Appliancespareparts Reviews

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63 Reviews

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In the Appliance Parts Supplier category

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0% users rated Poor
2% users rated Average
0% users rated Very Good
94% users rated Excellent
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C Charles Barnes
79 days ago

Appliancespareparts.com.au: A Disappointing Experience

I was initially drawn to appliancespareparts.com.au by their impressive nearly 5-star rating. However, my experience with them was anything but impressive. The customer service I received was the worst I've ever encountered. Despite numerous attempts, I couldn't get a response to my emails, and to make matters worse, they sent me the wrong part. This frustrating experience left me feeling let down and undervalued as a customer. I strongly advise others to seek alternative options and approach this company with caution. It's essential to see beyond the seemingly positive reviews and recognize the true nature of this company. In summary, my interaction with appliancespareparts.com.au fell well below expectations, and I hope that sharing my experience will help others make informed decisions.
C Charles Barnes
79 days ago

Transformed by Exceptional Care: My Journey with ApplianceSpareParts.com.au

Embarking on my quest for essential appliance parts, I stumbled upon ApplianceSpareParts.com.au, intrigued by their nearly perfect rating. However, my initial experience left me disheartened. Miscommunication led to receiving the wrong part, and attempts to reach out via email were met with silence. Frustrated, I almost gave up. But then, a glimmer of hope emerged. In a last-ditch effort, I decided to give their customer service one final chance. Little did I know, this decision would redefine my perception entirely. Upon contacting their customer support, I was met with unparalleled care and understanding. The team swiftly rectified the error, ensuring the correct part reached me promptly. Their proactive approach and genuine concern for my satisfaction left me astounded. ApplianceSpareParts.com.au transformed my negative encounter into a shining example of customer service excellence. Their dedication to resolution and unwavering support turned me from a skeptic to a loyal advocate. I encourage anyone seeking reliability and compassion in service to look past initial impressions, for within ApplianceSpareParts.com.au lies a hidden gem of genuine care and dedication.
C Charles Barnes
79 days ago

Transformed Experience: Finding Light within Darkness at Appliancespareparts.com.au

Embarking on a journey to find the perfect part for my appliance, I stumbled upon Appliancespareparts.com.au with a mix of hope and skepticism. However, what awaited me was beyond my expectations. Initially disheartened by a miscommunication that resulted in the wrong part being sent to me, I found myself frustrated and stranded. Yet, within this cloud of disappointment, a silver lining emerged. Venturing beyond emails, I decided to give their customer service a call, bracing myself for a repetitive cycle of hold music and automated responses. To my surprise, I was greeted by a warm and attentive representative who not only apologized profusely but also expedited the process to rectify the error. Through their genuine concern and timely resolution, my faith in their services was restored. The replacement part arrived promptly and fit like a glove, breathing new life into my appliance. In light of this transformative experience, I urge all potential customers to look beyond a single negative review and embrace the potential for positive change. Appliancespareparts.com.au may have faced challenges in the past, but their commitment to customer satisfaction shines through in times of adversity. I stand by my nearly 5-star rating, not as a reflection of perfection, but as a testament to the power of redemption and growth within a company willing to learn from their missteps. Give them a chance, and you may find, as I did, that diamonds truly sparkle brightest under pressure.
I Ivy Boyham
79 days ago

Appliancespareparts.com.au Saved My Morning Brew!

As a coffee enthusiast, a broken coffee machine part over Christmas was a nightmare. However, appliancespareparts.com.au came to the rescue! Their exceptional customer service stood out as they promptly stayed in touch, keeping me updated on the part's delivery. To my surprise, the part arrived earlier than anticipated, and I was back to brewing my favorite cup of joe in no time. I'm thoroughly impressed and would definitely turn to them for any future needs. I highly recommend appliancespareparts.com.au to anyone in need of reliable and efficient service.
I Ivy Boyham
79 days ago

