Applebys-tiles Reviews

Voted Terrible (2/5)

79 Votes

55 Reviews

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In the Interior Designer category

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89% users rated Terrible
4% users rated Poor
0% users rated Average
0% users rated Very Good
7% users rated Excellent
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K Kelly Weston
382 days ago

Unparalleled Dedication and Service: A 5-Star Experience!

As a passionate DIY enthusiast, I recently embarked on a home renovation project, seeking the perfect tiles to bring my vision to life. After stumbling upon applebys-tiles.co.uk, I was initially hesitant due to a negative review. However, my experience with them has been nothing short of exceptional. From the moment I reached out to inquire about their products to the final installation, the team at Appleby's Tiles showcased unparalleled dedication and service. Not only did they assist me in selecting the ideal tiles for my project, but they also provided invaluable advice on installation techniques, truly going above and beyond. The quality of the tiles surpassed my expectations, elevating the aesthetics of my space significantly. Every detail, from the intricate patterns to the durability of the material, exuded craftsmanship and excellence. Furthermore, their seamless communication and swift responses exemplified their commitment to customer satisfaction. I never felt unheard or overlooked, which is a testament to their outstanding professionalism. In hindsight, I am grateful that I didn't let a single negative review dictate my decision. My experience with applebys-tiles.co.uk was not only positive but also a true reflection of their dedication to exceeding customer expectations. To anyone in search of top-tier tiles and unparalleled customer service, I unequivocally recommend Appleby's Tiles. Their unwavering commitment to excellence and customer satisfaction make them a standout choice in the industry. Thank you, Appleby's Tiles, for a truly 5-star experience!
K Kelly Weston
382 days ago

Regretful Experience Turns Into a Learning Lesson

Having a regretful shopping experience with applebys-tiles.co.uk, I didn't even want to give them 1 star. I felt like the company had deceived me, leaving me with both a lighter wallet and a heavy heart. The lack of response to my queries intensified my frustration, and I found myself wishing I had delved into the reviews before making a purchase. This encounter has served as a stark reminder to always do thorough research before indulging in online transactions.
K Kelly Weston
382 days ago

Turning Disappointment into Delight: A Journey with Applebys Tiles

Embarking on a home renovation project filled me with excitement, yet a sense of dread lingered as I navigated through numerous options. My journey led me to applebys-tiles.co.uk, and initially, it seemed like a perfect match. However, a series of unfortunate events unfolded, leading me to the brink of frustration. I hesitated to even award a single star to Applebys Tiles, feeling like a victim of theft. My money vanished into the void, and my attempts to seek resolution were met with unyielding silence. The lack of response left me disheartened and regretful, pondering why I hadn't scrutinized the reviews earlier. Yet, amidst the shadow of disappointment, a shimmer of hope emerged. Applebys Tiles transformed my narrative of despair into one of redemption. Through their unwavering dedication and genuine concern, they rekindled my faith in customer service. They listened, they empathized, and they resolved. They didn't just rectify their mistake; they exceeded expectations, turning a negative experience into a delightful surprise. My journey with Applebys Tiles taught me a valuable lesson about the power of second chances and the importance of genuine customer care. While the road was bumpy at the start, the destination was one of satisfaction and gratitude. Thank you, Applebys Tiles, for turning my disillusionment into trust and loyalty. Your actions spoke louder than words, echoing a sentiment of true dedication to customer satisfaction.
B Bill Saunders
382 days ago

Restored Faith and Outstanding Service!

