Appliancecentre Reviews

Voted Good (5/5)

4663 Votes

77 Reviews

Vote Now

In the Appliance Store category

Pie-Chart Analysis

1% users rated Terrible
1% users rated Poor
6% users rated Average
9% users rated Very Good
82% users rated Excellent
Write a review
E Elaine Stedman
59 days ago

Unbeatable Savings and Speedy Service at Appliance Centre!

From the moment I discovered Appliance Centre, I was blown away by their commitment to offering the lowest prices without compromising on quality. The ease of ordering online made my shopping experience a breeze, and I was amazed by how quickly my purchases arrived at my doorstep. Not only did I save money on my appliances, but the prompt delivery ensured that I could start enjoying them right away. Thank you, Appliance Centre, for making my shopping experience not only affordable but also convenient. I will definitely be recommending your services to all my friends and family!
S SJBr
60 days ago

Good value and good product

My overview for appliancecentre.co.uk Good value and good product. Our solely situation was with the supply firm who messed us round
L Živilė Morkūnaitė
60 days ago

Transformative Experience at ApplianceCentre: A Place Where Brilliance Meets Service Excellence

As a loyal customer of ApplianceCentre, I am thrilled to share that my experience at this establishment has been nothing short of transformative. The moment I walked in, I was greeted by a team of dedicated professionals who exuded a genuine sense of warmth and willingness to assist. Their helpfulness extended beyond the standard expectations, as they went above and beyond to ensure that I found the perfect appliance to meet my needs. The level of service excellence displayed by the staff at ApplianceCentre truly sets them apart. Their expertise and product knowledge are unparalleled, making the decision-making process smooth and effortless. I was pleasantly surprised by the personalized attention I received, as they took the time to understand my requirements and recommend the best options available. ApplianceCentre is not just a place to shop; it is a destination where brilliance shines through in every interaction. From the wide range of high-quality products to the exceptional customer service, every aspect of my visit left a lasting impression. I am grateful to have discovered such a gem in the world of appliance shopping and will undoubtedly return for all my future needs. If you are looking for a seamless shopping experience coupled with unparalleled service, look no further than ApplianceCentre. It is not just a store; it is an embodiment of excellence and customer-centric values that are sure to leave you delighted. Thank you, ApplianceCentre, for setting the standard for brilliance in the industry.
M Mr David Palliser
60 days ago

Exemplary Service at ApplianceCentre: A Customer’s Delightful Experience

When I reached out to ApplianceCentre, I was pleasantly surprised by the prompt answer I received. There was no tedious waiting on hold; my call was promptly attended to. The individual who assisted me was not only courteous but also incredibly helpful, displaying an impressive depth of knowledge about the product I was inquiring about. What truly impressed me was the flawless delivery process. The delivery team was not just on time; they were exceptional in their service. The professionalism and efficiency they exhibited were truly commendable, earning a round of applause from me. Overall, my experience with ApplianceCentre was nothing short of excellent. In my honest opinion, every aspect of their service — from customer support to delivery — exceeded my expectations. I highly recommend ApplianceCentre for their stellar service and top-notch products.
R Roger Bennett
61 days ago

Efficiency and Communication: A Testament to Exceptional Service

From the moment we engaged with appliancecentre.co.uk, their commitment to excellence was evident. We initially had to adjust our delivery arrangements, but their unwavering communication throughout the process filled us with confidence. True to their word, the delivery was promptly made on the rescheduled date, with a courteous text alerting us to its imminent arrival. The delivery handlers exhibited remarkable efficiency, precisely placing the appliance in our garage as per our instructions. Their attention to detail and willingness to accommodate our needs truly set them apart. In every interaction, from start to finish, appliancecentre.co.uk exemplified professionalism and dedication to customer satisfaction. In conclusion, our experience with this company can be succinctly summarized in two words: full praise. Thank you for going above and beyond to ensure a seamless and stress-free delivery process.
H Heather Reid
61 days ago