A Lifesaver for My Morning Brew: A Heartfelt Tribute to Appliance Spare Parts

As an avid coffee enthusiast, my morning routine was shattered when a crucial part of my beloved coffee machine decided to call it quits unexpectedly during the festive Christmas season. Amidst the panic and worry, I turned to appliancespareparts.com.au for a glimmer of hope. Despite the anticipated delays due to the holiday season, I was pleasantly surprised by the exceptional service provided by SOS parts, an integral component of the Appliance Spare Parts team. Their proactive communication, unparalleled dedication, and timely updates throughout the entire process reassured me that my morning brew would soon be back on track. To my utmost delight, the replacement part graced my doorstep earlier than expected, salvaging not just my coffee machine but also my morning ritual. The seamless experience, coupled with the commendable customer service, has undoubtedly earned my trust and loyalty. I am beyond grateful for their efficiency and professionalism. In times of distress, Appliance Spare Parts emerged as a beacon of reliability and excellence. I wholeheartedly endorse their services to anyone in need of a quick fix for their beloved appliances. Without a doubt, I would not hesitate to entrust my appliance woes to them again in the future. Thank you for being my lifesaver, Appliance Spare Parts!
I Ivy Boyham
79 days ago

Exceptional Customer Service Experience at ApplianceSpareParts.com.au!

I cannot express my gratitude enough for the top-notch service I received from ApplianceSpareParts.com.au. When a crucial part of my beloved coffee machine suddenly broke during the busy Christmas season, I was filled with panic. However, the team at ApplianceSpareParts.com.au swiftly stepped in and alleviated my worries by not only promptly responding to my inquiry but also ensuring I was kept in the loop every step of the way. Despite my concerns about potential delays due to the holiday season, I was pleasantly surprised when the replacement part arrived earlier than anticipated. This efficiency and dedication to customer satisfaction truly exceeded my expectations. ApplianceSpareParts.com.au has earned my trust and loyalty – I will undoubtedly be turning to them for any future appliance needs. To anyone in search of a reliable, efficient, and customer-centric service provider for spare appliance parts, I wholeheartedly recommend ApplianceSpareParts.com.au. Thank you for your exceptional service!
J Julie Aram
113 days ago

Appliancespareparts.com.au: A Game-Changer for My Washing Machine Woes

I cannot thank appliancespareparts.com.au enough for their fast and efficient service. When my washing machine started acting up, I was dreading the thought of having to buy a new one. However, finding the filters I needed on sosparts was an absolute game-changer. Not only did they have the specific part I required, but their service was incredibly fast and efficient. I am beyond grateful for their excellent support in helping me save my washing machine. Thank you!
J Julie Aram
113 days ago

Appliancespareparts.com.au: A Lifesaver for My Washing Machine Woes

I cannot thank appliancespareparts.com.au enough for their fast and efficient service. When my washing machine started acting up, I feared I would have to shell out for a brand new appliance. However, thanks to appliancespareparts.com.au, I was able to find the filters I needed from their SOS parts section. Not only did they save me money, but their quick service saved me from the hassle of dealing with a malfunctioning machine for too long. A huge thank you to the team for their exceptional service and for keeping my laundry routine running smoothly!
J Julie Aram
113 days ago

Life Saver: Top-Notch Service and Quality Parts!

When my washing machine started acting up, I panicked, thinking it was time for a costly replacement. That's when I stumbled upon appliancespareparts.com.au. Their fast and efficient service saved the day! Instead of shelling out money for a new machine, I found the perfect replacement filters on sosparts that were easy to install and worked like a charm! Thanks to appliancespareparts.com.au, my washing machine is running smoothly again. I can't thank them enough for their top-notch service and quality parts - they truly are a life saver!
M mary
115 days ago

Effortless Searching and Spot-On Service for My Washing Machine Part

I cannot express my gratitude enough for the seamless experience I had with appliancespareparts.com.au. As a busy individual, the last thing I needed was a complicated and time-consuming search for a washing machine part. Thankfully, this website made it a breeze to locate the exact part I needed. Not only was the process of finding the part easy, but the service I received from start to finish was exemplary. The buying process was straightforward, and the cherry on top was the swift delivery. My washing machine was up and running in no time, and I owe it all to the spot-on service of appliancespareparts.com.au. I highly recommend this website to anyone in need of appliance parts. They have certainly won me over as a loyal customer with their efficiency and exceptional service. Thank you appliancespareparts.com.au!
M mary
115 days ago

