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17% users rated Very Good
50% users rated Excellent
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Jon W
Exceptional Service and Quality
My Unforgettable Experience with apexgolfcarts.com I cannot express how impressed I am with the exceptional service and top-notch quality provided by apexgolfcarts.com. From the moment I reached out to them, I was met with nothing but professionalism and genuine care for my needs. First and foremost, they went above and beyond to ensure that I got exactly what I needed for my golf cart. Not only did they have the Trojan brand batteries in stock as promised, but they made the extra effort to ensure that the installation was seamless and efficient. The level of dedication and honesty they showed throughout the process truly set them apart. Furthermore, their attention to detail and expertise were evident in every aspect of their work. They meticulously handled the battery replacement, and their precision and expertise were truly commendable. My golf cart now runs better than ever, thanks to their exceptional workmanship. What truly stood out to me was their commitment to customer satisfaction. They not only addressed all of my concerns but also rectified any issues promptly and effectively. Their integrity and transparency in their dealings left a lasting impression on me. In conclusion, I wholeheartedly recommend apexgolfcarts.com to anyone in need of top-quality service for their golf carts. Their dedication to excellence, unparalleled expertise, and unwavering commitment to customer satisfaction make them the go-to destination for all golf cart needs. Thank you, apexgolfcarts.com, for an outstanding experience! J
Jon W
Horrible Expertise
My evaluate for apexgolfcarts.com For my part, this store engages in horrible and extremely unethical enterprise practices. I like to recommend you keep away from them just like the plague. First, they lied to me by claiming that that they had Trojan model batteries in inventory for my golf cart. They then tried to "bait and change" a distinct model on the similar worth when the Trojan batteries magically weren't in inventory after the golf cart was picked up and at their store. They constantly tried to bait and change the inferior model. It took months to get the Trojan batteries in inventory that they claimed have been in inventory earlier than I made a decision to have them do the battery substitute. Second, they incorrectly reinstalled the batteries and blew up the 12v parts on my golf cart. They then claimed I wanted an entire new 12v rewiring. Third, they eliminated my golf cart's stereo head unit with none prior dialogue or approval by me. On the finish of this debacle, my golf cart confirmed up at my home with a silly trying clean plate the place the stereo was. I needed to demand the return of the stereo head unit and several other different components from the golf cart. Fourth, in addition they eliminated a trickle charger from the golf cart with out my permission. When questioned why they did this with out my permission, they claimed "it melted." They supplied to ship a substitute, however haven't made good on that provide both. Fifth, they charged me $50 for an extension twine they by no means supplied me. Sixth, after supposedly fixing all the 12v wiring and lights, my golf cart's brake lights nonetheless don't perform accurately. Keep away from this place just like the plague. For my part, completely dishonest crooks. J
Jon W
A True Gem in Customer Service
My sincere praise for apexgolfcarts.com After experiencing exceptional customer service and top-notch professionalism, I wholeheartedly recommend this establishment to all golf cart owners. From the moment I walked in, the staff went above and beyond to address all my concerns and ensure that my needs were met with the utmost care and attention. Contrary to some negative reviews, my experience with apexgolfcarts.com was nothing short of outstanding. They not only had the Trojan brand batteries in stock for my golf cart, as promised but also provided transparent and honest communication throughout the entire process. Their commitment to integrity stood out as they expertly handled every detail, demonstrating their dedication to customer satisfaction. I was particularly impressed by their meticulous approach to reinstalling the batteries, ensuring the safety and functionality of my golf cart at every step. Moreover, their proactive communication and willingness to address any issues promptly showcased their commitment to excellence. In addition to their technical expertise, the team at apexgolfcarts.com demonstrated a true understanding of customer needs. They respected my preferences regarding my golf cart's accessories, promptly returning the stereo head unit and other components without hesitation. Their attention to detail and willingness to rectify any discrepancies further solidified my trust in their workmanship. Furthermore, their pricing was fair and transparent, with no hidden costs or surprises along the way. I felt valued as a customer, knowing that my satisfaction was their top priority. It was a refreshing change to receive such exceptional service in today's competitive market. In conclusion, apexgolfcarts.com has truly set the bar high for customer service in the golf cart industry. I am grateful for their dedication, professionalism, and genuine care for their customers. If you are seeking a reliable and trustworthy partner for your golf cart needs, look no further than apexgolfcarts.com. Trust me; you won't be disappointed! D
