Appliancespares-direct Reviews

Voted Good (5/5)

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89 Reviews

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In the Appliance Store category

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0% users rated Terrible
0% users rated Poor
3% users rated Average
3% users rated Very Good
93% users rated Excellent
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R Rosalyn
44 days ago

Transformative Service Experience: A Customer’s Perspective

From the moment the young man arrived from appliancespares-direct.co.uk, I knew I was in good hands. His pleasant demeanor and polite nature truly set the tone for a remarkable service experience. Despite the challenging constraints of our tight space, he skillfully maneuvered and successfully installed our new appliance with precision and care. What truly impressed me was his attention to detail - not only did he install the appliance seamlessly, but he also effortlessly handled all the packaging and disposed of the old appliance, leaving no mess behind. His dedication to ensuring a hassle-free experience spoke volumes about the company's commitment to customer satisfaction. I couldn't be more grateful for the exceptional service I received. appliancespares-direct.co.uk not only delivered on their promise but exceeded my expectations. I highly recommend their services to anyone looking for a seamless and stress-free appliance installation process. Thank you for a job well done!
C Christopher Wright
49 days ago

A Game-Changer: Transforming Laundry Day with Appliancespares-Direct

Raving about my recent purchase from appliancespares-direct.co.uk! I couldn't be happier with my new washing machine. Not only did they have the item in stock, ensuring a seamless ordering process, but their delivery service surpassed all expectations. Unlike their competitors, appliancespares-direct.co.uk arranged for a lightning-fast delivery, making the whole experience incredibly convenient. The delivery team was a dream to work with – prompt, courteous, and efficient. They not only unloaded the new washing machine with ease but also took away my old one, saving me the hassle of disposal. The unpacking process was a breeze, and in no time, I had my new machine up and running. Laundry day has truly been transformed, thanks to Appliancespares-Direct!
A Annonymous
50 days ago

Exceptional Service Beyond Expectations

Appliancespares-direct.co.uk truly goes above and beyond when it comes to customer service. Not only did they help me choose the perfect spare part for my appliance, but their delivery was punctual, and the installation process was seamless. I am grateful for the exceptional service they provided, making my experience hassle-free and enjoyable. Thank you for exceeding my expectations, Appliancespares-direct.co.uk!
B Blackpool customer
50 days ago

EXCEPTIONAL SERVICE IN TIMES OF NEED: A TRUE LIFESAVER

Let me share my heartfelt experience with appliancespares-direct.co.uk. I couldn't agree more with the sentiment of wishing for more stars to rate them higher, as my encounter with their team left me utterly impressed. Picture this: a beloved elderly mother, living alone with dementia and reliant on carers, found herself in a crisis when her fridge unexpectedly broke down on a hectic Saturday afternoon. Panic ensued, as her living conditions became unsuitable, prompting thoughts of relocating her to temporary care. However, from past experiences with Appliance Spares Direct Ltd, known for their exceptional service, I rushed to their Blackpool store seeking aid. Faced with the possibility of drastic measures, I was met with unwavering support and efficiency. In a mere TWO HOURS, a brand-new fridge was not only delivered but also installed in my mother's home. This act of kindness and urgency displayed by the team was nothing short of a lifesaver. Their ability to prioritize customer welfare and provide prompt resolutions in dire situations speaks volumes about their dedication. I shudder to think of the alternative scenarios had it not been for their swift intervention. This incident solidified my loyalty to them, as each interaction with Appliance Spares Direct has been marked by seamless transactions and genuine care. In a world of impersonal retail giants, the personal touch and proactive assistance offered by Appliance Spares Direct set them apart. This testimonial stands as a token of gratitude to a team that goes above and beyond for their patrons. To the entire team at Appliance Spares Direct: your compassion and professionalism have made a lasting impact. Thank you immensely for being a beacon of hope and support in times of need.
M Mark Hinds
55 days ago

