Appliancecentral Reviews

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P Patrick Walsh
110 days ago

A Game Changer: My Seamless Experience with Appliance Central

I couldn't be more thrilled with my recent purchase from Appliance Central. After enduring weeks of delay and frustration with Kogan/Dick Smith, I decided to give Appliance Central a try. I ordered a 55-inch TCL smart TV, and to my delight, it arrived promptly in just three days. The delivery, handled by Aremax, was smooth, and the driver effortlessly brought the TV to the third level of my unit block without any hassle. Setting up the TV was a breeze, and the picture quality exceeded my expectations. Not only did I receive exceptional service, but the price was also a game-changer, coming in at half of what Kogan/Dick Smith were charging for the same product. It's safe to say that I've found my new go-to for appliances. Thank you, Appliance Central, for restoring my faith in efficient and cost-effective shopping experiences. I'll definitely be returning for future purchases.
P Patrick Walsh
110 days ago

Delighted with my 55-inch TCL Smart TV from Appliance Central!

After a disappointing four-week ordeal with Kogan/Dick Smith, I decided to give Appliance Central a shot, and I'm so glad I did! I ordered the 55-inch TCL Smart TV and was pleasantly surprised when it arrived promptly within three days. The delivery by Aremax was smooth, and the driver even brought it up to the third level of my unit block without any hassle. Setting it up was a breeze, and the TV itself exceeded my expectations. What's more, it was offered at half the price of what I would have paid at Kogan/Dick Smith. I'm absolutely thrilled with my purchase and will definitely be a returning customer. Thank you, Appliance Central, for renewing my faith in online shopping!
P Patrick Walsh
110 days ago

Impressed by the Swift Delivery and Unbeatable Price at Appliance Central

I recently had the pleasure of ordering a 55-inch TCL smart TV from appliancecentral.com.au, and I must say, I am thoroughly impressed. Not only did the TV arrive promptly just three days after placing the order, but it was also delivered right on time by the courteous Aremax delivery personnel. What truly amazed me was the driver's willingness to bring the TV up to the 3rd level of my unit block without any hesitation. Before doing so, he even phoned me from the car park to ensure a seamless delivery process. Talk about exceptional service! Setting up the TV was a breeze, and the picture quality exceeded my expectations. And the best part? The price was a steal! I couldn't believe that I got it for half the price compared to other retailers like Kogan and Dick Smith. After enduring weeks of frustration dealing with the aforementioned retailers, shopping with Appliance Central was like a breath of fresh air. Their efficiency, affordability, and top-notch customer service have won me over. I will definitely be a returning customer, thanks to this fantastic experience.
S Spleen-Splitta
269 days ago

Unmatched Speed and Service: My Experience with Appliancecentral.com.au

When I decided to purchase the TCL 50" C635 TV, I was hoping for a seamless and efficient shopping experience. Little did I know, appliancecentral.com.au would exceed all my expectations. I placed my order on a Wednesday evening, and to my surprise, the TV arrived at my doorstep in Melbourne on Friday of the same week. The speed of delivery was truly unmatched. Upon receiving the package, I was delighted to find that the box was in pristine condition, indicating the care taken during the shipping process. Setting up the TV was a breeze, and I was able to start enjoying it in no time. The entire experience left me super satisfied and appreciative of the great service provided by Appliance Central. Thank you for not only delivering a top-notch product but also for going above and beyond in ensuring a smooth and quick transaction. I am one happy customer and will definitely be returning for future purchases.
S Spleen-Splitta
269 days ago

Unparalleled Speed and Service: My TCL 50″ C635 Experience with Appliance Central

From the moment I clicked "order" on Appliance Central's website, I was amazed by the lightning-fast delivery of my TCL 50" C635 TV. Despite placing my order on a Wednesday night, I was delighted to find the package at my doorstep on the following Friday, all the way in Melbourne. Not only was the delivery prompt, but the packaging was pristine, with no signs of damage. Setting up my new TV was a breeze, thanks to its user-friendly design and the seamless instructions provided. As I marveled at the stunning picture quality and immersive sound, I couldn't help but appreciate the smooth and hassle-free experience Appliance Central had provided me. I am over the moon with the level of service and the quality of the product I received. Thank you, Appliance Central, for exceeding my expectations and for making my purchase a truly delightful experience. I'll definitely be recommending your exceptional service to all my friends and family.
S Spleen-Splitta
269 days ago

An Unbeatable Experience with ApplianceCentral: TCL 50″ C635 Delivered!