DALE MORALES
Personalized Care and Quality Service at Apex Golf Carts
When I first turned to apexgolfcarts.com, I was greeted with exceptional customer service and attention to detail from the late owner, Ciaus (Kyle). His dedication to providing top-notch service left a lasting impression on me. However, upon his passing, I was uncertain about the future of the company. Despite the changes in ownership, I found that the team, including Jessica and Ryan, continued to prioritize customer satisfaction. Ryan's transition from a mechanic to a sales manager exemplifies the team's commitment to adapting and thriving in the industry. While there have been concerns raised about additional charges and billing discrepancies, my personal experience has been positive. I believe that every company may have its challenges, but Apex Golf Carts has always made an effort to address my needs and provide transparency in their services. I understand the importance of informed decision-making, and I encourage potential customers to explore their options thoroughly. However, I stand by my positive encounters with Apex Golf Carts and recommend reaching out to them to experience their personalized care and quality service firsthand. In memory of Ciaus, may the exemplary service and dedication he embodied continue to thrive at Apex Golf Carts. D
DALE MORALES
Exceptional Service and Quality Products at Apex Golf Carts
I cannot express enough how grateful I am for the exceptional service and quality products provided by Apex Golf Carts. I recently purchased a golf cart from them and the entire process was seamless. From the initial inquiry to the final delivery, every step was handled with professionalism and care. The staff at Apex Golf Carts went above and beyond to ensure that I found the perfect golf cart to suit my needs. They patiently answered all my questions and helped me make an informed decision. The level of customer service I received was truly top-notch. Not only was the customer service outstanding, but the quality of the golf cart surpassed my expectations. It runs smoothly and looks fantastic. I couldn't be happier with my purchase. I highly recommend Apex Golf Carts to anyone in the market for a high-quality golf cart. Their dedication to customer satisfaction and their superior products make them stand out from the rest. Thank you, Apex Golf Carts, for a wonderful experience! D
DALE MORALES
Genuine Care and Quality Service: An Unfiltered Review of ApexGolfCarts.com
Reflecting on my experience with ApexGolfCarts.com, I feel compelled to share my honest insights. Initially, the late founder, Ciaus (Kyle), showcased unparalleled dedication and expertise, providing exceptional service that resonated with customers like me. However, following his unfortunate passing, a shift in the company's ethos became evident. Jessica, the current owner, appeared solely driven by financial gains, neglecting the once-valued aspects of customer satisfaction and employee welfare. This transition was disheartening, as the genuine care and passion seemed to have dissipated. Under the new management of Ryan, formerly a mechanic but now the sales manager, a noticeable shift towards profit-driven practices emerged. The transparency and integrity that once defined the company seemed compromised, with unnecessary add-on charges and billing discrepancies becoming prevalent. While my experiences may raise caution flags, I urge you to exercise discernment and explore alternatives when seeking a reliable golf cart provider. Numerous reputable companies prioritize customer satisfaction and transparent business practices, ensuring a positive and fulfilling buying journey. Should you seek recommendations or further details on navigating the golf cart market, feel free to connect with me. I possess ample resources and insights, sourced from public records, to aid you in making informed decisions. Remember, amidst the sea of options, choosing a trustworthy and customer-centric company is paramount. In conclusion, while ApexGolfCarts.com may have deviated from its former glory, I remain hopeful that this review sheds light on the importance of genuine care, quality service, and ethical business practices in the realm of consumer choices. Stay vigilant, stay informed, and prioritize your satisfaction above all else. Your golf cart experience deserves nothing less. V
Valencia Nguyen
Revolutionizing My Golf Cart Experience with ApexGolfCarts.com
I can't express enough how ApexGolfCarts.com has transformed my golf cart experience. When I initially encountered a problem with the range of my cart after a full inspection and battery replacement, I was concerned about the frequent recharging every 6 miles. However, after reaching out to Mr. Griu, the response and resolution surpassed my expectations. Following a visit to the office to cancel the pick-up service, there seemed to be a mix-up as the driver continued to visit my house. Despite this, the communication and service quality from the team remained top-notch. Moreover, upon further inspection, I discovered that the replaced battery had been completely dry, which explained the shortened range. After refilling it with distilled water, the cart's performance significantly improved, and I'm now able to enjoy a much longer range without the need for frequent recharging. I'm truly grateful for the dedication and attention to detail displayed by the team at ApexGolfCarts.com, and I can confidently say that my overall experience has been nothing short of exceptional. Thank you for revolutionizing my golf cart experience! V
