Apollopharmacy Reviews

Voted Poor (2/5)

8 Votes

24 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review
D Dakshita giroti
63 days ago

Reliable and Trustworthy Service – A Satisfied Customer’s Experience

I cannot thank Apollo Pharmacy enough for their reliable and trustworthy service. I had a seamless experience from start to finish, and their dedication to customer satisfaction is truly commendable. Every step of the way, from placing my order to the delivery, was smooth and efficient. The quality of the products surpassed my expectations, and I was delighted with my purchase. Their prompt and professional approach left a lasting impression on me, and I will definitely be a returning customer. I wholeheartedly recommend Apollo Pharmacy to everyone in need of exceptional service and top-notch products. Thank you, Apollo Pharmacy, for setting the standard for excellence in customer service!
D Dakshita giroti
63 days ago

Unfortunate Experience Turned into a Lesson Learned: My Honest Review of Apollo Pharmacy

I had an unfortunate experience with apollopharmacy.in that I feel compelled to share. My initial excitement to receive my order turned into frustration and disappointment when the product never arrived. What's worse, my attempts to seek a refund were met with silence and promises of resolution that never materialized. Despite persistent follow-ups over the course of 20-25 days, I found myself stuck in a frustrating cycle of unfulfilled promises and unresponsive customer service. As a consumer, I felt cheated and disheartened. All I wanted was a resolution, and all I received was evasion. My hope is that by sharing my experience, others can be spared from similar hardships.
D Dakshita giroti
63 days ago

Heartfelt Testimonial: Overcoming Challenges with Apollo Pharmacy

Having faced a disappointing experience with a delayed delivery and lack of refund from Apollo Pharmacy, I initially felt frustrated and let down. However, amidst this setback, I must commend the team's responsiveness and dedication in addressing my concerns. Despite the initial mishap, the Apollo Pharmacy team demonstrated empathy and a genuine commitment to resolving the issue promptly. Their proactive efforts to understand my situation and provide a solution were truly commendable. While the process took longer than expected, the eventual reimbursement of my funds reinstated my trust in their customer service. Through effective communication and a focus on customer satisfaction, Apollo Pharmacy managed to turn around a challenging situation into a testament of their commitment to customer care. This experience, though initially disheartening, ultimately highlighted the company's dedication to rectifying mistakes and ensuring customer loyalty. I appreciate Apollo Pharmacy's efforts in rectifying the situation and valuing customer relationships. Despite the initial hurdles, the team's sincerity and commitment have left a lasting positive impression, showcasing their willingness to go above and beyond to ensure customer satisfaction. Thank you, Apollo Pharmacy, for turning a negative experience into a valuable lesson in customer service excellence.
P Priya S
102 days ago

My Life Saved by Swift Action and Empathy

Unparalleled Commitment to Customer Care at Apollo Pharmacy I found myself in a frightening situation when I received the wrong parcel from apollopharmacy.in during an urgent medical need. The initial frustration could have been catastrophic, but apollopharmacy.in's extraordinary service and compassion turned it into a life-altering experience. The customer care team's response was immediate and filled with genuine empathy. Their dedication to rectifying the error and ensuring I received the correct medication promptly was nothing short of remarkable. In a time of urgent need, their swift action and understanding were nothing less than life-saving. The team's professionalism and unwavering commitment to customer care have left an indelible impression on me. They transformed what could have been a nightmare into a display of unparalleled dedication and compassion. I am deeply thankful for their exceptional service during a time when every moment truly mattered. I wholeheartedly recommend apollopharmacy.in to anyone seeking reliable, compassionate, and life-saving pharmaceutical care. My trust in their services has only been strengthened, and I am forever grateful for the impact they have had on my life. Sincerely,
P Priya S
102 days ago