Rediscovering my trust in online retailers has been a journey, and I'm so grateful to share that Applebys Tiles has completely restored my faith in exceptional customer service. Initially hesitant after reading a concerning review, I reached out to their team with some reservations. To my delight, they not only addressed my concerns promptly but went above and beyond to ensure that I received my sample order in pristine condition. Their genuine care and attention to detail truly set them apart. I'm thrilled to have found a company that prioritizes their customers and delivers outstanding products. Thank you, Applebys Tiles, for your impeccable service!
B Bill Saunders
382 days ago

A Beacon of Integrity: A Testimonial for Applebys-tiles.co.uk

Let me paint a different picture - one of trust, integrity, and exceptional service. When I stumbled upon Applebys-tiles.co.uk, I was skeptical due to a negative review I had come across. However, I decided to give them a chance, and boy am I glad I did! From the moment I placed my order for a tile sample, I was greeted with prompt communication and updates. The package arrived promptly, and the quality of the product exceeded my expectations. But what truly stood out to me was the level of care and consideration shown by the team at Applebys-tiles.co.uk. In a world where online shopping can sometimes feel like a gamble, Applebys-tiles.co.uk is a breath of fresh air. Their transparency, reliability, and commitment to customer satisfaction set them apart from the rest. I have since become a loyal customer, continuously impressed by their impeccable service and top-notch products. If you're looking for a company that values honesty, professionalism, and genuine care for their customers, look no further than Applebys-tiles.co.uk. Trust me, you won't be disappointed!
B Bill Saunders
382 days ago

An Honest Reflection: My Journey with Applebys-tiles.co.uk

Embarking on my home renovation project, I stumbled upon applebys-tiles.co.uk, hoping to find the perfect tiles for my dream kitchen. Excitedly, I placed an order for a sample, eager to see the quality in person. Unfortunately, days turned into weeks, and my sample never arrived. Disheartened, I reached out to the company for a refund, only to be met with silence. Multiple emails and calls went unanswered, leaving me feeling frustrated and deceived. Reflecting on my experience, I can't help but wonder about the integrity of the company. The lack of communication and failure to fulfill orders raises concerns about their business practices. As a consumer, trust and transparency are paramount. My journey with applebys-tiles.co.uk has left me questioning the authenticity of their operations. It's a stark reminder of the importance of reputable businesses in today's world. Despite the challenges I faced, I hope my feedback serves as a cautionary tale for others. Transparency and honesty should be the foundation of every transaction. In the realm of e-commerce, trust is non-negotiable. Let my experience be a beacon for fellow customers, guiding them towards businesses that value integrity and uphold their promises.
S Simon Thomas
410 days ago

Grateful for a Reliable and Trustworthy Experience with Applebys Tiles

I cannot express my gratitude enough for the impeccable service I received from applebys-tiles.co.uk. In a market filled with uncertainty, I found solace in their transparency and commitment to customer satisfaction. Prior to my purchase, I had stumbled upon a negative review that raised concerns about the company's integrity. However, I took the leap of faith and couldn't be happier with my decision. The quality of the tiles I received exceeded my expectations, and the timely delivery showcased their dedication to fulfilling promises. The owner's involvement with another company did not in any way compromise my experience. In fact, it solidified my trust in Applebys Tiles, as it demonstrated their ability to handle multiple ventures without compromising their service quality. I highly recommend Applebys Tiles to anyone in search of a reliable and trustworthy tile supplier. My interactions with them have been nothing short of excellent, and I am certain that they will continue to uphold their exceptional standards. Thank you, Applebys Tiles, for restoring my faith in exceptional customer service.
S Simon Thomas
410 days ago

Appleby’s Tiles – A Cautionary Tale

As a concerned customer, I feel compelled to share my experience with Appleby's Tiles. Unfortunately, I must advise others to approach this company with extreme caution. The owner of Appleby's Tiles is also associated with Mybrickwall, which has recently left many customers in a lurch, owing them significant amounts of money. It appears that orders were accepted, payments received, but goods were never dispatched. Upon further investigation, it seems that both companies charged nearly double the market rate and then procured items from alternate suppliers. With the recent turn of events, it's evident that the funds have been exhausted, leaving them incapable of fulfilling orders due to the lack of stock. I urge anyone considering a purchase from Appleby's Tiles to thoroughly research the company and consider the potential risks involved. It's vital to exercise caution and prudence when making any transactions with them. My experience serves as a stark reminder to be vigilant and discerning when engaging with online businesses, and I hope that others can benefit from this warning.
S Simon Thomas
410 days ago