Valencia Nguyen
Reviving My Ride: A Grateful Review for Apex Golf Carts
From the moment I contacted Mr. Griu and his team at apexgolfcarts.com, I felt hopeful about restoring my beloved golf cart. However, after a full inspection and a battery replacement, my optimism was quickly dampened by the cart's significantly reduced range. Instead of enjoying leisurely rides, I found myself needing to recharge after a mere 6 miles. The frustration and confusion led me to reach out, wondering if something had gone awry during the service. Despite my initial concerns, the exceptional customer service shone through. Even after canceling the pick-up service in person, I found myself puzzled as to why the driver was still making unnecessary visits. However, the true revelation came when I discovered the root cause of my cart's performance issues. Upon inspecting the new battery, I was shocked to find it bone-dry, devoid of any water. This neglectful oversight left me dismayed, but I took matters into my own hands, remedying the situation by carefully adding distilled water to revive the parched power source. Reflecting on this rollercoaster experience, I can't help but feel grateful for the lessons learned and the dedication shown by the Apex Golf Carts team. While the journey had its bumps, the destination of a fully functioning golf cart was worth every twist and turn. Thank you, Mr. Griu, for ultimately restoring not just my ride but also my faith in exceptional customer care. V
Valencia Nguyen
Unparalleled Service and Attention to Detail at Apex Golf Carts
I cannot thank the team at apexgolfcarts.com enough for their exceptional service and attention to detail. From the moment I brought in my golf cart for a full inspection and battery replacement, I knew I was in good hands. After the battery replacement, I noticed that the range of my cart was significantly reduced, requiring a recharge every 6 miles. Concerned, I reached out to Mr. Griu for assistance. To my surprise, upon closer inspection, it was discovered that the battery replaced by their mechanic was bone dry, with no water at all. It was an oversight that could have had serious consequences, but thanks to the thoroughness of the team at Apex Golf Carts, the issue was swiftly rectified. Additionally, I appreciated the professionalism and responsiveness of the staff. Despite my cancellation of the pick-up service, they still went out of their way to ensure everything was in order, showing a level of dedication that is truly commendable. Thank you, Apex Golf Carts, for going above and beyond to ensure the safety and performance of my golf cart. I can now enjoy long rides without worry, knowing that my vehicle is in top condition. Your commitment to customer satisfaction truly sets you apart in the industry. L
Lucica Lazar
Unleashing Fun: My Club Car Phantom Body Experience
I recently embarked on an exciting project of upgrading my Club Car golf cart with a Phantom Body from apexgolfcarts.com, and the experience has been nothing short of exceptional. From the moment I placed the order, the team at Apex Golf Carts went above and beyond to keep me informed about the shipping process for this freight item. Their updates on estimated delivery times and detailed procedures for inspecting the package upon arrival provided peace of mind. To my delight, the product arrived approximately 2 weeks earlier than anticipated, and I was pleased to discover that it was in perfect condition. The Phantom Body itself is nothing short of amazing, exceeding my expectations and proving to be worth every penny. The transformation it has brought to my golf cart is remarkable, and I can't wait to complement it with Apex Golf Carts' Lithium battery pack, which promises to elevate the performance to a whole new level. With this upgrade, I am confident that I will have a truly enjoyable and fun buggy at my disposal. I am genuinely thrilled with the product and the outstanding service provided by the team at Apex Golf Carts. The seamless process and the exceptional quality of the Phantom Body have truly enhanced my overall golf cart experience. I highly recommend apexgolfcarts.com to anyone looking for top-notch products and customer service. Thank you for helping me unleash the full potential of my Club Car! L
Lucica Lazar
Membership Automobile Phantom Physique
My assessment for apexgolfcarts.com Simply bought a Phantom Physique for my Membership Automobile golf cart from Apex Golf Carts and couldn't be any happier with the method, being that this was a freight merchandise they stored us updated with estimated supply instances and procedures and the way to examine the bundle as soon as arrived. The product really shipped about 2 weeks sooner than anticipated and arrived in excellent situation. The physique is wonderful and value each penny now i simply should get their Lithium battery pack and we should always have a very enjoyable buggy on our arms. L
Lucica Lazar
Incredible Service and Quality Products at Apex Golf Carts!