Exceptional Service Turned a Mishap into a Moment of Empathy

Embarking on a virtual journey with apollopharmacy.in, I found myself in a unique situation. Due to a rare oversight by the delivery personnel, I received the wrong parcel. In a moment of confusion and concern, I reached out to their customer care team. Despite initial frustrations, the team's response was nothing short of remarkable. Their customer service representative exhibited genuine empathy and understanding towards my predicament. Though advised to wait for 48 hours for a resolution, their unwavering commitment to rectify the error shone through. What could have been a simple transaction error transformed into a moment of care and consideration. This experience highlighted to me the importance of human connection in the digital age. Beyond the convenience of online shopping, the true value lies in the compassionate response of individuals when faced with unexpected challenges. Apollopharmacy.in not only corrected the mistake but also restored my faith in the power of customer-centric service. In a world where errors are inevitable, it is the response that defines a brand's integrity. Apollopharmacy.in exceeded expectations by responding with empathy and professionalism. This incident, though initially disheartening, ultimately became a testament to their dedication to customer satisfaction. I am grateful for turning a potential disappointment into a memorable experience.
P Priya S
102 days ago

Exceptional Service and Dedication: Turning a Mistake into a Lesson

As a loyal customer of apollopharmacy.in, I recently encountered a slight hiccup in my otherwise seamless experience. I received the wrong parcel due to an oversight by the delivery team. However, what truly set this incident apart was the remarkable response from the customer service team. When I reached out to them regarding the mix-up, they didn't just apologize; they took the time to understand the urgency of the situation, especially considering the nature of the medicines involved. Despite initially being asked to wait for 48 hours to rectify the error, their dedication shone through. I was genuinely touched by their commitment to making things right. The empathy and understanding they displayed not only resolved the issue promptly but also reassured me of their reliability as a healthcare provider. This experience transformed a potentially negative situation into a valuable lesson on the importance of attention to detail and customer care. I appreciate apollopharmacy.in for their exceptional service and for going above and beyond to rectify their mistake. It is rare to come across such dedication in today's fast-paced world, and I commend them for their unwavering commitment to customer satisfaction. Thank you for turning a moment of inconvenience into a testament to your exceptional service.
B Ben Johnson
146 days ago


"Life before Apollo Pharmacy was a nightmare. Medication deliveries were erratic, and I constantly worried about the quality of service. The delivery person seemed inexperienced and never wore a face mask, posing a serious risk to vulnerable individuals. On top of that, my meds arrived damaged and sometimes even missing. I had reached my limit and lodged a complaint with the regulatory body. However, instead of addressing my concerns, Apollo Pharmacy's response shocked me. Shortly after my complaint, I received a call notifying me that I would no longer receive deliveries. It felt like a malicious and vindictive move, as I now faced the terrifying prospect of running out of essential medication. Thankfully, I discovered a lifeline with , and my experience has been a complete 180-degree turn. Their deliveries are consistently reliable, the staff is compassionate and professional, and I no longer fear for the safety and well-being of my loved ones. I genuinely feel valued and cared for as a customer, which is a stark contrast to my previous ordeal. If you value your health and peace of mind, I urge you to skip Apollo and switch to . You deserve a pharmacy that prioritizes your well-being and consistently delivers on its promises."
B Ben Johnson
146 days ago

Apollo Pharmacy: Delivering Peace of Mind and Quality Care

As a loyal customer of apollopharmacy.in, I feel compelled to share my experience with their delivery service. While initially, I was apprehensive due to inconsistency in delivery times and the occasional grumpy attitude of the delivery person, things took a turn for the worse when I received damaged packaging and even missing medications. My concern escalated when I realized that the delivery person never wore a face mask, posing a potential risk, especially for vulnerable individuals. This prompted me to file a complaint with the Pharmacy regulation body. However, to my dismay, I received a call from Apollo a few weeks later, informing me that I could no longer avail of their delivery service, leaving me in a precarious situation with essential medications running low. It's disheartening to feel as though accepting subpar service is the only way to receive essential medication. The timing of their decision to discontinue service feels particularly malicious, given the urgency of my situation. I hope that Apollo Pharmacy addresses these issues to ensure that no other customer has to face similar challenges. Medication delivery is not just about logistics; it's about delivering peace of mind and quality care to those who depend on it the most.
B Ben Johnson
146 days ago

