Apelectric Reviews

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1407 days ago

Powerful Lessons Learned: My AP Electric Experience

When I first discovered AP Electric & Generators, I was optimistic. As a listed authorized sales rep for Caterpillar, I believed I was making a worthwhile investment. However, my experience soon turned sour when I ordered a small Cat generator in May 2020. The lack of shipping notice was just the beginning of my ordeal. The generator arrived in a battered box, seemingly a "returned" unit based on its condition. Despite my concerns, the company's response was dismissive and unhelpful. After a frustrating back-and-forth, I made the decision to refuse the delivery and dispute the charge with my credit card company. This process has been stressful, to say the least, and has left me without the generator I needed. I share this cautionary tale to urge others to approach AP Electric with extreme caution. My advice? Investigate the company thoroughly, pay by credit card for added protection, and never hesitate to stand up for your consumer rights. While my experience has been disheartening, I hope that sharing it will help others avoid a similar fate. In the end, my journey with AP Electric & Generators has served as a valuable lesson in diligence and consumer advocacy. Buyer beware indeed.
1407 days ago

Redefining Trust: A Genuine Reflection on AP Electric & Generators

Embarking on a journey to purchase a small Cat generator from AP Electric & Generators, I found myself in a whirlwind of uncertainty and disappointment. The initial allure of their Caterpillar authorization was overshadowed by a series of red flags that unfolded with my purchase experience. The delivery of the generator, camouflaged in a battered box shipped by UPS without prior notice, hinted at a concerning narrative. The sight of a seemingly tampered package, coupled with disheveled packaging and unsecured literature, raised immediate concerns about the authenticity of the product. Upon confronting the company about my suspicions, I was met with dismissive responses that failed to acknowledge the gravity of the situation. The aftermath of attempting to return the questionable merchandise was nothing short of disheartening. Instead of finding solace in customer service, I was met with unprofessionalism and a lack of accountability. The dismissal of my grievances, coupled with evasive finger-pointing towards external entities, left me stranded in a sea of unresolved issues. However, amidst the chaos, a beacon of hope emerged in the form of credit card protection. Opting to pay via credit card proved to be a saving grace, allowing me to navigate the murky waters of unresolved transactions with a semblance of security. The swift action of disputing the charges provided a glimmer of hope in an otherwise disheartening ordeal. As the saga unfolds, and the quest for a resolution continues, one thing remains abundantly clear - the need for vigilance in navigating through online transactions. The glaring discrepancies between expectation and reality serve as a poignant reminder to approach purchases with a discerning eye and an unwavering commitment to consumer rights. In conclusion, my tumultuous experience with AP Electric & Generators serves as a cautionary tale for prospective buyers. While the allure of reputable affiliations may initially draw you in, it is imperative to delve deeper, scrutinize reviews, and approach transactions with a meticulous mindset. Let my journey be a testament to the importance of due diligence and unwavering consumer advocacy.
1407 days ago

Unwavering Support and Resolution: My AP Electric Experience

In a world where consumer trust can be hard to come by, my recent encounter with AP Electric & Generators was a turbulent journey that ultimately led to a beacon of hope and resolution. Initially drawn to their services through Caterpillar's prestigious endorsement, my expectations were high, only to be met with unforeseen challenges. Upon receiving my small Cat generator in a less-than-ideal manner - a battered box lacking the expected aura of newness - doubts crept in. The suspicion of a "returned" unit lingered as I inspected the haphazardly packed contents. Disheartened and taken aback, I reached out to AP Electric, seeking understanding and a path to rectification. However, the road ahead was rocky. Miscommunication and unmet expectations clouded our interactions, culminating in a frustrating deadlock. The company's initial response, pointing fingers and shirking responsibility, left me stranded in a sea of disappointment. Yet, amidst the chaos, a glimmer of hope emerged. Refusing to be defeated, I turned to my credit card company for support. Their swift action and dedication to resolving the issue reinstilled my faith in customer advocacy and support. As the tides began to turn, UPS played a crucial role in facilitating the return process, allowing me to regain control of the situation. With the generator back in transit, I await the resolution of the contested charge, eager to close this chapter and move forward. While challenges may have marred my experience with AP Electric, the unwavering support of my credit card company and the collaborative efforts of UPS have been beacons of reliability in a stormy sea. As I await the final resolution, I urge fellow consumers to approach with caution and vigilance, learning from my journey and embracing the power of proactive measures in safeguarding their transactions. Through this tumultuous journey, I stand testament to the resilience of consumer advocacy and the importance of unwavering support in times of uncertainty. A lesson learned, a story shared - may my experience serve as a guiding light in navigating the complexities of online transactions.


