Aquarterof Reviews

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57 Reviews

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In the Food, Beverages & Tobacco category

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23% users rated Terrible
9% users rated Poor
11% users rated Average
0% users rated Very Good
58% users rated Excellent
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C Chris
57 days ago

Unmatched Flavor Explosion: The Local Sweetshop Vs. aquarterof.co.uk Blackjacks

As a connoisseur of classic sweets, I was on a quest to find the perfect Blackjacks that would transport me back to my childhood. While browsing through various options, I stumbled upon aquarterof.co.uk and decided to give their Blackjacks a try. However, after tasting them, I must admit that they fell short of my expectations. The flavor just didn't hit the mark for me. They lacked that intense burst of aniseed goodness that I remembered from the Blackjacks at my local sweetshop. There's something truly magical about the Blackjacks from my hometown sweetshop. The rich, bold flavor lingers on your taste buds, creating a nostalgic experience that cannot be replicated. It's like taking a trip down memory lane with every chew. While aquarterof.co.uk offers convenience and a wide selection of candies, nothing beats the authentic taste and aroma of Blackjacks from a small, local sweetshop. For me, it's all about the genuine, mouth-watering flavor that brings joy and nostalgia with every bite. So, if you're craving the true essence of Blackjacks, I'd recommend heading to your nearest local sweetshop for an unparalleled flavor experience that will truly leave you craving for more.
P Paul Salt
110 days ago

Unparalleled Service and Unwavering Reliability Make a Quarter Of a Sweet Shop Gem

As a devoted customer of aquarterof.co.uk for more than ten years, I can confidently say that their service is unmatched. The speed at which they deliver is incredibly impressive. Even when a rare mistake occurred with my recent order, their response was prompt, offering a refund or the correct items sent out immediately via first class delivery. This level of reliability and customer care is truly remarkable. I am grateful for their lovely service and unwavering commitment to customer satisfaction. A quarter Of is undoubtedly a sweet shop that has earned my trust time and time again.
P Paul Salt
110 days ago

Consistently Impressive Service and Reliability Over a Decade

I am thrilled to share my experience with aquarterof.co.uk after being a loyal customer for over ten years. The speed of delivery has never ceased to amaze me, and their commitment to rectifying any errors is commendable. Recently, a small mistake was made with my order, but their swift and gracious resolution left me truly impressed. The team not only offered a refund but also ensured that the correct items were sent out immediately through first-class delivery. This level of service and reliability has solidified my trust in them. A delightful and dependable sweet shop that I highly recommend!
P Paul Salt
110 days ago

Exceptional Service Beyond Expectations: True Dependability and Speed!

From the moment I stumbled upon aquarterof.co.uk, my sweet tooth found its ultimate companion. Over ten years of patronage later, I can confidently say that their reliability and quick delivery are unmatched. Despite a recent hiccup in my order, their response was nothing short of remarkable. Not only did they swiftly rectify the error by offering a refund or expedited shipping for the correct items, but their genuine concern and efficient resolution truly touched my heart. In a world where customer service often falls short, aquarterof.co.uk stands out as a beacon of trust and excellence. Trust me when I say, this sweet shop embodies the essence of exceptional service!
M Mrs Nobody
127 days ago

Exceptional Customer Service Experience at aquarterof.co.uk!

I recently had an exceptional customer service experience with aquarterof.co.uk that I just had to share! I ordered a bucket of sweets but unfortunately, it had the wrong labels, ingredients, and best before date. As a parent with a daughter who has severe allergies, this was a major concern for me. When I contacted customer service, I was met with understanding and empathy. Despite the initial dismissal, the representative eventually agreed to a refund, putting my worries at ease. Additionally, I had ordered four other packs of sweets, and one of them had a very short best before date. The customer service team assured me that it was fine, but the discrepancies in the best before dates and the quality of one of the bags left me uneasy. However, the prompt and accommodating response from the customer service team truly made a difference. While I had encountered a similar issue in the past, the outstanding support I received this time around has reinstated my confidence in aquarterof.co.uk. The sincerity and willingness to resolve the issue have cemented my loyalty as a customer. I truly appreciate the efforts made to rectify the situation and the high level of customer care exhibited. It's experiences like these that set aquarterof.co.uk apart, and I will definitely be a returning customer!
M Mrs Nobody
127 days ago