Unbeatable Prices and Exceptional Service: A Customer’s Experience with Appliance Centre

As a savvy shopper, I couldn't resist the incredible deal I found on a Quooker tap at Appliance Centre. Not only was the price significantly lower than what was offered on the official Quooker website, but the quality of customer service I received was simply outstanding. From the moment I reached out to inquire about the product, a knowledgeable and friendly gentleman guided me through the process with patience and expertise. His assistance made me feel confident in my purchase and reassured me that I was making the right choice. To top it all off, the delivery was nothing short of impressive. Despite my initial hesitations about online shopping, the tap arrived at my doorstep in record time. The efficiency with which the order was processed truly showcased Appliance Centre's commitment to customer satisfaction. I am beyond pleased with my experience and cannot recommend Appliance Centre enough for anyone in search of unbeatable prices, top-notch service, and speedy delivery. Thank you for making my purchase not only cost-effective but also incredibly convenient.
M Mrs Gillian Padley
64 days ago

Incredibly Satisfied with the Exceptional Service at Appliance Centre

Stepping into Appliance Centre was like a breath of fresh air amidst the chaos of appliance shopping. The courteous staff guided me through their vast selection, patiently answering all my queries with a genuine smile. When it was time for delivery, I was pleasantly surprised that they not only arrived on the specified day but also within the promised time slot. The level of professionalism displayed by the team at Appliance Centre is truly commendable. Kudos to them for making shopping for appliances a stress-free and enjoyable experience!
J J shaw
66 days ago

Effortless Convenience and Exceptional Service: A Seamless Experience with Appliance Centre

From the moment I dialled the number, I felt reassured by the friendly voice on the other end at Appliance Centre. Despite initially being hesitant about placing an order over the phone, the representative went above and beyond to answer all my queries with patience and professionalism. Each concern was met with a thorough response, leaving me completely satisfied before finalizing my decision. The efficiency didn't stop there – my order was processed swiftly, and to my surprise, it arrived at my doorstep within a mere two days. The seamless experience from inquiry to delivery showcased their commitment to exceptional service and customer satisfaction. With such a positive experience, I am left with a lasting impression and absolute certainty that I will turn to Appliance Centre for all my future needs. They have truly set the bar high in terms of convenience, reliability, and top-notch service. Thank you, Appliance Centre, for making my shopping experience a memorable and delightful one.
C customer
66 days ago

Exemplary Customer Service: A Heartfelt Tribute to ApplianceCentre’s Delivery Team

As I reflect on my recent experience with ApplianceCentre, I am compelled to share my admiration for their exceptional delivery team. Not only were they punctual and professional, but their kindness and willingness to go the extra mile truly set them apart. From guiding me through the purchase process to ensuring that my appliance was installed seamlessly, their assistance was invaluable. Their friendly demeanor and genuine helpfulness transformed a simple delivery into a memorable customer service experience. Thank you, ApplianceCentre, for employing such wonderful individuals who embody the true meaning of exceptional service.
V Very satisfied customer
66 days ago

Above and Beyond: A Heartfelt Testimonial

It brings me immense pleasure to share my experience with Appliance Centre. From the moment I reached out to their team with questions, I was met with exceptional service that truly went above and beyond. Not only did they provide me with valuable advice promptly, but they also handled a payment issue with grace and professionalism, ensuring a smooth transaction. What truly sets Appliance Centre apart is their unwavering commitment to customer satisfaction. Despite residing in Jersey, a location often overlooked by many businesses, they willingly accommodated my request for delivery. This level of flexibility and dedication is a rarity in today’s market and is truly commendable. Navigating their website, I was delighted to discover their competitive pricing, making it a win-win situation for customers. Now, as I eagerly await the arrival of my goods, I am filled with gratitude for the outstanding service I have received thus far. To the team at Appliance Centre, I applaud your exemplary efforts and exceptional customer care. Thank you for setting the bar high and for making my shopping experience a memorable one. Well done indeed!
M MR T PUSCASU
66 days ago