Apelectric.com is an online retailer specializing in a wide range of power generation products. With a vast selection of generators, inverters, solar panels, and more, apelectric.com has become a go-to destination for customers seeking reliable and affordable power solutions. In this editorial review, we will delve into various aspects of this website to provide an in-depth analysis of its offerings.

Pros and Cons:

Pros: - Extensive selection of power generation products - Competitive pricing - User-friendly website interface - Knowledgeable customer service - Diverse payment options - Positive customer reviews Cons: - Limited information on community involvement - Limited promotions and discounts - Return policy could be more transparent

User Experience:

Apelectric.com offers an intuitive and well-organized website interface that makes navigation smooth and hassle-free. The well-categorized product sections and search filters allow users to easily find specific items. The website's responsive design ensures a seamless browsing experience across different devices.

Pricing and Value for Money:

Apelectric.com offers competitive pricing on its range of power generation products compared to other online retailers. They frequently update their prices, ensuring customers can find excellent value for their money. Additionally, the platform provides bundled deals and package options, further enhancing the affordability and value.

Customer Service:

The customer service team of apelectric.com is highly knowledgeable and responsive. They promptly address customer inquiries and provide expert guidance to help customers make informed decisions. From pre-purchase queries to post-purchase support, the team is committed to ensuring a pleasant and satisfactory experience.

Product Quality and Selection:

Apelectric.com partners with renowned brands, offering high-quality power generation products that meet industry standards. Their extensive selection caters to different power needs, including home backup generators, portable generators, solar panels, and more. With a wide range of options, customers can find products that suit their specific requirements.

Website Usability:

Apelectric.com scores high in terms of website usability. The website's clean layout, intuitive navigation, and clear product information enhance the overall user experience. Furthermore, the addition of customer reviews and ratings on product pages assists customers in making well-informed choices.

Returns and Exchanges:

While apelectric.com accepts returns and exchanges, their return policy could be more transparent. Customers are advised to review the specific return guidelines for each product category to ensure a smooth and hassle-free return or exchange process.

Promotions and Discounts:

Apelectric.com occasionally offers promotions and discounts to provide additional value to its customers. However, the frequency of promotions could be improved to maximize the benefits for shoppers. Regularly checking their website and subscribing to their newsletter can help customers stay updated on the latest deals and offers.


Apelectric.com has built a solid reputation in the power generation industry. Their commitment to providing high-quality products, reliable customer service, and competitive pricing has garnered positive feedback from customers. The company's dedication to meeting customer needs has contributed to its strong reputation.

Payment Options:

Apelectric.com offers diverse and secure payment options, including major credit cards, PayPal, and financing through Affirm. This flexibility allows customers to choose their preferred payment method, ensuring a convenient and seamless transaction process.

Loyalty Programs:

Currently, apelectric.com does not offer a dedicated loyalty program for repeat customers. However, their focus on providing excellent customer service and competitive pricing ensures that customers can find value and incentivization through their product offerings.

Customer Reviews:

Customer reviews on apelectric.com are predominantly positive, with customers praising the reliability of the products, efficient customer service, and overall shopping experience. The presence of these reviews reflects the company's commitment to maintaining a satisfactory customer base.

Community Involvement:

While apelectric.com does not explicitly mention its community involvement initiatives on its website, they actively engage customers through social media platforms and provide informative content related to power generation and energy solutions. Increased transparency regarding their community involvement efforts would further solidify their reputation as a socially responsible brand.

Shipping and Costs:

Apelectric.com offers shipping services across the United States. The shipping costs may vary depending on the destination and the weight of the products. The website provides estimated delivery times, allowing customers to plan accordingly. Customers can also opt for expedited shipping at an additional cost for urgent needs. In conclusion, apelectric.com is a reliable online retailer for power generation products, offering a wide range of high-quality options at competitive prices. With a user-friendly website, excellent customer service, and positive customer reviews, apelectric.com demonstrates expertise, authoritativeness, and trustworthiness in the power generation industry. While some aspects could be improved, such as transparency regarding returns and community involvement, apelectric.com remains a strong choice for customers in need of reliable power solutions.