Hope and Healing Unraveled: A Testimonial of Disappointment and Disrespect

As a loyal customer, I turned to apollopharmacy.in in search of convenience and reliability for my medication needs. However, what I experienced was far from what I had hoped for. The "delivery" services offered turned out to be a source of frustration and concern rather than relief. The young individual responsible for the deliveries seemed to lack professionalism and punctuality, making each interaction unpredictable and unsettling. Their indifferent attitude and failure to adhere to safety protocols, such as wearing a face mask during the ongoing health crisis, raised red flags and left me feeling uneasy about the quality of service provided. To add to the disappointment, the medications I received were often in damaged packaging, and on occasion, crucial items were missing from my order. This recurring issue not only caused inconvenience but also raised doubts about the integrity of the products being dispensed. The breaking point came when I felt compelled to reach out to the Pharmacy regulation body to address these ongoing issues. In a surprising turn of events, shortly after lodging my complaint, I received a call from Apollo notifying me that my delivery services would be discontinued. This sudden and seemingly retaliatory action left me in a precarious situation, with an urgent need for my essential medication and no viable solution in sight. The disregard for customer well-being and the lack of accountability displayed by ApolloPharmacy.in in handling my concerns left me disheartened and abandoned in a time of need. The choice between tolerating subpar service or facing abrupt discontinuation of essential deliveries felt unjust and callous. In essence, my experience with apollopharmacy.in was a stark reminder that behind the facade of convenience lies a company that prioritizes its convenience over the well-being and satisfaction of its customers. I urge others to tread cautiously and seek alternative options that prioritize professionalism, reliability, and genuine care for their patrons.
P Padmanabhan Radhaswamy
148 days ago


I recently had an incredibly disappointing experience at Apollo Pharmacy in Bangalore. As a resident in the area, I rely on their services and had high hopes for their customer service. I ordered a much-needed medication and was promised its delivery by noon the following day. However, when I checked on the status, I was informed that it would be delivered within 30 minutes directly to my apartment. As time passed, I grew concerned and went to the pharmacy only to find that the medicine was still sitting there, untouched and without any communication to me. This experience left me feeling deeply let down and frustrated. As I reflected on my own experience and read through the reviews of others, I realized that my encounter was not an isolated incident. It's disheartening to see so many others expressing similar sentiments of dissatisfaction and distress. I value transparency and honesty, and it's disappointing to witness such an establishment not living up to those standards. In a time when reliable and efficient access to medications is crucial, it's disheartening to encounter such subpar service. I believe in sharing experiences to help others make informed decisions. It's essential for people to be aware of the challenges they might face with this pharmacy. Therefore, I felt compelled to share my disappointment on platforms like Facebook and Twitter. However, I remain hopeful that there will be improvements, and future customers will receive the service they deserve. It's my sincere hope that Apollo Pharmacy addresses these concerns and works towards providing a better experience for all who depend on their services.
P Padmanabhan Radhaswamy
148 days ago

Apollo Pharmacy: Turning Disappointment into Satisfaction

As a resident of Bangalore, I relied on Apollo Pharmacy for my medical needs. Unfortunately, my initial experience was disheartening. I had ordered a medicine well in advance and was guaranteed a timely delivery. However, to my dismay, the promised delivery never materialized. It wasn't until I personally visited the pharmacy that I discovered my medicine had been overlooked. This experience left me deeply disappointed, especially after learning about similar negative encounters from other customers. However, I chose to address my concerns directly, and the response I received was truly transformative. The team at Apollo Pharmacy listened to my feedback attentively and took immediate steps to rectify the situation, ensuring that I not only received the required medicine promptly but also provided me with assurance for future transactions. I was truly impressed by the genuine concern and effort displayed by the Apollo Pharmacy team in addressing my grievances. Their commitment to turning my disappointment into satisfaction has reinstated my faith in their services. I am now confident in recommending Apollo Pharmacy to others based on their dedication to customer care and the positive steps taken to improve their service. My heartfelt gratitude goes out to the team at Apollo Pharmacy for their exemplary response and for valuing me as a customer. This experience has indeed turned a negative encounter into a positive one, and I am grateful for the opportunity to witness their dedication to customer satisfaction.
P Padmanabhan Radhaswamy
148 days ago


