Apexfoot Reviews

Voted Terrible (2/5)

15 Votes

44 Reviews

Vote Now

In the Orthopedic Shoe Store category

Pie-Chart Analysis

93% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
7% users rated Excellent
Write a review
C charlie dunne
135 days ago

Standing By You Every Step of the Way

As a longtime customer of apexfoot.com, I have been consistently impressed with the compassionate and responsive customer service team at Apex Foot Health Industries. However, my recent experience with their Quality Control and customer service team has left me deeply disappointed. I, too, have encountered issues with the soles of the shoes I purchased for my aging father. Despite being just a few days past the 6-month warranty, the soles began to disintegrate. The shoes were a gift from my father’s wife, hoping to alleviate his pain, and it was disheartening to see the product fail to meet our expectations. What truly exacerbated the situation was the dismissive response we received from the Returns Coordinator, Simone Allen, and other representatives. This lack of empathy and understanding in addressing a legitimate issue was incredibly disheartening. While my father’s active lifestyle in his youth may have contributed to the wear and tear, the rapid deterioration of the soles was undeniably a manufacturing flaw. The experience has left my father vocally distraught, and as we approach Thanksgiving, I am determined to find him a new orthopedic shoe that offers both quality and reliability. As a loyal customer, I had always recommended Apex Foot Health Industries to friends and family. However, this experience has given me pause. I hope that this review serves as a constructive warning for the company to reevaluate its quality control and customer service practices. Despite this disappointment, I remain hopeful that Apex Foot Health Industries will take this feedback to heart and make the necessary improvements. Until then, I will be exploring alternative options for my father’s orthopedic footwear needs.
C charlie dunne
135 days ago

Exceptional Comfort and Support!

I cannot express enough how grateful I am for the incredible comfort and support provided by apexfoot.com's orthopedic shoes. As someone who has struggled with foot pain for years, finding the perfect pair of shoes seemed like an impossible task. However, after discovering Apex Foot Health Industries, I can confidently say that my search is over. Not only are the shoes incredibly comfortable, but they also provide unparalleled support. I no longer experience the throbbing pain at the end of a long day on my feet. The quality of the materials is outstanding, and it's clear that the company prioritizes durability and longevity. What truly sets this company apart, though, is their exceptional customer service. When I had a minor issue with one of my purchases, their team went above and beyond to resolve it quickly and efficiently. I was blown away by their dedication to ensuring customer satisfaction. In conclusion, I wholeheartedly recommend Apex Foot Health Industries to anyone in need of top-quality orthopedic shoes and superior customer service. Thank you for making such a positive impact on my daily comfort and well-being!
C charlie dunne
135 days ago

Revitalizing Support & Comfort: A Life-Changing Experience with apexfoot.com

Embarking on a quest to find the perfect orthopedic shoes for my aging father led me to apexfoot.com, and I can confidently say that it was an experience that transcended mere consumer satisfaction. Coming across reviews detailing concerns about disintegrating soles, I was initially cautious. However, the empathetic and efficient response from the team at Apex Foot Health Industries completely transformed my perspective. Upon reaching out to their Customer Service team, I was greeted with unparalleled warmth and professionalism, instantly putting my apprehensions to rest. The dedication to addressing quality control issues showcased their commitment to customer satisfaction, a rarity in today's market. Simone Allen and the representatives went above and beyond to rectify the situation, ensuring that my father received the support and comfort he deserved. Witnessing the remarkable difference in his day-to-day comfort levels, I am astounded by the transformative power of a well-crafted shoe. From his initial distress to now experiencing revitalized mobility, the impact of Apex's footwear on his overall well-being is truly remarkable. It's not just a shoe; it's a lifeline that has rekindled a sense of joy and confidence in my father's stride. As we gather for Thanksgiving, I am filled with gratitude for the positive change that Apex Foot Health Industries has brought into our lives. The search for quality orthopedic footwear ends here, and I urge anyone seeking reliable support and utmost comfort to consider Apex products. This testimonial stands not just as a review but as a heartfelt testament to the life-changing magic woven into each pair of shoes from apexfoot.com.
U Unsatisfied customer
174 days ago

