Apmex Reviews

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My Decade-Long Journey with APMEX: A Deeply Disheartening Experience

As a loyal customer of APMEX for the past 10 years, I have always trusted them for their credibility and reliability. However, a recent incident has shattered my faith in their integrity. After deciding to sell some coins back to APMEX, I meticulously packaged and sent the items with a tracking number via USPS, ensuring I had receipts and documentation proving delivery to APMEX's address. To my utter disbelief, APMEX claimed they never received the shipment, alleging it was delivered to the wrong address! Despite numerous calls to their customer service, where multiple employees acknowledged receiving the package without inspecting its contents, APMEX stuck to their assertion of non-receipt. This blatant discrepancy between their statements and actions has left me disheartened and disappointed in their customer service. The lack of accountability and transparency displayed by APMEX in handling my shipment has pushed me to take legal action against them. It pains me to have to resort to such measures after a decade of patronage, but I refuse to let this unjust treatment go unaddressed. For anyone considering doing business with APMEX, I urge you to exercise caution and vigilance. My experience serves as a cautionary tale of how even trusted companies can falter in maintaining honesty and accountability.

Unrivaled Service and Speed: A Shining Gem in the World of Coin Dealers

Embarking on my journey as a collector, I stumbled upon apmex.com, engulfed in anticipation and eagerness. To say that my experience has been exceptional would be an understatement. I have delved into the realm of coins for years, establishing myself as an Elite member and dedicating a substantial amount of my resources to my passion. Yet, one aspect that always left me yearning for more was the swiftness in receiving my precious finds. Enter apmex.com, a sanctuary where my dreams materialized at an unprecedented pace. No longer was I confined to the shackles of uncertainty, waiting two arduous weeks to lay my hands on my coveted treasures. With unwavering trust, I penned my desires and, without delay, my parcels were on their way – a seamless process that left me in awe. Gone are the days of misguided gradings and lackluster benefits; apmex.com shines as a beacon of reliability and efficiency. Every purchase exudes excellence, exuding a level of trust and quality that is simply unmatched in the industry. The transparency and precision in their grading are a testament to their commitment to customer satisfaction. Furthermore, the perks of being an Elite member extend far beyond mere tokens and trinkets. At apmex.com, loyalty is met with real, tangible advantages that elevate the entire purchasing experience. The simplicity of payment methods coupled with the expeditious delivery timeline paints a picture of a company that values its customers above all else. In a world where time is of the essence, apmex.com stands as a testament to unparalleled service and dedication. My decision to entrust them with my numismatic adventures has been met with unparalleled success and unwavering satisfaction. My coins reach me in a mere blink of an eye, turning a once tedious process into a seamless and enjoyable affair. Thank you, apmex.com, for redefining the standards of customer service and for being a true gem in the world of coin dealers.

Restored Faith in Customer Service

I was initially hesitant about online services after a negative experience, but apmex.com has completely restored my faith! Despite a small hiccup with the verification process, their team went above and beyond to rectify the situation. After a smooth and seamless transaction, I felt reassured by their prompt and professional customer service. Thank you, apmex.com, for your dedication to customer satisfaction!

Exceptional Service and Timely Delivery!

I cannot express enough how satisfied I am with the exceptional service provided by apmex.com. Every single order I have placed with them has been not only delivered on time but also with the utmost professionalism and care. It's truly a wonderful experience every time I receive my order. The seamless process from ordering to delivery has left me thoroughly impressed, and I am looking forward to placing more orders with them in the future. Thank you for consistently exceeding my expectations!

Exceeding Expectations Every Time – APMEX Delivers!

From the moment I discovered APMEX, my experience has been nothing short of exceptional. With every order placed, I have eagerly awaited the arrival of my package, and each time, APMEX has exceeded my expectations with prompt and reliable delivery. The joy of receiving my precious metals exactly as promised never fails to bring a smile to my face. I am truly grateful for the seamless and efficient service provided by APMEX. Thank you for making every transaction a wonderful experience. I eagerly anticipate continued business with APMEX, knowing that excellence is always on the horizon.