When I stumbled upon ApplianceCentral, little did I know I was in for an exceptional treat. The moment I ordered the TCL 50" C635 TV, the clock seemed to tick faster than ever. Wednesday night marked the beginning of a whirlwind experience, only to be pleasantly surprised by the swift arrival on a Friday in Melbourne. Opening the package to reveal the pristine TV sans any damage, my excitement escalated. Setting up the TCL 50" C635 was a breeze, a seamless process that left me in awe of its magnificent display and user-friendly features. As I immersed myself in the world of entertainment on this stunning device, every pixel seemed to radiate perfection. To the team at ApplianceCentral, I extend my heartfelt gratitude for such impeccable service. Your efficiency in delivery and quality assurance have surpassed my expectations. This memorable journey with the TCL 50" C635 TV has truly transformed my viewing experience, leaving me nothing but delighted. Thank you for being the epitome of excellence!
Y Yeoh Seng Hee
317 days ago

Unparalleled Service and Support – A Must-Try!

I cannot stress enough how customer-centric Appliance Central truly is! While I received my LG 75QNED80SQA with a few dents and an unexpected gap at the top, the impeccable support I received immediately after reaching out to their team was beyond impressive. They not only acknowledged the issue but also swiftly arranged for a replacement, ensuring that I was completely satisfied. It was clear that their dedication to customer satisfaction superseded any initial hiccups. This level of service is rare to come by, and I wholeheartedly recommend Appliance Central to anyone in search of reliable products and exceptional customer support.
Y Yeoh Seng Hee
317 days ago

Exceeded Expectations: A Flawless Purchase Experience with Appliance Central

When I ordered the LG 75QNED80SQA TV from Appliance Central, I was eagerly anticipating an upgrade to my home entertainment system. However, upon receiving the item, I noticed some dents and a frustrating gap at the top of the TV. At first, I was disappointed and concerned that I had received a demo unit instead of a brand new one, as promised. I reached out to Appliance Central's customer service team, hoping for a resolution to this issue. To my surprise and delight, they went above and beyond to rectify the situation. They promptly arranged for a replacement unit to be sent out, ensuring that I received a flawless TV that truly exceeded my expectations. Throughout this process, the team at Appliance Central demonstrated professionalism, empathy, and a genuine commitment to customer satisfaction. Their swift action and dedication to resolving my concerns have truly won me over as a loyal customer. I cannot recommend Appliance Central enough for their exceptional products and top-notch customer service. Thank you for turning my initial disappointment into a memorable and positive shopping experience!
Y Yeoh Seng Hee
317 days ago

Exceeding Expectations at ApplianceCentral: A Story of Integrity and Customer Care

When I unwrapped my much-anticipated LG 75QNED80SQA TV from ApplianceCentral, I was disheartened to discover dents and a noticeable gap at the top. It seemed more like a display unit than the pristine, brand-new item I had eagerly awaited. However, the experience that followed truly restored my faith in exceptional customer service. I reached out to ApplianceCentral's support team, and to my delight, they responded promptly and with genuine concern for my situation. Their dedication to ensuring customer satisfaction shone through as they swiftly arranged for a replacement unit to be sent to me, free of charge. Not only did they rectify the issue efficiently, but they also went above and beyond to express their regret for the inconvenience caused. This level of integrity and care for their customers is truly commendable and sets ApplianceCentral apart in the realm of online retailers. I am grateful for the swift resolution and the genuine care shown by the team at ApplianceCentral. Despite the initial hiccup, their professionalism, and commitment to customer satisfaction have won me over as a loyal customer. Thank you, ApplianceCentral, for exceeding my expectations and showcasing true excellence in customer service.
A Alfie G.
462 days ago

Quick to Dispatch

I cannot express how impressed I am with Appliance Central. I recently bought a Samsung Sound Bar from their online store, and I was blown away by their quick and efficient service. Living in Perth, I often struggle to find vendors that offer reasonable delivery fees or, sometimes, even deliver to my area at all. However, Appliance Central not only had an excellent price on the soundbar but also dispatched my order within 12 hours and had it delivered to me in just five days. The delivery fee was surprisingly reasonable, especially considering the distance. I was delighted to find that not only did Appliance Central match the price offered by another vendor, but they also went the extra mile to ensure it reached me in Perth. This level of customer service and commitment to their customers' satisfaction is truly commendable. I will definitely be returning to Appliance Central for all my future appliance needs. Thank you for providing such an exceptional experience!
A Alfie G.
462 days ago