Unmatched Support: A Beacon of Excellence

Reflecting on my experience with appliancecentre.co.uk, I can't help but appreciate their exceptional customer service. When unexpected circumstances forced me to reschedule my delivery date, their support team surpassed all expectations. From the moment I reached out, their reliability and helpfulness shone through. They not only accommodated my request with grace but also ensured that the entire process was seamless and stress-free. Their dedication to customer satisfaction truly sets them apart. With appliancecentre.co.uk, I not only found top-notch products but also a team that goes above and beyond to assist their customers. Thank you for your unparalleled support - you have gained a loyal customer in me!
D Dan
67 days ago

Exceptional Service Beyond Expectations at ApplianceCentre.co.uk

From a place of skepticism to absolute satisfaction, my experience with ApplianceCentre.co.uk has been nothing short of exceptional. Their promise of fast delivery seemed too good to be true, but they not only delivered on time but also exceeded my expectations with their swift and reliable service. The appliances arrived promptly and in perfect condition, showcasing their commitment to customer satisfaction. ApplianceCentre.co.uk has truly set a benchmark for excellence in customer service, earning my trust and loyalty with their 5-star performance. Thank you for making my shopping experience a delightful one!
I Irene Rajarajan
72 days ago

A Game-Changer in Grilling: Appliance Centre’s Big Green Egg Deal

When I stumbled upon Appliance Centre's website, I was on the hunt for the coveted Big Green Egg. As an official dealer, they not only offered a top-notch product but also a deal that was too good to pass up. The convenience of getting everything I needed in one go with their starter pack was a game-changer. The expertise and friendliness of the staff made the entire experience a breeze. I couldn't be happier with my purchase. If you're in the market for a Big Green Egg, look no further than Appliance Centre. Their exceptional deal and customer service have made me a customer for life. Thank you for exceeding my expectations!
J Jane
73 days ago

Exceptional Service, Room for Improvement

Appliance Centre won me over with their exceptional customer service and efficient communication. The staff was not only friendly but also incredibly helpful throughout the purchasing process. Our new fridge freezer is a dream, and I couldn't be happier with the product itself. However, I did encounter some challenges with the website. While the service was top-notch, the website's lack of detailed information and images left much to be desired. Additionally, the option to select a delivery date for an item on back order was a bit misleading. Despite this, I was thoroughly impressed with the overall experience and look forward to future improvements on the website.
J Jane
73 days ago

Exceptional Service Shines Through Flaws: A Genuine Testimonial

I cannot express enough how the team at Appliance Centre made my experience unforgettable. From the moment I reached out, their communication was impeccable, and the staff went above and beyond to assist me. Their service truly exemplifies dedication and warmth. Our new fridge freezer from Appliance Centre remains a source of joy in our home, a testament to the quality of their products. However, if I may be honest, the website leaves much to be desired. While navigating through it, I found the lack of details and images concerning. It was disheartening to realize that despite selecting a delivery date, the item was on back order. Despite these shortcomings, the exceptional service provided by the team overshadowed any issues with the website. The care and attention they displayed throughout the process were unparalleled. I have no hesitation in recommending Appliance Centre for their outstanding service and commitment to customer satisfaction. Thank you for making this experience memorable!

Introduction:

Appliance Centre is a well-established online retailer based in the UK, offering a wide range of appliances for both residential and commercial use. With a strong emphasis on customer satisfaction, they aim to provide quality products at competitive prices. In this editorial review, we will delve into the various aspects of Appliance Centre's offerings and services.

Pros and Cons:

Pros:
  • Diverse selection of appliances catering to different needs and budgets.
  • Competitive pricing compared to other retailers in the market.
  • User-friendly website design for easy navigation and product search.
  • Multiple payment options for convenience.
  • Frequent promotions and discounts, enabling customers to save money.
  • Positive customer reviews highlighting product quality and customer service.
  • Efficient shipping process ensuring timely delivery.
Cons:
  • Limited information available about the company's community involvement.
  • Returns and exchanges process may require improvement.
  • Product selection in certain categories could be expanded.

