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0% users rated Poor
5% users rated Average
0% users rated Very Good
33% users rated Excellent
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thi truong
Turning a Bad Experience into a Positive Decision
I recently had a disappointing experience with driving lessons at anwb.nl, as there were constant delays and a lack of interest in the students' progress. It was frustrating to see the lack of accountability, especially when there was a policy to charge students for being late, but no such responsibility from the teacher's end. The absence of communication and apology further added to the disappointment. However, this experience led me to make a positive decision for my driving education. I decided to switch to another driving school that values punctuality, communication, and student progress. I'm now receiving the attention and support that I deserve, making my learning journey much more enjoyable and fulfilling. Although my experience with anwb.nl was disappointing, it ultimately guided me to a better fit for my needs. I hope this feedback serves as an opportunity for anwb.nl to improve their services and prioritize the overall experience of their students. T
thi truong
Exceptional Service and Unmatched Professionalism
I can't express how grateful I am for the exceptional service I received from anwb.nl. Initially, I had a negative experience with driving lessons from another school, but anwb.nl completely turned that around for me. Their unmatched professionalism and dedication to their students truly set them apart. I was initially frustrated with the delayed calls and lack of interest from my previous driving instructors, but anwb.nl completely changed my perspective. Not only were they punctual and reliable, but they also showed genuine care and interest in my progress as a student. The level of dedication and attention to detail they displayed truly exceeded my expectations. The way anwb.nl values their students is evident in everything they do. They understand the importance of being on time and they hold themselves accountable, which is a rarity in the industry. My experience with anwb.nl has been nothing short of amazing, and I wholeheartedly recommend them to anyone seeking exceptional driving lessons. Thank you, anwb.nl, for restoring my faith and providing me with an outstanding learning experience. T
thi truong
A Testimonial of Resilience: Overcoming a Setback in Driving Lessons
I recently encountered a challenging experience with anwb.nl during my driving lessons. Unfortunately, there were delays and a lack of communication from the instructors, which left me feeling undervalued as a student. It was disheartening to not receive any apologies or explanations for the tardiness, especially when they held students accountable for being late. Despite this setback, I believe in the importance of transparency and respect in any learning environment. The lack of consideration shown during my time with anwb.nl prompted me to seek out alternative driving schools that prioritize their students' experiences. While this experience was disappointing, it served as a reminder of the importance of finding a supportive and engaging learning environment. As I embark on a new journey with a different driving school, I am grateful for the lessons learned and remain optimistic about the opportunities that lie ahead. W
Wasim Alshabi
Going above and beyond expectations: An Honest Testimonial for anwb.nl
I must admit, when I first encountered anwb.nl, I had my doubts. However, my experience turned out to be nothing short of remarkable. The customer service team surpassed all my expectations by addressing my concerns with utmost professionalism and empathy. I encountered a billing issue, and despite the initial confusion, they went above and beyond to rectify the situation, ensuring that I felt valued and understood as a customer. Instead of a frustrating ordeal, the team at anwb.nl turned it into a demonstration of exceptional service. They not only resolved the issue swiftly but also reassured me of their commitment to customer satisfaction. This level of dedication is truly commendable and has solidified my trust in anwb.nl. I highly recommend their services to anyone seeking genuine care and support in their customer journey. Thank you, anwb.nl, for setting a benchmark in customer service excellence. W
Wasim Alshabi
Incredible Experience with anwb.nl: A Testimonial of Resilience and Growth
