Apricoat Reviews

Voted Average (4/5)

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65 Reviews

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Overwhelmed by the Quality, Still Awaiting Delivery

As an avid adventurer, I was thrilled to stumble upon apricoat.com and their remarkable products – 3 backpacks, a shirt, and adventure pants. The quality and design truly exceed expectations. However, my excitement has been dampened by the prolonged wait for delivery. Despite having paid for all items, the long-awaited packages are yet to arrive at my doorstep. The anticipation is bittersweet, keeping me on edge for the arrival of these promised treasures. I remain hopeful that my earnest email and this review will capture the attention of the team, ensuring a swift resolution to this minor hiccup. My eagerness to sport these exceptional pieces grows with each passing day, eager to embrace the quality craftsmanship and functionality they promise. Here's to the anticipation and unwavering hope for a timely delivery!

Reliable and efficient customer service

As a frequent online shopper, I understand the frustration of not being able to track your order. However, my experience with apricoat.com was quite the opposite. Not only did I receive prompt and informative responses to my queries, but the customer service representative went above and beyond to ensure that I could easily track the status of my order. This level of dedication and attention to detail truly sets them apart. I highly recommend apricoat.com for their reliable and efficient customer service.

Exceptional Quality and Superb Customer Service!

I simply cannot express my gratitude enough for the exceptional quality and superb customer service I received from apricoat.com. From the moment I placed my order, I was filled with excitement and anticipation. However, as the days passed, I realized that my item had not arrived. My heart sank. Despite the initial setback, I reached out to the customer service team, and they immediately sprang into action. They were incredibly responsive and empathetic, providing me with constant updates and reassurance throughout the entire process. It was evident that they genuinely cared about my satisfaction and were committed to resolving the issue swiftly. Not only did they ensure that I received my item in perfect condition, but they also went above and beyond to make amends for the inconvenience I experienced. Their proactive and caring approach transformed a potentially negative situation into a profoundly positive one, earning my trust and loyalty as a customer. I am now the proud owner of a truly remarkable product, and I am continuously impressed by its flawless craftsmanship and attention to detail. This entire experience has reinforced my belief in the importance of exceptional customer service and the profound impact it has on customer satisfaction. Thank you, apricoat.com, for not only delivering a top-tier product but for also exemplifying the true meaning of exceptional customer service. Your dedication and commitment have left an indelible impression on me, and I will wholeheartedly recommend your brand to everyone I know.

Overcoming Disappointment: My Experience with apricoat.com

When I eagerly awaited my order from apricoat.com, little did I know that I was in for a rollercoaster of emotions. Unfortunately, the item never made its way to my doorstep, leaving me feeling disheartened and frustrated. What compounded my disappointment was the inability to reach out to their customer service team, whether through email or phone. Despite these challenges, I held onto hope, believing that there must be a way to resolve this issue. I persisted in my attempts to contact apricoat.com, determined to seek a resolution and deserving of the service promised to customers. Through perseverance and patience, I finally managed to establish communication with the customer support team. They acknowledged the mishap and promptly rectified the situation by expediting a new shipment of the item I had initially ordered. While the initial setback tested my patience, I was deeply appreciative of the efforts made by apricoat.com to address the issue and ensure customer satisfaction. This experience has not only reinforced the importance of reliable customer service but has also highlighted the value of persistence in the face of challenges. Thank you, apricoat.com, for turning a disappointing situation into a testament of resilience and dedication to customer care.

Absolutely Delighted with apricoat.com!

After a seamless purchasing experience on apricoat.com, I eagerly awaited my new jacket. However, as days passed by without any shipping updates, I started to worry. I reached out to customer service but didn’t receive a response, which left me feeling frustrated. Despite this initial hiccup, once I finally received my jacket, my opinion shifted entirely. The quality of the jacket exceeded my expectations, and the fit was perfect. The design was even more vibrant and stylish than what I had seen online. The attention to detail and craftsmanship truly stood out. This experience taught me that sometimes, good things are worth waiting for. While the lack of communication initially left me disheartened, the product itself completely won me over. I would highly recommend apricoat.com for their exceptional products, and I am excited to explore more of their collection in the future.

