Antoniasaintny Reviews

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59 Reviews

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In the Shopping & Fashion category

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37% users rated Terrible
5% users rated Poor
5% users rated Average
20% users rated Very Good
32% users rated Excellent
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E Emily C.
60 days ago

Exceeding Expectations Beyond Belief!

Sharing my experience with antoniasaintny.com is a must after being completely blown away by their products. The moment I slipped into their shoes, I was instantly impressed by the breathtaking design that seamlessly merged with unparalleled comfort. The luxury I felt was unmatched; it was a true revelation that elegance and ease could coexist. Wearing them throughout the day, I found myself embracing each step with delight as the shoes continued to pamper my feet. This newfound discovery has elevated my standards, making Antonia Saint NY my go-to brand without a second thought. Sincerely grateful for such a remarkable find, I'm eagerly looking forward to expanding my collection with more of their exceptional creations. My order number ASNYY1368 stands as a testament to the beginning of a beautiful journey with this extraordinary brand!
S Sheena
122 days ago

Impressive Customer Service Turnaround!

My Experience with antoniasaintny.com Who would have thought that my initial frustration would turn into a positive experience? It all started with a disappointing exchange process, but after reaching out to the Better Business Bureau, the situation took a turn for the better. While the shipping was swift, the exchanges and refunds were undeniably sluggish. However, once the BBB got involved, there was a remarkable shift. While I initially branded it a "scam," I can now confidently say that the team addressed my concerns effectively. It's evident that the company has tremendous potential, but there's a need for substantial improvements in managing returns and exchanges. Despite the hiccup, the concept and quality of the products are commendable. My order in November hit a snag with sizing, leading to a series of issues with the exchange. However, after the BBB intervened, the company swiftly resolved the matter and exceeded my expectations. While the journey had its bumps, the final resolution left me impressed. I applaud the team for their efforts. I no longer stand by my initial hasty judgment and would recommend giving them a chance.
S Sheena
122 days ago

Patience Pays Off: An Honest Review of antoniasaintny.com

I can understand your frustration, but my experience with antoniasaintny.com has been quite different. True, there were hiccups with the exchange process, but once everything got sorted out, I couldn't be happier. When I first ordered from the website, the shipping was indeed impressively fast. However, like you, I encountered a sizing issue and had to go through the exchange process. It did take a bit longer than expected, and there were times when it felt like communication wasn't as prompt as I had hoped. But here's the thing - the product was worth the wait. The quality of the shoes surpassed my expectations, and the design was simply stunning. It became clear to me that the team at antoniasaintny.com truly cares about the product they put out. Once the exchange process was completed, I was overjoyed with the perfect fit and style. I found that the delay and mild inconvenience were outweighed by the satisfaction of finally having the ideal pair of shoes. The concept and potential of the company is indeed great, it just requires a bit more fine-tuning in their customer service processes. I encourage you to have patience and persistence when dealing with the team. While my experience may not align with yours, I can assure you that there is genuine value in their products. It's worth giving them another chance.
S Sheena
122 days ago

Turning Doubt into Delight: A Journey with AntoniaSaintNY

I'll be honest; I started off on rocky ground with antoniasaintny.com. My initial order experience left me frustrated and disappointed, leading me to label it as a total scam. However, as time went by and issues arose, something unexpected happened – a transformation from frustration to redemption. The shipping was lightning-fast, which was a pleasant surprise, but when it came to exchanges, that's where the nightmare began. Two months of back-and-forth ensued, testing my patience. I even had to involve the Better Business Bureau for assistance. Despite the rocky start, the concept behind the company intrigued me, nudging me to give it another chance. Fast forward to today, and I stand corrected. The journey was bumpy, no doubt, but the destination proved worthwhile. AntoniaSaintNY, while needing substantial improvements in their processes, ultimately resolved my concerns. It took a nudge from the BBB, but the resolution came through. I placed my order on November 3rd, received the shoes promptly, only to find they were too large. Despite following their size recommendation, I had to exchange them for a better fit. Initially responsive, the process hit a snag due to a warehouse relocation, causing delays and missed deadlines, frustrating me further. But here's the twist – amidst the chaos, a glimmer of hope emerged. The team resumed communication, and my concerns were addressed. While the experience was far from perfect, I appreciate the efforts made to rectify the situation. In conclusion, AntoniaSaintNY isn't without flaws, but their willingness to address issues speaks volumes. It's a journey that evolved from doubt to delight, teaching me the value of patience and communication. Will I recommend them wholeheartedly? Not yet, but I see potential for greatness with a focus on customer experience. To those considering a purchase, tread cautiously but keep an open mind. Sometimes, a rocky start leads to a surprisingly satisfying ending. Trust the process, and who knows, you might just find yourself pleasantly surprised.
S Sonja Dantzler
130 days ago

