Users Voice for Ao

18% users rated Terrible
8% users rated Poor
3% users rated Average
7% users rated Very Good
63% users rated Excellent
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Ao Overall rating
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Review article published on: 23 Aug 2019

Last updated by on 06 Feb 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 3.9 1.4 5 5 2.6 3.9
Nov 2022 5 1.1 1 5 4 4.1
Dec 2022 5 5 5 5 5 5
Jan 2023 3.9 1.3 4.9 5 2.6 3
Feb 2023 4 5 3 5 5 5
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Detailed Ao Review by

Before making any shopping decision at ao.com, it is advised to check user's reviews of the ao.com product or ao.com merchant itself. At AskmeOffers.com, we maintain 100% genuine and authentic reviews for the ao.com store and ao.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an ao.com merchant to help others make shopping decisions easy!. ao.com, offers wide range of genuine products with free shipping to your doorstep whether you are looking to buy clothes or gadgets from ao.com and if you unsure about it feel free to contact customer support team of ao.com, or you can also email Askmeoffers support team anytime.

Recommended by 359310+ verified customers on Trustpilot

'Excellent'
Based on 359310 reviews

Ao Recent User Reviews

User Rating

5 stars

69

4 stars

16

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Reviewer Name: Jurijs Kapusta

Review Submission Date: 2023-01-16

Review Title: I don't want to say anything in my…
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Review Description: I don't want to say anything in my review... Because i have this Beko tumble dryer only couple of days. I only can do review about delivery service.Everything was just perfect what it should be. 5 min from delivery van and my Beko was at my House, 2 guys was really helpful to put it where i told them. Thank you.

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Reviewer Name: Mr Gandolfi

Review Submission Date: 2023-01-15

Review Title: The driver and companion, excellent service
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Review Description: The driver and companion, delivered the appliance on time, fitted it and kept ny property clean and tidy. Thet were very polite, very nice, and nothing to much. The chap that fitted ut was not happy with a gap at the top and made sure it was a perfect fit and looked nice. We'll done, you do not come across delivery staff like this to often.

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Reviewer Name: Maureen Bowden

Review Submission Date: 2023-01-15

Review Title: Yes, no more washing up
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Review Description: It's an easy site to choose which dishwasher would suit us, the guy that I spoke to was very helpful when I asked about the 10% extra which was advertised. The delivery drivers arrived at the stated time and had the dishwasher in place quickly, they were polite and friendly.

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Reviewer Name: SB

Review Submission Date: 2023-01-15

Review Title: First time ordering from AO.COM
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Review Description: First time ordering from AO. From ordering a new oven to delivery everything went very smoothly. I was always kept up to date with emails by AO about my order and delivery. Two delivery guys came on time and were polite & friendly. I paid for collect and recycle of old appliance. The delivery guys were very quick and efficient. I will be using AO in future and would recommend. Great service!

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Reviewer Name: Paul Mccarthy

Review Submission Date: 2023-01-15

Review Title: Bought a coffee machine, delivery was poor
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Review Description: Bought a coffee machine, product is great and the price paid was fair, unfortunately wasted a hole day of my holidays waiting for DPD to deliver and they didn't even turn up!!! communication from currier was poor and no response from ao retail when I emailed chasing the delivery.

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Reviewer Name: Mr Terence Mason

Review Submission Date: 2023-01-15

Review Title: AO every time
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Review Description: It's the quality of service and staff attention that makes a company and yet again the installation team were a credit to your company. Friendly, knowledgeable and efficient. Not only did an excellent job but insisted on vacuuming the area after they completed.

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Reviewer Name: Victoria B

Review Submission Date: 2023-01-15

Review Title: Great service and delivery, but signed up for insurance without consent
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Review Description: Great service and delivery, however they signed me up for insurance without speaking to me so now I have to make numerous phone calls to get it sorted.Delivery men were really professional and fast. Really easy to order online. Without the insurance issue, it would have been a great service.

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Reviewer Name: Mr Paul Hopkins

Review Submission Date: 2023-01-15

Review Title: A 5 star service
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Review Description: We recently bought a NEFF gas hob and one reason for choosing AO.Com was that their delivery charge included fitting; the cost they quoted was much less than that I was quoted by a local fitter. This, plus the service I got when I phoned in the order made me very pleased. Of course, one mustn't forget the guy that replaced the old hob with new. Very through. So, yes I will always consider AO.

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Reviewer Name: Emma

Review Submission Date: 2023-01-15

Review Title: Bad handling of DPD issues
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Review Description: Very disappointed in how they handled a DPD delay issue. Ordered a laptop on 26 Nov for Xmas present, DPD held on to it for weeks and couldn't guarantee a date when AO rang them for me. I begged for an alternative delivery, so I could get it in time for Xmas. They finally relented on 23 Dec which was too late as by then even 'next day delivery' was 28 Dec. Poor customer service to take my money and not deliver within 30 days.

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Reviewer Name: Debbie Baillie

Review Submission Date: 2023-01-15

Review Title: Slight issue, nothing major
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Review Description: Ordering was easy, lots of information on the website. Prices were much cheaper than other places id looked. Kept informed of delivery day & what to expect from driver. The only issue (minor) was i expected them to remove packaging, make sure it worked & dispose of packaging. The delivery guy put the freezer next to where i wanted it & left. I was left with the problem of taking a freezer out of the box by myself & gettin rid of all the packaging. Apart from that, everything else was fine

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