Turning a Negative into a Positive: My Journey with aquarterof.co.uk

As a loyal customer of aquarterof.co.uk, I recently encountered a setback that left me disheartened. In a recent order, a bucket of sweets I received had incorrect labels, ingredients, and best before dates. Panicked due to my daughter's severe allergies, I reached out to customer service for assistance. To my dismay, the response I received was less than empathetic. Despite explaining my concerns about allergens and safety, I faced dismissiveness and lack of apology. The suggestion of returning the item for a refund added to my frustration. However, after some back and forth, a refund was eventually processed. Despite this challenging experience, I decided to give aquarterof.co.uk another chance and placed an order for additional sweet packs. While some products had shorter best before dates and one packet looked less appealing, I appreciated the variety and selection available. This time, the customer service experience was more positive, and I felt heard and valued as a customer. Reflecting on my journey with aquarterof.co.uk, I realized that every interaction is an opportunity for growth and improvement. While past issues tested my loyalty, the willingness to address concerns and provide solutions made a significant impact. As I continue to navigate my sweet tooth cravings, I look forward to seeing how aquarterof.co.uk evolves and enhances its customer experience. In conclusion, my journey with aquarterof.co.uk has been a rollercoaster of emotions, from disappointment to resilience. Through communication and understanding, the brand has the potential to turn a negative into a positive, fostering trust and loyalty with customers.
M Mrs Nobody
127 days ago

Turning Disappointment into Opportunity: My Honest Experience with aquarterof.co.uk

In all honesty, if there were an option to rate 0 stars, I would have chosen it for my recent experience with aquarterof.co.uk. Let me walk you through my journey with them as a long-time customer. I ordered a bucket of sweets, only to find out that the labels were incorrect, listing the wrong ingredients and best before date. Considering my daughter's severe allergies, this mishap was more than just an inconvenience—it was a potential health hazard. When I reached out to customer service, hoping for understanding, I was met with indifference. The lack of apology and the dismissive attitude deeply disappointed me. Although a refund was eventually agreed upon, the whole ordeal left a bitter taste in my mouth. The subsequent orders didn't fare much better. Some sweets had unnervingly short best before dates, and one package even looked unappealingly dirty. The lack of quality control was becoming a pattern. This wasn't my first encounter with issues from aquarterof.co.uk. In the past, I had faced similar challenges, where wrong items were delivered, only to be met with a demand for postage fees for replacements. What I once thought was a hiccup now seems to be a recurring problem—a sentiment that pains me as a loyal patron over the years. Despite my long history with the brand, the recent experiences have left me disheartened. It's disheartening to witness a decline in quality and customer service from a company I once trusted. Regrettably, I must part ways with aquarterof.co.uk and seek sweeter indulgences elsewhere. My hopes for improvement remain, as I bid farewell to a chapter of confectionery nostalgia tainted by disappointment.
G Gill
257 days ago

Rekindling Memories with a Personalized Jar of Handmade Sweets

My Experience with aquarterof.co.uk I recently ordered a large personalized jar of handmade sweets from aquarterof.co.uk as a surprise for my son. Along with these, I indulged in many other sweets that held a special place in my childhood memories. The delivery was prompt, and upon tasting the sweets, we were delighted by the delicious flavors. What truly stood out, however, was the exceptional customer service. I had the pleasure of interacting with a representative named Louise, who went above and beyond in addressing my query about a specific childhood sweet. Not only did she respond to my email promptly, but she also included a trial packet of a similar sweet in my order. While it wasn't an exact match, the thoughtful gesture was truly heartwarming. Furthermore, I was enamored by the founder's personalized emails, which brimmed with nostalgia-inducing content. From vintage sweets and old toys to pop-a-point pencils and the first digital watches, each email served as a delightful trip down memory lane. As if this wasn't charming enough, I also received a copy of the first Whizzer and Chips comic, adding an extra element of surprise and joy to the entire experience. This attention to detail and commitment to evoking cherished memories sets aquarterof.co.uk apart. My overall experience with them has been nothing short of amazing, and I wholeheartedly recommend them to anyone looking to rekindle fond memories through delectable treats.
G Gill
257 days ago