Above and Beyond: A Customer’s Delight

From the moment I clicked "order" on appliancespares-direct.co.uk, I knew I was in for a treat. Sure enough, the delivery arrived promptly on the promised date, but what truly set this experience apart was the exceptional service that followed. The individual who not only delivered my new fridge but also expertly installed it went above and beyond, showcasing a level of politeness and helpfulness that is a rarity in today's fast-paced world. Their meticulous attention to detail and care in fitting the new appliance while seamlessly handling the disposal of the old one left me in awe. It's not every day that you come across someone who not only does their job efficiently but also does it with a genuine smile and a willingness to assist in any way possible. To the team at appliancespares-direct.co.uk, I extend my heartfelt gratitude for delivering not just a product but also an unforgettable customer experience. Thank you for turning a mundane appliance purchase into a delightful moment of human connection and exceptional service. My home is now graced with a new fridge, and my heart is full of appreciation for a job exceptionally well done.
B Ben Craven
57 days ago

Outstanding Customer Service and Efficient Delivery

I can't say enough about the fantastic experience I had with appliancespares-direct.co.uk. From the moment I reached out for information, their team was not only friendly but remarkably informative. They went above and beyond to help me without pressuring me to make a purchase. When I finally decided on my order, the delivery was incredibly prompt, and the installation process was seamless. What's even better is that they are a local business, adding that personal touch to the entire experience. I highly recommend appliancespares-direct.co.uk for their outstanding customer service and efficient delivery.
B Ben Craven
57 days ago

Exemplary Service, Personal Touch

Moving into a new home can be overwhelming, especially when appliances need replacing. That's where appliancespares-direct.co.uk came to my rescue. Their team was not only friendly but also incredibly informative, patiently answering all my queries without any sales pressure. What truly stood out was their prompt delivery and seamless installation process, which made settling into my new space a breeze. Plus, supporting a local business added an extra layer of satisfaction to my purchase. I highly recommend appliancespares-direct.co.uk for their exemplary service and personal touch!
P Paul
57 days ago

Exceptional Service and Speedy Delivery During Stormy Times

My experience with appliancespares-direct.co.uk has been nothing short of fantastic. The team is not only friendly but impressively knowledgeable, making the ordering process a breeze. Despite facing unforeseen challenges like stormy weather, their delivery is typically quick, ensuring that your needs are met efficiently. I couldn't be more satisfied with the service provided, especially during turbulent times. Truly a reliable and customer-centric company!
Y Yvonne Archer
58 days ago

Appliance Spares Direct: A Well Stocked Shop with Knowledgeable Staff and Great Fitters

When I stumbled upon Appliance Spares Direct, I was immediately impressed by their well-stocked shop. The variety of products available was astounding, and I found exactly what I needed without any hassle. The staff's knowledge and willingness to assist me with all my queries made the shopping experience seamless and enjoyable. After purchasing, their fitters did an exceptional job, leaving me completely satisfied with their service. I highly recommend Appliance Spares Direct to anyone in need of reliable appliance parts and excellent customer service.
G George Rycroft
58 days ago

Effortless Experience: A Seamless Journey with Appliancespares-Direct

Embarking on a quest for the perfect appliance parts, I stumbled upon Appliancespares-Direct, and oh, what a delightful journey it has been! The simplicity of their process is truly unmatched. With a few clicks here and there, I found exactly what I needed in no time. The efficiency of their service left me in awe. Not only did they process my order swiftly, but they also surprised me by delivering it on the very same day! Talk about going above and beyond to satisfy customers. I am beyond grateful for the seamless experience provided by Appliancespares-Direct. Thank you for making my appliance parts shopping a breeze!
A Annonymous
58 days ago