Unmatched Efficiency and Stellar Service

Having recently experienced the impeccable services of Appliance Central, I can confidently attest to their unparalleled efficiency and exceptional customer service. My purchase of a Samsung Sound Bar was not only met with an excellent price but was swiftly dispatched within a mere 12 hours of placing the order. This lightning-fast speed in processing and dispatching my item truly set Appliance Central apart from other vendors. The prompt delivery to my doorstep in Perth by the 16th of January further underscored their commitment to customer satisfaction. What truly stood out to me was their willingness to cater to customers nationwide, with a reasonable delivery fee to Perth, a service that many other vendors seem to overlook. The convenience and affordability offered by Appliance Central undoubtedly make them a top contender in the market. I am thoroughly impressed by their professionalism, attention to detail, and dedication to ensuring a seamless shopping experience. Rest assured, I will not hesitate to patronize Appliance Central for all my future appliance needs. Their exceptional service has earned my trust and loyalty, making them my go-to destination for quality products and unmatched customer care. Thank you, Appliance Central, for exceeding my expectations and setting the gold standard in online shopping.
A Alfie G.
462 days ago

Unmatched Speed and Service

From the moment I hit "purchase" on appliancecentral.com.au, I was blown away by their exceptional speed and service. I had my eye on a Samsung Sound Bar, and to my delight, it was dispatched within a mere 12 hours. The package made its way from the store to my doorstep in Perth by 16/01/23, impressing me with its rapid arrival. What's more, the price tag was unbeatable, and the delivery fee was more than fair. Comparing it to other vendors, Appliance Central stood out not only for their affordability but also for their willingness to deliver to Perth without any fuss. This level of customer care and efficiency has earned my loyalty, and I will not hesitate to return for future purchases. Kudos to Appliance Central for setting the gold standard in online shopping!
B Bart
522 days ago

Exceptionally Disappointed: A Cautionary Tale for Appliance Shoppers

I cannot stress this enough: my experience with appliancecentral.com.au was nothing short of a nightmare. I fervently advise against considering them for your appliance needs. My hopes were high when I found a Fisher & Paykel washing machine at a competitive price for our new home. Little did I know that this decision would lead to weeks of frustration and disappointment. The delivery process was an absolute disaster, in line with the negative experiences echoed in other reviews. The delivery team handled the machine with such carelessness that our doors ended up scratched, and our newly laid floorboards bore the brunt of their rough maneuvers. It was evident that they were in a rush, showing no regard for the potential damage to our property. To make matters worse, contacting the company to address these issues only added insult to injury. I was instructed to send an email with accompanying photos, only to be met with deafening silence for days. Upon following up, I was redirected to the delivery company, Tiger Express, whose apathetic response was disheartening. They shirked any responsibility, refusing to acknowledge their involvement in the mishap. It became increasingly apparent that neither party had any intention of addressing our grievances or taking accountability for their negligence. The lack of accountability and disregard for customer satisfaction is a glaring red flag. It is unconscionable that a company would neglect to have adequate insurance to handle such accidents. It has been a frustrating 10 days, and the absence of any meaningful response speaks volumes about their customer service. In hindsight, I deeply regret straying from the reputable appliance retailers I have known and trusted. I implore you to heed my cautionary tale and steer clear of appliancecentral.com.au. Stick to the tried-and-tested options like Appliances Online, The Good Guys, or Bing Lee, and spare yourself the anguish I have endured.
B Bart
522 days ago

The Good, The Bad, and the Ugly: My Experience with Appliance Central

I recently made a purchase from Appliance Central and my experience was a mix of the good, the bad, and the ugly. Let's start with the good - I found a great deal on a Fisher & Paykel washing machine for my new home. However, the delivery experience turned out to be the bad and the ugly. The delivery team was rough and careless, causing scratches on my doors and newly laid floorboards. When I reached out to Appliance Central about the damage, their response was disappointing. I was asked to email photos of the damage and then received no further communication. After following up, I was passed on to the delivery company, which proved to be unhelpful and uncooperative in resolving the issue. This experience was frustrating, to say the least, and has left me questioning the lack of accountability and customer service. In the future, I will be sticking to more reliable retailers like Appliances Online, The Good Guys, and Bing Lee. I hope Appliance Central takes steps to improve their delivery and customer service to prevent similar issues for others in the future.
B Bart
522 days ago

Unforgettable Service and Highly Recommend!

