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Introduction is a renowned online publisher of IT and technology books focusing on programming languages, software engineering, database management, and web development. They provide eBooks, printed books, and video training resources for both beginners and industry professionals.

Pros and Cons

  • Wide variety of technical subjects covered
  • High-quality content and writing standards
  • Great customer support
  • Easy navigation and search functionality
  • Prices can be relatively high
  • Shipping can take longer than expected

User Experience offers an excellent user experience, with an easy-to-navigate website and a well-optimized search function. The website is user-friendly, and the content is organized in a way that is conducive to easy browsing.

Pricing and Value for Money prices can be higher than some of its competitors. However, the quality of their content, customer service, and overall experience make the value they provide worth the investment.


There are many other online publishers that specialize in technical books, such as O'Reilly or Manning Publications. However, distinguishes itself from the competition with its unique selection and the quality of its content.

Customer Service offers excellent customer service, with knowledgeable and friendly support staff ready to assist with any inquiries or issues.

Product Quality and Selection is known for the high quality of its publications, with expert authors and editors producing cutting-edge and relevant content. Their selection of technical subjects is also extensive, catering to both novice and experienced IT professionals.

Website Usability website is well-designed, intuitive, and easy to navigate. The website provides a seamless browsing experience, and the search function is particularly impressive, with filtering options that allow visitors to find the content they need efficiently.

Returns and Exchanges offers a 30-day return policy for unwanted books or eBooks as long as they are in a resalable condition.

Promotions and Discounts offers regular promotions and discounts on their products. Visitors can find current offers on the website, and subscribing to their newsletter is an excellent way to stay informed about upcoming deals.

Reputation has a solid reputation, with satisfied customers praising the quality of their publications and customer support. The company is well-respected within the industry and has established itself as a go-to source for technical books.

Payment Options accepts payment via major credit cards, including Visa, Mastercard, and American Express.

Loyalty Programs does not offer a loyalty program at this time.

Customer Reviews has received positive reviews from customers, with many praising the quality and relevance of their content, excellent customer support, and the ease of browsing their products.

Community Involvement is active within the IT industry and focuses on producing books and training materials aimed at advancing the field. They engage with the community via social media and other events, such as conferences and webinars.

Shipping and Costs

Shipping costs can vary depending on the location, but they provide detailed shipping rates during the checkout process. Customers can choose expedited shipping for an additional fee. Delivery times vary depending on the shipping option and location.

Surbhi Gupta Senior News Reporter

Hi, I'm Surbhi Gupta, currently working as a Senior News Reporter at With a Bachelor's Degree in Mass Communication and Journalism, I started my career in 2012 as a content writer at BPT...