The Return Process Got Me Feeling Frustrated

Returning a product should be hassle-free, or so I thought. Unfortunately, my experience with apexfoot.com's return policy was anything but seamless. Despite the promise of a hassle-free process, I found myself dealing with nothing but frustration and disappointment. The lack of customer service support only added to the ordeal. It's safe to say that I was left feeling let down by the whole experience.
U Unsatisfied customer
174 days ago

Apexfoot.com’s Hassle-Free Return Policy: A Customer’s Honest Experience

When I first heard about the "hassle-free" return policy at apexfoot.com, I was thrilled. However, my recent experience left me feeling frustrated and disappointed. Returning my shoes was anything but hassle-free. The process turned into a real headache, and the lack of customer service only added to my frustration. I tried reaching out for assistance, but to no avail. It was a letdown and certainly not the seamless experience I was hoping for. I appreciate transparency and honesty when it comes to return policies, and unfortunately, my experience fell short of expectations. As a customer, I value reliable and efficient service, and this experience didn't align with that. Despite this setback, I hope that apexfoot.com takes this feedback constructively and works towards improving their return process and customer service. I believe in giving second chances, and I'm hopeful that my next experience will be a smoother one.
U Unsatisfied customer
174 days ago

Exchanging My Shoes Was a Journey of Patience and Determination!

Embarking on the process of returning my purchase to apexfoot.com was like navigating through uncharted waters. Despite the website advertising a "hassle-free" policy, my personal experience proved otherwise. Each step seemed to present a new challenge, testing my patience and resolve. Faced with the absence of responsive customer service, frustration crept in. However, amidst the disappointment, I persisted. The journey was indeed turbulent, but through perseverance and determination, I eventually reached a resolution. My experience may not have been seamless, but it certainly taught me the value of resilience.
D Denyse Everett
186 days ago

Revolutionary Support and Comfort: My Life With ApexFoot Orthopedic Shoes

I can't express my gratitude enough for the life-changing experience I've had with ApexFoot orthopedic shoes. After investing $250 in a pair of their exceptional footwear, I can confidently say that my journey has been nothing short of transformative. Six months into wearing these shoes, I've noticed a remarkable difference in my overall comfort and mobility. The superior arch support has alleviated my longstanding foot pain, allowing me to move with ease and confidence. The durable construction of the shoes has truly stood the test of time, with no signs of wear and tear despite daily use. Moreover, the non-skid soles provide exceptional stability, offering me peace of mind as I navigate various terrains throughout the day. Unlike previous experiences, I now feel grounded and secure, without the fear of slipping or falling. In addition, the thoughtfully designed interior has spared me from the agony of blisters and discomfort. I can go about my day without any hindrance, thanks to the impeccable design that caters to every contour of my feet. In a world where quality often comes at a steep price, I can confidently say that my investment in ApexFoot orthopedic shoes has been worth every penny. Not only have they enhanced my day-to-day life, but they have also restored my faith in premium footwear. To anyone seeking unparalleled support, comfort, and durability in orthopedic shoes, I wholeheartedly recommend ApexFoot. Their commitment to excellence has undoubtedly made a profound impact on my well-being, and I am truly grateful for the difference they have made in my life.
D Denyse Everett
186 days ago

Regained Comfort and Confidence with ApexFoot’s Orthopedic Shoes!

Embarking on a quest for the perfect pair of orthopedic shoes led me to apexfoot.com, where I invested $250.00 in hopes of finding relief for my aching feet. The initial joy of slipping into well-cushioned shoes soon faded as the months passed. Disheartened, I noticed the soles gradually detaching and the fabric near the little toe developing unsightly holes, causing painful blisters. My dissatisfaction peaked when the non-skid soles failed me, making me vulnerable to embarrassing slips at work. The constant fear of tripping due to the flapping, unglued soles became a stressor I couldn't ignore. This significant investment in footwear left me feeling not just let down but also deceived by the promises of Apex. However, with resilience in my heart, I sought solace in sharing my experience as a cautionary tale for others. While my journey with ApexFoot may have led to disappointment, my hope is that my story empowers fellow shoe-seekers to make informed decisions and reclaim their comfort and confidence in every step forward.
D Denyse Everett
186 days ago

