Users Voice for Appsumo

11% users rated Terrible
1% users rated Poor
0% users rated Average
1% users rated Very Good
87% users rated Excellent
Pie Chart Review Representation for Appsumo
Appsumo Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4 1 5 4.2 5
Dec 2022 5 5 5 5 5 5
Jan 2023 3.8 2.6 1.5 4.4 4.1 2
Feb 2023 5 5 5 5 5 1
Mar 2023 4.7 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Appsumo Review by

Introduction

AppSumo is a platform that connects small business owners with software developers who provide discounted software tools. The platform provides ease of access to tools that small businesses can leverage to grow. AppSumo aims to make the best software tools available to small businesses worldwide.

Pros and Cons

Pros:
  • Provides access to discounted tools for small businesses
  • Curation of tools is done by experts
  • High-quality tools from diverse categories are available
  • Discounts are significant, which can save small businesses considerable amounts
  • Offer lifetime access to the tools purchased.
Cons:
  • Not all tools are suitable for every business
  • Deals are time-limited
  • Some tools may come with limitations or substantial fees when used in production

User Experience

AppSumo is easy to use, allowing you to easily browse and select tools from a diverse selection of software products. The platform is straightforward to navigate, and the registration process is quick and easy, allowing you to access the deals in no time.

Pricing and Value for Money

AppSumo provides some of the best deals to small businesses at its discounted prices. The platform has a vast selection of tools across various categories, allowing businesses to leverage these tools to grow, increasing the value for money for small businesses.

Alternatives

There are a few alternatives to AppSumo that small businesses can consider, such as Stack Social and Mighty Deals. But, AppSumo has an unrivaled and ever-growing selection of software tools provided at uniquely discounted prices.

Customer Service

AppSumo has excellent customer service that provides timely, reliable, and helpful support. With email and live chat support, customers can expect quick response times and personalized help.

Product Quality and Selection

AppSumo offers high-quality, curated software products that provide value to small businesses. The selection of tools is vast and diverse, catering to various business needs.

Website Usability

The AppSumo website is user-friendly, easy to navigate, and intuitive to understand. The platform’s design is attractive, and the site is optimized for search engines, ensuring easy access to deals for all users.

Returns and Exchanges

AppSumo offers a satisfaction guarantee to customers, which means that customers can get a refund for purchases that they are not satisfied with. The policy ensures that customers have a risk-free experience when purchasing from the platform.

Promotions and Discounts

AppSumo offers discounts on various software tools, which can help small businesses save significant amounts of money. The platform’s deals are available at discounted prices for a specific period, providing customers with an opportunity to purchase software tools at exceptional prices.

Reputation

AppSumo has an excellent reputation for providing high-quality products and excellent customer service. Customers across the globe have benefited from the platform’s discounted software tools, giving it a trustworthy reputation.

Payment Options

AppSumo accepts several payment options, including credit cards, PayPal, and Google Pay. The platform ensures that customers have multiple payment options, making it easy for them to complete a successful transaction.

Loyalty Programs

AppSumo does not provide any loyalty programs, but customers can quickly become regulars on the platform as they get access to a different selection of tools at discounted prices.

Customer Reviews

Customers have provided positive reviews of the platform, praising it for providing excellent tools at discounted prices. Customers' feedback indicates that the tools provided are of high quality and provide excellent value for money.

Community Involvement

AppSumo has a vibrant community of small business owners who leverage the platform’s discounted software tools to grow their businesses. The platform provides access to a community forum where users can interact, share experiences, and get insights on products and deals.

Shipping and Costs

AppSumo is a platform that provides access to digital software tools; therefore, there are no shipping costs associated with purchases. The platform does not charge any hidden fees, and the pricing is transparent. In conclusion, AppSumo provides an excellent platform for small businesses to access discounted software tools that can help them grow their businesses. The platform’s high-quality products, excellent customer service, easy-to-use website, and transparent pricing all underscore AppSumo's commitment to providing value for money to its customers around the world.

Appsumo Recent User Reviews

User Rating

5 stars

75

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Reviewer Name: Sheldon Samford

Review Submission Date: 2023-02-15

Review Title: As always AppSumo support is responsive…
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Review Description: As always AppSumo support is responsive to help. Great service......

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Reviewer Name: Bill Needham

Review Submission Date: 2023-02-14

Review Title: I've had a couple of issues when trying…
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Review Description: I've had a couple of issues when trying to get setup and connected with purchased products and AppSumo has always followed up with the ultimate seller and gotten things resolved.

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Reviewer Name: Rebecca Bertoldi

Review Submission Date: 2023-02-10

Review Title: Excellent support!
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Review Description: I always feel very supported when I purchase from AppSumo. On the rare occasions I’ve needed support, they are very responsive and handle issues quickly.

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Reviewer Name: Martina Munzittu

Review Submission Date: 2023-02-09

Review Title: Fantastic site for creators and small businesses
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Review Description: I have purchased several products from Appsumo (examples are DepositPhotos packs, and Switchy, plus a few courses).These always came with very good discounts on AppSumo, which you can't get when you go directly to the sites. Their support is incredibly helpful and quick in resolving issues.

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Reviewer Name: gobinda tarafdar

Review Submission Date: 2023-02-09

Review Title: Support is helpful
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Review Description: I bought a few necessary items from Appsumo. Their support is always helpful. The last time I missed the 10% off coupon, they helped me by extending it.

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Reviewer Name: Island Man

Review Submission Date: 2023-02-07

Review Title: Great source for LTD offers, BUT...
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Review Description: Great source for LTD offers, when the sites maintain the offer. Need to be careful, because there are some unscrupulous sellers on Appsumo that end up shutting down or significantly changing the offer after purchase and closing of the refund window.Good prices, but with risk of loss.

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Reviewer Name: T McFadden

Review Submission Date: 2023-02-07

Review Title: I LOVE AppSumo!!
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Review Description: Every time they have gotten back to me quickly and fixed/resolved any issue I've had. Always super friendly and willing to go the extra mile to get things handled to my satisfaction! I LOVE AppSumo!

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Reviewer Name: Sharon JL

Review Submission Date: 2023-02-02

Review Title: Appsumo Customer Service Is Excellent Thanks to Anna. G
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Review Description: I had difficulty finding a few Appsumo Purchases that I had made in the past in 2021. The person who was assisting me...her name is Anna.G , and she has been Awesome and so patient with me and positive on the other end of the email trying her best to solve my issue.I found out that the Purchases were made through my brother's appsumo account.I just want to commend Anna and let Appsumo Know that She deserves a Raise....She is Awesome! Thank you Anna. G.

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Reviewer Name: Iris

Review Submission Date: 2023-02-02

Review Title: The Support of AppSumo is excellent
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Review Description: The Support of AppSumo is excellent. I had an issue with one of the product providers. I reached out to the AppSumo support team and Dylan was persistent. He mediated between the provider and me until the issue was resolved.

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Reviewer Name: Ben S

Review Submission Date: 2023-02-02

Review Title: Tried and True!
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Review Description: AppSumo stands behind their products. They are trusted and are always offering great new software. Thanks for the full-contact support AppSumo!

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