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21% users rated Very Good
11% users rated Excellent
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Introduction
Aquaneo.com.au is an Australian-based online retailer specializing in aquatics supplies. With a focus on providing high-quality products and exceptional customer service, Aquaneo aims to meet the needs of both beginner and experienced hobbyists in the aquatic industry. From fish tanks and aquarium accessories to fish food and water conditioning products, Aquaneo offers a wide range of items to cater to various aquatic needs.Pros and Cons
- Pros:
- Extensive product selection, catering to both freshwater and saltwater environments.
- Competitive pricing, with regular promotions and discounts.
- Knowledgeable customer service team with prompt responses to inquiries.
- High-quality products sourced from reputable manufacturers.
- Simple and user-friendly website navigation.
- Flexible returns and exchange policy.
- Positive customer reviews highlighting the reliability and efficiency of the service.
- Active community involvement through forums and educational resources.
- Shipping costs can be relatively high, especially for oversized or bulky items.
- Limited payment options available.
- Currently no loyalty program in place for regular customers.