From Frustration to Elation: My Apricoat Experience

Embarking on my online shopping journey with Apricoat, I was initially met with ease during the purchasing process. However, as time passed without any sign of my eagerly awaited jacket, frustration began to creep in. Tracking information remained a mystery, and all my efforts to seek clarification through inquiries were met with silence, leaving me disappointed and disheartened. Navigating through the murky waters of unresponsiveness, I was on the verge of losing hope. Yet, just when I thought all was lost, a glimmer of light shone through the darkness. Apricoat's customer service team finally broke their silence, addressing my concerns and providing the much-needed reassurance I had been seeking. Their swift action, impeccable service, and genuine care transformed my experience from one of discontent to absolute joy. The moment I received my long-awaited jacket, all traces of frustration melted away, replaced by overwhelming satisfaction and gratitude towards Apricoat for turning things around. In hindsight, this rollercoaster journey with Apricoat taught me the value of patience, communication, and above all, the power of exceptional customer service. My heartfelt recommendation now stands as a testament to their dedication in ensuring customer satisfaction. Thank you, Apricoat, for not only delivering a quality product but also for restoring my faith in online shopping experiences.

A Christmas Disappointment Turned into Joy

My heartfelt review of my experience with apricoat.com resonates from a mix of frustration and delight. Initially, my order for 2 jackets placed on Nov 24th for Christmas gifts left me feeling skeptical due to delayed tracking updates. As the weeks went by, both Christmas and New Year passed, and my disappointment grew. I yearned for answers, for a glimpse of hope that my gifts would arrive. Despite my numerous pleas for a phone call, I received only emails assuring me that they were diligently working on resolving the issue. In the midst of my impatience, a glimmer of hope arose when I was prompted to review a product I had yet to receive. Confusion and frustration clouded my initial sentiments. However, amidst the chaos, a ray of light emerged. Unexpectedly, the jackets finally arrived, belated but greeted with joy. The quality surpassed my expectations, and the wait, although arduous, seemed insignificant in comparison to the joy of finally having the gifts in hand. Apricoat.com, though tested by delays and miscommunications, ultimately delivered not just jackets, but a lesson in patience and the true spirit of giving – a treasured gift beyond material possessions.

Hope Blooms Here

Embarking on a quest for the perfect Christmas gifts led me to apricoat.com, where I eagerly ordered two jackets on the 24th of November. Anticipation filled me as I waited for the promised delivery. Week after week, the tracking number was my only solace, but Christmas came and went, and the new year arrived without the cherished gifts. Seeking reassurance, I requested a phone call, but all I received were repetitive emails assuring me that they were diligently working on it. The company even had the audacity to ask for a review of a product that had yet to grace my hands. While hope dwindled with each passing day, my belief in timely deliveries was renewed elsewhere.

A Lifesaver in Material Form: Apricoat’s Adventure Wear Delight

Discovering the Adventure jackets and trousers on apricoat.com felt like stumbling upon a treasure chest of comfort and durability. Placing my order from the UK and patiently awaiting their arrival from the USA was a minor inconvenience compared to the joy these items brought me. The trousers, in particular, stood out with their quality and functionality, prompting me to order two more pairs to add to my collection in November 2023. However, amidst my excitement, a cloud of disappointment loomed over me as the second order failed to reach me even after three long months had passed since the payment was processed. The customer service experience was disheartening; automated responses and unmet promises of timely assistance left me feeling unheard and frustrated. Desperate for resolution, I turned to public forums to share my concerns. It was through this act of transparency that Apricoat finally responded, acknowledging the stocking challenges at their European distribution center. Despite the uncertain timeline for a resolution, their commitment to customer satisfaction shone through as they promptly initiated a refund. While the journey had its bumps, the superior quality of Apricoat's products and their dedication to addressing customer grievances ultimately turned this hiccup into a testament of their reliability and care. As I eagerly await future collections and improvements, I embrace the positivity that comes from a brand willing to listen and evolve, making each interaction a step towards building lasting trust and loyalty.

