Appliancepeople Reviews

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61 Reviews

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In the Kitchen Supply Store category

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3% users rated Poor
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0% users rated Very Good
90% users rated Excellent
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S Steven Mahoney
47 days ago

A Gem of a Discovery: My Unforgettable Journey with AppliancePeople.co.uk

Let me take you on a journey that began with a simple search and ended with a heart full of gratitude. As I stumbled upon AppliancePeople.co.uk, I was instantly drawn in by their attractive prices, promising quality, and a seamless online shopping experience. Little did I know that this virtual encounter would lead to such a memorable experience. From browsing through their vast selection of appliances to finally making a purchase, every step was met with efficiency and ease. The process was smooth, and the website's user-friendly interface made me feel like a seasoned pro at online shopping. Once the order was placed, the communication from the delivery team was commendable. They kept me informed every step of the way, ensuring that I was never left guessing about the status of my eagerly awaited package. This level of transparency and professionalism truly sets AppliancePeople.co.uk apart from the rest. As I unboxed my new appliance, I was met with nothing but pure satisfaction. The product not only met but exceeded my expectations, proving that sometimes, great quality doesn't have to come with a hefty price tag. In conclusion, my experience with AppliancePeople.co.uk was nothing short of delightful. Their dedication to customer service, top-notch products, and seamless communication channels have earned them a loyal customer in me. I proudly recommend AppliancePeople.co.uk to anyone in search of a reliable and trustworthy online appliance retailer.
R Robert Smith
52 days ago

Awaiting Delivery Refund from Appliance People: A Heartfelt Review

Purchasing my Miele washing machine from Appliance People has been quite the journey, filled with ups and downs. Initially, the website displayed stock availability, which unfortunately turned out to be inaccurate. Despite this setback, the company's communication was stellar, promptly informing me of the stock issue and going above and beyond to secure the appliance for me, even driving to the Miele distribution center. The unexpected delay caused by a malware attack on Miele further tested my patience, but Appliance People remained transparent and kept me updated throughout the process. Their user-friendly website and abundance of discount vouchers added value to my shopping experience, making it both convenient and cost-effective. Their customer service team was always reachable via phone and online chat, ensuring my queries were promptly addressed. While I eagerly await the refund for the delivery costs as a goodwill gesture, a testament to their commitment to customer satisfaction, I appreciate their efforts in rectifying the situation. Despite the minor hiccup in the delivery process, I acknowledge that the delay was not within the company's control and was a result of external factors. The competitive pricing, coupled with the assurance of receiving the latest model of the product, has instilled confidence in me as a buyer. Unlike some retailers, Appliance People ensured that I received the most current model, which speaks volumes about their integrity and commitment to providing customers with top-notch products. In conclusion, I highly recommend Appliance People for their professionalism, reliability, and transparency. Despite the slight delay in delivery, their exceptional service and dedication to customer satisfaction have won me over. I look forward to future purchases with Appliance People, knowing that I am in capable hands. Thank you for a positive shopping experience amidst unforeseen challenges.
A Alex Emson
54 days ago

A Tale of Disappointment Turned Resolution

Reflecting on my experience with appliancepeople.co.uk, I can relate to Steven's frustration. Hoping to purchase a 2500k fridge listed as in stock, I soon found myself tangled in a web of misinformation and delays. Dominic's reassurance of a manufacturer delivery quickly unraveled as the story seemed to change by the day. As doubts crept in, a call to Samsung revealed the harsh truth - no stock, no orders placed. The promises made by Appliance People began to unravel as the shroud of deceit grew thicker. Frustrated and at wit's end, a conversation with the shippers only added to the confusion - no product, no delivery date, just empty promises. Yet, amidst the chaos, a glimmer of hope emerged. Following a firm demand for a refund, Nigel swiftly arranged the resolution. While the experience was marred by inconsistencies and false promises, the prompt refund reinstilled a sense of respect for the company's accountability. To Appliance People, I urge you to prioritize transparency and integrity in your dealings. Your actions not only impact transactions but also disrupt the lives of your customers. Embracing honesty and reliability will not only restore trust but also pave the path for lasting customer relationships. In conclusion, while the journey was fraught with challenges, the swift resolution speaks volumes of your commitment to rectify missteps. I extend my best wishes for your future endeavors, may transparency and integrity guide your path ahead.
A Andrew Powell
56 days ago