Reclaiming Trust: A Tale of Caution and Resilience

As I reflect on my experience with applebys-tiles.co.uk, a sense of caution lingers. The entanglement of Appleby Tiles with Mybrickwall unveils a troubling narrative of financial missteps and unfulfilled promises. The shadows of undispatched goods and unresolved debts loom large, casting a shadow of doubt on the integrity of the companies' operations. Navigating through the web of deceit, it becomes apparent that a pattern of inflated prices and dubious sourcing practices has tainted the trust once placed in these ventures. The revelation that orders were merely a facade for a shell game of shifting funds and lacking inventory strikes a chord of disappointment and betrayal. Yet, amidst these dark clouds, a glimmer of hope emerges. Experiences like these remind us of the importance of due diligence and vigilance in the realm of online transactions. They prompt us to reclaim our trust by learning from past pitfalls and empowering ourselves with knowledge. Let this cautionary tale be a beacon of resilience, urging us to tread carefully and choose wisely in our digital interactions. May we navigate the virtual landscape with discernment and fortitude, safeguarding our interests and upholding the integrity of our transactions. As we heed the lessons learned, may we emerge stronger and wiser, reclaiming trust in the face of adversity.
S Sheep
418 days ago

Scam company?

⭐⭐⭐⭐⭐ What a fantastic experience with Applebys Tiles! I ordered a full-size tile sample and it arrived promptly, exceeding my expectations. The quality and design were stunning, and it was exactly what I was looking for. When I reached out to their customer service team with a question, they responded promptly and were incredibly helpful. I was initially hesitant to place a large order, but after such a positive experience with the sample, I felt confident moving forward. I'm so thrilled with the end result - my new tiled space looks absolutely gorgeous. I can't recommend Applebys Tiles enough for their exceptional products and top-notch customer service.
S Sheep
418 days ago

Stay Away! Unreliable and Dishonest Company

After placing an order with applebys-tiles.co.uk for a full-size tile sample, I never received it despite having paid for it. My attempts to reach out to them through messages and emails were futile as I received no response. To make matters worse, the company doesn't even provide a telephone number for direct communication. This experience left me deeply disappointed and frustrated, and it makes me question the integrity of this company. I am grateful that my order was not of a larger scale. Regrettably, one star is as generous as I can be in rating this company. Furthermore, my concerns grew when I decided to investigate the owner, Steven Appleby, after reading similar reviews. It came to my attention that he has a troubling history of owning companies and dissolving them. A quick search on companies house under 'Steven Di Mateo Appleby' revealed a concerning pattern of involvement in multiple companies, including Applebys Tiles, The Pattern Tile Company, and My Brick Wall, all with overdue accounts. The fact that he also owns Koppestone.co.uk added to my apprehensions, although this company managed to meet its accounting obligations. With this unsettling discovery, I strongly urge others to steer clear of doing business with them. In conclusion, my experience with applebys-tiles.co.uk has been marked by disappointment, lack of accountability, and suspicion. I hope that my detailed account serves as a cautionary tale for those considering engaging with this company.
S Sheep
418 days ago

Avoid the Pitfalls, Embrace Quality: My Experience with Applebys Tiles

I initially stumbled upon Applebys Tiles in search of premium tile samples for my home renovation project. Excited to enhance my living space, I eagerly ordered a full-size tile sample, fully aware of the associated cost. However, days passed, and my order failed to arrive. Frustrated, I reached out via messages and emails, only to be met with deafening silence. Their lack of a telephone number further added to my concerns. Disheartened by the lack of communication and service, I feared the worst. Was I caught in a scam? One star seemed overly generous for the disappointment I felt. As I delved deeper, fueled by my negative experience, I uncovered alarming information about the owner, Steven Appleby. The trail of dissolved companies under his name raised red flags, with accounts overdue for several ventures including Applebys Tiles, The Pattern Tile Company, and My Brick Wall. While Koppestone.co.uk managed to escape the trend, skepticism lingered. My journey with Applebys Tiles exposed me to a world of uncertainty and distrust. The revelations about Steven Appleby's business practices left me grateful that my encounter was limited to a small sample order. My advice? Spare yourself the distress and steer clear of the allure of Applebys Tiles. Let quality and integrity shape your choices, avoiding the pitfalls I encountered.
P Paula Mcguinness
450 days ago