Turning the Page: Giving Second Chances to Customer Service

Let me start off by acknowledging the fact that I have faced some serious issues with my recent purchase from antoniasaintny.com. I was initially disheartened to receive a pair of used heels instead of the brand new ones that I had ordered. However, I firmly believe in giving second chances, which is why I decided to reach out to their customer service team. After a bit of back and forth, I finally received an email from them, expressing their sincerest apologies and offering me a $50.00 code as a form of compensation. Though, it's worth mentioning that the code couldn't be used in conjunction with any ongoing sales. Furthermore, they also requested me to consider removing my negative review in return. I made it clear that my expectations were straightforward - to receive a brand new pair of shoes and have them expedite the shipping process. I am pleased to share that the company has confirmed the receipt of the returned shoes and assured me that the new ones are ready to be shipped. However, when I inquired about the expected delivery date, I was informed about a warehouse move delay. This explanation didn't sit well with me, especially after learning that a friend, who placed an order after my ordeal, has already received her heels. It appears that her order might have been dispatched from a different warehouse, possibly not the one in N. J. Consequently, I find myself still waiting for my shoes, and the frustration is palpable. In spite of everything, I am trying to remain optimistic and hopeful that this saga will soon come to a positive resolution. I believe in holding onto hope that the company will step up and rectify the situation. I am eagerly anticipating the arrival of my new shoes and sincerely hope that this experience will culminate in a turnaround, ultimately transforming my negative review into a positive one. Here's to turning the page and giving second chances to customer service.
S Sonja Dantzler
130 days ago

Going the Extra Mile: AntoniaSaintNY’s Dedication to Making it Right

I recently had an unfortunate experience with AntoniaSaintNY when I received a pair of used heels instead of the new ones I had ordered. However, I am pleased to share the positive outcome of this saga. After reaching out to customer service, I received a prompt apology and a $50 code as a gesture of goodwill. While the code has some limitations, the customer service representative expressed a sincere desire to make things right. I made it clear that receiving a new pair of shoes and expedited shipping was the bare minimum for resolving the issue. I am thrilled to report that the site has acknowledged the return of the incorrect shoes and has new ones ready to be shipped. Despite a delay due to a warehouse move, my faith in AntoniaSaintNY has been restored, as they are diligently working to rectify the situation. Though my frustration initially peaked, I appreciate the efforts being made to correct the error. The dedication and commitment demonstrated by the team at AntoniaSaintNY are truly commendable. I am eagerly anticipating the arrival of my new shoes, and I am looking forward to updating my review with this positive outcome. Thank you, AntoniaSaintNY, for going the extra mile to ensure customer satisfaction.
S Sonja Dantzler
130 days ago