Exemplary Service From Start to Finish: A True Gem Among Online Retailers

As a loyal customer of Appliance People, I can confidently say that my satisfaction with their service is unparalleled. Let me take you through my journey of purchasing a dishwasher and a washing machine from them. From the very first phone call, I was impressed by the efficiency and warmth of their team. Each interaction was seamless, with staff members who were not only friendly but also incredibly knowledgeable about their products. What truly sets Appliance People apart is their competitive pricing without compromising on quality. They provided me with some of the best deals in the market, making my shopping experience all the more delightful. Keeping me in the loop every step of the way, from order placement to delivery scheduling, they showcased a level of communication that is hard to come by nowadays. In a world where exceptional service is a rarity, Appliance People shines bright as a beacon of reliability and excellence. I wholeheartedly recommend them to anyone in need of top-notch appliances and unmatched customer care. Thank you, Appliance People, for setting the bar high in the world of online retail.
W Will Fox
62 days ago

A Stellar Experience: Nigel Sets the Bar High

Let me start by saying that my experience with appliancepeople.co.uk was nothing short of exceptional, thanks to Nigel. His knowledge, friendliness, and impeccable courtesy truly set the bar high. It's not every day you come across such a dedicated professional who goes above and beyond to ensure customer satisfaction. From the moment I reached out for help, Nigel was there every step of the way, addressing my concerns with a calm demeanor and expertise that instantly put me at ease. His willingness to assist, coupled with his genuine passion for helping customers, truly stood out to me. I must admit, I was thoroughly impressed by the seamless service and attention to detail provided by Nigel. It's evident that he takes pride in his work and values each customer interaction as an opportunity to make a positive impact. As I reflect on my experience, I am certain that Nigel's exceptional service has earned my loyalty. I will not hesitate to return for future needs, knowing that I'll be in great hands. Thank you, Nigel, for exemplifying what outstanding customer service looks like. I cannot recommend you and appliancepeople.co.uk enough!
W Will Fox
62 days ago

Exceeding Expectations: A Remarkable Experience with Nigel at Appliance People

When I stumbled upon Appliance People, little did I know that I would encounter a service that would redefine excellence. Nigel, with his knowledge, friendliness, and courtesy, elevated my entire experience. His attention to detail and genuine care went above and beyond my expectations. I was not just a customer; I felt valued and understood. Nigel's professionalism and warmth not only solved my appliance needs but left a lasting impression. This is the kind of service that makes me a loyal customer, eager to return for future needs. In a world where exceptional service is rare, Nigel and the team at Appliance People stand out with their unparalleled dedication. Each interaction was a testament to their commitment to customer satisfaction. Thank you, Nigel, for making my experience absolutely fabulous. I can confidently say that I have found my go-to for all things appliance-related. Cheers to great service!
P Pauline
63 days ago

Unmatched Service and Genuine Care: A True Gem in Customer Service!

Let me start by saying, the team at appliancepeople.co.uk goes above and beyond when it comes to customer care. From the moment I placed my order, their friendly and helpful demeanor was truly unmatched. It's not every day you come across a company that genuinely cares about its customers like they do. What truly sets them apart is their dedication to ensuring that my needs were met. Not only was the delivery on time, but the entire process was seamless and stress-free. Their attention to detail and commitment to excellence truly shines through in every interaction. I cannot recommend them enough and will definitely be a returning customer. If you're looking for a company that values you as a customer and prioritizes your satisfaction, look no further than appliancepeople.co.uk. They are a true gem in the world of customer service!
P Pauline
63 days ago

Exceeding Expectations: Exceptional Service and Unmatched Support!

Embarking on my search for reliable appliance suppliers, I stumbled upon Appliance People. Skepticism lingered, but their team quickly dispelled any doubts. From the initial inquiry to the final delivery, their warmth and assistance shone through. Every question was met with patience, every concern addressed with care. The defining moment came with the timely arrival of my order. Punctuality seems like a mundane virtue, but in today's fast-paced world, it speaks volumes. Appliance People not only met but exceeded expectations, setting a new standard for customer service. The exceptional service didn't end there. Their support post-delivery was unmatched. The team ensured that I was completely satisfied with my purchase, going the extra mile to guarantee my peace of mind. In conclusion, Appliance People are not just suppliers; they are partners in creating a seamless, stress-free experience. I can confidently say that I've found a go-to provider for all my appliance needs. Thank you for your unwavering dedication and outstanding service. I'll undoubtedly be returning for future purchases!
S Stephen Fernandes
68 days ago

Impressed by Exceptional Service and Transparency!