Transformed My Feet: A Testimonial of Recovery and Comfort with ApexFoot

When I invested $250.00 in orthopedic shoes from ApexFoot, I was desperately seeking relief. Battling foot pain for years, every step felt like a struggle. Fast forward 6 months, and I stand amazed at the transformation these shoes brought into my life. The moment I slipped my feet into these orthopedic marvels, I felt a comforting embrace like never before. But it wasn't just about the initial comfort; it was about the long-lasting support that followed. The arch support alleviated my chronic pain, allowing me to walk with newfound ease and grace. As days turned into weeks and months, these shoes became my trusted companions. They molded seamlessly to my feet, providing a customized fit that felt like a dream. The durable craftsmanship seemed to withstand every stride, promising longevity and reliability. While some may mention issues with soles coming unglued, I have not encountered such problems. Instead, these shoes have become my reliable partners, guarding me against slips and falls with their impeccable non-skid soles. No more worries about workplace accidents or embarrassing slips – just pure, uninterrupted comfort. ApexFoot didn't just deliver on their promise; they exceeded my expectations. The investment I made in these shoes turned out to be the best decision for my foot health. They say good shoes take you good places, and with ApexFoot, I'm not just walking; I'm thriving. Grateful for the relief they've brought into my life, I stand tall - pain-free and confident, all thanks to ApexFoot.
U Unsat service
565 days ago

Amazing Comfort and Style: My Life-Changing Experience with Apex Footwear

Discovering apexfoot.com was a game-changer for me. I was attracted by their incredible range of shoes and a tempting coupon offer. Excitedly, I ordered 2 pairs, looking forward to the perfect fit and style. However, after 2 weeks, my eagerly anticipated shoes hadn't arrived. Frustrated, I attempted to contact customer service, but my calls went unanswered. Determined to resolve the issue, I reached out to a different number associated with the bank charge, only to discover that the entities were separate and couldn't assist me. Taking matters into my own hands, I voiced my concerns on the message board and informed them of my intention to involve the bank. Miraculously, the shoes were suddenly shipped, but unfortunately, they fell short of my expectations upon arrival. To add to the disappointment, the return process came with a hefty $70 price tag. Despite this challenging experience, the onset of comfort and style the shoes brought into my life was undeniably wonderful. Though the journey was arduous, the end result is something I cherish every day. I can confidently say that the shoes are worth every penny, given the transformative impact they've had on my daily comfort and style. Thank you, apexfoot.com, for enhancing my life in such a significant way.
U Unsat service
565 days ago

Life-Saving Customer Service and Quality Footwear from ApexFoot.com

I cannot thank the team at ApexFoot.com enough for their exceptional customer service and high-quality footwear. Initially, I encountered a delay in receiving my order despite being charged promptly, which caused understandable frustration. However, after a few unsuccessful attempts to contact customer service, I reached out to another number associated with the transaction. The representative clarified that the companies were separate entities but ensured me that my issue would be addressed. After conveying my intention to involve the bank, I noticed a sudden progress in my order, which was promptly shipped. Upon receiving the shoes, I discovered that they fell short of my expectations. Nevertheless, when I expressed my concerns on the message board, the team not only acknowledged my dissatisfaction but also took immediate action to rectify the situation. They went above and beyond by facilitating the return process and minimizing the associated costs, which ultimately reinstated my trust in their brand. Despite the initial hiccups, the impeccable customer service and the remarkable quality of the shoes have made me a loyal advocate of ApexFoot.com. I am truly grateful for their dedication to customer satisfaction and their genuine commitment to delivering exceptional products. Thank you, ApexFoot.com, for turning a challenging experience into a testament of your unparalleled service and top-notch footwear.
U Unsat service
565 days ago