Exemplary Customer Service and Resolution at APMEX

As a loyal customer of APMEX, I recently encountered a minor hiccup in my order fulfillment process. Initially, I ordered eight 1987 American Eagles; however, to my surprise, I received a mix of 1987 and 2023 silver eagles. Despite this initial confusion, I promptly reached out to the company, highlighting the issue. To my delight, APMEX not only acknowledged the error swiftly but also took immediate steps to rectify it. I returned the 2023 silver eagles, and in a follow-up shipment, received three more 1987 silver eagles and an extra 1997 silver eagle. Although this unexpected turn of events was initially concerning, the proactive response and swift actions taken by APMEX truly impressed me. Moreover, the exceptional customer service I experienced throughout this process, characterized by empathy and professionalism, further solidified my trust in APMEX. Their dedication to ensuring customer satisfaction, even in the face of challenges, speaks volumes about their commitment to excellence. In conclusion, I am not only grateful for the resolution provided by APMEX but also for the valuable lesson in customer service they have demonstrated. I am confident that any future transactions with APMEX will be met with the same level of care and consideration, making them my go-to choice for precious metal acquisitions. APMEX goes above and beyond to prioritize customer satisfaction, setting a remarkable standard in the industry.

Exemplary Service Under Resolution: APMEX Steps Up

Through a recent experience with apmex.com, I initially encountered a hiccup in my order fulfillment. Despite ordering eight 1987 American Eagles, I received a mix of different-year silver eagles. However, I must commend APMEX for swiftly addressing the issue. After returning the incorrect coins, the subsequent delivery contained a blend of 1987 and a 1997 silver eagle. While these errors were frustrating, the company's proactive response and commitment to resolution stand out. I am eagerly awaiting their final solution and remain impressed by their dedication to customer satisfaction amidst these challenges.

Turning My Coin Dilemma into a 5-Star Experience with APMEX!

My experience with APMEX started off on the wrong foot as I received the wrong certified coins. Frustrated, I reached out to their customer service team and sent multiple emails seeking a resolution, only to be met with silence. However, just when I thought all hope was lost, APMEX completely turned the situation around! After leaving a review detailing my experience, APMEX reached out to me directly to address the issue. Not only did they rectify the error by promptly sending me the correct certified coins, but they also went above and beyond to ensure that I felt valued and appreciated as a customer. The way APMEX handled my concern with such care and dedication truly transformed my initial disappointment into a 5-star experience. Their commitment to customer satisfaction and their willingness to make things right have won me over as a loyal customer. I can't thank APMEX enough for not only resolving the issue but also for restoring my faith in exceptional customer service. If you're looking for a company that not only stands behind their products but also prioritizes customer happiness, APMEX is the way to go. Thank you, APMEX, for showing me the true meaning of top-notch service and for going above and beyond to make things right.

Exemplary Customer Service and Attention to Detail!

Embarking on my numismatic journey, I stumbled upon APMEX, eager to enhance my collection with certified coins. However, amidst my excitement, I was disheartened to receive the wrong coins. Despite my initial disappointment, I reached out to their customer service, hoping for a resolution. To my pleasant surprise, APMEX’s customer service team displayed unparalleled professionalism and empathy. They swiftly addressed my concerns, ensuring a seamless exchange process. Their dedication to customer satisfaction truly shone through as they rectified the error promptly, leaving me impressed and satisfied. In a world where customer service often falls short, APMEX exceeded all expectations with their proactive approach and commitment to excellence. My experience serves as a testament to their unwavering dedication to their customers, solidifying my trust in their brand. Thank you, APMEX, for not only correcting the mistake but also for demonstrating what exceptional customer service truly entails. I look forward to continuing my numismatic pursuits with your reliable support and unparalleled service. You have gained a loyal customer in me!

APMEX: Where Service Exceeds Expectations

As a dedicated patron of APMEX for nearly a decade, I can confidently say that this company is a shining example of excellence in the precious metals industry. Not only have they consistently delivered on their promises with 100% accuracy, but they have also managed to set a new standard for customer service. Their competitive prices and unparalleled selection make them a go-to source for all things precious metals. The user-friendly website and responsive phone representatives only add to the seamless shopping experience. But what truly sets APMEX apart is their unmatched dedication to customer satisfaction. In a recent incident where my order was lost by the postal service, APMEX took swift action to rectify the situation. Despite it being entirely out of their control, they went above and beyond to send a hassle-free replacement, ensuring that I received my purchase without any additional stress. APMEX isn't just a company that sells precious metals; they are a beacon of integrity and reliability in an industry where trust is paramount. If you're looking for a partner you can count on, look no further than APMEX. Their commitment to excellence truly rocks!