I recently had the pleasure of purchasing a new tumble dryer from appliancepeople.co.uk, and I must say, I was thoroughly impressed by their exceptional service and transparency throughout the entire process. Initially attracted by the promise of the dryer being 'in stock,' I was disappointed to learn that this was not the case after placing my order. However, what truly set Appliance People apart was how they handled the situation. Despite the delay in stock availability, they promptly communicated with me, explaining the situation and providing a revised timeline for delivery. Although there was a slight hiccup in the delivery timeline, their customer service team, especially Dominic, went above and beyond to keep me informed and address my concerns. Dominic not only apologized for the inconvenience but also acknowledged the need for better transparency regarding stock availability on their website. I truly appreciated their honesty and commitment to customer satisfaction. While some may have chosen to seek out other options, I decided to give them a chance, and I am glad I did. The quality of the product and the level of service I received more than made up for the initial inconvenience. I highly recommend Appliance People to anyone in need of reliable appliances and outstanding customer service. Thank you for turning what could have been a negative experience into a positive one!
S Stephen Fernandes
68 days ago

Exemplary Service and Honest Advertising: A Refreshing Experience with AppliancePeople

I couldn't be more thrilled with my recent purchase experience with AppliancePeople. Initially drawn in by their clear and accurate product listings, I decided to purchase a tumble dryer from their website. Despite facing delays with other retailers, AppliancePeople's transparent "in stock" status gave me confidence to proceed with my order on December 26th. While a minor delay was communicated to me, I was pleasantly surprised by their commitment to keeping me informed every step of the way. A quick call on January 26th assured me that my order was on its way, and the team acted swiftly to update me on expected delivery dates. Unlike my past encounters with other companies, AppliancePeople's customer service was top-notch. Dominic, in particular, went above and beyond to address my concerns and provide timely updates. His sincere apology for any inconvenience caused truly resonated with me, showcasing the company's dedication to customer satisfaction. In a world where misleading advertisements and poor customer service seem all too common, AppliancePeople stands out as a beacon of honesty and reliability. I wholeheartedly recommend them to anyone in need of quality appliances and exceptional service. Thank you, AppliancePeople, for restoring my faith in online shopping!
D Dorothy
91 days ago

Exceptional Service, Speedy Delivery, and Unbeatable Prices!

When we were let down by another company, AppliancePeople.co.uk stepped in and exceeded our expectations. Not only did they deliver promptly, but the entire ordering process was a breeze. The delivery person was not only on time but also a perfect gentleman. This experience has solidified our trust in AppliancePeople.co.uk, and we will certainly be returning for all our future appliance needs. Thank you for restoring our faith in exceptional customer service. We are truly grateful and happy customers!
D Dorothy
91 days ago

A Heartfelt Endorsement: Exceptional Service and Speedy Delivery!

Our experience with Appliance People has been nothing short of exceptional. After a disappointing ordeal with another company, we were pleasantly surprised by the swift and hassle-free process from ordering to delivery. The delivery person, a true professional, exemplified courtesy and efficiency. Should we require any future purchases, Appliance People will be our first choice without a second thought. Thank you for restoring our faith in outstanding customer service. Truly grateful and satisfied.
D Dorothy
91 days ago

A Lifesaver in the Appliance World

My experience with Appliance People has been nothing short of amazing. After being let down by another company, I was hesitant to try again. However, from the moment I placed my order to the swift delivery, everything was seamless and hassle-free. The delivery was not only quick but also handled by a true professional who made the experience even more pleasant. Knowing that I can rely on Appliance People for any future purchases gives me immense peace of mind. Their attention to detail, prompt service, and competitive prices are truly commendable. I couldn't be happier with my decision to trust them with my appliance needs. Thank you, Appliance People, for not only meeting but exceeding my expectations. A genuinely satisfied customer here!
A Angela
94 days ago

Unparalleled Service and Unbeatable Prices: My Appliance People Experience

From the moment I stumbled upon appliancepeople.co.uk, I knew I was in for a treat. The prospect of purchasing a cooker that perfectly matched my beloved rangemaster was exciting, and the folks at Appliance People did not disappoint. Not only did they effortlessly match me with the ideal rangemaster, but they also offered it at a substantially lower price than other stores. Their chat support was incredibly helpful and efficient, and a single phone call sealed the deal for me. The real icing on the cake, however, was the timely delivery just before Christmas. It's like they understood the urgency and made it happen. And as if that wasn't enough, I had the cooker gas fitted the very next day. The entire experience was seamless, and the team's politeness and professionalism truly stood out. I'm genuinely grateful for their exceptional service and the ease with which they made my purchase and installation happen. Thank you, Appliance People, for making my appliance shopping experience a memorable and delightful one. I'll certainly be returning for future needs and recommending you to everyone I know.
A Angela
94 days ago

My Perfect Cooking Companion: Rangemaster Delight from Appliance People

From the moment I set my eyes on the Rangemaster cooker at appliancepeople.co.uk, I knew it was the one for me. Not only did Appliance People match the unbeatable quality and style of Rangemaster, but they also matched it with an unparalleled level of service and affordability. The team at Appliance People were not only polite but also incredibly helpful, guiding me through the purchase process effortlessly via chat and a quick phone call. My dream cooker was on its way before I knew it. The best surprise? I received my delivery just in time for Christmas, and the next day, I had it up and running thanks to their efficient service. Appliance People, thank you for making my culinary dreams come true. I am beyond thrilled with my Rangemaster cooker and will definitely be back for more appliances in the future.

