank you, Antler.com, for exceeding my expectations in every way possible!
L LC
49 days ago

A Perfect Travel Companion: Antler’s Blush Backpack

Embarking on an exciting journey, I eagerly awaited the arrival of my newly ordered backpack from Antler.com. Initially, I was taken aback by its size, slightly larger than anticipated from the online images. However, as I held it in my hands, the spaciousness of the backpack dawned upon me - a perfect fit for all my travel essentials. The Blush color, a serene hue reminiscent of sunsets, added a touch of elegance to my travel ensemble. Its sturdy construction and well-thought-out design assured me of its durability and functionality. With every pocket and compartment carefully crafted, I could organize my belongings efficiently for my upcoming adventures. As I visualize myself exploring new destinations with this backpack in tow, I am filled with anticipation and excitement. Antler has truly outdone themselves with this creation, and I cannot wait to embark on unforgettable journeys with my perfect travel companion - the Blush Backpack. Thank you, Antler, for exceeding my expectations!
D Denny
49 days ago

A Heartfelt Discovery: Unveiling the Treasures of Antler.com

Embarking on a quest for the perfect travel companion, I stumbled upon the virtual realm of Antler.com. Mesmerized by the vast array of choices, each product beckoned with promises of quality and functionality. The detailed descriptions painted vivid portraits of durability and style, making the selection process a breeze. As I eagerly awaited the arrival of my chosen companion, the delivery timeline appeared almost magical. Within a mere week, the package arrived at my doorstep, filled with anticipation and excitement. The seamless experience from browsing to unboxing truly left an indelible mark on me. Antler.com is not just a website; it's a portal to a world where practicality meets elegance, where convenience intertwines with luxury. My journey with Antler.com has been nothing short of enchanting, and I eagerly look forward to exploring more treasures from this online haven.
C CleeClee Crease
49 days ago

Turning a Disappointment into an Opportunity at Antler.com

My journey with Antler.com began with high hopes, only to be met with disappointment. Upon receiving my order of a carry-on and a travel backpack, I was disheartened by the poor quality and inaccurate color of the items. Determined to rectify the situation, I promptly initiated a return process. However, what followed was a frustrating cycle of miscommunication and delays. The customer service team seemed to pass me back and forth between departments, each claiming the other was responsible for my concerns. This lack of cohesion left me feeling unheard and exasperated, a sentiment echoed by many other dissatisfied customers I found online. Despite eventually securing a return for the carry-on, the backpack remains unresolved, prolonging my ordeal. While this experience has been trying, I believe in the power of constructive feedback. I urge Antler.com to streamline their customer service processes to avoid similar scenarios in the future. Although my initial encounter was far from ideal, I view this setback as an opportunity for Antler.com to improve and grow. As I navigate this disappointing chapter, I remain hopeful that the company will prioritize customer satisfaction and uphold their reputation for quality and reliability. While I may refrain from future purchases, I hold out hope that others may have a more positive experience with the brand.
L Liam
51 days ago

A Disappointing Experience Turned into an Important Lesson Learned

My journey with antler.com started with excitement, but unfortunately, it quickly spiraled into disappointment. The breaking zip and excessive scuff marks on my new suitcase left me feeling utterly let down. However, it was the customer service experience that truly shattered any remaining trust. Slow responses, condescending interactions, and a refusal to address the issue effectively highlighted a lack of concern for customer satisfaction. This ordeal taught me a valuable lesson in researching brands and their customer service reputation before making a purchase. While my Antler suitcase may have been a regretful buy, the experience served as a stark reminder to prioritize quality and service excellence when choosing products in the future.
C Christine
52 days ago

Unmatched Quality and Service: Antler.com Delivers Excellence!

My experience with Antler.com has been exceptional! From the seamless order process to the swift turnaround time, I was impressed at every step. The vibrant color of the case caught my eye, and upon inspection, it was evident that the craftsmanship was top-notch. However, I did notice a strong chemical odor emanating from the case. Despite this, I have taken proactive measures to address it. I have been airing it out regularly, using Febreze, and am optimistic that the odor will subside before my upcoming flight. Despite this minor setback, the quality and service provided by Antler.com are unmatched. I look forward to enjoying my new case and traveling with confidence, thanks to the reliability of Antler.com!
U Ursula Basich
54 days ago

Unbreakable Durability and Timeless Elegance: Antler Suitcase Exceeds Expectations!