Exceptional Support and Swift Delivery: A Customer’s Perspective

When I think of my experience with appliancespares-direct.co.uk, the phrase "very helpful" falls short in capturing the outstanding support I received. From the moment I landed on their website, I was pleasantly surprised by the user-friendly interface and extensive range of appliance parts available. What truly stood out was their exceptional customer service. When I reached out with a query, their team was not only prompt in their response but went above and beyond to provide me with detailed guidance on finding the right spare part for my appliance. This level of personalized support made me feel valued as a customer and instilled a sense of trust in their expertise. Moreover, the delivery service was nothing short of excellent. The efficiency with which my order was processed and delivered left me impressed. I received the part I needed in record time, allowing me to quickly resolve the issue with my appliance. In conclusion, my overall experience with appliancespares-direct.co.uk was nothing short of fantastic. Their commitment to customer satisfaction, coupled with their swift delivery service, makes them a standout choice for anyone in need of appliance parts. I cannot recommend them highly enough – a truly great 👍 experience all around!
J Jason
64 days ago

A Haven for Electrical Needs: My Experience with Appliancespares-direct.co.uk

As a loyal customer of Appliancespares-direct.co.uk, I can confidently say that this place is indeed a haven for all electrical needs. The staff members are not only knowledgeable but also incredibly helpful and friendly. Their expertise and willingness to assist have made every interaction a pleasure. The prices offered by Appliancespares-direct.co.uk are nothing short of excellent. The affordability of their products has made it my go-to destination for all things electrical. What's more, the hassle-free purchasing process has consistently exceeded my expectations. I am truly grateful for yet another trouble-free experience with Appliancespares-direct.co.uk. Thank you for providing such exceptional service and top-notch products. I look forward to continuing my journey as a satisfied customer. If you're searching for a reliable and customer-oriented source for your electrical needs, I highly recommend Appliancespares-direct.co.uk. It's a place where quality, affordability, and outstanding service converge.
J Jason
64 days ago

A Haven for Electrical Needs: My Experience with Appliancespares-direct.co.uk

Stepping into appliancespares-direct.co.uk was like finding a treasure trove of electrical solutions. The staff exuded knowledge, friendliness, and a genuine desire to help. Their assistance made navigating through the products a breeze, and the prices were truly unbeatable. I am delighted with my purchase, grateful for the seamless experience, and I can confidently say I will be back for more. Thank you for setting the bar high in customer satisfaction!
J Jason
64 days ago

Unmatched Customer Service and Value at Appliancespares-Direct

My experience with Appliancespares-Direct has been nothing short of exceptional. The staff's expertise and friendliness made all the difference in finding exactly what I needed for my electrical appliances. Not only were their prices extremely competitive, but the seamless purchase process truly exceeded my expectations. I am grateful for the hassle-free shopping experience provided by Appliancespares-Direct. Their commitment to excellent customer service and affordable prices has made me a loyal customer. Thank you for consistently delivering outstanding service!
F Fiona
64 days ago

Appliancespares-direct.co.uk Made Our Home Even Lovelier

From the moment we sought advice to the seamless installation, our experience with appliancespares-direct.co.uk has been nothing short of wonderful. Not only did we receive incredibly helpful advice, but the entire process felt personal and genuine, like dealing with a family-run business. Our home is now even lovelier, thanks to the wealth of experience and care this business exudes. We couldn't be happier with our decision to choose appliancespares-direct.co.uk.

Introduction:

appliancespares-direct.co.uk is an online store specializing in providing a wide range of appliance spare parts for customers in the United Kingdom. With a well-established presence in the market, this website offers a comprehensive selection of high-quality spare parts for various domestic appliances. Whether you need replacements for your washing machine, dishwasher, oven, or any other home appliance, appliancespares-direct.co.uk is the go-to destination for finding the right parts.

Pros and Cons:

Pros: - Vast selection of appliance spare parts - Competitive pricing - User-friendly website - Secure payment options - Excellent customer service - Positive customer reviews - Prompt shipping and delivery Cons: - Limited information about loyalty programs - Limited community involvement initiatives

User Experience:

The user experience on appliancespares-direct.co.uk is commendable. The website has a clean and simple design, making it easy for customers to navigate through various categories and find the specific spare parts they need. The search function is efficient, providing accurate results for different brands and models. The detailed product descriptions and specifications help users make informed decisions. Overall, the website offers a seamless user experience.