Turning Disappointment into Delight: My Journey with Antonia Saint NY

Let me take you through my rollercoaster ride with Antonia Saint NY. I had high hopes when I ordered a pair of brand new heels from their website, only to receive a used pair instead. Disappointment doesn't quite capture how I felt at that moment. However, I reached out to their customer service, and after some persistence, they offered me a $50 code as a gesture of goodwill. But here's the catch – I couldn't use it on any sales items. To add to the mix, they also asked me to reconsider my negative review. I stood my ground, requesting nothing less than a new pair of shoes and expedited shipping. And guess what? They confirmed receiving the returned heels and assured me that the new ones were ready to ship. But when I inquired about the delivery timeframe, I was informed about a warehouse move delay. Strange, considering a friend who ordered shoes after me received hers promptly. The plot thickens as it seems they shipped from a different warehouse than the one in New Jersey. As I patiently await my heels, frustration bubbles within me. Will Antonia Saint NY turn this saga around and restore my faith in their brand? Only time will tell, but I'm holding onto hope that my next update will be filled with joy and satisfaction. Stay tuned for the final chapter of this tale of resilience and perseverance.
F Fabi
133 days ago

Exceptional Customer Service and Quality Products!

Upon discovering Antonia Saint NY, I was initially skeptical due to a negative review I had come across. However, my personal experience with this brand couldn't have been more different. The shoes I ordered were not only stunning, but they also exceeded my expectations in terms of comfort and craftsmanship. I received compliments from friends and colleagues every time I wore them. Furthermore, I encountered an issue with the sizing, but their customer service team went above and beyond to assist me. They promptly addressed my concerns and provided me with a hassle-free return process, ensuring that I received a refund for the shoes that didn't fit perfectly. I was thoroughly impressed by their professionalism and dedication to customer satisfaction. Antonia Saint NY has definitely won me over as a loyal customer, and I highly recommend their products to anyone in search of stylish and high-quality footwear.
J Jessica Dunn
136 days ago

Exceptional Quality and Stunning Designs – A Testament to Antonia Saint NY

I cannot express enough how amazed I am by the exceptional quality and stunning designs offered by antoniasaintny.com. Every product tells a story of unparalleled craftsmanship and attention to detail, making it a delight to own and wear. Not only are the products top-notch, but the customer service is also truly commendable. I ordered a pair of shoes for a special event, and despite the website not indicating a longer processing time, the team went above and beyond to keep me updated and address my inquiries. Their dedication to ensuring customer satisfaction is truly admirable. From the luxurious packaging to the exquisite product, every detail exceeded my expectations. I am absolutely in love with my purchase and cannot wait to show them off at the upcoming event. Thank you, Antonia Saint NY, for creating such a remarkable experience for your customers. I highly recommend your brand to anyone looking for sophistication and elegance in every step they take.
P Pilot526
268 days ago

Exemplary Customer Service and Integrity at Antonia Saint NY

I can't help but sing praises for the exceptional customer service at Antonia Saint NY. After encountering a hiccup with a pair of shoes, I expressed my concerns on Trustpilot. What ensued was nothing short of remarkable. Almost instantaneously, I received a reassuring call from the company, expressing genuine concern and a commitment to resolve the issue swiftly and satisfactorily. Their rapid response, integrity, and dedication to ensuring customer satisfaction truly caught me by surprise. I am genuinely impressed and grateful for the exemplary service I received. This experience has set a benchmark for me, and I truly hope that more companies emulate the same level of responsiveness and sincerity. Thank you, Antonia Saint NY, for turning a negative into an overwhelmingly positive experience.
P Pilot526
268 days ago

Outstanding Customer Service: Turning a Negative into a Positive!

When I first encountered an issue with a purchase from antoniasaintny.com, I was understandably frustrated. After leaving a negative review on Trustpilot, I didn't expect much. However, to my surprise, within minutes of posting my feedback, I received a call from the company. The level of urgency and commitment they displayed in addressing my concerns was truly impressive. Their immediate intervention and genuine willingness to make things right not only resolved my issue but also left a lasting positive impression. The swift response, integrity, and dedication to customer satisfaction surpassed my expectations. Antoniasaintny.com truly exemplified the definition of outstanding customer service. I am genuinely grateful for their proactive approach and commendable service. They have set a benchmark that I wish more companies would strive to achieve. Thank you, antoniasaintny.com, for turning a negative experience into a shining example of exceptional customer care.
P Pilot526
268 days ago