As an avid traveler, receiving my Antler suitcase right on schedule was a relief amidst the chaos of trip planning. The moment I unboxed it, the sturdy construction and sleek design instantly impressed me. Not only is it aesthetically pleasing, but its robust build exudes confidence that it can withstand any travel adventure I embark on. Knowing that it comes with a lifetime warranty is the cherry on top, offering me peace of mind for my future journeys. Antler has truly outdone themselves with a product that embodies both durability and style, making me excited to put it to the test on my next travel escapade.
D Debbie Perrin
55 days ago

Exemplary Customer Service & Quality Products

My experience with antler.com has truly been remarkable. I recently purchased a set of luxurious luggage items from them, and upon unpacking, I noticed that the dust bags were missing. Despite this initial setback, I reached out to their customer service team, and I must say that they went above and beyond to rectify the situation. Not only did they assure me that they would contact the warehouse and have a set of dust bags sent out to me, but they also followed up diligently to ensure that I received them promptly. Their dedication to resolving my issue in a timely and efficient manner truly impressed me. I appreciate the level of care and attention to detail that antler.com provides to its customers. The quality of their products speaks for itself, and coupled with their exceptional customer service, it's a winning combination. I highly recommend antler.com to anyone looking for top-notch luggage items and a company that values customer satisfaction above all else. Thank you, antler.com, for your outstanding service and for going the extra mile to ensure my experience was nothing short of perfect.
G GM
56 days ago

Heartwarming Journey with Antler: A True Gem

My journey with Antler has been nothing short of amazing, and I couldn't wait to share my experience. From the moment I placed my order on their website, I was pleasantly surprised by how fast the shipping was. It blew my expectations out of the water! When the carry-on suitcase arrived, I was in awe of the quality. It was clear that Antler pays meticulous attention to detail and craftsmanship. As I presented it to my wife, her eyes lit up with joy, and that moment was truly priceless. Seeing her happiness brought me immense satisfaction, and I knew I had made the right choice. Not only did I fall in love with the product, but Antler's exceptional service and product range have also won me over. I'm already planning to explore more of their collection and add more pieces to our travel gear. Antler has become my go-to brand for luggage, and I can't wait to continue this heartwarming journey with them in the future.
L Linda Austin
56 days ago

Unparalleled Service and Exceptional Quality: My Antler Bag Experience

I couldn't be happier with the purchase I made on antler.com. The bag I ordered exceeded my expectations in terms of quality and design. Not only did it arrive promptly within a week, but the customer service I received was truly outstanding. Although there was a slight hiccup with the notification of my shipment, the proactive customer service team swiftly reached out to me within hours to provide a reassuring update. Their dedication to ensuring customer satisfaction was evident, and it made my shopping experience all the more memorable. Antler's commitment to both product excellence and customer care is truly commendable. I can confidently say that I am a happy customer who will definitely be returning for future purchases. Thank you, Antler, for setting the standard high in both quality and service!
G GBerllado
57 days ago

Exemplary Support Redefined: A Testimonial for Antler.com

Diving into my recent experience with Antler.com, I couldn't help but be amazed by the level of support I received. The customer representative I interacted with was not only clear and concise but also exuded a friendliness that instantly put me at ease. Their ability to address my query directly and provide me with a solution in a straightforward manner was truly commendable. In a world where customer service often feels like a scripted interaction, it was refreshing to encounter someone who prioritized genuine assistance above all else. The efficiency with which my issue was handled only added to my appreciation for the exceptional service provided by Antler.com. I am grateful for the support I received and I can confidently say that this experience has solidified my trust in Antler.com as a brand that values its customers. Thank you for going above and beyond to ensure that my needs were met with such professionalism and warmth.
M Mary Dianne Mariash
57 days ago

