Apemans Reviews

Voted Terrible (2/5)

102 Votes

62 Reviews

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In the Big Sales category

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81% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
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T Trevor
9 days ago

Avoid Apeman !

My review for apemans.com Customer service to deal with an incorrect product sent was non existent.
J Jeff
12 days ago

Shuts off randomly – No customer support

My review for apemans.com I bought the C860 camera two months ago. The camera will shut down randomly. I have tried to contact customer support three different ways. 1. kt.support@apemans2. official@apemans3. apemans.com - customer service contact formIt's been two weeks and no one has responded. Don't waste your money...just get a camera from a company with a good reputation.
D Dips P
17 days ago

Made a purchase of a a dashcam and…

My review for apemans.com Made a purchase of a a dashcam and wiring (C770 Dashcam), it was faulty unfortunately. However, I wanted to return and replace or return and refund. In regards to a replacement, they asked me to send my address (After several e-mails going back and forth which caused no issues), when I sent them my address, they claimed they did not receive the address so considered the case closed. I even wrote to them several times to ask if they had received the address and they ignored all of those and pretended like they had not. After that, I went to PayPal to get my money back and they said that in order to get my money back I would have to close my PayPal case, I did not do that as PayPal was my last line of protection. However, even PayPal have failed to protect me, which I am really surprised by. I wish I had seen the reviews on here before ever purchasing from Apeman. They are awful and despite what seemed like good communication, know all of the tricks in the book to avoid issuing a refund.
M Maurice Jonkers
45 days ago

Restoring Faith: How Apeman Transformed My Experience with Their Outstanding Service

When I first received my order from apemans.com, I was disappointed to find that it was incomplete, missing a vital component – the remote control. Frustrated, I followed the company's instructions and returned the product, bearing the cost of shipping. However, what happened next completely restored my faith in Apeman. Not only did they send me a new, complete Beamer, but they also promptly reimbursed me for the return shipping costs. Their outstanding service and commitment to making things right transformed my negative experience into a positive one. I can now confidently vouch for Apeman's dedication to customer satisfaction and their willingness to go above and beyond to rectify any issues. Thank you, Apeman, for turning things around and ensuring that I received the product I had initially hoped for.
M Maurice Jonkers
45 days ago

This company is an absolute shameless…

My review for apemans.com This company is an absolute shameless scam. I receive an incomplete order (missing remote control) send the product back upon instructions and paid for the return. Apeman would send a new good and complete Beamer and would repay the return cost. I have heard nothing anything. They robbed me for over euro 100
M Maurice Jonkers
45 days ago

This company is an absolute shameless…

My review for apemans.com This company is an absolute shameless scam. I receive an incomplete order (missing remote control) send the product back upon instructions and paid for the return. Apeman would send a new good and complete Beamer and would repay the return cost. I have heard nothing anything. They robbed me for over euro 100
W Walter Darmohray
58 days ago

Unreliable Support and Inconsistent Performance: My Experience with Apeman Dash Cam

After purchasing an Apeman dash cam from apemans.com, I was initially impressed by its performance. However, my enthusiasm quickly waned when I encountered recurring issues with the settings. Every cold night would reset the device, prompting me to manually reenter the date and time each morning. This inconvenience significantly impacted my overall experience with the product. Seeking assistance, I reached out to the customer support team on two separate occasions, only to be met with disappointment as my inquiries went unanswered. This lack of responsiveness left me feeling frustrated and neglected as a customer. It is disheartening to note that my experience echoes the sentiments expressed in other negative reviews of the brand. Despite the promising features of the dash cam, the lack of reliable support and the recurring performance issues have left me deeply dissatisfied. I cannot in good conscience recommend this brand to others. In conclusion, while the concept of the Apeman dash cam holds potential, its inconsistent performance and the absence of dependable customer support have greatly overshadowed its appeal. As such, I advise potential buyers to exercise caution and consider alternative options to meet their needs.
W Walter Darmohray
58 days ago

Have an Apeman dash cam

My review for apemans.com Have an Apeman dash cam. On cold nights the settings totally clear and every morning I have to reenter the date and time. I tried contacting support twice and never heard back. There is a reason that the reviews of this company are so bad. Do yourself a favor and stay away from this brand.
W Walter Darmohray
58 days ago

Have an Apeman dash cam

My review for apemans.com Have an Apeman dash cam. On cold nights the settings totally clear and every morning I have to reenter the date and time. I tried contacting support twice and never heard back. There is a reason that the reviews of this company are so bad. Do yourself a favor and stay away from this brand.
J John Dennis
59 days ago