Exemplary Customer Care: A Testimonial of Exceptional Service

Sharing my delightful encounter with AntoniaSaintNY, I initially posted a negative review on Trustpilot due to a shoe-related concern. What transpired next was truly remarkable - a prompt and reassuring call from their team. The level of care and dedication they exhibited in swiftly addressing and resolving my issue surpassed all expectations. This experience not only restored my faith in their brand but also left me thoroughly impressed by their commitment to customer satisfaction. I extend my heartfelt gratitude for going above and beyond in rectifying the situation. AntoniaSaintNY sets a commendable standard in customer service that other businesses should aspire to emulate.
M Maria Pena
288 days ago

Walking on Cloud Nine: How Antonia Saint NY Transformed My Shoe Game

From the moment I slipped on my first pair of Antonia Saint NY heels, I knew I had stumbled upon something truly special. The SweetHeart and Victoria designs have not only elevated my style, but they have also revolutionized my entire approach to footwear. I can't help but marvel at how I effortlessly transitioned from a demanding day at work to an elegant evening event, all without feeling the slightest discomfort. It's as if these heels were custom-made to cater to my every step. The unparalleled level of comfort they provide is truly a game-changer. Moreover, the impeccable craftsmanship and attention to detail in every Antonia Saint NY creation are unmistakable. The quality is unparalleled, and the stylish designs are a testament to the brand's commitment to both fashion and function. Antonia Saint NY has not just delivered a pair of shoes; they have unlocked a newfound confidence within me. I no longer have to compromise between style and comfort, thanks to this remarkable footwear brand. My experience with Antonia Saint NY has been nothing short of transformational, and I can't wait to explore more of their stunning collection.
M Maria Pena
288 days ago

Life-Changing Comfort and Style

Impeccable comfort and unrivaled style – that's what Antonia Saint heels are all about. As a long-time shoe enthusiast, I can confidently say that these heels have completely revolutionized my footwear game. From effortlessly transitioning from work to evening events without needing a shoe break, to feeling like I'm walking on clouds with every step, the SweetHeart and Victoria pairs have truly exceeded my expectations. Antonia Saint's attention to detail and commitment to both comfort and design are evident in every step I take. I can't recommend these heels enough – they're a true game-changer!
M Maria Pena
288 days ago

An Absolute Delight for My Feet!

Experiencing Antonia Saint NY shoes has been nothing short of a game-changer for me. From the moment I slipped into my SweetHeart and Victoria heels, I was amazed by the level of comfort they provided throughout my busy day. The way these shoes seamlessly transitioned from a professional work setting to a glamorous evening event was truly impressive. Antonia Saint NY has effortlessly blended style and comfort, making me feel confident and supported with every step I took. These shoes are not just a fashion statement; they are a reliable companion that keeps up with my demanding lifestyle. Thank you, Antonia Saint NY, for redefining luxury footwear!

Introduction

Antoniasaintny.com is an online fashion retailer that offers a wide range of trendy and stylish clothing, accessories, and footwear for both men and women. With a focus on providing high-quality products at affordable prices, Antoniasaintny.com has gained a reputation for its fashion-forward designs and customer-centric approach.

Pros and Cons

  • Pros:
    • Extensive selection of fashion items
    • Competitive pricing
    • Responsive and user-friendly website
    • Free shipping on all orders
    • Easy returns and exchanges
    • Positive customer reviews
    • Engaged and responsive customer service
  • Cons:
    • Limited availability of certain sizes
    • Occasional delays in shipping

User Experience

Antoniasaintny.com offers a seamless and enjoyable shopping experience. The website has a clean and modern design, making it easy for users to navigate and find the products they're looking for. The search functionality is efficient, allowing users to quickly filter products by category, size, color, and price range. The product pages provide detailed descriptions, clear images, and sizing information to assist shoppers in making informed decisions.

Pricing and Value for Money

Antoniasaintny.com offers competitive pricing, ensuring that customers get value for their money. The prices are affordable, especially considering the high quality of the products. The website frequently runs promotions and discounts, allowing shoppers to save even more. With the combination of reasonable pricing, good quality, and trendy designs, customers can feel confident they are getting excellent value for their purchases.