Turning a Disappointment into a Delightful Experience

Reflecting on my recent purchase from Antler.com, I eagerly awaited the arrival of a beautiful bag only to find it fell short of meeting my space requirements. Disappointed but hopeful for a solution, I reached out to Victor for assistance in the return process. To my pleasant surprise, Victor went above and beyond, showcasing exceptional efficiency and dedication in facilitating the return. Although initially disheartened by the perceived slow and cumbersome return policy at Antler, Victor's exemplary customer service truly turned the situation around. Despite delays in obtaining a return label and processing a refund, Victor's prompt and attentive assistance shone brightly amidst any shortcomings. While comparing to Amazon's instantaneous return process, Victor's personalized support and dedication to resolving my concern heightened my overall satisfaction with Antler's customer service. In hindsight, what could have been a mere transaction evolved into an unforgettable experience of exceptional customer care. Thanks to Victor's dedication, what started as a potential setback transformed into a testament to Antler's commitment to customer satisfaction. My trust in Antler.com has only been reinforced, and I am truly grateful for Victor's invaluable assistance in making my customer journey a truly delightful one.
S Sanjay Bodduluri
65 days ago

The Ultimate Choice for Quality and Customer Service – Antler.com

I have been a loyal customer of Antler.com for quite some time now, and I must say that their product, prices, and customer service are nothing short of exceptional. When it comes to the quality of their products, I have always been impressed by the durability and design of their items. The prices are reasonable and align perfectly with the value you receive. What truly sets Antler.com apart is their customer-oriented approach. Every interaction I've had with their team has been extremely pleasant and helpful. They go above and beyond to ensure that their customers are satisfied, and that level of dedication does not go unnoticed. I can confidently say that Antler.com has surpassed my expectations in every aspect. I highly recommend their products and services to anyone in search of quality and reliability. Thank you, Antler.com, for continuously providing an outstanding experience!
B Belinda
65 days ago

A Lifesaver for Business Travel: My Antler.com Suitcase Review

Having recently embarked on a new job requiring frequent travel, finding the right suitcase was imperative. Antler.com came through for me in ways I couldn't have imagined. The sleek design and compact size of their carry-on suitcase caught my eye immediately, but it was the durability and functionality that won me over. Having been a loyal Antler customer in the past and still cherishing my previous suitcase, I had high expectations—and this new purchase exceeded them all. The quality of the materials and construction is truly second to none. From the smooth-rolling wheels to the sturdy handle, every detail exudes excellence. During my recent work trip, the suitcase proved its worth. It effortlessly glided through airports, fitting perfectly into overhead compartments with room to spare. The thoughtfulness of the design, with ample storage space and organizational pockets, made packing and unpacking a breeze. Not only did this purchase meet my expectations, but it surpassed them, leaving me extremely happy with my decision. Antler.com has once again proven why they are a reliable and trusted brand in the world of travel gear. I can confidently say that my money was well spent on a product that not only meets but exceeds the demands of frequent business travel. Thank you, Antler, for making my journeys smoother and more stylish.

Introduction

Antler.com is an online luggage retailer that offers a wide range of high-quality suitcases and travel accessories. With its focus on innovative design, durability, and functionality, Antler has become a popular choice among travelers worldwide. This review will delve into various aspects of Antler.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Diverse product range with innovative designs
  • Durable and high-quality luggage
  • User-friendly website for easy navigation
  • Responsive customer service
  • Generous promotions and discounts

  • Cons:
  • Some products can be relatively expensive
  • Limited customization options for luggage
  • International shipping may take longer

User Experience

Antler.com provides a seamless and enjoyable user experience. The website's clean interface ensures easy navigation, allowing users to browse through various product categories effortlessly. The product pages offer detailed descriptions, specifications, and high-quality images to help customers make informed decisions. The checkout process is simple and secure, providing multiple payment options for convenience. Overall, Antler.com prioritizes user experience, making shopping for luggage a hassle-free and enjoyable task.

Pricing and Value for Money

While Antler offers a range of premium quality products, some customers may find the prices relatively higher than other luggage brands in the market. However, the durability, functionality, and innovative designs offered by Antler justify the price tag. Customers can be assured that they are investing in long-lasting and reliable luggage that will withstand the rigors of travel. Antler's commitment to quality ensures value for money in the long run.