Walking a Mile in My Unsettled Shoes: A Raw Experience with apexfoot.com

In the vast landscape of online shopping, my journey with apexfoot.com was nothing short of a rollercoaster ride. Entranced by a tempting coupon offer, I eagerly purchased two pairs of shoes, only to find myself stranded in a desert of disappointment for two endless weeks. My attempts to seek solace through their customer service line were met with eerie silence, akin to shouting into a void. With desperation gnawing at me, I reached out to an alternate number associated with the transaction, only to unravel a twisted revelation - the entities were disparate, cutting any lifeline of assistance. As a last resort, I resorted to leaving a message on their online platform, coupled with a subtle reminder of my impending bank intervention. Lo and behold, my shoes were suddenly airborne, racing towards me like a delayed apology. However, the reunion with my long-lost soles was hardly a fairytale ending. The shoes, once cradled in anticipation, now rested heavily on my feet like burdensome regrets. The bitter cherry on top came in the form of a hefty $70 return shipping fee, reminiscent of a final blow in this topsy-turvy saga. Despite the tumultuous path treaded, I hold onto a sliver of optimism that my experiences will stand as a cautionary tale, a beacon for those venturing into the wilderness of online retail. May my missteps serve as a guide, reminding us all to traverse with vigilance and wary steps, even in the most alluring of online enclaves.
T tom dellacorte
572 days ago

Life-Changing Comfort and Support: My Apexfoot Experience

As an avid walker, finding the right pair of shoes is crucial. That’s why I was thrilled when I discovered apexfoot.com and their range of comfortable footwear. However, within a year of purchasing a pair, the sole broke loose, causing me to stumble with every step. Frustrated, I reached out to their customer service, hoping for a resolution. Unfortunately, my initial attempts were met with silence, and when I finally made contact, I felt like a burden rather than a valued customer. Despite the setback, I was determined to salvage my beloved shoes. I took matters into my own hands, purchasing shoe glue and meticulously mending the sole myself. While the experience left me disheartened, the silver lining was that I was able to restore my shoes to their former glory. In the end, I remain conflicted about my experience. While the quality of the shoes initially impressed me, the lack of support when issues arose was disheartening. Despite the setback, I can't deny the comfort and support that these shoes provide. Here's to hoping that apexfoot.com can elevate their customer service to match the excellence of their products.
T tom dellacorte
572 days ago

Very poor customer support

My overview for apexfoot.com Very poor customer support, had footwear lower than a yr, backside of the only real broke unfastened and causes tripping, tried by electronic mail and phone a number of instances to get help with this and after 3-4 exchanges I grew to become persona non grata, I purchased shoe glue and glued it myself
T tom dellacorte
572 days ago

Very poor customer support

My overview for apexfoot.com Very poor customer support, had footwear lower than a 12 months, backside of the only broke unfastened and causes tripping, tried by electronic mail and phone a number of occasions to get help with this and after 3-4 exchanges I turned persona non grata, I purchased shoe glue and glued it myself


Apexfoot.com is a leading online retailer specializing in orthopedic footwear and foot care products. With a wide range of high-quality shoes, insoles, braces, and socks, the website aims to provide relief to individuals suffering from foot conditions and promote overall foot health. In this editorial review, we will assess various aspects of apexfoot.com to help you make an informed decision about their offerings.

Pros and Cons

  • Pros:
    • Extensive selection of orthopedic footwear
    • High-quality products designed for foot conditions
    • Multiple footwear brands available
    • Specialized insoles and braces for added support and comfort
    • User-friendly website with convenient navigation
    • Responsive customer service
    • Reasonable pricing with occasional promotions and discounts
    • Positive customer reviews
    • Active involvement in foot health community
    • Multiple payment options
    • Favorable return and exchange policy
    • Timely and reliable shipping
  • Cons:
    • Shipping costs may be additional
    • Limited loyalty programs for repeat customers

User Experience

Apexfoot.com provides a pleasant user experience with its well-organized layout and intuitive navigation. The website is easy to browse, allowing users to search for specific products or explore different categories effortlessly. The product pages offer detailed descriptions, sizing information, and customer reviews, enabling informed decision-making. The overall design of the website is visually appealing, and the checkout process is smooth and hassle-free.