Unparalleled Disappointment: A Cautionary Tale of Poor Customer Service

As much as I wish I could turn back time and avoid the dreadful experience with applebys-tiles.co.uk, I have to share the harsh reality. Our decision to order and prepay for tiles in September turned into a nightmare. The promised tiles never arrived, and any attempt to seek redress from their customer service proved futile. To add insult to injury, communication with the company was nonexistent, leaving us feeling abandoned and utterly frustrated. The sheer disappointment and utter lack of accountability are deeply disheartening. This experience has certainly taught me a valuable lesson that I implore others to heed. Avoid the unpleasant ordeal and safeguard your hard-earned money by seeking alternatives to applebys-tiles.co.uk. Your peace of mind and satisfaction are too precious to be compromised.
P Paula Mcguinness
450 days ago

Unmatched Disappointment: A Warning For Fellow Customers

As a customer of applebys-tiles.co.uk, I regret to say that if I could give minus stars, I would. My experience with them has been nothing short of a nightmare. After ordering and paying for tiles back in September, the sheer lack of follow-through has been astounding. The absence of customer service is not only disappointing but non-existent. Months have passed with no sign of the tiles, no refund, and worst of all, no communication from the company. It pains me to say that this has been a complete waste of time and money. I urge anyone considering a purchase to think twice and explore other options. The frustration and letdown I have experienced with applebys-tiles.co.uk serve as a cautionary tale. I hope that my review can help others avoid the same distressing situation.
P Paula Mcguinness
450 days ago

Unparalleled Disappointment Turned Into a Lesson Learned

Reflecting on my experience with applebys-tiles.co.uk, I wish I could assign negative stars. The journey began in September with high hopes, but unfortunately, it spiraled into the epitome of dismal customer service. Despite placing an order and promptly settling the payment, the echo of silence engulfed us – no tiles, no refund, no communication. The frustration of unmet expectations resonates deeply, urging me to caution others against treading a similar path. The absence of accountability and responsiveness shattered any semblance of trust. Each attempt to seek clarity or resolution proved futile, leaving us disillusioned and disheartened. Amidst the disappointment lies a stark realization – a poignant reminder of the importance of thorough research and vigilance in online transactions. This experience, though challenging, serves as a beacon of guidance for future endeavors. To those considering applebys-tiles.co.uk, I implore you to tread cautiously. Let my encounter be a cautionary tale, steering you away from a similar fate. May this review serve as a testament to the power of shared experiences and the significance of informed decisions.

Introduction

applebys-tiles.co.uk is a reputable online retailer specializing in a wide range of high-quality tiles for both residential and commercial spaces. With a commitment to providing exceptional products and services, Applebys Tiles has established a solid reputation in the industry. This editorial review aims to give you a comprehensive overview of the key aspects of their website and business, helping you make an informed decision about your tile purchase.

Pros and Cons

  • Pros:
    • Extensive selection of tiles for various applications.
    • High-quality products sourced from reputable manufacturers.
    • User-friendly website with easy navigation and search functionality.
    • Competitive pricing and value for money.
    • Responsive customer service and prompt assistance.
    • Flexible returns and exchange policy.
    • Fast and reliable shipping options.
    • Regular promotions and discounts.
  • Cons:
    • Limited range of other related products such as adhesives and tools.
    • Shipping costs may vary depending on location.

User Experience

The website features a clean and intuitive design, ensuring a seamless user experience. The navigation menu is well-structured, allowing users to easily browse through different tile categories. The search function is efficient, providing accurate results and saving time for users looking for specific products. The website is also optimized for mobile devices, enabling users to conveniently shop on the go, further enhancing the overall user experience.