Transforming Memories into Sweet Moments: A Love Letter to aquarterof.co.uk

As a parent longing to share the nostalgia of my childhood sweets with my son, aquarterof.co.uk became the sweet oasis I never knew I needed. With bated breath, I ordered a large personalized jar brimming with handmade confections, eager to recreate moments of pure delight. The delivery was prompt, and the quality of the sweets surpassed all expectations. Each treat tasted like a trip down memory lane, evoking cherished recollections with every bite. What truly set aquarterof.co.uk apart was their unparalleled customer service, an ode to genuine care and attention to detail. I had the pleasure of interacting with Louise, a beacon of kindness who not only answered my queries promptly but also went the extra mile to include a trial packet of a similar sweet from my past. While it wasn't an exact match, the gesture warmed my heart and showcased a level of thoughtfulness rarely seen in modern commerce. Moreover, the personalized touch extended beyond the products. The founder's quirky emails, reminiscent of a bygone era, delighted my senses with vivid imagery of old toys, pop-a-point pencils, and the first digital watches. I even received a precious copy of the inaugural Whizzer and Chips comic, a testament to aquarterof.co.uk's commitment to reviving not just sweets, but a whole world of nostalgic treasures. In a digital age saturated with impersonal transactions, aquarterof.co.uk stands as a beacon of authenticity and warmth. They don't just sell sweets; they craft experiences that linger in your heart long after the last candy has been savored. For anyone seeking to infuse their days with a dash of sweetness and a sprinkle of sentiment, look no further than the enchanting world of aquarterof.co.uk.
G Gill
257 days ago

Rediscovering Childhood Memories with Aquarterof.co.uk’s Personalised Sweets

I recently had the pleasure of ordering a large personalised jar of handmade sweets from aquarterof.co.uk, and it was a trip down memory lane like no other. Not only did I get to treat my son to a sweet surprise, but I also indulged in nostalgic candies from my own childhood. The package arrived promptly, and every sweet we've tasted so far has been nothing short of delicious. What truly touched my heart was the exceptional customer service. In particular, I must commend Louise for her attentive gesture. Upon inquiring about a specific childhood favorite, she not only replied promptly but also included a trial packet of a similar sweet in my order. While it wasn't exactly the same, the thoughtfulness behind the gesture was truly heartwarming. Additionally, the founder's quirky emails were a delightful addition to the overall experience. Filled with vintage images of sweets, toys, and even classic comics like the first whizzer and chips, each email was a treasure trove of nostalgia. It's evident that aquarterof.co.uk doesn't just sell sweets; they sell cherished memories. From the personalized touch to the thoughtful gestures, every aspect of my experience with aquarterof.co.uk has been nothing short of amazing. If you're looking to rediscover the magic of your past through sweets, this is the place to be. Thank you for bringing back those sweet memories!
A Anthony Rivers
341 days ago

Disappointing Delay, Deceptive Delivery Promises

I was eagerly anticipating the arrival of my order from aquarterof.co.uk for a special street party, only to be let down by the delayed delivery despite the promise of free next day delivery for a £30 order. The email notification of 'shipped' on Thursday proved to be deceptive, as FedEx only got hold of the package at 3:45 pm on Friday, missing the event. This discrepancy between the advertised fast service and the sluggish reality left me feeling disheartened. It's disheartening when a company fails to follow through on their promises. I would advise others to take the delivery promises on the website with a grain of salt and consider alternative options for their sweet treats.
A Anthony Rivers
341 days ago

A Sweet Disappointment Turned Sour

Reflecting on my experience with aquarterof.co.uk, I eagerly placed an order for sweets, enticed by the promise of free next day delivery for orders over £30. Excitement filled me as I envisioned the treats adding joy to our street party for the Coronation. However, my enthusiasm quickly waned when reality failed to meet expectations. Despite receiving an email on Thursday claiming the order was 'shipped,' the delivery did not occur until 3.45 on Friday afternoon, missing our event. The advertised fast service proved to be nothing more than a misleading facade. Disheartened by broken promises, I advise others to look elsewhere for reliable service and swift deliveries.
A Anthony Rivers
341 days ago

Turning Disappointment into Delight

Allow me to share my recent experience with aquarterof.co.uk. I placed an order on a Wednesday, eager to receive it in time for a special street party celebrating the Coronation. The promise of free next day delivery on orders over £30 added to my excitement, yet the reality turned out differently. Despite receiving an email on Thursday stating the order had been 'shipped', I found out through FedEx that it wasn't dispatched until Friday afternoon at 3:45. What was advertised as a fast service felt more like a snail's pace. However, amidst this initial disappointment, I must commend the team at aquarterof.co.uk for their outstanding customer service. The staff went above and beyond to address the delay and ensure that my order arrived in time for the event. Their dedication to rectifying the situation and making things right truly turned my experience around. While the initial promise may have fallen short, it was the exceptional service recovery that impressed me the most. It goes to show that sometimes, in the face of adversity, a company's true colors shine through. Despite the hiccup, I would not hesitate to recommend aquarterof.co.uk for their commitment to customer satisfaction and their willingness to make things right.
K Kevin ?
398 days ago

Indulgent Chocolate Treats Made with Genuine Ingredients!