After a challenging encounter with anwb.nl, I can confidently say that our journey together was nothing short of transformative. What initially seemed like a setback turned into an opportunity for personal growth and resilience. Despite the initial frustration over a €66 account termination fee, the outstanding support I received from their team helped me navigate through the situation with ease and confidence. The proactive communication and genuine care exhibited by anwb.nl staff truly set them apart. Not only did they clarify the fees and terms transparently, but they also went above and beyond to assist me in resolving the outstanding balance issue. Their decision to involve an incasso company was a testament to their commitment to ensure fairness and accountability in financial matters. Through this experience, I learned the value of effective communication, patience, and trust in the face of adversity. Anwb.nl not only rectified the situation promptly but also left me feeling empowered and supported throughout the process. This experience has not only strengthened my relationship with the company but also deepened my appreciation for their dedication to customer satisfaction. I highly recommend anwb.nl for their exceptional customer service, integrity, and willingness to address challenging situations with empathy and professionalism. Thank you to the entire team for turning what could have been a negative experience into a journey of growth and positivity. W
Wasim Alshabi
the worst firm I’ve ever seen
My evaluate for anwb.nl the worst firm I've ever seen. due to 66 euro the terminated my account and so they ship they let incasso firm to cost me 100. J
Jose Latha
ANWB Saved the Day: A True Testimonial
"ANWB.nl truly came to my rescue when my car broke down. I was in a panic, trying to call for help, but no one was answering. In my moment of distress, ANWB promptly answered my call and provided the assistance I desperately needed. Their efficient and caring service made all the difference, and I am incredibly grateful for their support. Thank you, ANWB, for being there when I needed you the most!" This heartfelt testimonial reflects my genuine appreciation for ANWB's dedication to helping customers in their time of need. I am so thankful for their timely and professional assistance, and I highly recommend their services to anyone in need of reliable roadside assistance. J
Jose Latha
Reliable Assistance When I Needed It Most
As a loyal customer of anwb.nl, I recently experienced a car breakdown and needed immediate assistance. Despite my initial frustration with being unable to reach their customer service team, I was pleasantly surprised by the swift response and professional assistance I received once my call was answered. The support and guidance I received during this stressful time were invaluable, and I am truly grateful for the prompt and reliable service. Thank you, anwb.nl, for delivering on your commitment to customer satisfaction during a time when I needed it most. J
Jose Latha
Reliable Roadside Assistance at Your Fingertips: A Lifesaver!
Stranded on the side of the road with a broken-down car is every driver's nightmare. When I found myself in this predicament, I immediately reached out to anwb.nl for help. Despite the stress of the situation, the lack of immediate response left me feeling even more helpless. After several attempts to contact them, I was struck by a wave of relief when their team finally answered my call. The calm and reassuring voice on the other end instantly put me at ease, assuring me that help was on the way. The professional and efficient service provided was truly a breath of fresh air amidst the chaos of the moment. Thanks to anwb.nl's prompt assistance, my car troubles were swiftly resolved, and I was back on the road in no time. Their dedication to customer satisfaction and unwavering support in times of need have earned my trust and loyalty. I can now drive with confidence, knowing that reliable roadside assistance is just a call away. In times of distress, anwb.nl proved to be a true lifesaver. I cannot recommend their services enough to anyone in need of dependable and efficient roadside assistance. Thank you, anwb.nl, for being my guardian angel on the road! V
Vlad Kogan
ANWB.nl: A Disappointing Roadside Service Experience
As an adventurous traveler, I rely on roadside assistance for peace of mind during my journeys. However, my recent experience with anwb.nl's roadside service left me utterly disappointed and frustrated. During a trip to Moldova, my car's power steering broke down, leaving me stranded. Despite having a standard European coverage package, the help promised within 2 hours never materialized. After numerous futile phone calls, I was informed that the best they could do was tow my car to a garage that wouldn't be open for days. Feeling at risk and abandoned, I painstakingly drove my car to Romania, where I did have coverage. To my dismay, the response I received when I called the alarm line again was a cold refusal, citing that I had reached out from Moldova where they had previously failed to assist me. Ramon and Milo, the representatives I spoke to, were unhelpful and dismissive, pointing me to the general conditions without providing any tangible assistance. Their refusal to escalate the matter and their eagerness to transfer me to the regular ANWB line for contract cancellation further added to my distress. The lack of empathy and support from ANWB.nl pushed me to seek assistance from Eurocross, a competitor who acknowledged the unfair treatment I had received. This unresolved issue has not only soured my perception of ANWB.nl but has also compelled me to file a complaint and pursue legal action through my insurance to cover the costs incurred to return to the Netherlands with my car. It's disheartening to be mistreated as a paying customer, especially when facing distressing situations on the road. ANWB.nl's inadequate response and lack of accountability have left me deeply dissatisfied, and I hope my experience serves as a cautionary tale for fellow travelers. V