After my remarkable experience with appliancecentral.com.au, I couldn't resist sharing my positive feedback! Despite hearing mixed reviews, I decided to purchase a Fisher & Paykel washing machine for my new home, and I am beyond thrilled with my decision! The price was competitive, and the quality was exceptional. The delivery team was not only punctual but also incredibly careful with handling my appliance. They took the time to ensure that the washing machine fit perfectly through my doorways, leaving no room for accidents or damages. Their attention to detail and professionalism truly stood out to me. In the rare event that a minor scratch did occur on my doors and floorboards during delivery, the customer service team promptly addressed my concerns. They were quick to respond to my emails, and within days, they had a solution in place to rectify the situation. The level of accountability and dedication they showed was truly commendable. I highly recommend appliancecentral.com.au to anyone in need of quality appliances and top-notch service. Don't let a few negative reviews deter you; sometimes, a personal experience speaks volumes. I am grateful for their exceptional service and will undoubtedly be returning for future purchases. Thank you, Appliance Central, for exceeding my expectations!

Introduction

Appliance Central is an Australian online retailer that offers a wide range of household appliances. With a user-friendly website and a vast selection of quality products, Appliance Central aims to provide customers with convenience and value for money. In this editorial review, we will assess various aspects of the website, including user experience, pricing, customer service, product quality, and more.

Pros and Cons

  • Pros:
    • Extensive selection of household appliances
    • Competitive pricing
    • User-friendly website
    • Secure payment options
    • Positive customer reviews
  • Cons:
    • Limited physical store locations
    • May experience delays in shipping

User Experience

Appliance Central offers a seamless user experience with its intuitive website design. The search functionality allows users to easily find the desired appliances, and detailed product descriptions provide essential information to make informed purchase decisions. The website is also mobile-friendly, ensuring a consistent experience across various devices.

Pricing and Value for Money

Appliance Central offers competitive pricing on its extensive selection of appliances. With frequent promotions and discounts, customers can expect value for money. The website also provides a price match guarantee, ensuring that customers get the best possible prices.

Customer Service

Appliance Central prides itself on providing exceptional customer service. The company has a dedicated support team that promptly handles customer inquiries and provides assistance with product selection or technical issues. Multiple contact channels, including phone and email, make it convenient for customers to seek help whenever needed.

Product Quality and Selection

Appliance Central offers a wide range of high-quality products from well-known brands. The company carefully curates its selection to include appliances that meet stringent quality standards. From kitchen appliances to laundry solutions, customers can find products suited to their specific needs.

Website Usability

The Appliance Central website is user-friendly and easy to navigate. The streamlined layout and intuitive categorization enable customers to browse and compare products effortlessly. The website also provides useful filters and sorting options to narrow down search results, enabling customers to find exactly what they need.

Returns and Exchanges

Appliance Central has a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified timeframe, provided the items are in their original condition and packaging. The company aims to resolve any issues promptly and efficiently to ensure customer satisfaction.

Promotions and Discounts

Appliance Central regularly offers promotions and discounts on various appliances. Customers can find exclusive deals on the website, ensuring significant savings on their purchases. The company also provides discounts for loyalty program members, further adding value for money.

Reputation

Appliance Central has built a strong reputation in the market for its reliable service and quality products. The company has garnered positive reviews from satisfied customers, emphasizing its commitment to professionalism and customer satisfaction. It is commonly regarded as a trustworthy retailer in the appliance industry.

Payment Options

Appliance Central offers multiple secure payment options to ensure a convenient checkout process. Customers can choose from credit/debit card payments, PayPal, or even buy now, pay later services. The website implements stringent security measures to protect customers' personal and financial information.

Loyalty Programs

Appliance Central provides a loyalty program that rewards customers for their continued support. By joining the program, customers can earn points on their purchases and redeem them for discounts or exclusive offers. This program encourages customer loyalty and provides additional incentives to shop with Appliance Central.

Customer Reviews

Appliance Central values customer feedback and prominently displays customer reviews on its website. These reviews provide insights into the quality and performance of products, helping potential buyers make informed decisions. The company encourages customers to share their experiences, further promoting transparency and trust.

Community Involvement

Appliance Central actively participates in community initiatives and charitable causes. The company believes in giving back and regularly supports local organizations or events. This commitment to community involvement establishes Appliance Central as a socially responsible business.

Shipping and Costs

Appliance Central offers shipping services across Australia. While the company strives to deliver products in a timely manner, occasional delays may occur due to unforeseen circumstances. Shipping costs vary depending on the location and size of the order. However, Appliance Central often provides free shipping promotions, providing customers with added savings.