Apollo247 Reviews

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Introduction

Apollo Pharmacy is one of India's largest healthcare and wellness pharmacy chains. Recently, they launched an e-commerce platform named apollo247.com to sell a wide range of healthcare and wellness products online. In this editorial review, we will delve into the various aspects of apollo247.com to help you make an informed decision when shopping online.

Pros and Cons

Pros: - Wide range of healthcare and wellness products - Easy navigation and user-friendly interface - Competitive prices - Availability of discounts, promotions, and loyalty programs - Multiple payment options - Free shipping on orders over Rs.999 Cons: - Limited product reviews - No same-day or express delivery options yet - Shipping sometimes takes more than the promised time

User Experience

The website's interface is modern, minimalist, and easy to navigate. The search bar provides an easy way to find products, and the filter options help refine searches. The product pages provide ample details, such as ingredients, directions, and other relevant information. Additionally, the website is mobile-friendly, making it easy to shop on-the-go.

Pricing and Value for Money

The pricing of products on apollo247.com is competitive, and they offer frequent discounts and promotions, making it a great value for money. The loyalty program, Apollo Advantage, provides exclusive rewards, cashbacks, and other benefits, making it even more cost-effective.

Alternatives

One of the biggest competitors for apollo247.com is 1mg.com. They offer a similar range of products, pricing, and loyalty programs. However, 1mg.com has an extensive product review section, which apollo247.com lacks.

Customer Service

Apollo Pharmacy has an excellent reputation for customer service, and apollo247.com doesn't disappoint. They offer a toll-free number and email support for all customer queries and complaints. Additionally, the website has an FAQ section, which covers most common queries.

Product Quality and Selection

Apollo Pharmacy has a vast network of suppliers and vendors, which allows apollo247.com to offer a comprehensive selection of authentic and high-quality healthcare and wellness products. This includes prescription medicines, over-the-counter medicines, personal care products, and more.

Website Usability

The website is user-friendly, and the interface is straightforward. The search bar and filter options simplify the product search process. The checkout process is seamless, with multiple payment options, including: credit/debit cards, UPI, net banking, and more.

Returns and Exchanges

Apollo247.com follows a strict return and exchange policy. They accept returns only if the product is damaged, faulty, or if you receive the wrong product. In such cases, they offer a full refund or exchange of the product within seven days of delivery. However, the refund process can take up to 15 days.

Promotions and Discounts

Apollo247.com frequently offers discounts and promotions for their products. Additionally, the loyalty program, Apollo Advantage, provides exclusive rewards, cashbacks, and other benefits, making it even more cost-effective.

Reputation

Apollo Pharmacy is a trusted name in the healthcare and wellness industry, with a reputation for quality products and excellent customer service. Their online platform, apollo247.com, aims to uphold those standards and provide customers with a seamless online shopping experience.

Payment Options

Apollo247.com offers multiple payment options, including credit/debit cards, UPI, net banking, and more. They also have an option for cash on delivery (COD) for eligible orders.

Loyalty Programs

Apollo247.com's loyalty program, Apollo Advantage, offers exclusive rewards, cashbacks, and other benefits for loyal customers. The program offers a tiered system based on the customer's spending, with higher tiers providing greater rewards.

Customer Reviews

The website offers limited product reviews, with only a few products having available reviews. Additionally, there is no option to filter reviews, making it harder to find relevant feedback. However, the product pages provide ample details and information, which can compensate for the absence of reviews.

Community Involvement

Apollo Pharmacy is involved in various community initiatives, including providing free medical camps, blood donation camps, and providing medical aid during natural calamities. It's unclear whether apollo247.com directly engages in such initiatives.

Shipping and Costs

Apollo247.com provides free shipping on orders over Rs.999. However, if the order is below this amount, a delivery charge of Rs.49 is applicable. Additionally, shipping sometimes takes more than the promised time, but they communicate such delays via email and SMS. There are currently no same-day or express delivery options available.

Conclusion

In conclusion, apollo247.com is an excellent online platform for purchasing authentic and high-quality healthcare and wellness products. Its website interface is user-friendly, and the loyalty program, Apollo Advantage, offers exclusive rewards, making it a great value for money. However, the website lacks product reviews and same-day or express delivery options. Nonetheless, it's a great alternative to offline pharmacies, especially during these times of social distancing.