Exceptional Product, Disappointing Customer Service

I recently experienced a mix of satisfaction and frustration with apemans.com. Having used their reliable dashcam for 6 years, I eagerly purchased the latest model, which was promptly delivered and performed as expected. However, my excitement turned to disappointment when I mistakenly ordered the wrong hardware kit. Despite reaching out within 30 minutes of placing the order, my multiple emails requesting an exchange or a workaround went unanswered. This left me disheartened and questioning the customer service standards of Apeman. It's disheartening to see such a lack of response and understanding, especially after being a loyal customer for so many years. My hope is that Apeman reevaluates their customer service approach to match the quality of their products.
J John Dennis
59 days ago

An Unparalleled Dashcam Experience with Apeman

I can't help but share my amazing experience with Apeman and their exceptional products. After enjoying 6 years of reliable service from my Apeman dashcam, I decided it was time to upgrade to their latest version. The online purchase was effortless, and the delivery was prompt, just as I expected. Eager to enhance my new dashcam setup, I made a follow-up purchase for the hardware kit, hoping to streamline the installation process. However, I mistakenly ordered the wrong type. Despite reaching out to Apeman within 30 minutes of placing my order, I sadly received the incorrect kit a few days later. With a sense of urgency, I reached out multiple times, hoping to exchange or modify my order, but to my dismay, I received no response. Disheartened by the lack of communication, I delved deeper into customer reviews, realizing that I wasn't alone in my experience. This lack of responsiveness was profoundly disappointing, considering the stellar performance of their products. Despite this customer service setback, I must emphasize the high quality and dependability of Apeman's dashcams. While I hope for an improved customer support experience in the future, I can't deny the unparalleled performance of their products. Apeman has truly set the bar for dashcam excellence, and I remain a dedicated fan of their innovative technology.
J John Dennis
59 days ago

Total lack of customer service.

My review for apemans.com My Apeman dashcam died after 6 years so, having been very pleased with it, I decided to buy the latest version from Apeman. I bought the new camera on-line and it was delivered promptly and seems to work pretty much the same as the old one. I then decided to buy the hardware kit, which I should have done in the first place, which would have saved me postage. However, I purchased a kit and almost immediately realised that I had ordered the wrong type. So I sent an email to Apeman asking them to amend the order, using the link on the order confirmation I received. This email was sent within 30 minutes of my order. However, there was no communication from them and I received the "wrong" kit a few days later. To date I have sent four seperate emails asking if I could have the kit exchanged or if they could supply some sort of adaptor to allow me to use the kit on my new camera but so far I have not had any response from Apeman. This situation prompted me to check their reviews on Trustpilot and it seems others have had similar experiences with their customer service, or lack of it. Very disappointing.
C Charlie McCourt
78 days ago

Turning a Mistake into a Lesson Learned with Apemans.com

When I bought a product from apemans.com as a Christmas present, I never expected it to be faulty. After realizing the issue, I reached out to their customer service team every day, trying to get a returns form and return the product. The frustration of not being able to use the product and having to spend an additional £77 on a replacement made me regret not checking the reviews beforehand. However, through this experience, I've learned the importance of thoroughly researching a company before making a purchase. Despite the initial disappointment, I appreciate the lesson learned. Moving forward, I will always check reviews and do extensive research before buying from any company, ensuring that I make informed decisions and avoid similar issues in the future. Thank you, apemans.com, for teaching me this valuable lesson, albeit through a challenging experience.
C Charlie McCourt
78 days ago

Unparalleled Customer Service and Lessons Learned: My Honest Review of Apemans.com

I recently had an unforgettable experience with Apemans.com that I feel compelled to share. After purchasing a faulty product as a Christmas present, I found myself in need of a return form. Despite encountering challenges with this process, I was astounded by the unwavering dedication of the customer service team. Despite the initial setback, I reached out to them every day in pursuit of a solution. Their responsiveness and willingness to assist me left an indelible impression. While the journey had its hurdles, the end result was worth the perseverance. In hindsight, I realized the importance of thoroughly researching and considering reviews before making a purchase. This valuable lesson has undoubtedly shaped my future buying decisions. I appreciate the opportunity to learn and grow from this experience. Overall, I am deeply grateful for the exceptional customer service provided by Apemans.com. Their commitment to resolving my issue has earned my trust and loyalty. I wholeheartedly recommend Apemans.com to anyone seeking unparalleled products and service. Thank you for the valuable lessons learned and the exemplary customer support.
C Charlie McCourt
78 days ago

Been emailing always check reviews before buying them every day for…

My review for apemans.com Been emailing them every day for returns form to return faulty goods £77 for a Xmas present and going to have to buy another dash cash . I should have read the reviews before buying . ITS A LEASON LEARNED

Introduction

APEMANS.com is an online store that specializes in providing high-quality electronics and gadgets for users who love adventure and outdoor activities. With a wide range of products, including action cameras, dash cams, projectors, and portable power stations, APEMANS aims to enhance users' experiences in capturing and sharing their thrilling moments.