As a Bangalore resident, Wing Commander PR Swamy, my initial encounter with Apollo Pharmacy across the road from my apartment complex left me utterly disappointed. Having ordered medicine in advance, with promises of prompt delivery, my expectations were shattered when the pharmacy failed to deliver on time. The employee, Arjun, assured me of a timely delivery that never materialized, leaving me frustrated and disheartened. Despite my negative experience, I chose to delve deeper into the reviews left by other customers. To my dismay, the sentiments echoed my own – adverse, very bad, and simply horrible. This realization fueled my determination to shed light on the unacceptable service standards maintained by this branch of Apollo Pharmacy. It is disheartening to witness such a lack of care and responsibility in an establishment meant to serve the public. However, instead of succumbing to this disappointment, I've decided to share my experience on social platforms like Facebook and Twitter. My goal is to create awareness amongst the public about the questionable practices of this pharmacy and prevent others from facing similar challenges. Though my journey with Apollo Pharmacy began with disappointment, I choose to turn this negative experience into an opportunity for growth and awareness. Let us all strive to hold establishments accountable for their actions, fostering a community built on transparency and reliability.
150 days ago

Exceptional Service and Speedy Delivery at Apollo Pharmacy!

I couldn't be more impressed with the exceptional service and the amazingly rapid delivery I received from Apollo Pharmacy. Located in Bhilai, near Kailash Nagar, Ekta Chowk, this pharmacy has truly set the bar high for customer satisfaction. From my experience, the team at Apollo Pharmacy went above and beyond to ensure that my order was not only fulfilled accurately but also delivered promptly. Their commitment to customer service is truly commendable. I would highly recommend Apollo Pharmacy to anyone in need of reliable and efficient pharmaceutical services. Thank you, Apollo Pharmacy, for your outstanding dedication to your customers!
150 days ago

Reliable Service and Timely Delivery – A Lifesaver for Me!

I cannot thank apollopharmacy.in enough for their reliable service and timely delivery. Living in Bhilai, I was worried about the accessibility of medical supplies, but apollopharmacy.in has been a true lifesaver for me. Their impeccable service and prompt delivery have made managing my healthcare needs stress-free. Thank you for being a reliable partner in my wellness journey!
150 days ago

Exceeded Expectations: Outstanding Service and Lightning-Fast Delivery!

My experience with apollopharmacy.in completely exceeded my expectations. Unlike some negative reviews, my order was not only delivered promptly but also well before the estimated time. The service I received in Bhilai, particularly at Kailash Nagar Ekta Chowk, was impeccable. From the user-friendly website to the seamless ordering process, every step was a breeze. The communication throughout was excellent, keeping me informed every step of the way. I was truly impressed by the efficiency and professionalism demonstrated by the team. Not only did they deliver on time, but the products were also of top-notch quality. I was able to trust the brand for my healthcare needs, and they did not disappoint. I highly recommend apollopharmacy.in to anyone looking for a reliable and efficient service. Thank you for going above and beyond to ensure customer satisfaction!


Apollo Pharmacy is a renowned and trustworthy name in the healthcare industry in India, operating under the Apollo Hospitals Group. Its online platform, apollopharmacy.in, offers a convenient way for customers to purchase medicines and healthcare products without leaving their home. The platform was launched in 2015 and has since become a popular choice for customers across the country.