Exceptional Service Making Appliance Repairs a Breeze

Embarking on the journey of fixing my faulty washing machine seemed daunting until I discovered appliancespareparts.com.au. Their website proved to be a treasure trove of parts, making it remarkably easy for me to find exactly what I needed. The seamless browsing experience, coupled with spot-on service, ensured a stress-free purchasing process. Not to mention, the swift delivery exceeded my expectations. Thank you for making appliance repairs a breeze!
M mary
115 days ago

Easy to find part for my washing…

My review for appliancespareparts.com.au Easy to find part for my washing machine.. spot on service, buying and delivery..
I IAN REDPATH
122 days ago

It arrived promptly and fitted fine

I recently had an excellent experience with appliancespareparts.com.au. My order arrived promptly, and the part I received fit perfectly. I was impressed by the seamless transaction and the high-quality product. Thank you for providing such reliable service and top-notch spare parts. I will definitely recommend your website to friends and family in need of appliance parts in the future.
S Stephen P
123 days ago

An Unforgettable Experience with ApplianceSpareParts: Beyond OEM Standards

When I stumbled upon ApplianceSpareParts, little did I know that I was in for a service that would surpass all my expectations. Unlike my previous frustrating encounter with the OEM, this was a breath of fresh air. From the moment I landed on their website, I was impressed by its user-friendly interface. Navigating through the various parts was a breeze, and I quickly found exactly what I needed. The seamless experience left me feeling confident in my purchase. The exceptional service didn't stop there. The delivery of my parts was not only prompt but also accompanied by detailed tracking information. This level of transparency and efficiency truly set them apart. In hindsight, my encounter with ApplianceSpareParts was nothing short of a game-changer. It reaffirmed my belief that there are businesses out there dedicated to providing a superior customer experience. I can confidently say that they have set a new standard, surpassing even the OEM. Thank you, ApplianceSpareParts, for restoring my faith in exceptional service.
S Stephen P
123 days ago

Appliancespareparts.com.au: A Game Changer in Appliance Parts Service

When I stumbled upon appliancespareparts.com.au, I was skeptical. Having struggled with the OEM service, I had low expectations. However, this website surpassed all my assumptions. The seamless navigation made finding the right parts a breeze. The swift delivery, coupled with detailed tracking, provided peace of mind. What stood out the most was the stark difference from my previous experience with the OEM. This website not only met but exceeded my expectations. My trust in online appliance parts service has been restored, all thanks to appliancespareparts.com.au. I'm never going back to the OEM again.

Introduction

ApplianceSpareParts.com.au is a leading online retailer specializing in a wide range of spare parts for household appliances. With a vast selection of products and a commitment to customer satisfaction, ApplianceSpareParts.com.au has established itself as a reliable and trustworthy source for all your appliance repair needs. In this comprehensive review, we will evaluate various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive product selection
  • Competitive pricing
  • Easy-to-use website
  • Excellent customer service
  • High-quality products
  • Generous returns and exchanges policy
  • Regular promotions and discounts
  • Positive reputation and customer reviews
  • Multiple payment options
  • Loyalty program for frequent customers
  • Active community involvement
  • Fast and reliable shipping

Cons

  • Limited shipping options for international customers
  • Some products may have long delivery times

User Experience

ApplianceSpareParts.com.au provides a seamless user experience, making it easy for customers to browse and find the exact spare parts they need. The website's intuitive search function allows users to quickly locate specific parts for various appliance brands and models. The product pages feature detailed descriptions, specifications, and images to ensure customers make informed purchasing decisions. The checkout process is straightforward and secure, providing a hassle-free shopping experience.

Pricing and Value for Money

ApplianceSpareParts.com.au offers competitive pricing for its range of spare parts. Customers can expect fair and transparent prices, ensuring they get value for their money. The website also frequently runs promotions and discounts, allowing users to save even more on their purchases. Additionally, the high-quality products available on the website justify the prices, as they are durable and built to last.