Pricing and Value for Money:

appliancespares-direct.co.uk offers competitive pricing for its range of spare parts. The prices are reasonable, considering the quality and compatibility of the products. Additionally, the value for money is evident as customers can save on expensive repairs or replacements by opting for affordable spare parts from this website. Regular promotions and discounts further enhance the value proposition for customers.

Customer Service:

Customer service is a key aspect of appliancespares-direct.co.uk's operations. The website provides various channels for customer support, including a dedicated helpline and email support. The customer service team is knowledgeable and responsive, promptly addressing customer queries and providing assistance. The positive customer feedback reflects the company's commitment to excellent customer service.

Product Quality and Selection:

appliancespares-direct.co.uk prioritizes product quality and offers a wide selection of genuine spare parts from reputable manufacturers. The website ensures that customers can find the exact replacement parts they need for their appliances, ensuring compatibility and longevity. The product quality is consistently high, which contributes to customer satisfaction and trust in the brand.

Website Usability:

The website's usability is top-notch. Its intuitive interface and well-organized categories make it easy for users to navigate and find the required spare parts. The search functionality is efficient, and the website's responsiveness contributes to a seamless browsing experience across desktop and mobile devices. Important information, such as shipping details, returns policy, and FAQs, are easily accessible, enhancing the overall usability of the website.

Returns and Exchanges:

appliancespares-direct.co.uk has a straightforward returns and exchanges policy. Customers can return or exchange products within a specified timeframe if they are faulty or incompatible. The website provides clear instructions on how to initiate a return or exchange, ensuring a hassle-free process. The company prioritizes customer satisfaction and strives to resolve any issues that may arise promptly.

Promotions and Discounts:

appliancespares-direct.co.uk frequently offers promotions and discounts to provide customers with additional savings. These promotions can be found on the website's homepage or through email subscriptions. By keeping an eye on these promotions, customers can avail themselves of discounted prices on their required spare parts, enhancing the overall value for money.

Reputation:

appliancespares-direct.co.uk has built a strong reputation in the market as a trusted and reliable source for appliance spare parts. The company has been serving customers for several years and has established itself as a reputable online retailer. With positive customer reviews and a commitment to quality, appliancespares-direct.co.uk has garnered a reputation for reliability and customer satisfaction.

Payment Options:

appliancespares-direct.co.uk offers a variety of secure payment options for customer convenience. Customers can choose to pay using major credit/debit cards, including Visa and Mastercard. Additionally, the website also supports alternative payment methods such as PayPal, providing flexibility and ensuring a secure transaction process.

Loyalty Programs:

Although information about loyalty programs is limited on the website, appliancespares-direct.co.uk may offer loyalty rewards or programs for its regular customers. Joining such programs could provide additional benefits, such as exclusive discounts, early access to promotions, or personalized offers. Customers are advised to periodically check the website or subscribe to the newsletter for updates on loyalty programs or rewards.

Customer Reviews:

Customers appreciate the quality and service provided by appliancespares-direct.co.uk, as reflected in the positive customer reviews. Many users have praised the website's extensive product range, competitive pricing, and efficient customer service. These reviews serve as a testament to the website's reliability and customer satisfaction.

Community Involvement:

While appliancespares-direct.co.uk does not have extensive community involvement initiatives mentioned on their website, the company actively supports and contributes to local charities. Their involvement may not be prominently displayed but is known through their social media presence. They prioritize giving back to the community, showcasing their commitment to social responsibility.

Shipping and Costs:

appliancespares-direct.co.uk provides prompt shipping services to customers across the United Kingdom. The website offers different shipping options, including standard and expedited delivery, ensuring that customers can choose the most suitable method based on their urgency and budget. Shipping costs are reasonable and dependent on the size and weight of the products. Information about shipping costs can be found on the website and is transparent during the checkout process. In conclusion, appliancespares-direct.co.uk is a reputable and reliable online destination for customers seeking appliance spare parts in the UK. With competitive pricing, a wide selection of high-quality products, excellent customer service, and a user-friendly website, it delivers a seamless shopping experience. The company's commitment to product quality, customer satisfaction, and community involvement further solidifies its reputation as a trusted source for appliance spare parts.