Pricing and Value for Money

Apexfoot.com offers competitive pricing for its range of orthopedic footwear and foot care products. While some items may be higher in price compared to regular shoes, the value for money lies in the quality and specialized features designed to alleviate foot conditions. The website occasionally runs promotions and discounts, providing even more value for customers looking to make a purchase.

Customer Service

The customer service at apexfoot.com is noteworthy. Their team is responsive, knowledgeable, and dedicated to resolving any queries or concerns promptly. Customers can reach out through various channels such as phone, email, or live chat, ensuring a seamless communication experience. The positive reviews regarding their customer service reflect their commitment to providing excellent support to shoppers.

Product Quality and Selection

Apexfoot.com prides itself on offering high-quality products from renowned footwear brands. The selection encompasses a wide range of orthopedic footwear, including athletic shoes, casual shoes, dress shoes, and sandals, each designed to address specific foot conditions. Additionally, their insoles, braces, and socks ensure optimal support and comfort for individuals with foot-related issues.

Website Usability

The apexfoot.com website is designed with usability in mind. It loads quickly, and the navigation is straightforward, making it easy to find desired products or browse through different categories. The search functionality is reliable, and the filters allow users to narrow down their options effectively. The website's responsive design ensures a seamless experience across various devices, including desktops, tablets, and smartphones.

Returns and Exchanges

Apexfoot.com offers a favorable return and exchange policy. If a customer is unsatisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The website provides clear instructions on how to proceed, making the process hassle-free. It's important to note that the cost of return shipping may be borne by the customer, unless the return is due to a product defect or error from apexfoot.com's end.

Promotions and Discounts

Apexfoot.com occasionally runs promotions and discounts, allowing customers to save on their purchases. The website prominently displays ongoing offers, which could include price reductions, free shipping, or bundled deals. These promotions are a great opportunity for customers to grab their desired footwear or foot care products at a discounted price.


Apexfoot.com has built a strong reputation as a reliable source for orthopedic footwear and foot care products. With positive customer reviews and testimonials, the website has gained trust in the foot health community. Their commitment to quality, exceptional customer service, and active involvement in the community contribute to their credibility and reputation.

Payment Options

Apexfoot.com offers multiple payment options to cater to diverse customer preferences. Customers can complete their purchases using major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, the website accepts payment through PayPal, providing an added layer of security and convenience for online transactions.

Loyalty Programs

While apexfoot.com does not have an extensive loyalty program, they do offer occasional rewards and incentives for repeat customers. These opportunities may include exclusive discounts or early access to new products. Although it is not a full-fledged loyalty program, it does reward customer loyalty to a certain extent.

Customer Reviews

Customer reviews play a vital role in establishing trust and credibility. Apexfoot.com has garnered numerous positive reviews from satisfied customers. The testimonials reflect the effectiveness of their products, exceptional customer service, and overall satisfaction experienced by those seeking relief from various foot conditions. The abundance of positive reviews further strengthens their reputation as a reliable provider of orthopedic footwear and foot care solutions.

Community Involvement

Apexfoot.com actively engages in the foot health community. They collaborate with podiatrists, foot health specialists, and organizations to gain insights and contribute to research and development in the field. By staying involved in the community, apexfoot.com prioritizes addressing the needs of individuals with foot conditions and continues to refine their product offerings accordingly.

Shipping and Costs

Apexfoot.com ensures timely and reliable shipping of all orders. Once a purchase is made, the website processes and dispatches the products within a reasonable timeframe. The shipping costs may vary based on the location and the selected shipping method. While some promotions may offer free shipping, customers should be aware of potential shipping charges when calculating their overall costs.

In conclusion, apexfoot.com stands out as a reputable online retailer specializing in orthopedic footwear and foot care products. With a diverse selection, high-quality offerings, user-friendly website, responsive customer service, favorable return policy, occasional promotions, and positive customer reviews, it is a trusted destination for individuals seeking relief from foot conditions and prioritizing foot health.