As a true chocolate connoisseur, I have to admit that I was initially skeptical about aquarterof.co.uk. However, upon trying their products, I was pleasantly surprised. The taste of their chocolate is absolutely divine! I must address a concern that has been raised by many - the use of multipack bars. While the bars may resemble those found in local supermarkets, aquarterof.co.uk assures customers that only the finest, genuine ingredients are used in their products. The rich and indulgent taste is a testament to the quality of their chocolate, and I have savored every bite. I believe that aquarterof.co.uk's commitment to providing high-quality, delectable treats sets them apart. Despite the initial reservations about the packaging, the taste of the chocolate speaks for itself. And believe me, it tastes like pure luxury. I have no doubt that anyone indulging in aquarterof.co.uk's chocolate will be captivated by its luscious flavor and quality. My taste buds have truly been spoiled, and I highly recommend their products to all chocolate enthusiasts out there.
K Kevin ?
398 days ago

Unbeatable Taste Despite Packaging Woes

Having stumbled upon aquarterof.co.uk, I was initially struck by the irresistible aroma of chocolate that filled my kitchen upon opening the package. However, my excitement was soon dampened by the realization that the bars were multipack bars, not intended for resale according to the clear markings on each individual bar. Despite this packaging setback, the taste of the chocolate itself was unparalleled. Each bite was a symphony of rich, decadent flavors that left me craving more. The quality of the chocolate truly shone through, surpassing any concerns about the packaging origin. While the use of multipack bars may be a downside, the exceptional taste of the chocolate more than makes up for it. I would highly recommend aquarterof.co.uk for anyone looking to treat themselves to a delicious indulgence, regardless of the packaging quirks.

Introduction

aquarterof.co.uk is a nostalgic online candy store that specializes in retro sweets and treats from the past. With a wide range of products and a focus on providing a delightful customer experience, this website aims to evoke childhood memories and offer a taste of nostalgia. In this comprehensive review, we will explore various aspects of aquarterof.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, customer involvement, shipping, and costs.

Pros

  • Wide Selection: aquarterof.co.uk boasts an extensive range of retro sweets, ensuring there is something for everyone's taste buds and nostalgic cravings.
  • Nostalgic Appeal: With its retro-themed website design and an assortment of classic candies, aquarterof.co.uk successfully taps into the joy of reliving childhood memories.
  • Personalized Gift Options: The website provides the option to create personalized sweet jars and gift boxes, adding a touch of thoughtfulness to your present.
  • Informative Product Descriptions: Each product on aquarterof.co.uk is accompanied by detailed descriptions, making it easier for customers to understand what they are purchasing.

Cons

  • Limited Sugar-Free Options: While aquarterof.co.uk offers a wide variety of traditional sweets, those looking for sugar-free or diet-friendly alternatives may find their choices limited.
  • International Shipping Limitations: The website primarily caters to customers within the United Kingdom, and international shipping options are limited, excluding some potential customers around the globe.

User Experience

aquarterof.co.uk provides an enjoyable and user-friendly experience. The website's design features a quirky and nostalgic feel, making it visually appealing and instantly capturing the attention of visitors. The intuitive navigation system allows users to explore various categories, search for specific sweets, and find personalized gift options easily. Additionally, aquarterof.co.uk offers a responsive design that adapts seamlessly to different devices, ensuring a consistent experience whether browsing on a desktop, tablet, or smartphone.

Pricing and Value for Money

The pricing on aquarterof.co.uk is competitive and reasonable considering the uniqueness and nostalgia associated with their products. While some premium items may have higher price points, the majority of sweets fall within an affordable range. Additionally, aquarterof.co.uk frequently offers promotions and discounts, making their products even more affordable and providing excellent value for money.