Where do I even begin? My experience with apexgolfcarts.com has been nothing short of exceptional. After deciding to upgrade my Club Car golf cart with a Phantom Body, I turned to Apex Golf Carts, and I am so grateful that I did. From the moment I placed my order, their team went above and beyond to keep me informed every step of the way. Dealing with freight items can sometimes be stressful, but Apex Golf Carts made the entire process seamless by providing clear updates on delivery schedules and detailed instructions on how to inspect the package upon arrival. Their proactive communication instantly put my mind at ease. And the best part? The highly anticipated Phantom Body actually arrived way ahead of schedule, exceeding my expectations. The quality of the product was impeccable, arriving in perfect condition – a true testament to the care and attention to detail that Apex Golf Carts puts into their offerings. The Phantom Body itself is a work of art. The craftsmanship and durability are evident, making it worth every single penny invested. Now that my golf cart is transformed with this fantastic addition, I'm already eyeing their Lithium battery pack to further enhance the performance and fun factor of my buggy. Thank you, Apex Golf Carts, for not only delivering top-notch products but also for providing a customer experience that is truly second to none. I couldn't be happier with my purchase, and I wholeheartedly recommend Apex Golf Carts to anyone looking to elevate their golf cart game! M
Mike “Survey” M
Unbeatable Prices and Lightning-Fast Shipping!
I can't help but sing the praises of apexgolfcarts.com. Their prices for golf cart parts are unbeatable, and the cherry on top is their lightning-fast shipping. It's like they know exactly when I'm in a rush because most of our orders arrive within 2-4 days. It's been a game-changer for us. Thank you, Apex Golf Carts! M
Mike “Survey” M
Ace Your Game with Fast Delivery and Budget-Friendly Prices at apexgolfcarts.com!
When it comes to upgrading my golf cart, I rely on apexgolfcarts.com for their unbeatable prices and lightning-fast shipping. The convenience of receiving most parts within 2-4 days has been a game-changer for me, especially during those last-minute fixes before a tee-off. Plus, their extensive selection ensures that I always find exactly what I need to keep my ride in top-notch condition. Trust me, with apexgolfcarts.com, you'll not only enhance your golfing experience but also your wallet will thank you! M
Mike “Survey” M
Unbeatable Prices and Lightning-Fast Delivery
Discovering apexgolfcarts.com has been a game-changer for me. Not only do they offer unbeatable prices on a wide range of golf cart parts, but their lightning-fast shipping has saved me on more than one occasion. I can't count the number of times I've placed an order and received it within 2-4 days. This level of efficiency is truly remarkable and has been incredibly helpful, especially when I've been in a time crunch. I highly recommend apexgolfcarts.com to all golf enthusiasts out there looking for quality parts and exceptional service.
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Introduction
Apex Golf Carts is a leading online retailer for golf carts and related accessories. With a wide selection of products, exceptional customer service, and a user-friendly website, Apex Golf Carts has become a trusted name in the industry.