Introduction

AppliancePeople.co.uk is an online retailer that offers a wide range of household appliances at competitive prices. With a commitment to providing quality products and excellent customer service, this UK-based company has gained a reputation as a reliable source for all your appliance needs. In this comprehensive review, we will delve into various aspects of their business, such as pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros:
    • Extensive range of appliances to choose from
    • Competitive pricing
    • Easy and intuitive website navigation
    • Efficient customer service
    • Diverse payment options
    • Positive customer reviews
  • Cons:
    • Limited community involvement
    • Occasional delays in shipping

User Experience

AppliancePeople.co.uk provides a seamless user experience with its well-organized website layout and intuitive navigation. The search functionality makes it effortless to find specific appliances, and detailed product descriptions and specifications ensure informed decision-making. The website is responsive, enabling convenient browsing on various devices, including mobile phones and tablets.

Pricing and Value for Money

AppliancePeople.co.uk offers competitive pricing on their extensive range of appliances. They regularly update their prices to remain competitive in the market. With their commitment to fair pricing, customers can be confident they are getting excellent value for their money.

Customer Service

The customer service team at AppliancePeople.co.uk is known for their efficiency and helpfulness. They are responsive to inquiries, whether through phone, email, or live chat. In case of any issues or concerns, they strive to resolve them promptly to ensure customer satisfaction.

Product Quality and Selection

AppliancePeople.co.uk offers appliances from leading brands, guaranteeing high-quality products. Their diverse selection caters to various preferences and budgets, ensuring customers can find the perfect appliance to suit their needs.

Website Usability

The website's user-friendly interface and intuitive navigation make it easy for customers to browse and find the appliances they require. The search function and well-structured categories simplify the shopping experience, saving users time and effort.

Returns and Exchanges

AppliancePeople.co.uk has a hassle-free returns and exchanges policy. If customers receive a faulty or damaged product, they can contact customer service to initiate the return process. The company ensures prompt replacements or refunds following established guidelines and industry best practices.

Promotions and Discounts

AppliancePeople.co.uk periodically offers promotions and discounts on select products, providing customers with opportunities to save even more on their purchases. These promotions are advertised prominently on the website and via email newsletters, allowing customers to take advantage of special offers.

Reputation

AppliancePeople.co.uk has built a solid reputation as a trustworthy retailer. Their commitment to quality products, competitive pricing, and exceptional customer service has garnered positive feedback from numerous satisfied customers.

Payment Options

AppliancePeople.co.uk offers various payment options to cater to different customer preferences. These options include credit and debit cards, PayPal, and financing options, ensuring customers can choose the most convenient method for their purchases.

Loyalty Programs

Currently, AppliancePeople.co.uk does not offer a specific loyalty program. However, customers can benefit from their competitive pricing and occasional promotions and discounts, allowing them to make ongoing savings on their appliance purchases.

Customer Reviews

Positive customer reviews highlight the satisfaction of previous buyers at AppliancePeople.co.uk. Customers frequently commend the company for its efficient customer service, prompt delivery, and high-quality products, further reinforcing their reputation as a reliable retailer.

Community Involvement

While AppliancePeople.co.uk does not have extensive community involvement, they actively contribute to local charities and participate in occasional charitable events. Their commitment to supporting their local community demonstrates their commitment to making a positive impact beyond their business operations.

Shipping and Costs

AppliancePeople.co.uk offers shipping across the UK, aiming to deliver products promptly and securely. While the majority of deliveries are timely, some customers have experienced occasional delays. The shipping costs are typically reasonable and depend on the size and weight of the purchased items.

In conclusion, AppliancePeople.co.uk is a reputable online retailer offering a diverse range of high-quality household appliances at competitive prices. With their commitment to excellent customer service, easy-to-use website, and positive customer reviews, they have established themselves as a reliable source for all your appliance needs. Their honest pricing, efficient customer service, and wide product selection make them a trusted choice for customers seeking value and convenience in their appliance purchases.