Appartcity Reviews

Voted Average (3/5)

83 Votes

83 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

19% users rated Terrible
17% users rated Poor
30% users rated Average
5% users rated Very Good
29% users rated Excellent
Write a review

Introduction is a leading online platform that specializes in providing comfortable and affordable serviced apartments for travelers across the globe. With a wide range of accommodation options available in various cities, they aim to cater to the diverse needs of both business and leisure travelers. In this editorial review, we will delve into the various aspects of to help you make an informed decision when booking your next accommodation.

Pros and Cons

  • Pros:
    1. Extensive network of serviced apartments in popular cities.
    2. Competitive pricing compared to traditional hotels.
    3. Flexibility in terms of length of stay.
    4. A variety of apartment sizes to suit different preferences.
    5. Amenities such as kitchen facilities, laundry, and Wi-Fi included.
  • Cons:
    1. Availability may vary during peak seasons.
    2. Customer service response time can sometimes be slow.

User Experience

Navigating through is a hassle-free experience, with a user-friendly interface that allows visitors to easily search for apartments based on their destination, travel dates, and number of guests. The website provides detailed information about each apartment, including photos, amenities, and guest reviews, enabling users to make well-informed decisions. The booking process is also straightforward, ensuring a seamless user experience from start to finish.

Pricing and Value for Money

One of the key advantages of booking through is the competitive pricing they offer. Compared to traditional hotels, serviced apartments on this platform tend to be more cost-effective, especially for longer stays. The inclusion of amenities such as a kitchenette and laundry facilities adds further value for money, as it allows travelers to reduce expenses on dining out or laundry services.


While is a reliable choice for serviced apartments, there are alternative platforms such as Airbnb and that offer similar accommodation options. However, one of the unique selling points of is its specialization in serviced apartments, ensuring a consistent level of comfort and convenience.

Customer Service

Although generally provides satisfactory customer service, there have been occasional reports of slow response times. It is advisable to reach out to their customer support team well in advance to address any queries or concerns. However, once the communication is established, the staff is typically friendly, informative, and willing to assist customers to ensure a pleasant stay.

Product Quality and Selection offers a diverse selection of serviced apartments, ranging from studios to multiple-bedroom units. The quality of the apartments is generally commendable, with clean and well-maintained facilities. Guests can expect comfortable furnishings, modern amenities, and a homely atmosphere during their stay.

Website Usability

The website of is thoughtfully designed, ensuring easy navigation and accessibility for users. The search function is efficient and allows travelers to filter results based on their preferences. The website also provides comprehensive information about each apartment, including room layouts, facilities, and nearby attractions, helping users make an informed decision.

Returns and Exchanges

Returns and exchanges are not applicable in the context of serviced apartments as they are booked for a specific duration. However, does have flexible cancellation policies, enabling customers to modify or cancel their reservations with certain restrictions and conditions. It is recommended to review their cancellation policy before making a booking.

Promotions and Discounts frequently offers promotions and discounts to attract travelers and enhance value for money. These promotions can be found on their website or through their newsletter. It is recommended to subscribe to their newsletter and follow their social media channels to stay updated on the latest deals and offers.

Reputation has built a solid reputation in the industry for providing reliable and comfortable serviced apartments. Their commitment to customer satisfaction and the consistency of their services has earned them positive reviews from many travelers. However, as with any accommodation provider, there may be occasional negative experiences due to factors beyond their control, such as maintenance issues or noise disturbances in a particular location.

Payment Options accepts various payment options, including major credit cards and online payment platforms. The payment process is secure and encrypted to ensure the safety of customer information. This flexibility in payment methods ensures ease and convenience for customers during the booking process.

Loyalty Programs

Currently, does not have a dedicated loyalty program. However, they do offer special discounts and benefits to repeat customers as a gesture of appreciation for their continued support. It is advisable to inquire about any available loyalty perks during the booking process.

Customer Reviews

Customer reviews play a crucial role in assisting potential guests in making confident decisions. prominently displays guest reviews on their website, allowing users to gain insights into the experiences of previous guests. These reviews, combined with the detailed information provided, contribute to an overall transparent and trustworthy booking experience.

Community Involvement

While community involvement is not prominently highlighted on, they strive to contribute positively to the neighborhoods they operate in. Their support for local businesses and employment opportunities indirectly benefits the communities they are a part of. Additionally, their commitment to ensuring a comfortable and homely stay for their guests can create a positive impact on the local community by promoting tourism.

Shipping and Costs

Since offers serviced apartments, there are no shipping costs associated with bookings. However, it is advisable to review the pricing details thoroughly during the booking process, including any additional charges or taxes that may apply. Understanding the total costs upfront allows customers to budget accordingly and avoid any unexpected surprises.