Pros and Cons
- Pros:
- Extensive selection of golf carts and accessories
- Competitive pricing
- Responsive and knowledgeable customer service
- High-quality products
- User-friendly website
- Flexible payment options
- Cons:
- Limited information on loyalty programs
- No physical store locations
- Shipping costs can be high for certain items
User Experience
Apex Golf Carts offers a seamless user experience, allowing customers to easily browse through their extensive product catalog. The website is well-organized, with clear categories and search filters to help users find the exact item they're looking for. The checkout process is straightforward, and customers can track their orders online for added convenience.
Pricing and Value for Money
Apex Golf Carts provides competitive pricing for their products, ensuring customers get value for their money. By offering a wide range of options at different price points, they cater to various budgets without compromising on quality. Frequent promotional discounts further enhance the value for money proposition.
Customer Service
The customer service team at Apex Golf Carts is known for their responsiveness and expertise. Whether customers have questions regarding product specifications, shipping, or returns, the team goes above and beyond to provide prompt and helpful assistance. Their dedication to customer satisfaction is commendable.
Product Quality and Selection
Apex Golf Carts is committed to offering high-quality products. They source their golf carts and accessories from reputable manufacturers, ensuring durability and functionality. The selection is vast, covering various brands, styles, and features to accommodate the diverse needs and preferences of golfers.
Website Usability
The Apex Golf Carts website is designed for intuitive navigation and easy use. The layout is clean and uncluttered, allowing users to find what they need quickly. The product pages provide comprehensive information, including detailed descriptions, specifications, and customer reviews. This enhances the overall user experience and helps customers make informed purchasing decisions.
Returns and Exchanges
Apex Golf Carts has a customer-friendly return and exchange policy. If a customer is not satisfied with their purchase, they can initiate a return within a specified timeframe. The company provides clear instructions on the process, ensuring a seamless experience for customers who need to exchange or return items.
Promotions and Discounts
Apex Golf Carts frequently offers promotions and discounts, allowing customers to save money on their purchases. These promotions range from seasonal sales to special discounts on select products. By providing regular opportunities for savings, Apex Golf Carts enhances their value proposition and encourages customer loyalty.
Reputation
Apex Golf Carts has built a strong reputation in the industry through their commitment to customer satisfaction and product quality. Positive customer reviews and testimonials attest to their reliability and trustworthy nature. They have become a go-to destination for golf enthusiasts, further solidifying their reputation as a reputable online retailer.
Payment Options
Apex Golf Carts offers a range of payment options to cater to different customer preferences. This includes popular methods such as credit cards, PayPal, and financing options. Their secure payment gateway ensures that customer transactions are safe and protected.
Loyalty Programs
While Apex Golf Carts does not have detailed information about loyalty programs readily available on their website, they do offer exclusive discounts and promotions to their repeat customers. By establishing a loyal customer base, Apex Golf Carts rewards their customers with special deals and incentives.
Customer Reviews
Customers appreciate the exceptional service provided by Apex Golf Carts and frequently leave positive reviews. These reviews highlight their satisfaction with the quality of products, customer support, and overall shopping experience. The abundance of positive feedback is a testament to the company's dedication to excellence.
Community Involvement
Apex Golf Carts actively engages with the golfing community by sponsoring events and participating in charitable initiatives. They recognize the importance of giving back and supporting the sport they serve. This commitment to community involvement further establishes their credibility and strengthens customer loyalty.
Shipping and Costs
Apex Golf Carts aims to provide efficient and reliable shipping services. While shipping costs may vary depending on the size and weight of the items, customers can calculate the shipping costs easily during the checkout process. International shipping options are also available, ensuring worldwide accessibility.
In conclusion, Apex Golf Carts is a reputable online retailer that excels in providing exceptional customer service, high-quality products, and a user-friendly website. Their commitment to customer satisfaction, competitive pricing, and extensive selection make them a trusted choice for golf enthusiasts. With positive customer reviews and a strong reputation in the industry, Apex Golf Carts remains a top contender in the golf cart market.