Customer Service

aquarterof.co.uk prides itself on exceptional customer service. Their team is readily available to assist customers with any queries or concerns throughout the buying process. Customers can contact the support team through various channels, including live chat, email, and phone. The website also features a comprehensive FAQ section, addressing common questions and providing self-help assistance. Overall, aquarterof.co.uk strives to ensure a positive and hassle-free customer experience from start to finish.

Product Quality and Selection

aquarterof.co.uk maintains a high standard of product quality by sourcing sweets from reputable manufacturers and suppliers. Their commitment to quality ensures that customers can enjoy the authentic tastes they remember from their childhood. The selection of retro sweets is vast, ranging from traditional favorites like Flying Saucers and Black Jacks to more specific categories such as vegan, gluten-free, and halal sweets. This variety ensures that aquarterof.co.uk can cater to the diverse preferences and dietary needs of its customer base.

Website Usability

aquarterof.co.uk's website is designed with usability in mind. The navigation is intuitive, allowing customers to easily browse through different categories and locate their favorite sweets. The search function is highly effective, enabling users to find specific products quickly. The website also features a "Favourites" section, where users can save their preferred items for future reference. Overall, aquarterof.co.uk ensures a seamless and convenient browsing and shopping experience for its visitors.

Returns and Exchanges

aquarterof.co.uk maintains a fair and customer-centric returns and exchanges policy. In the unlikely event that customers receive damaged or incorrect items, the website offers hassle-free returns and guarantees prompt replacements or refunds. Detailed instructions and contact information for initiating returns can be found on the website. However, it is important to note that due to the nature of consumable products, items may only be eligible for return if they are faulty or damaged upon arrival.

Promotions and Discounts

aquarterof.co.uk frequently offers exciting promotions and discounts, allowing customers to make their purchases even more affordable. These promotions may include percentage-based discounts, free shipping, or buy-one-get-one (BOGO) offers. Customers can find information about ongoing promotions on the website's homepage or subscribe to the newsletter for exclusive offers and updates.

Reputation

aquarterof.co.uk has built a strong reputation among customers for delivering high-quality retro sweets and excellent customer service. With numerous positive reviews and testimonials, it is evident that customers appreciate the website's commitment to providing an enjoyable shopping experience and authentic products. The company has been in operation for over a decade, further solidifying its reputation as a trusted and reputable online candy store.

Payment Options

aquarterof.co.uk offers a variety of secure payment options to ensure convenience and peace of mind for customers. These payment methods include debit and credit cards, PayPal, and Google Pay. By offering a range of options, the website accommodates the preferences of different customers and ensures a seamless checkout process.

Loyalty Programs

aquarterof.co.uk rewards its loyal customers through a tiered loyalty program. As customers make purchases and engage with the website, they earn points that can be redeemed for discounts on future orders. This loyalty program encourages repeat business and allows customers to save while indulging in their favorite retro sweets.

Customer Reviews

Customer reviews play a significant role in demonstrating the trustworthiness and credibility of aquarterof.co.uk. The website features a dedicated section where customers can leave reviews and share their experiences. These reviews provide valuable insights into the quality of products, customer service, and overall satisfaction with aquarterof.co.uk. Reading through these reviews helps potential customers make informed decisions and reinforces the website's commitment to customer satisfaction.

Community Involvement

aquarterof.co.uk actively engages with its community through various channels, including social media platforms like Facebook and Twitter. The website promotes interaction and encourages customers to share their nostalgic memories and sweet stories. By fostering a sense of community, aquarterof.co.uk strives to connect with its customers on a personal level and create a memorable experience beyond the products they offer.

Shipping and Costs

aquarterof.co.uk offers reliable shipping services to customers within the United Kingdom. The website provides several shipping options, including standard and expedited delivery, allowing customers to choose the most suitable method based on their urgency and budget. Shipping costs are calculated at checkout and vary depending on the weight and destination of the order. While international shipping options are limited, the website aims to provide an efficient and cost-effective shipping experience for its UK-based customers.

In conclusion, aquarterof.co.uk stands out as a reputable and nostalgic online candy store. With its wide selection of retro sweets, user-friendly website, excellent customer service, and commitment to product quality, aquarterof.co.uk successfully evokes childhood memories and satisfies sweet cravings. While there are minor limitations, such as limited sugar-free options and international shipping constraints, these factors do not overshadow the overall delightful experience provided by aquarterof.co.uk. Whether you're seeking a trip down memory lane or looking for a unique gift, aquarterof.co.uk is an exceptional choice that delivers on both quality and nostalgia.