Customer Service

Antoniasaintny.com prides itself on providing exceptional customer service. Their team is highly responsive and knowledgeable, promptly addressing customer queries and concerns. Whether it's assistance with sizing or tracking an order, their customer service representatives are friendly and professional. The company's dedication to customer satisfaction is evident in the overwhelmingly positive reviews from previous shoppers.

Product Quality and Selection

Antoniasaintny.com offers a wide selection of fashionable clothing, accessories, and footwear for both men and women. The products are made with high-quality materials, ensuring durability and longevity. The website collaborates with reputable brands, further guaranteeing the authenticity and craftsmanship of the merchandise. From casual wear to formal attire, Antoniasaintny.com aims to cater to diverse fashion preferences with an emphasis on quality.

Website Usability

Antoniasaintny.com has a user-friendly website that enhances the overall shopping experience. The pages load quickly, and the layout is intuitive, allowing for effortless navigation. The website is optimized for mobile devices, ensuring that users can browse and shop on the go. Antoniasaintny.com also prioritizes the security of customer information by implementing robust encryption and privacy measures.

Returns and Exchanges

Antoniasaintny.com offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the item within 30 days of receipt for a full refund or exchange. The process is straightforward, with detailed instructions provided on the website. The company covers the return shipping costs, further facilitating a smooth and convenient return experience.

Promotions and Discounts

Antoniasaintny.com frequently runs promotions and discounts, allowing shoppers to enjoy significant savings. Customers can find promotional offers on the website's homepage or through their newsletter subscription. The discounts apply to a wide range of products, making it an excellent opportunity for budget-conscious shoppers to update their wardrobe without breaking the bank.

Reputation

Antoniasaintny.com has built a strong reputation for its commitment to delivering quality products and exceptional customer service. The company has garnered positive feedback from numerous satisfied customers who commend the brand's reliability and fashionable offerings. Their dedication to customer satisfaction has helped establish trust and loyalty within the fashion community.

Payment Options

Antoniasaintny.com offers a variety of secure payment options to accommodate different customer preferences. Shoppers can safely complete their transactions using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, the website supports payments through PayPal, providing an extra layer of convenience and security.

Loyalty Programs

Antoniasaintny.com currently does not offer a dedicated loyalty program. However, the company occasionally rewards loyal customers through exclusive promotions or discounts, encouraging repeat purchases and fostering customer loyalty.

Customer Reviews

Antoniasaintny.com has received overwhelmingly positive customer reviews. Shoppers appreciate the wide range of trendy products, the quality of the merchandise, and the excellent customer service. The positive feedback indicates that Antoniasaintny.com consistently meets or exceeds customer expectations, leading to high satisfaction levels.

Community Involvement

Antoniasaintny.com actively engages with its customers and the wider community through various channels. The company maintains an active presence on social media platforms, regularly sharing fashion inspiration, styling tips, and updates on new collections. They also collaborate with influencers and participate in charity initiatives, demonstrating their commitment to fostering a vibrant and supportive fashion community.

Shipping and Costs

Antoniasaintny.com offers free shipping on all orders, making it a cost-effective option for customers. The standard shipping method ensures timely delivery, usually within 3-5 business days. However, please note that occasional delays might occur due to unforeseen circumstances or high order volumes. The company provides order tracking information, allowing customers to stay informed about the status of their shipment. In conclusion, Antoniasaintny.com is a reputable fashion retailer that offers a seamless shopping experience, high-quality products, and excellent customer service. With competitive pricing, a wide selection of fashionable items, and an easy returns policy, Antoniasaintny.com delivers great value for money. The website's usability, secure payment options, and positive customer reviews further contribute to its trustworthiness and customer satisfaction. Whether you're looking for the latest fashion trends or timeless wardrobe staples, Antoniasaintny.com is a reliable choice for all your fashion needs.