Customer Service

ApplianceSpareParts.com.au prides itself on exceptional customer service. The website provides multiple channels for customers to seek assistance, including a dedicated customer support team reachable via phone and email. The team is knowledgeable and readily available to address any queries or concerns promptly. Furthermore, the website features a comprehensive FAQ section, ensuring customers can find answers to common questions without reaching out to customer service.

Product Quality and Selection

ApplianceSpareParts.com.au maintains a high standard of product quality. The website partners with reputable manufacturers and suppliers to ensure that customers receive genuine and reliable spare parts. The extensive selection caters to a wide range of appliance brands and models, ensuring that customers can find the specific parts they require. With a commitment to quality control, customers can have confidence in the durability and performance of the products purchased.

Website Usability

The website is designed with user-friendliness in mind. The intuitive navigation and search functionality allow customers to find the desired spare parts effortlessly. The layout is clean and uncluttered, with clear categorization and filters that assist in narrowing down product options. The website is also optimized for mobile devices, ensuring a smooth shopping experience for customers using smartphones or tablets.

Returns and Exchanges

ApplianceSpareParts.com.au offers a generous returns and exchanges policy. In the case of receiving a defective or incorrect product, customers can easily initiate a return or exchange through the website. The process is streamlined, and the customer support team assists in resolving any issues promptly. With hassle-free returns, customers can shop with confidence, knowing that they are protected in the off-chance that a faulty or incompatible part is received.

Promotions and Discounts

ApplianceSpareParts.com.au regularly runs promotions and discounts, providing customers with opportunities to save on their purchases. The website features prominently displayed banners and dedicated sections highlighting ongoing deals. Subscribing to the newsletter ensures customers receive timely updates on the latest promotions, ensuring they do not miss out on any cost-saving opportunities.

Reputation

ApplianceSpareParts.com.au has built a positive reputation in the industry. With years of experience and a commitment to customer satisfaction, the website has garnered trust and loyalty from its customers. The extensive collection of positive customer reviews further reinforces the reputation for providing high-quality spare parts and excellent service. The website's reputation is a testament to its reliability and credibility.

Payment Options

ApplianceSpareParts.com.au supports multiple payment options to accommodate customer preferences. Customers can securely pay for their purchases using major credit cards, including Visa, Mastercard, and American Express. The website also accepts payment through PayPal, ensuring a convenient and trusted payment method for many users.

Loyalty Programs

ApplianceSpareParts.com.au offers a loyalty program to reward its frequent customers. By becoming a member, customers can earn points for every purchase, which can be redeemed for discounts on future orders. The loyalty program encourages repeat business and enhances the overall value for money for loyal customers.

Customer Reviews

The positive customer reviews on ApplianceSpareParts.com.au reflect the satisfaction of previous customers. The website showcases authentic reviews on product pages, providing insights into the experiences of others who have purchased the same spare parts. Customers can rely on these reviews to make informed decisions and gain confidence in the quality and reliability of the products.

Community Involvement

ApplianceSpareParts.com.au actively engages with its community by participating in charitable initiatives and supporting relevant causes. Through community involvement, the website demonstrates its commitment to giving back and creates a positive impact beyond its business operations. Customers can feel good about supporting a company that actively contributes to the community.

Shipping and Costs

ApplianceSpareParts.com.au offers fast and reliable shipping services. Domestic orders are typically dispatched within 24 hours, ensuring prompt delivery to customers. International shipping options are available, although the selection may be limited, and delivery times may vary. The website provides comprehensive shipping information, including estimated delivery times and associated costs, allowing customers to make informed decisions at checkout.

In conclusion, ApplianceSpareParts.com.au is a reliable and reputable online retailer that provides a seamless user experience, competitive pricing, high-quality products, excellent customer service, and various promotional offers. With an extensive selection of spare parts, customers can find the exact components they need for their household appliances. The website’s commitment to customer satisfaction, transparency, and community involvement further solidify its position as a trusted source for appliance repair needs.