Customer Service

Antler.com prides itself on delivering exceptional customer service. Their responsive and knowledgeable support team is readily available to address any queries or concerns customers may have. Whether it's assistance with product selection, tracking an order, or resolving any issues, Antler's customer service representatives strive to provide prompt and helpful solutions. This dedication to customer satisfaction further enhances the overall shopping experience at Antler.com.

Product Quality and Selection

Antler is renowned for its superior product quality. Each suitcase is crafted using premium materials that ensure durability and longevity. The brand's commitment to rigorous testing and innovative design means that customers can trust the reliability of their chosen luggage. Antler offers a diverse selection of suitcases, backpacks, travel accessories, and business bags that cater to various travel needs and styles. Whether it's a lightweight carry-on or a large checked suitcase, customers can find a suitable option to meet their requirements.

Website Usability

Antler.com's website is designed with user-friendliness in mind. The intuitive layout and clear navigation make it easy for customers to browse and locate the desired products. The search function and well-organized categories further simplify the shopping experience. Additionally, the website loads quickly, ensuring a seamless browsing experience for users. Antler.com's commitment to optimizing its website's usability contributes to a convenient and efficient shopping journey.

Returns and Exchanges

Antler.com has a straightforward returns and exchanges policy. In the event of a damaged or defective product, customers can request a return or exchange within a specified timeframe. Antler's customer service team promptly processes such requests and ensures a convenient and hassle-free resolution. It is important for customers to review the return policy before making a purchase to understand the specific terms and conditions.

Promotions and Discounts

Antler.com regularly offers promotions and discounts, allowing customers to make their desired purchases at more affordable prices. These promotions may include seasonal sales, exclusive discounts for newsletter subscribers, or limited-time offers on specific products. By keeping an eye on the website or subscribing to the newsletter, customers can take advantage of these cost-saving opportunities and make their luggage shopping experience even more economical.

Reputation

Antler.com has earned a solid reputation in the luggage industry. With decades of experience and a commitment to superior quality, Antler has become a trusted brand among travelers worldwide. The brand's attention to detail, durability, and innovative designs have gained recognition and accolades. Positive customer reviews and testimonials further contribute to Antler's strong reputation, solidifying its position as a reliable choice for luggage and travel accessories.

Payment Options

Antler.com offers a range of secure and convenient payment options. Customers can complete their purchases using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, alternative payment methods, like PayPal or Apple Pay, are also available for added flexibility. The various payment options ensure that customers can choose the method that suits them best, providing a smooth and secure transaction process.

Loyalty Programs

Antler.com currently does not offer a loyalty program. However, customers can still benefit from the brand's occasional promotions, discounts, and exclusive offers. Antler's commitment to providing value extends to all customers, ensuring that they receive competitive prices and quality products, regardless of a formal loyalty program.

Customer Reviews

Customers' experiences and opinions are highly regarded at Antler.com. The website features a dedicated customer review section for each product, allowing shoppers to gain insights from previous buyers. Genuine and honest customer reviews are invaluable resources for potential customers who seek reliable information before making a purchase. The inclusion of customer reviews demonstrates Antler's transparency and commitment to helping customers make informed decisions.

Community Involvement

Antler.com actively participates in community and charitable initiatives. The brand recognizes its social responsibility and strives to make a positive impact beyond the luggage industry. Antler supports various causes and organizations related to sustainability, education, and community development. By actively engaging in community involvement, Antler demonstrates its commitment to being a socially conscious brand, resonating with customers who value ethical and responsible practices.

Shipping and Costs

Antler.com offers reliable and efficient shipping services. For customers within the United States, standard shipping is usually free, while expedited options are available at an additional cost. International shipping is also available, with varying delivery times and costs depending on the destination. It is important for customers to review the shipping policies and associated costs based on their specific location and requirements. Antler strives to provide competitive shipping rates while ensuring timely and secure delivery of orders.

In conclusion, Antler.com stands out as a reputable online luggage retailer that offers high-quality products known for their durability, functionality, and innovative designs. While prices may be relatively higher compared to some competitors, the value for money is evident in the long-lasting performance of Antler's luggage. The user-friendly website, responsive customer service, and generous promotions further enhance the overall shopping experience. With a solid reputation, commitment to quality, and community involvement, Antler.com emerges as a trustworthy choice for travelers seeking premium luggage and travel accessories.