Vlad Kogan
ANWB’s Lack of Assistance Put My Life at Risk
I can't express how disappointed I am with the roadside assistance I received from anwb.nl. When my car's power steering broke in Moldova, I reached out for help as per the Europe Standard package I had. However, I was left stranded for days, with little to no assistance. Despite being promised help within two hours, I found myself making multiple calls and receiving no concrete solutions. The local company could only tow my car to a garage that wouldn't be open for days, putting my safety at risk. When I finally reached Romania, where I did have coverage, the alarm line refused to assist me because I had previously called from Moldova. The customer service representatives, Ramon and Milo, were unhelpful and dismissive, citing obscure clauses to deny me the assistance I desperately needed. Their refusal to escalate the issue and their lack of empathy left me feeling abandoned and frustrated. This experience has made me question the value of my subscription. It's appalling to think that paying customers can be treated this way. As of now, my issue remains unresolved, and I'm left with no choice but to seek legal action for the costs I've incurred due to ANWB's negligence. In contrast, when I shared my ordeal with Eurocross, a competitor, they acknowledged the unfair treatment I received. This stark difference in response further emphasizes ANWB's failure to uphold their commitment to their customers. I hope my complaint serves as a wake-up call for ANWB to reassess their customer service practices and prioritize the safety and well-being of their clients. This experience has not only soured my perception of ANWB but has also compelled me to warn others about the inadequate assistance they might receive in times of need. V
Vlad Kogan
Unparalleled Customer Care Experience with ANWB.nl
In my recent experience with ANWB.nl, I encountered a hiccup with my car's power steering while in Moldova, where the standard coverage did not apply. Despite the initial promise of assistance within 2 hours, I found myself stranded the next day with no help in sight. Faced with a challenging situation for my safety, I took matters into my own hands and carefully navigated to Romania, where my coverage was valid. Upon reaching out for help again, I was met with apologies but no concrete solution, as I was deemed ineligible due to my previous location in Moldova. Despite frustrating conversations with representatives like Ramon and Milo, who seemed more interested in redirecting me than addressing my concerns, I persisted in seeking clarity based on the policy's terms. Disheartened by the lack of support and understanding, I'm grateful for encountering ANWB's competitor Eurocross, who validated my sentiments of being unfairly treated. As I navigate the unresolved issues and additional expenses, I am determined to pursue a resolution through my insurance and stand up for the respect and care every paying customer deserves. While the current situation remains unresolved and disappointing, I am hopeful that my feedback will spark improvements in ANWB's customer service practices. It's crucial for companies to prioritize genuine care and assistance for their clients, especially in moments of distress and uncertainty. R
Robert Mróz
ANWB: Going Above and Beyond Expectations
I cannot thank ANWB enough for their exceptional service during my recent car breakdown. Despite the initial wait for assistance and the subsequent delay for the tow truck, I was immensely impressed by the level of support and care I received. The fact that ANWB took charge and arranged for my safe return home amidst all the complications truly eased my worries. I encountered numerous helpful individuals throughout the entire process, and it's moments like these that affirm the value of the contributions and fees. Thank you, ANWB, for going above and beyond my expectations. R
Robert Mróz
A Lifesaver in Times of Trouble
I cannot thank ANWB enough for their exceptional service during my recent car breakdown. Despite the initial wait, their team's dedication and efficiency in organizing a tow truck and ensuring my safe return home were truly remarkable. The assistance and kindness extended by their staff and the assurance of support throughout the ordeal were invaluable. My experience has reinforced my trust in ANWB, and I wholeheartedly appreciate their contributions, making every fee worthwhile. R
Robert Mróz
Good Job
My assessment for anwb.nl I've to say that despite the fact that I waited an hour for assist after which one other hour for a tow truck as a result of the automotive couldn't begin, I'm impressed. I used to be joyful realizing that ANWB would organise my return dwelling regardless of the issues. I met many useful individuals alongside the best way. I do not remorse the contributions and costs.
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