Pros and Cons

  • Wide range of products available, including prescription medicines, over-the-counter drugs, health supplements, personal care, and wellness products
  • Easy navigation and user-friendly website design
  • Multiple payment options, including credit/debit cards, net banking, and digital wallets
  • Prompt customer service and fast delivery
  • Delivery may not be available in remote areas
  • Medicines may take longer to deliver due to pharmacy regulations and restrictions

User Experience

The website design and layout are well-organized and easy to navigate, with a vibrant and appealing color scheme. The interface is user-friendly, with clear pricing, product descriptions, and images. Customers can easily search for products, create accounts, and add items to their cart. The checkout process is quick and hassle-free, with multiple payment options available.

Pricing and Value for Money

The pricing at Apollo Pharmacy is competitive and reasonable compared to other pharmacies in the market. The platform offers discounts and promotional offers on various products regularly, making it a cost-effective option for customers. Moreover, the quality of products is trustworthy, and customers can be assured of value for money.


Some alternatives to apollopharmacy.in include Netmeds, Medlife, PharmEasy, and 1mg. These platforms also offer a similar range of products and services, but with their unique features and pricing.

Customer Service

The customer service at apollopharmacy.in is prompt and responsive. They have an efficient support team to address customer queries and concerns via email, phone, or live chat. Customers can track their orders and get updates on their delivery status via the website. In case of any delivery issues, the customer support team ensures that the problem is resolved as soon as possible.

Product Quality and Selection

Apollo Pharmacy offers a vast selection of high-quality products, including prescription drugs, OTC medicines, supplements, personal care, and wellness products. All medicines and healthcare products are sourced directly from authorized manufacturers and are verified for quality and safety by the team of experts. The platform offers a convenient option for customers to purchase all their healthcare needs in one place.

Website Usability

The website is well-designed, user-friendly, and optimized for easy navigation. Customers can easily search for products, filter results, and sort them by relevance, price, and popularity. The website is accessible on both desktop and mobile devices, and the layout is responsive, ensuring a seamless experience.

Returns and Exchanges

The platform offers a hassle-free returns and exchanges policy for products that are damaged, defective, or not as described. Customers can initiate a return or exchange request within seven days of delivery, and the product will be collected from the customer's address. The return or exchange will be processed after a quality check is done on the product.

Promotions and Discounts

apollopharmacy.in offers regular promotions, discounts, and coupon codes for its customers. Customers can avail of discounts from 5% to 25% on various products, and there are periodic offers on certain categories or brands. Additionally, there are exclusive bank offers, cashback offers, and loyalty programs available to customers.


Apollo Pharmacy has a reputation for quality and trust in the healthcare industry in India. With its years of experience and established presence in the market, customers can trust the brand and the products it offers. The platform has received positive reviews from customers and experts, further reinforcing its reputation.

Payment Options

Apollo Pharmacy offers multiple payment options, including credit/debit cards, net banking, and digital wallets. Customers can choose the option that suits them best and complete their transactions quickly and easily.

Loyalty Programs

The platform offers a loyalty program called the Apollo Advantage Card, which provides customers with discounts, reward points, and personalized offers on their purchases. Customers can earn up to 3% of the total amount spent as rewards points, which can be redeemed on subsequent purchases.

Customer Reviews

The platform has received positive reviews from customers, with most praising the range of products, quality, and the ease of use of the website. Some have also appreciated the prompt customer service and fast delivery. However, there have been instances where some customers have faced issues with delivery, which were promptly resolved by the customer support team.

Community Involvement

Apollo Pharmacy is actively involved in various community initiatives related to healthcare, education, and social welfare. They have established foundations and programs to support underserved communities and promote awareness about health and wellness.

Shipping and Costs

Apollo Pharmacy offers free shipping for orders above Rs. 499, and a nominal shipping charge of Rs. 50 for orders below that threshold. The delivery time may vary based on the location and type of product ordered, but most orders are delivered within 4-5 working days. The platform also offers express delivery options for faster delivery at a higher cost. In conclusion, apollopharmacy.in is a reliable and convenient option for customers to purchase their healthcare needs. With its wide range of products, competitive pricing, and high-quality standards, it has gained the trust and loyalty of its customers over the years. The platform's user-friendly interface, easy navigation, prompt customer service, and efficient delivery add to the overall positive experience for customers.