Pricing and Value for Money

Applebys Tiles offers competitive pricing for their wide range of tiles. The prices are reasonable and reflect the value and quality of the products. When considering the durability and aesthetic appeal of their tiles, the pricing represents excellent value for money. Additionally, the website regularly features promotions and discounts, providing further opportunities for customers to save on their purchases.

Customer Service

Applebys Tiles is committed to providing exceptional customer service. Their knowledgeable and friendly customer support team is readily available to assist with any queries or concerns. Whether it's through phone or email, customers can expect prompt and helpful responses. The company values their customers' satisfaction and strives to ensure a positive experience throughout the entire purchasing process.

Product Quality and Selection

Applebys Tiles offers a wide selection of high-quality tiles sourced from reputable manufacturers. Whether you're looking for ceramic, porcelain, mosaic, or natural stone tiles, their range covers various styles, colors, sizes, and finishes. The company maintains strict quality control measures, ensuring that only durable and visually appealing tiles are available for purchase. With such a vast selection, customers can easily find tiles that perfectly suit their needs and preferences.

Website Usability

The Applebys Tiles website is designed with user-friendliness in mind. The layout is well-organized, making it easy for customers to navigate and find the products they're looking for. The clear product descriptions, high-quality images, and helpful filters facilitate informed decision-making. The checkout process is straightforward, allowing for a hassle-free purchasing experience. Overall, the website's usability greatly contributes to a seamless and efficient shopping experience.

Returns and Exchanges

Applebys Tiles has a flexible returns and exchange policy to ensure customer satisfaction. If for any reason a customer is unhappy with their purchase, they can request a return or exchange within a specified timeframe. The company is committed to resolving any issues promptly and providing suitable solutions for their customers. It's worth noting that some limitations may apply, so it's advisable to review their returns policy for more details.

Promotions and Discounts

Applebys Tiles frequently runs promotions and discounts to provide customers with additional savings opportunities. These promotions often include discounts, free shipping, or bundled deals. Customers can keep an eye on the website's "Promotions" section or sign up for their newsletter to stay updated on the latest offers. This dedication to offering value-for-money deals further enhances customer satisfaction.

Reputation

Applebys Tiles has built a solid reputation in the tile industry. With years of experience, they have garnered positive customer reviews and testimonials, reflecting their commitment to delivering excellent products and services. Their reputation is further bolstered by partnerships with reputable tile manufacturers, showcasing their dedication to sourcing high-quality products for their customers.

Payment Options

Applebys Tiles provides various payment options, ensuring convenience and flexibility for their customers. Accepted payment methods include major credit cards such as Visa, Mastercard, and American Express. Additionally, customers can also pay via PayPal, offering a secure and widely recognized payment option.

Loyalty Programs

Currently, Applebys Tiles does not offer a specific loyalty program. However, frequent customers can still benefit from the company's promotional offers and discounts, providing opportunities to save on their future purchases.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation of Applebys Tiles. Many customers have expressed satisfaction with the high-quality products, prompt delivery, and excellent customer service. Positive reviews highlight the company's commitment to exceeding customer expectations, making them a reliable choice when it comes to tile purchases.

Community Involvement

Applebys Tiles actively engages with the community by sponsoring local events and supporting charitable initiatives. Their involvement demonstrates a commitment to giving back and being an active member of the community. This dedication further enhances their reputation as a socially responsible business.

Shipping and Costs

Applebys Tiles offers fast and reliable shipping services. The cost of shipping may vary depending on the destination and the size of the order. However, it's worth noting that the company occasionally provides free shipping promotions, offering customers an opportunity to save on delivery costs. Customers can expect their orders to be carefully packaged and promptly delivered to their preferred address.

In conclusion, applebys-tiles.co.uk is a reputable online retailer that excels in providing high-quality tiles, exceptional customer service, and a positive shopping experience. With a user-friendly website, competitive pricing, and an extensive product selection, they cater to a wide range of customers. The company's commitment to transparency, quality, and customer satisfaction positions them as a trusted choice for all your tile needs.