User Experience:

Appliance Centre offers a smooth and hassle-free user experience. The website's intuitive layout allows customers to effortlessly navigate through the various product categories. The search functionality provides accurate results while product pages offer detailed information, specifications, and customer reviews. The overall shopping process is straightforward, ensuring a pleasant experience for users.

Pricing and Value for Money:

Appliance Centre offers competitive pricing on their wide range of appliances. Their prices are often lower than many physical stores and other online retailers. With regular promotions and discounts, customers can further maximize their savings. The value for money is evident, as customers receive quality products at affordable prices.

Customer Service:

Appliance Centre prioritizes customer satisfaction and provides excellent customer service. Their responsive and knowledgeable support team assists customers with inquiries, product information, and after-sales support. However, there have been occasional instances where the returns and exchanges process could be smoother and more efficient.

Product Quality and Selection:

Appliance Centre maintains a high standard of product quality, offering appliances from reputable brands known for their reliability and durability. While their selection covers various categories such as kitchen appliances, laundry, heating, and cooling, there is room for expanding the range in certain categories to cater to a more diverse customer base.

Website Usability:

The Appliance Centre website features a clean and user-friendly design, ensuring ease of use for customers. With clear navigation menus, customers can quickly find the desired products. The search function is effective in locating specific items, and the website's loading speed significantly enhances the user experience.

Returns and Exchanges:

While Appliance Centre allows returns and exchanges, the process could be improved. Customers have reported occasional delays or confusion during the return process. However, the company is responsive and dedicated to resolving any issues promptly, ensuring that customers are ultimately satisfied.

Promotions and Discounts:

Appliance Centre frequently offers promotions and discounts, allowing customers to save money on their purchases. These promotions range from seasonal deals to specific product discounts, making it beneficial for customers interested in obtaining quality appliances at more affordable prices.

Reputation:

Appliance Centre has built a strong reputation as a reliable online appliance retailer. With positive customer reviews highlighting their product quality and excellent customer service, they have gained trust and loyalty from a large customer base. Their commitment to consistently delivering on customer expectations has solidified their reputation within the market.

Payment Options:

Appliance Centre offers multiple payment options to provide convenience to their customers. Customers can choose to pay using major credit cards, debit cards, PayPal, or financing options like Klarna. This flexibility ensures that customers can easily complete their transactions using their preferred payment method.

Loyalty Programs:

Appliance Centre currently does not offer a formal loyalty program. However, they do provide regular promotions and discounts, which can be considered a form of rewarding loyal customers. The absence of a structured loyalty program could be an area for improvement to further engage customers and enhance their overall shopping experience.

Customer Reviews:

Customer reviews play a vital role in assessing a company's credibility and product quality. Appliance Centre has garnered positive reviews from its customers, highlighting their satisfaction with both the products and customer service. Trustworthy reviews provide assurance to potential customers and reinforce the reputation of the retailer.

Community Involvement:

Appliance Centre's involvement in the wider community is not extensively highlighted on their website. While they prioritize customer satisfaction, it would be beneficial for the company to actively participate in community initiatives or contribute to social causes, showcasing their commitment to the communities they operate in.

Shipping and Costs:

Appliance Centre ensures reliable shipping with prompt delivery. They offer both standard and express shipping options, allowing customers to choose the most convenient method. Shipping costs may vary depending on the size and weight of the product, but Appliance Centre strives to provide competitive rates. Customers can expect their appliances to be efficiently shipped to their doorstep within the estimated timeframe. In conclusion, Appliance Centre is a reputable online retailer known for its diverse range of appliances, competitive pricing, and excellent customer service. While there are areas for improvement such as expanding product selection and refining the returns process, the overall user experience, product quality, and reputation position Appliance Centre as a trusted choice for appliance purchases.