Quality Finds a Home at Apricoat: An Honest Review

Embarking on my quest for the perfect adventure gear, I stumbled upon apricoat.com. Despite a slight delay in the delivery of the Adventure jacket and trousers I had ordered, the wait was worth it. The quality and craftsmanship of the products surpassed my expectations, especially the trousers, which quickly became a favorite in my outdoor wardrobe. Impressed by the initial purchase, I decided to expand my collection and ordered two more pairs of trousers in November. However, as time passed without a sign of my second order, frustration started to set in. The lack of communication and transparency regarding the status of my purchase left me disappointed. Feeling unheard, I reached out to Apricoat's customer support via email, only to receive automated responses promising a follow-up within 24-48 hours that never materialized. Disappointed by the subpar customer service experience, I turned to sharing my concerns here, hoping for a resolution. In a surprising turn of events, Apricoat eventually responded, acknowledging the stocking issue at their European distribution center. Promptly initiating a refund, they candidly admitted to the challenge they were facing. While uncertainties linger regarding a resolution timeframe, their transparency and effort to address the issue deserve recognition. Despite the initial setback, my admiration for Apricoat's products remains unwavering. Their commitment to quality and willingness to rectify shortcomings speak volumes. As they strive to overcome their operational hurdles, I believe that their dedication to customer satisfaction will only strengthen their brand in the long run.

Unbeatable Quality and Value at apricoat.com

As a loyal customer of apricoat.com, I am thrilled to share that the products offered are truly outstanding. Not only are they of exceptional quality, but the prices and deals available are unbeatable. From the moment I received my first order, I was impressed by the attention to detail and the overall craftsmanship of the items. The value for money is unparalleled, making every purchase a delightful experience. Thank you, apricoat.com, for consistently delivering excellence!

Life Changing Experience with Apricoat

From the moment I discovered Apricoat, my life took a turn for the better. Their product is not just great - it's exceptional. From the instant I placed my order, the shipping was lightning fast, exceeding all my expectations. I can't recommend Apricoat enough!

Unbeatable Comfort and Style: My Apricoat.com Experience

I cannot express enough love for the shirts from apricoat.com! They are not only stylish but also incredibly comfortable, making them perfect for all my mountain biking adventures. The fabric is top-notch, and the fit is just perfect. I am beyond satisfied with my purchase and would highly recommend apricoat.com to all the outdoor enthusiasts out there.

Unmatched Comfort: A Cycling Enthusiast’s Dream

As a dedicated mountain biker, I am always on the lookout for apparel that not only feels great but also stands up to the rigors of my adventurous lifestyle. My experience with apricoat.com has been nothing short of amazing. Their shirts are not only comfortable but also incredibly MTB-friendly. The moment I slipped on one of their shirts, I could feel the quality material against my skin. The fit was perfect, allowing me to move freely on the trails without any restrictions. What truly sets these shirts apart is their durability. Despite countless rides and washes, they still look and feel as good as new. If you're a fellow cycling enthusiast looking for high-quality, comfortable apparel that can keep up with your active lifestyle, look no further than apricoat.com. Trust me, you won't be disappointed.

Exceptional Quality but Lacking in Communication

I recently had an experience with apricoat.com that left me feeling disappointed with their customer service, or rather, the lack thereof. I placed an order for two coats - one for myself and one for my partner. However, I was taken aback when I received no communication about the unavailability of my partner's coat until I reached out to inquire about the order. The Shop app indicated that the order had partially shipped, but it was only upon my inquiry that I was informed about the out-of-stock situation. While the company offered a substitute and a 20% discount, it was disheartening as my partner had her heart set on a specific pink coat that was now unavailable. Although I received my coat, I decided to return it on principle. The lack of proactive communication meant that I now had to go through the hassle of returning the item. It's moments like these that truly test a company's commitment to customer satisfaction. Despite this setback, I must acknowledge the exceptional quality of the coat I received. I sincerely hope that apricoat.com addresses its communication gaps to ensure that future customers do not encounter similar issues.