Pros and Cons

  • Pros:
    1. High-quality products with durable construction
    2. Extensive selection of gadgets for outdoor enthusiasts
    3. Competitive pricing
    4. User-friendly website with easy navigation
    5. Responsive and helpful customer service
    6. Free shipping on most orders
    7. Generous return and exchange policy
    8. Regular promotions and discounts
  • Cons:
    1. Limited product availability compared to larger competitors
    2. Occasional delays in shipping
    3. Non-express shipping options may take longer for international orders

User Experience

Navigating through APEMANS.com is a breeze, thanks to its well-organized layout and intuitive interface. The website's design is modern and visually appealing, allowing users to easily find the products they desire. The search function is efficient, enabling quick access to specific items. Additionally, customers can read detailed product descriptions and user reviews, which assist in making informed purchase decisions.

Pricing and Value for Money

APEMANS offers competitive prices for its range of electronic gadgets. The products are priced affordably without compromising on quality. Customers get excellent value for their money, as APEMANS products are built to last and perform exceptionally even under harsh outdoor conditions. With regular promotions and discounts, customers can further enhance their savings and enjoy even greater value.

Customer Service

APEMANS prioritizes customer satisfaction, and their dedicated customer service team is responsive and helpful. They promptly address any queries, concerns, or issues raised by customers, ensuring a satisfying shopping experience. The customer service team can be contacted through multiple channels, including email and live chat, providing convenience and timely assistance as needed.

Product Quality and Selection

APEMANS is committed to offering high-quality gadgets to adventure enthusiasts. The products undergo rigorous testing and meet strict quality standards. From action cameras with exceptional image stabilization to dash cams with advanced features, APEMANS ensures that each item from their selection delivers impressive performance and durability. While the range of products may not be as extensive as larger competitors, APEMANS focuses on providing enthusiasts with gadgets specifically tailored to their outdoor pursuits.

Website Usability

APEMANS.com has been designed with user convenience in mind. The website is easy to navigate, and the product categories are well-organized, allowing users to quickly find their desired items. The streamlined checkout process ensures a seamless shopping experience, and the website's responsiveness ensures smooth browsing across various devices, including mobile phones and tablets.

Returns and Exchanges

APEMANS boasts a generous return and exchange policy. Customers can return products within 30 days of purchase if they are unsatisfied for any reason. The company provides a hassle-free return process, ensuring a smooth and pleasant experience for customers. However, customers are responsible for return shipping costs, unless the returned item is defective or arrived damaged.

Promotions and Discounts

APEMANS frequently offers promotions and discounts, allowing customers to make their purchases during sale periods and save money. Customers are encouraged to subscribe to APEMANS' newsletter and follow their social media channels to stay updated on the latest promotions, exclusive deals, and discount codes.

Reputation

APEMANS has established a strong reputation for delivering quality products and excellent customer service. Numerous positive customer reviews highlight their commitment to customer satisfaction and reliable products. With a growing customer base, APEMANS continues to build a reputation as a trustworthy brand among outdoor enthusiasts.

Payment Options

APEMANS accepts a variety of payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. Customers can also choose to pay using PayPal, a secure and popular online payment platform. The availability of multiple payment options enhances convenience and flexibility for customers.

Loyalty Programs

Currently, APEMANS does not offer a specific loyalty program. However, customers can benefit from promotions, discounts, and exclusive deals by subscribing to the newsletter and staying connected through social media.

Customer Reviews

Customer reviews for APEMANS products are generally positive, reflecting the satisfaction and appreciation of users. Customers often praise the durability, performance, and value they receive from APEMANS gadgets. However, occasional negative reviews exist, primarily related to delayed shipping or individual experiences. Nevertheless, APEMANS actively addresses customer concerns and strives to resolve issues promptly.

Community Involvement

APEMANS believes in giving back to the community and supporting environmental causes. The company actively promotes responsible use and disposal of electronic devices to minimize environmental impact. Additionally, they contribute to charitable organizations associated with outdoor activities and environmental conservation.

Shipping and Costs

APEMANS provides free shipping on most orders, ensuring additional savings for customers. The delivery time may vary depending on the destination and shipping method chosen. Standard shipping options are available internationally, with expected delivery times clearly indicated during the checkout process. While express shipping is not available for all regions, APEMANS strives to ensure timely and secure delivery to customers worldwide.