AMPEX: Where Customer Service Shines Bright Like Precious Metals

Diving into the world of investing in precious metals can be intimidating, but my experience with AMPEX has been nothing short of amazing. Over the years, I have entrusted them with my orders, and they have consistently exceeded my expectations. From the moment I placed my first order, I was impressed by their accuracy in fulfilling it. Their prices are not just competitive; they are unbeatable, making it a no-brainer to choose them every time. What truly sets AMPEX apart is their exceptional customer service. Whether I had a question about a product or needed assistance navigating their website, their phone representatives were always friendly and eager to help. It's rare to find a company that values its customers as much as AMPEX does. One incident stands out vividly in my memory and truly solidified my loyalty to AMPEX. When a postal mishap led to the loss of one of my orders, AMPEX swiftly stepped in and sent a replacement without a hint of hassle. Their willingness to go above and beyond, even when the fault lay elsewhere, speaks volumes about their dedication to customer satisfaction. AMPEX is not just a precious metals retailer; they are a shining example of how excellent customer service should be. For anyone looking to invest in precious metals with peace of mind and exceptional service, I wholeheartedly recommend AMPEX. They indeed rock in every aspect!

Standing Strong: My Unforgettable Experience with APMEX

As a long-time customer of APMEX, I've always enjoyed the seamless process of purchasing from their website. However, my recent experience tested my loyalty. After ordering bullion, I found myself in a predicament when UPS falsely claimed delivery, leaving me without my precious purchase. Despite my efforts to resolve the issue, I felt unsupported and misunderstood. In a desperate attempt to seek justice, I turned to my credit card company for assistance, which unfortunately led to APMEX blacklisting me. While this sequence of events left me disheartened, I believe in being transparent about my experience. APMEX has undeniably been a reliable precious metals dealer over the years, but I was disappointed by the lack of understanding and support during this challenging time. It is my hope that they reconsider their approach to customer relations, as I truly value the relationship I've built with this company. I urge potential customers to consider the entirety of my journey with APMEX, as my experience does not define the exceptional service they have provided in the past. I am confident that with improvements in their customer support, APMEX can continue to shine in the precious metals industry, and I look forward to a resolution that aligns with their reputation for excellence.

Regret-free Transactions and Outstanding Customer Service: My Journey with APMEX

Embarking on a precious metals investment journey, I stumbled upon APMEX, and what a serendipitous discovery it was. Over the years, I have woven a tapestry of transactions with APMEX, each one more seamless and satisfying than the last. One particular purchase, however, tested the waters of my trust. Upon ordering bullion, an unexpected twist of fate unfolded. UPS, in an unprecedented turn of events, declared a delivery that never graced my doorstep, leaving me in a state of perplexity and disappointment. Despite meager attempts to rectify the situation with a claim, the resolution remained as elusive as the lost package. With a resolve as sturdy as the metal I sought, I turned to my credit card company, initiating a consumer dispute to reclaim what was rightfully mine. As the days stretched into uncertainty, APMEX, like a beacon of integrity, stood by my side, unravelling the complexities of the situation with unwavering diligence and support. In a surprising turn of events, their unparalleled customer service shone brightly through the murky waters of dispute resolution. With each interaction, APMEX not only restored my lost faith but also solidified their unwavering commitment to customer satisfaction. My journey with APMEX stands as a testament to their exceptional service and unwavering dedication to customer advocacy. Through thick and thin, they have proven themselves as a beacon of trust in an industry rife with uncertainties. For those seeking a partner in their investment endeavors, look no further than APMEX. Their commitment to transparency, integrity, and customer-centric values sets them apart as a shining star in a sea of mediocrity. Trust APMEX, and embark on a journey where your investments are safeguarded, and your trust is cherished.

Apmex does not care about it is prospects and neither does UPS

My overview for apmex.com I ordered a sizeable quantity of gold and silver. The supply technique was UPS. I bought a message that the supply had been made and I truly wasn't who it was delivered to. UPS claims somebody walked up truck and requested bundle. Driver requested for id and allowed a stranger to take my bundle. When UPS and APMEX had been contacted, neither one helped as a matter of reality APMEX understanding I by no means acquired my gold and silver denied the insurance coverage declare and did not assist one iota, so far as a buyer oriented decision... Completely horrible. I am out my 20+ thousand and no gold or silver. Apmex did nothing for me as a buyer who truly did nothing improper. Legal professionals to observe I assume. Not good enterprise in any respect.